Terrible services AS MENTIONED BY ALL REAL REVIEWS ONCE THE MONEY IS IN THEIR HANDS THEY BECOME MONSTERS!!!! They blame the customer for their mistakes! The owners will never speak to you directly once you pay them. They’re complete trash. They lie, and their employees all leave because they also can only put up with the bs and complaints for so long. Do yourself a favor and protect your money and mental health by avoiding this business at all costs! P.s. I believe all the good reviews are FAKE.

Frustrating service.The workers didnt pay attention to lots of details. Lots of gaps are left in between the baseboard and the flooring. The flooring work is not good at all.It also takes them forever to come for a walkthrough after the project is done. At the time of writing this review, I am still getting no words or any schedule on when will they come by for a walktrhough to fix many problems they have left.The pantry doors they did are so small and rediculous that my original shelves are completely locked inside...I will share pictures here soon. Stay tuned.It is very frustrating to keep waiting for them...its been almost a month after the project and still no sign of a walkthrough and fixing the issues.I am losing my trust on this store.Also, there is absolutely no way to speak to the manager or the owner. I dont even know if they have any.

If I could give them 10 stars I would. My son had a great experience with them, so I also bought their cabinets, granite countertops, and sinks 2 years ago. The wood shrunk on a few cabinets at the seams on the door creating a gap. The manufacturer would not replace these obviously defective cabinets because the warranty expired. The owners of Kitchen Cabinet Discounters purchased replacements for me out of their own pocket. This is the type of customer service this company has. I highly recommend them, they take care of their customers!

Came in to check out the showroom. Lana was very helpful. Looking forward to our in home estimate.

BUYER BEWARE. These people are not honest. They only deserve 1 star for friendliness. When we decided to allow this company to do our cabinets we were told the the products were coming from Texas and would be here in a week and install could be set and project completed in less that 3 weeks. So far from true. After 3 weeks cabinets were not even in yet. I called to find out what the hold up was and was told that some of my stuff was in but the delivery people forgot to take everything off the truck and they were having it shipped back, another 2 weeks. We had already paid more than half when we signed. When I tried to get them to take care of this matter they told me that I signed a COVID form stating they were not responsible for delays. When I went over the form it was clear that I was not to hold them responsible for delays due to COVID or acts of God. When I addressed this with the manager she stated that everything was late due to COVID. I disagreed because this was not an act of God, this was negligence. I explained to them even before I signed the contract that I needed cabinets in before I could put the floors down and that I didnt have a big time window and their dishonesty made my have to push back the other contractors that were working on my home and cancel my appliance delivery. All they had to do was be honest in the beginning and a lot of other things could have been avoided. This whole ordeal has cost me an additional $200 and now we cant get the appliances were first ordered because one of the items is no longer in stock. All because when we were told our cabinets would be installed within 3 weeks we believed them and scheduled everything else around that time frame. We were only able to change our appliance delivery date once, and when the cabinets still werent ready we had to cancel. We were also going to have them remodel 3 of our bathrooms but after this we couldnt chance it. Also, the quality of work is not that good. There are some things that need to be repaired but it will not be worth the fight because we know that will not accept responsibility. We will never use them again and will never refer anyone to them. True case of buyer beware!Update!I wish I had taken the time to read the other reviews before doing business with this company, because it looks like there are a lot of similarities in the different experiences of the different customers. One other thing that seems consistent is the company sure has a way of turning it around on the customer, I guess they are never at fault. Even with my review they are still trying to blame COVID. Well I guess COVID was responsible for them forgetting to unload my merchandise off the truck (which is what I was told happened to my items by their employee), which is what caused the delay, not delays due to low staffing or any of the other BS they keep trying to push. I also was only made aware of the delays when I called in, no one ever called me. Just apologize for your mistake and move on. Maybe people will respect that more, I know I would.

Horrible experience! I don’t even want to give them one star. I wish I would’ve read the reviews first. First they told us, (even though we paid in full) that we wouldn’t be able to get our cabinets installed until almost March. We ordered in December. Thankfully they rectified that. Then when they came I. I had to call the office because the worker was not wearing a mask. He installed the cabinets by mostly eyeballing and was done I correctly. I only noticed when the countertop installers put them in and it was coming out from the wall too far. When then noticed that the upper cabinets were 2inches to the right causing them not to be even on both sides of the oven. When the cabinet guy left we said thank you and said that every job is practice. When i called the office to tell them it was off, Rudy told me as a homeowner I should know my walls are uneven. Even though, we had a flood and our insurance had to put up new drywall. Then he expressed that if I wanted to give a bad review that lawyers would be involved because they would stop the job. Kristin came out and said that it was an easy fix and he would just need to move it over. Well because the job was eyeballed we had to move all of our appointments back with the installers because they couldn’t put the microwave in until the cabinets were completed. It was such a hassle. We needed up having to call them back out 3 times because once the dishwasher was installed there was a gap and needed to be filled with a spacer. Also the countertop couldn’t lay flat by the sink area because the cabinets were not installed evenly. The guy called Sergio to let him know that he messed up again and that not their jobs are going to be held up and they have to come back. Sergio came back to install the handles and he also eyeballed them as well and now all of my handles but two are lopsided. When it comes to customer service, Kristin is amazing at her job and really tries her absolute best to rectify any mishaps. When I called to advise the timeframe for the trash can installation as well as the shelves in the island, Rudy advised that their company has nothing to do with that anymore and would need to call the installers. Horrible customer service. I would never refer them to anyone. Lena the owner is very rude as well and when I tried to talk to her she said that she didn’t want to talk to me and that she only wanted to speak to them and told them to have Sergio come back even thought i stated no one would be allowed until a rep from their company could see all the flaws made. I explained to her that we paid them and the customer has a say as well. It was just a horrible experience and for as much money as we paid I am unhappy with the service as well as the job. I now have lopsided handles as well as many imperfections on some of the cabinets as well as spacing and chips in the countertops as well as the doors. I called to make sure that everything was complete before I did this review. Please beware and really read the reviews.

