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Mattress Firm Silverado
9731 S Eastern Ave #1, Las Vegas, NV 89183, United States
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Mattress Firm Silverado
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ka
Review №1

Zachery provided exceptional service! He has an incredible amount of knowledge on all the brands and real explanations all their functions. We bought 3 beds and are really happy.

Er
Review №2

I came in looking for a mattress since my girlfriend had shopped here before. I had a really welcoming experience and I felt that Chris was really looking towards my needs. He was able to get a really good deal on a mattress. I would recommend people to go check this place out if they were looking for a good deal.

Th
Review №3

We recently purchased a new bed and adjustable bed base at the Las Vegas location on Eastern Ave. A gentlemen by the name of Zach assisted us with our purchase. The service we received was beyond professional and courteous and he was extremely helpful in making the process easy. He explained everything thoroughly so we understood all aspects of what this particular product had to offer. We will be very happy with our new Beautyrest Mattress and adjustable bed. We even extended to get the cooling mattress cover and pillows. It’s a big investment in your life to find the perfect bed and such a big part of the quality of your life and sleep and health for the next 8-10 years that it makes it worth it to have a team as helpful as they were to help us find the Perfect fit for us.

Je
Review №4

We were in and out with a great price on a comfortable mattress within 10 minutes. Fortunately, the mattress was in stock at their warehouse which was located just a few mins away. We picked up the mattress immediately afterward! Can’t get much smoother than that!

Pr
Review №5

Zach was super helpful and got us all the things we needed. He was friendly and made us feel welcome !! I am so excited for a good nights rest on our new matress and pillows !!

Jo
Review №6

I am extremely happy with my experience. Christopher provided excellent service and gave me a great deal on my mattress

91
Review №7

Zach was a huge help, very attentive and great customer service!

Te
Review №8

Everyone that we came in contact with from purchase to delivery was outstanding! Kudos to those young men!!!THANK YOU

Je
Review №9

Matttess Firm was excellent to work with. Jin was my sales rep he went above and beyond. Gave me the discounts he could answered all my questions. It was a pleasure to work with him. He knows his product and was very knowledgeable.

Sc
Review №10

Zach was extremely helpful during our experience in purchasing a new mattress! Be sure to ask what is in stock, as they currently have low inventory and did not have what we wanted. Luckily we purchased a mattress on clearance and it was 50% off, plus an adjustable base for 50% off as well! Free delivery if they drop it at the front door.

La
Review №11

Kyle, our salesman, 5/5 Star Guy!! We were really wanting a mattress from the warehouse that sold and Kyle had made a joke if only you were moving to California and we are!! He then found the exact mattress we were wanting in a town near where we are going. Well within our budget, gave us local places to stop and eat, he took the time to understand exactly what we wanted and I didnt feel pressured by him at all. He went above and beyond getting us exactly what we wanted!!

Ni
Review №12

Zach was very helpful and knowledgeable about the mattresses and bed protectors. Thank you for your kindness and hospitality!

Ge
Review №13

I visited Mattress Firm again today for a replacement new mattress because the one I bought 6 weeks ago is already sagging. I worked with Chris this time around and the exchange process was super easy and fast. I was credited for the mattress I purchased before and the credit went towards my upgraded, replacement mattress. Not many mattress places would ever allow returns unless you pay a premium insurance fee. My exchange was all part of their day to day service and guarantee. Plus, they will pick up my old mattress and deliver my new mattress for free!! I will continue to shop at Mattress Firm for their prices, flexibility and excellent customer service.Thank you Mattress Firm!Marcya F.

Ki
Review №14

Charles was informative, knowledgeable and attentive. He saved us a ton of money! Would highly recommend Matress Firm and Charles!

Ja
Review №15

Zach was so helpful and patient with us as we tried out every mattress in the store :). Super friendly definitely recommend!

C
Review №16

Tempur-Pedic, Sealy, Serta, Simmons, Stearns & Foster, Purple0% APR up to 72months/ No Credit Needed 90 Day Same As Cash

An
Review №17

This was my first time going to a mattress firm and I have to say that if I needed another mattress in the future, Ill go here first. Both Chris and Kyle helped me find the right mattress and showed my other options that would cost me even less than I expected to pay. They also were able to answer all my questions and concerns too. What more could I say except I have an over great experience shopping here. Thanks guys!

te
Review №18

The salesman was extremely friendly and informative. He made our buying process easy. Definitely would recommend

Th
Review №19

Chris was excellent with helping my significant other and I find the perfect bed. We weren’t sure we would find a bed we wanted during our visit, and planned on going to other stores and just deciding later. After about 30 minutes of trying out the floor models we left as the proud new owners of a king mattress. We had our mattress delivered yesterday, and I slept better than I have in a while. The dogs are also thoroughly enjoying the mattress too. Thank you for all your help, Chris! I highly recommend shopping at Mattress Firm.

