Simon was very helpful in helping us pick out a great sectional sofa for my new home. 10/10 customer service! And very patient with us, when we were indecisive about the specific sectional sofa we wanted.
Did not receive exactly what we ordered. They would not take it back replace it or fix it. Very expensive. Will not go back.
Very classy furniture, with informative sales people. Was impressed with design services where they even came to our home for measurements and furniture planning! We arent ready to buy yet, but when we do we will certainly be buying from them!
If you have the money to spend this is the place. Too glamorous for me to purchase there. Nice layout but staff seemed a bit preoccupied or I didnt seem to belong not sure..
Purchased a rug from Bassett 2 years ago, these circle patters of carpet were just coming apart from the rug, i even changed purchased a Mielle vacuum cleaner. Put a claim into Guardsman they denied it they stated the contractor error. There was no contractor negligence. Called Bassett oh they are going to help me, they are going to get to the bottom of this oh, they will make it right. THEY DID NOTHING BUT STATE, I AM SORRY, THE CARPET DOES NOT MEET THE MANUFACTURES CLAIM AND THAT THE RUG IS NOT UNDER WARRANTY. DO NOT PURCHASE ANYTHING FROM THIS STORE, I PAID OVER $3000 FOR A RUG THAT NOW CAN BE USED FOR OUTSIDE. The salesman Aaron told us by the protection plan its worth it they cover everything - they cover NOTHING. BUYER BEWARE
.Beautiful furniture and accessories. Helpful salespeople.
Great service but boring furniture
Amazing place
Furniture shopping