I love this bead store!! My husband and I went today for the first time and we definitely will come back. After reading the reviews, we were a little worried about going because of what we read about rudeness and stuff like that. Lies! We went in and just started looking at beads and the selection is amazing. They have these little trays that go by price for individual beads and baskets for strings. So easy if you just pay attention. We looked around, picked what we wanted to buy, the owner greeted us when she was done with the customer she was helping and let us browse around. Oh my goodness! I had to stop myself from buying too much. I wanted everything. 😋 When we went to pay we were talking to the owner for a while and she was very friendly and nice. We will come back for sure. It was a pleasant experience. People need to stop being so easily offended for dumb things.

4 stars for the selections BUT ask a question via phone and the old lady that answers is quite rude and cuts you off. no thank you :D p.s. as Ive read through many reviews, it seems like the same rudeness throughout.

It was my first time visiting the shop. I will definitely be going back. They have a large assortment to choose from. Prices are reasonable and nice people

Awesome store great selection and very helpful staff

SO RUDE AND JUDGEMENTAL! I have never been to bead haven before, I was so excited to find another bead store since there is not a lot to choose from in Las Vegas. When my husband and I walked in the woman looked at us and instantly walked behind the counter and did not say anything to us. My husband said hi how are you she said fine. We looked at their varieties of items which are nice, but we felt so judged and were made to feel so uncomfortable I wasnt getting anything from there even if it was free!! I walked out and nicely told her you have a beautiful store but you are so rude I wouldnt shop here ever! She said oh my God! Sounded like one of my teenagers talking back. But after reading other peoples reviews, Im not the only one who has been made to feel like that!!!

Women who works here is extremely rude, I asked her a question and she gave me a short aggressive response as if I would’ve already known the answer l. She snapped at me for using the wrong basket but she didn’t tell me otherwise in the beginning because she didn’t welcome me into the store at all, keep in mind I was the only one in the store.

I had no clue about this hidden gem until last week and I’m beyond thrilled to have found it! They have a vast collection of beads and beading materials. They also offer classes which is something I may do in the future. I enjoyed a good hour or so and still didn’t get to fully look at every genre of beads!! Probably going back tomorrow! 😂

As good as always is the best

The lady tending to customers was rough no courtesy, rude. Will never go back there

Great bead store. Huge selection, great service!

The customer servi w is very pleasent

They have a large variety of high quality beads for sale at great prices. I love this store and could shop there for hours if I let myself.

Bead Haven is my go to bead specialty store. Helpful, friendly, knowledgeable staff. Cool beads of different sizes and colors.

Incredible Bead Store!! Totally blew me away with the selection of glass beads. Very helpful Owner and her Partner. I can hardly wait to visit this awesome store again!!

Great place and great selection

Thank you for the super 7 I love it ❤️❤️❤️❤️

I really never give a bad rating, but this place has the rudest older woman working here. Im sitting in front of the store so very disappointed that drove 19 miles to shop at this place.First when I came in there were 3 women I said good morning no-one answer, I started looking around and I was really impressed at the variety of beads, a fewMinutes went by and this older woman gave me a look from my head to my toes, I just thought well, every one is older maybe thats why,. I asked if I could use the restroom, she did not look up, then I said it again and t one of the woman got her attention. I waited for her response and she simply said no public bathroomsAlthough they have a pretty large bathroom.Im Well dressed, showered and fixed my hair, Im 63yrs old and not bad looking. This woman embarrassed me in front of the other 3 ladies.How can you have a large bathroom open so everyone can see it and in this store people stay for quite a while. How can you not offer a restroom facility. Is ok if she would had been professional about it, or even nice but she was the most rude individual I have encounter.So Ladies if you go in to BEAD HEAVEN and need to use the restroom you must leave your stuff and walk over to Trader Joes.

I read the reviews after visiting. I can imagine how those that had less than pleasant experiences could have. Although my experience was just fine, I could see how some of their actions could be interpreted negatively. And, as a seller myself, their prices on loose beads ARE high. Their seed beads, on the other hand, are competitively priced and they have a good selection. They are cautious and protective which can be off-putting for some, but they make an effort to engage their customers in conversation and help as needed. I will most likely visit again when I am in Vegas.

Love it, great service!!!