Lu
Review №20

My experience was great right from the start. Zach was friendly and patient by letting me try out all the mattresses. He guided me effectively and ultimately led me to my new mattress!

Ed
Review №21

Kyle is awesome! He went way out of his way to get us our perfect mattress! Thanks ever so much!

Sa
Review №22

Zack was professional and very knowledgeable. He assisted us until pickup of bed. Highly recommend!!

Do
Review №23

Very easy and pleasant shopping experience. Christopher Bolin, is knowledgeable and accommodating. He quickly assessed our interests, needs, and comfort and guided us easily, without any pressure through our decision making process. Purchasing from Mattress Firm was a good decision over purchasing through a furniture store or big box retailer. We highly recommend Mattress Firm

da
Review №24

Chris was so great! He was helping customers before us & doing a double up. Yet, had so much patience & not to mention knowledge. Always happy when the husband can choose & yet a wife can choose the odds as well as ends of the deal! Awesome!😁

Mo
Review №25

We purchased our second time this shop the salesman was extremely helpful and profisional we received our mattress and boxes to delivered in our new address in Seattle Washington amazing,I recommend this shopThanks 👍🙏

Ki
Review №26

Good store. Attentive, knowledgeable staff. Fair prices. Good selection.

An
Review №27

Bought second mattress here. Great service. Kyle provided excellent service

Ja
Review №28

The associate Christopher Bolin was a GREAT help. He helped me pick an awesome mattress and at an AMAZING price. Got me the best deal on a great mattress. I’m going to sleep much better now

je
Review №29

Chris was very helpful to us. He explained the differences of each mattress. He was very nice and knowledgeable. He wasn’t pushy but let us choose what works for us better. This place is great!

Si
Review №30

Hands down the best customer service! Chris was amazing, not only was he patient he was extremely knowledgeable and kind. Chris made sure I got exactly what I wanted in a mattress.

Du
Review №31

Chris was great! We didn’t realize we walked in right before closing but didn’t know that until we left because Chris was really patient and not pushy at all but let us take our time making a decision. Happy we chose this store!

Li
Review №32

Been wanting a new bed for years and finally found the winner for us and another for our son. Thank you Kyle for showing us some great options. Very knowledgeable representative. We will definitely be back for beds for the rest of the kids.

ro
Review №33

Very happy with my bed! No nonsense, no high pressure, just helpful info to make my decision, and it was delivered the next day.

la
Review №34

Chris at the Silverado location was amazing! He greeted us, was attentive and actually listened to what we were looking for and helped us make the best purchase for our family. He was very personable, kind and patient. His professionalism is unmatched and he is a great asset your team. Mattress Firm is lucky to have him! Thanks again, Chris!

Le
Review №35

Who knew buying a mattress could be so fun?! My husband and I stopped in to Mattress Firm [Silverado] on Black Friday knowing only that we desperately needed a new mattress. Chris and Laurie kindly greeted us and we were super thankful for their help. Chris was our sales dude and quickly helped us go from “clueless” about mattresses to knowing what we wanted and narrowing it down. I don’t like a lot of options so I appreciated his ability to whittle them down. Chris was super knowledgable about the product and sales and was able to accurately give us an idea of the discounts/monthly costs and more. We left the store to run some errands and came back a little while later. When we did, Chris notified us that he found the perfect mattress for us on sale at a different location and he quickly called to swoop up the deal for us. Seriously, such a cool dude. My husband and I actually enjoyed the entire experience of buying a mattress. We had great conversations both with Chris and Laurie, and left the store smiling and laughing. Sounds silly, but in a world where customer service is lacking and human connection is dwindling, we were grateful for not only that five star service, a once in a lifetime deal, but also the fact that we went in for a mattress and left feeling like we made some new friends. We definitely plan to stop in to just say hello next time we’re nearby. I highly recommend buying a mattress here! Hopefully you will leave smiling & with some new buddies too! 😊

Ti
Review №36

Great place to purchase a mattress - stopped in on a Monday the mattress delivered on Tuesday - great service - Chris did a great job helping us choose the right mattress - highly recommended.

Ra
Review №37

Jaron was fantastic!!! Super knowledgeable!Just a great atmosphere to buy from n no pressure sales!

Su
Review №38

The team was amazing. Big shout out to Bailey for helping us find exactly what we were looking for. Thanks!

Ca
Review №39

The delivery was excellent. The two gentlemen were efficient neat and polite

Tr
Review №40

My wife and I visited Mattress Firm on 2/13/21. Kyle helped us out. He was very knowledgeable and not a pushy salesman which we appreciated.We had gone to other places today to check out the sales and could have saved a couple hundred dollars going elsewhere but Kyle sealed the deal. Plus the 0% interest can’t be beat.

St
Review №41

Great service, on time, very courteous, efficient, and cleaned up all packing materials, and made sure I was satisfied before they left.

Ka
Review №42

Great service from the time I purchased my mattress to the guys who delivered it!

Lo
Review №43

Easiest transaction I’ve ever done on any product anywhere anyhow! Chris was amazing and super easy to work with! I called, told him what I was looking for and the price I wanted to paying in 20 minutes I was putting my credit card info into the secure web link! To top it off they are delivering the bed tomorrow!!!! Thanks Chris and Mattress Firm!!

An
Review №44

Outstanding service. We had a great experience with Chris. If you’re looking to purchase a mattress this place is helpful, knowledgeable & friendly. Highly recommend Chris!

Ko
Review №45

New bed changed everything. Older you get sleep value goes up..... Sleep well 💤 😴

Ch
Review №46

Kyle was professional, funny and helpful! We left with a mattress we are excited to try! Great CoVid mitigation efforts.

Ma
Review №47

!!!AMAZING!!!So I stopped into this place for a new mattress and base. Chris Bolin took amazing care of me. He answered all my questions and went above and beyond with excellent customer service to make me happy. I Couldnt be any happier with my new purchase. I encourage any and all costumers to stop in and ask for Chris personally... you wont be sorry.

Do
Review №48

Kyle was an amazing sales man, both professional and friendly. I would go back for him alone. Also happy with my purchase.

t
Review №49

Chris was super friendly, answered all my questions and assisted me in choosing the right firmness and the right mattress, with no pressure! Highly recommend this store. The purchase was effortless.

An
Review №50

Our consultant Chris was very knowledgeable and professional. He Made my wife and I feel comfortable with all the covid restrictions, and answered all of our questions regarding the difference between each individual mattress. He was great to work with and made us feel like we got exactly what we wanted at a great price. We are both ecstatic with our purchase and will recommend Chris and this particular mattress firm to all of our friends and family.

Ri
Review №51

Jack hart was awesome! We left with a much better bed then we expected to get in our budget. He was determined for us to leave happy. Knew what he was talking about, very informative.Thank you jack !

Ge
Review №52

The salesman, Zach, was very, very helpful and knowledgeable. A very good experience and I will shop at Mattress Firm again.

Na
Review №53

We received excellent customer service from the team at Mattress Firm Silverado! Zach made our experience there a great one! He and his team were friendly and knowledgeable which made the whole process enjoyable and stress free! Would highly recommend going here for allyour mattress needs!

Ja
Review №54

Chris was super helpful, let us explore all options to find what was right for us, thank you!

Ki
Review №55

Chris was extremely helpful and it was wonderful doing business with him and Mattress Firm. No pressure to buy just outstanding customer service

Em
Review №56

Zach was a great sales rep! Excellent communication and helped us find the perfect mattress to fit what we were looking for. We highly recommend Mattress Firm and will continue using the company for our mattress needs. Thank you, Zach!

Ch
Review №57

Went in store today, and let me tell you, We are from Chicago and we walked in and Chris was AMAZING. We needed 3 mattresses and bought 3 mattresses, He was great. He explained everything to us and was so helpful. Great place, Great Guy & Great Service. We will be back FOR SURE!