Im actually really quite disappointed by this place, I came here because I have always thought that they were cool and while they were overpriced I was very happy with the customer service so I was willing to pay. There was a woman that frequently works there who has always been very nice and very helpful but this time around I was greeted by a man, well I cant actually say I was greeted he never said anything to me in fact the only communication (within the five minutes of me being there) that we had was him getting angry at me and then lecturing me for a good amount of time because I chose to take a picture of a cross. Now I explained to him quite nicely that the only reason that I was taking the picture was because I needed a cross immediately (Saturday night, today is Friday at noon) but I couldnt just purchase it right away because it was for my roommate who unfortunately was working today and tomorrow he has a wedding that he is attending so he has no time during business hours and my plan was to take a picture today and show it to him tonight and then purchase it tomorrow while he was at work but unfortunately if this man is working I will absolutely not be shopping here again because he would not hear anything of it and he still continue to be very very rude to me. I can honestly say that I have never been treated so rudely before and I am insanely disappointed that such a man could have a job at a place where usually the people are so kind. Im not saying that I want special treatment but being that there have been several occasions in the past three years that I have been allowed to take pictures for him to be so mean to me was quite uncalled for and I will be warning all of my other friends were regulars to keep an eye out for him and maybe go elsewhere if he is working so that they can avoid being treated coldly because I dont think anyone deserves to be treated like that no matter what that person is going through so I hope whatever has plagued his heart today he gets better or maybe that he will learn to not take it out on others who have done nothing wrong to him. I do apologize for not wanting to buy all of them and then return all but the one he needed, I thought I choose the nicer of the two options.

Milton was very helpful and sold me exactly what I was looking for! I’ll be back often! It could get dangerous in there, as in me buying too much! Love the store! ❤️

Whenever I visit new places I always have to check out the local bead shops. This store had a very clean and contemporary feel unlike most bead shops. You will also find a lot of elegant, hard to find beads and findings that you dont see else where. And also, unlike the other comments I found the staff to be very helpful and friendly.

Wow amazing store with just about everything you could want. Wonderful selection of stine beads- perfect for wire wrapping-

Over priced and if you sign up for a class make sure you print conformation out cause there website never makes mistakes but yet it does. They will not believe the customer and will become argumentative. The man that works there had absolutely the best customer service and youd think he owned the place because he treats it as if he does. He was the only reason I went back twice. So the 3 stars are for him alone.

Beautiful store and incredible selection! Felt very welcomed by staff! Loved this store!!!

Reminded us a lot of the Bead Haven in Frankenmuth. The layout is similar. The staff is just as friendly. Lots of variety and great prices. Glad we stopped while traveling.

EXTREMELY rude here, I was closely followed around like a thief! I didnt appreciated how is was talked down to as if I was stupid for asking a question in the first place. Very overpriced as well.

Helpful staff had exactly what I was looking for thank you

Fun, and I was able to find and purchase what I needed to finish a project. Always enjoy shopping in this bead store.☆☆☆☆☆

Visited this shop yesterday, as it was on the top of my list of things to do while in Las Vegas, and was amazed at how beautiful the store was. The beads are displayed in a way that makes you want to buy them. The staff was very knowledgable and helpful. Its probably a good thing I live so far away, I would never have any money! I only hope I get to come back some day to visit this bead store. Btw, we drove from Birmingham, Al...

ATTENTION, ATTENTION, ATTENTION…..the best find in Las Vegas! BEAD HAVEN is better than gambling! Just recently returned from a week in Vegas where my husband attended the Shot Show. I searched for bead shops and went around to the various stores to find the MECA of shops! Kim. Milton and Carey were extremely receptive went I entered the store. They made me feel at home and were willing and able to assist me with my new found passion. I had signed up on-line for a class and came in the day before to pick out my beads for the bracelet project. Even though I had never done the RAW technique they provided me the encouragement and a little u-tube homework. I took a class for the next two days and finished a gorgeous bracelet each day! They are so passionate for their beautiful jewelry it was a pleasure to work with professionals. Not only were they patient educators, but the enthusiastic cheerleading helped immensely. I was also greeted and encouraged by the locals that frequent the shop, I felt right at home. They are looking forward to my return next January……..hopefully before then. I actually hated to leave. The shop is filled with beads so diverse, plentiful, expertly curated and they explain everything to the fullest. They don’t want you just to go home with a bag of beads!This store is truly a treasure, including the staff and local patrons. Thanks for a great experience and look forward to seeing you again real soon!!

Milton helped me out big time! We laughed and he walked me through how to build a bracket. Great experience!!

Wonderful selection of seed beads and the latest styles and colors of a variety of 2 hole seed beads. The staff was very nice and helpful, as were the customers that walked in and talked to me. If I lived in Vegas, this would be my go-to bead store.

Pretty pricey. Mostly priced per bead. Youre better off buying by the strand at some place like Discount Beads. But, they do have a lot of metal beads, pendants and findings here. All can be found much cheaper on ebay.

Amazing selection of bead. Lots of excellent classes. Very knowledgeable staff.