Jo
Review №58

Had a great experience with Mattress firm. Called them while driving to the store. Let them know what I was looking for in a mattress. By the time I arrived they had a list of mattress to try and told me they had them in stock.This really helped me since I was in a hurry that day.Great experience and great customer service

Mr
Review №59

Highly recommend purchasing mattresses from these guys! See Chris and his DM! They are truly blessed!Purchased 4, yes four twin mattresses for our children and they made everything happen! Not only did they make it happen financially but the DM rounded up ALL 4 mattresses from 4 different locations in the Vegas Valley in 1 day! So we didn’t have to wait weeks.Talk about going out of their way for someone they don’t even know...Now that is service, hard to come by nowadays!AMAZING Service! AMAZING Prices! See Chris he will find the perfect mattress that will fit your needs, even for your wallet! Plus the process was real quick! 😁💜

Mu
Review №60

The actual sale and delivery was a smooth and quick experience but when we opened the plastic we saw there were rips on the mattress and box spring. Very disappointed.

Ma
Review №61

Chris made this a very easy experience. He helped my girl and I figure out the right firmness and gave us a deal too good to pass up. Was in and out in under 10 minutes thanks Chris!

Sa
Review №62

If I could give Chris 10 stars, I would! He was extremely knowledgeable and super friendly. We went in with a bed in mind and he was able to find us exactly what we wanted! I can’t wait to sleep in our new bed. THANKS CHRIS!!

Am
Review №63

I had done my research and had a idea of which mattress I was interested in and was trying to stick with a budget .It was my first time purchasing my own Mattress and I was helped by Zack over the phone who helped me with any questions I had, and Chris in store. The entire process was quick and easy, and they were able to schedule the delivery since they happened to have what I needed in stock at the store. I think I was in and out of the store in 20 minutes. Thank you Zack and Chris!

Sc
Review №64

Just ordered bed, dont know yet. Will delivery be on time? Give me 6 months. But sales were nice.

Ca
Review №65

Service was great and very fast and efficient. It was my first time shopping at mattress firm and I walked in and got attention right away. Asked if they tell box spring and they said yes and In stock. Asked for size and ready to pay. Super fast. Probably in and out of the store within 5 mins. Got lucky to have the next day delivery and the driver was very professional. Called to inform he will be arriving in 5-10 mins. He was able to move the box spring close to my room too. Which is great. He actually out wrap on their shoes before entering my unit which is very clean and sanitary. Will definitely recommend to anyone.

Lo
Review №66

Very helpful stayed in my budget and really happy about professional the staff was Bailey was awesome i will be making future purchases there

Di
Review №67

Great customer service from Allan on explaining the different types of mattresses and listening to our concerns!

Me
Review №68

Super quick and easy shopping experience. Zach was very friendly and helped my daughter find just the right mattress. Thanks so much for everything !!

Ja
Review №69

When we came to this store we were not sure what to expect but our sales representative Zach was amazing. He was so knowledgeable and patient he made the shopping experience really positive. We purchased a Tempur-pedic bed and adjustable frame and Zach made all the arrangements for the deliveries as the bed and frame had to be delivered at two different times and he had to make those delivery times work for us as we only live in Las Vegas a few days a month. We strongly recommend to anyone considering a mattress purchase to visit Mattress Firm Silverado and ask for Zach. He will make your shopping experience a very positive one.

Li
Review №70

Hello. I came in to get my daughter her first Beautyrest mattress. And we where warmly welcomed by Chris B. On Silverado the mornin. And he was beyond perfect. He helped with searching and was very knowledgeable about the merch. I WILL be coming back, and not just for the great mattress and the awsome deal. Thanks Chris B.

J.
Review №71

Zach was amazing! Very engaging, helpful, and pleasant! He really worked hard to get our beds delivered within a very tight time line!Would definitely recommend this Mattress Firm location!

Gi
Review №72

Bailey really knew her stuff and spent a lot of time making sure I got the best for my $$$. I was pleased with results. I’m hoping we love the Hybrid but she assured me of the sleep guarantee if we aren’t happy!

LZ
Review №73

Very helpful & informative. explained mattress features very well. i also bought my first adjustable mechanism & it was demonstrated & explained to me by friendly salesperson

Te
Review №74

Good customer service, quick and really helpful. Went in for a mattress and ended up leaving with a mattress and a box spring. Totally recommend going to the location off of Silverado Ranch and Eastern by Target. Really a great place! I’ll be a returning customer for sure👍🏻

Jo
Review №75

Great customer service and were able to help me really save on a great mattresses

Am
Review №76

Amazing experience! And Kyle was a delight and very helpful!!

Za
Review №77

Kyle was very knowledgeable and helpful when it came to choosing the right mattress and mattress protector. He was very friendly and accommodating.