Generally have what I am looking for. The older lady is not really interested in working there and always acts like I am bothering her. The guy is always a big big help.

Today I had the most horrible customer service experience in my life. I have never read nor have I ever left a bad review but today was by far the worst experience. I went into Bead Heaven looking for beads and I asked the lady “what colors do you have in 3mm opal bicones?” she became very agitated and answered me in a rude manner “what color are you looking for” I told her I wasn’t looking for a specific color and that is when she yelled at me “ HOW AM I SUPPOSED TO KNOW WHAT COLOR YOU WANT? AM I SUPPOSED TO CHOOSE FOR YOU?” I am fareley new in the beading community but her response was uncalled for. that is when I took a step back and calmly told her “thank you” and began to walk away when the older gentleman asked “ what are you beading today” I said nothing that a usually order online and was browsing and looking around to see what would be a better option that’s when he rudely said “I don’t appreciate you coming in here taking pictures and writing down prices” which is not what I was doing. So asked him “ What is wrong today? First her, she answered in a rude manner making me feel like I am ignorant “ which he then replied “well she is just doing her job” thats when the lady began to walk towards me saying “you’re not ignorant” in a “sweetly” manner which I then responded “ I know I’m not ignorant” and that is when the man became ballistic and he walked towards where all the Swarovski beads were at and began to yell “ HERE THEY ARE FOR YOU TO LOOK AT FOR AS LONG AS YOU WANT! WE CLOSE AT 6” and it was completely uncalled for. After that I decided to leave the store, but not before I answered him “ I don’t appreciate being treated like this, I think I know what I am talking about since I have been a server for a long time and I know how to treat customers in a kind manner” after that I told them they need to put a sign on the wall saying to not come here if you know nothing about beads or you will be treated like an ignorant. Bottom line these two are the worst people I have encountered they are the couple from hell they have no customer service skills whatsoever.

Awesome store. Wide variety of beads. Great customer service.

Great class at Bead Haven, Las Vegas .Lots of wonderful suggestions about colors and beads for my friends and I today. Kim, thank you! We will be back tomorrow!

Very poor customer service. The cashier (who previously misdirected me on product sizing, leading to me making a purchase of a non-returnable item I cant use) wouldnt allow me to take a photo of a product to confirm I had the correct item before I purchased it- which was necessary because I had already wasted money on products I couldnt use once, at his behest, and I couldnt afford to make the same mistake again. After he offered to let me speak to the manager, a woman sitting nearby who clearly heard our conversation, she immediately got up and went through an employees only door, never to return. About 5 minutes later, the cashier came back over and with a very aggressive tone told me shes just gonna tell you the same thing you know and proceeded to argue the merit of my even speaking to the manager at all. At this time I realized going to Discount Beads or online would be better than being treated this way for a second time and I left without making a purchase. Why wont these bead stores allow photos? It is hard to create without photos...what are they afraid of? Felt very unsupported on this prototype project!

Lot of beads selection, service is not that good,maybe its just me.🤔

Bead Haven has a huge selection of beads and findings from around the world and the owner is very helpful!The pricing is great and theres something for everyone from the amateur to the professional jewelry designer.

Lots of beads lots of fun and great deals

Nice selection. Prices on the higher side

I read other reviews and was ready for a possible CS problem but everyone was quite nice and very helpful.

Dont come here if you want to get scammed into making a small purchase. Because this store will put some of you items back in thier store, and then have you pay an unfair large amount of money. 💲💲💲🚫😤👎👎👎👎👎👎👎👎👎👎

I had a very good and obviously different experience that the others listed here.My husband travels a good bit for business and I get to tag along most of the time. Where ever we go I look for a bead store. When in Las Vegas in June (2012), I went to Bead Haven.I thought the selection was wonderful, at least for my purposes. I found some truly wonderful treasures that most stores do not risk stocking. I very much liked the variety of metals as I like to work in sterling and brass and whatever else I can find that is not run of the mill. I could have bought some of all the chains they stocked! I have searched the internet since I got home for the same antique brass rolo they stock in hopes I could get some more.I loved the vintagish findings they had.The staff, the owner and Milton, went out of their way to help me. After I had a conversation with Milton about the $50 cab ride from our hotel on the strip, the owner, whose name I unfortunately cannot remember, drove me back to my hotel. She had errands that way and offered me a ride.This was one of the more enjoyable shops I have visited in my travels.

Great beads and prices!

Great shop awesome beads and customer service was outstanding. Hope to visit this shop again when in Vegas.

Great selection, nice people. Teacher is terrific!

Lots of beads, good selections

Not very helpful and had to ask for assistance while employee was outside smoking.

Great place to shop

Great staff.

Great supplies for the beader

Great service