LA
Review №78

Fast great service manger was very informative and ended up gettint a sweet deal!! WillCome back!

Je
Review №79

Those two gentlemen that works there yesterday before closing was awesome and helpful. We came in to look for a mattress that would give me and my husband’s comfort. An older gentleman (sorry I’m bad with names) helped us figure out the right mattress and in just a short amount of time we got what we’re looking for. We are out in there in a matter of 40 mins with a good deal. I definitely recommend this place and look for this two gentlemen.

Jo
Review №80

They guys working there were able to meet my needs with price and comfort and service excellent service

Jo
Review №81

Fast Friendly and lots of product knowledge. Had great experience

Ja
Review №82

Chris B. was an incredible resource to work with and Id recommend him to anyone! Originally I came with with an idea of what I thought I wanted, but with some guidance from him, Chris identified what my sleep requirement were and directed me to a bed and mattress combo that will last for years to come. Chris didnt apply pressure like a typical sales person but instead he genuinely wanted me to find the best fit for my needs. A+ to Chris and Mattress Firm, I will most definitely be shopping with him again!

Co
Review №83

I had a salesman named Zach and he was quick helped me decide on a good bed for the best price!! VERY happy with the service I received!! Will definitely be asking for him every time I need a new bed for me or anyone in my family!

J
Review №84

Very knowledgeable, not pushy. Chris is a star and very helpful. Great deals and superb service!

Al
Review №85

Cassandra was very helpful with finding the perfect mattress for myself and boyfriend. She made the experience enjoyable and easy which was greatly appreciated as we are first time mattress buyers!

An
Review №86

Skylar Scott was so helpful and knowledgeable. We tried out a number mattresses in the store and asked a million questions. She was able to balance her time between multiple customers, and still make us feel important. We came in just to check out what they had, and left with a new mattress and adjustable bedframe. We are so excited to try it out and get a good nights sleep.

Mi
Review №87

The salesman Kyle was very informative and easy to work with

AR
Review №88

Awesome salesman!!! Courteous and very knowledgeable. The purchasing experience was the best!!!

Le
Review №89

We were very happy with the service we received. We will be back! The clerk was great and answered all our questions.

DE
Review №90

Great experience....very helpful salesman. Wasnt going for the big sale! Got delivery, disposal and 4 mo trial!!

No
Review №91

Great Customer Service, many choices to pick from and they explain what the differences between each item. They were very helpful in making our decision and the pricing was Good!

Br
Review №92

Very helpful. I want to the firm mattress but I didnt want to break my bank and they gave me the perfect mattress and we were able to go pick it up from the warehouse the same day.

Li
Review №93

I came into the store wanting to try just two different beds. I was greeted by Chris who listened to what I wanted and what worked for my budget. He was friendly, very helpful and thoughtfully suggested other items that complemented my purchase. I did not even know how awesome the pillows would be that he suggested, but have been enjoying them very much! I would recommend anyone go to this store for a pleasant mattress buying experience.

Review №94

Friendly and informative service! Zach was very helpful in answering our questions.

Ho
Review №95

Zachariah was very helpful as I was looking to purchase new bed for my son on a budget. I was in and out in less than 30 minutes and very pleased with the level of customer service he provided. I will definitely be coming back when its time to replace mine!

Be
Review №96

Came in the store with only 30 minutes till close. The gentleman there clearly new all the products because before closing I left having purchased exactly what I was looking for. Also ran into a few concerns regarding price and delivery date all of which he was able to address within 5 minutes thanks knowing his products and services. Would definitely recommend shopping here and speaking with Chris Bolin.

Ri
Review №97

Sales team were great. I had a quick and easy transaction Thank you Zach and Cassandra.

Bi
Review №98

Nice place, nice employees

Ji
Review №99

Very helpful salesperson made the experience very efficient.

Aa
Review №100

Had a great experience at this location.The salesman Chris was chill.No pressure. No up sell.Just tried to match us into the mattress that fit our needs.Will definitely be back and highly recommend.

Information
25 Photos
100 Comments
4.9 Rating
  • Address:9731 S Eastern Ave #1, Las Vegas, NV 89183, United States
  • Site:http://stores.mattressfirm.com/nv/lasvegas/mattress-stores-las-vegas-nv-5323.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=zRemainder&utm_kxconfid=uflnw2ovk
  • Phone:+1 702-367-1099
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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