SHADY SHADY SHADY BUSINESS!!!Initially, My husband and I was super excited to purchase our full vanity here. The sales guy seemed really nice and convinced me that maybe I was getting good quality as well. During the 1st vist things seemed great until he gave me the estimate run down for materials I picked out. My husband and I were ok with the price so he gave me this horribly typed paper with his hand writing of the amount and no details of price, item, and discount, like it was on his computer. I asked him for a print out copy of the detailed invoice on his computer to keep and THEN he starts acting different and gasping we arent supposed to do that...., But then proceeds to say, but Ill give this to you. After that interaction it kind of felt like a red flag, but I thought well I already have the estimate in my hand now, what could go wrong... So there were a few estimates we had to wait for him to get back on regarding plumbing ect.. So we left. Fast foward a couple days later after getting the esimates and getting the total emailed to me right as I was pulling up to the store to see what the deal was. I walked in and had some more questions regarding the install. When we started talking about handles for the vanity the guy tells me randomly, mid conversation, the price for the vanity top just went up. I found that strange because he didnt check his computer during that conversation, he also emailed me the price overall again 2 minutes before I walked through the door, and I already had a copy of the quoted price for the materials as well. He blamed the manufacturer saying when the manufacturer raises the price usually they cant say no. Ive been in sales long enough to know it was b.s, but i played along. Even if I wasnt in sales it still made no sense. So once we get back over to his computer to show me the new estimate I noticed that the price of the top was actually less than it was before by a few dollars however the so called 43% discount he gave me the 1st time was much lower. On his estimate it still said he gave me a 43% off discount, but the amount was significantly lower by hundreds of dollars. Now to remind you I have a copy of the estimate they supposedly arent supposed to give you, so i know exactly what was there and discounted last time. So after all the shadiness I still tried to give him the benefit of the doubt and give him opportunity to fix it by saying Oh you accidentally put the discount above the vanity top and thats why the price didnt come out the same. He started telling me oh no we dont do discounts on the top. Also let me note my husband and I are young and I noticed discrimination throughout our meetings with this guy making assumptions as if we couldnt afford it. Although we were looking for a good deal we were willing to come out of pocket and already was splurging more with them than planned with other companies we had looked at. He literally must think Im stupid because every shady thing he did was Crystal Clear!So I told him and the lady who was next to him that I came all the way down here to purchase service with you for this project, but now I have to go talk to my husband because hes not going to be happy about the price randomly going up. Little did he know at this point it was a done deal and we will be taking our business elsewhere. BELIEVE THE BAD REVIEWS!! I saw them and still gave them the benefit of the doubt. I thought maybe the owners cared to train their staff better after noticing their replies to negative reviews, but it is clear that this situation continues with this business.

If I could leave 0 star I would. Everything that we have ordered from this company has been late, damaged, and mis counted. Their consultants are not experienced at all.It is a huge inconvenience to ever do business with this company.Their employee turnover rate is atrocious. Every time we call back we need a new point of contact because our previous rep quit.In regard to the constant mistakes and damaged goods the best answer they can give is “it was damaged by you”BLAMING THE CONSUMER!They will have you pay for the full order and then you will lose time and money going back and forth over damaged or miscounted goods.Completely unprofessional and unsat.No developer or family should ever do business here.They are discount cabinets, discount customer service, discount problem solvers they are a freaking joke.

Come check this place out even if your just taking your first step into a kitchen or an experienced builder

What an absolute pleasure this company is! Would recommend strongly. We had our Kitchen done by the team at Kitchen cabinet discounters and we couldn’t be more thrilled. Solid structure, what we wanted at a price we were we were amazed. We got the best price in town from them. And we shopped around believe me! We had very few issues but the team managed it quickly and efficiently From start to finish, all involved were fantastic, from the designers visit to the fitting of our kitchen. Ten out of Five stars.

I love this place! The moment I walked in, Ricardo immediately greeted me and made me feel welcome. Lana, the owner, happened to walk by as Ricardo was assisting me. She was very charming and overheard me ask about a specific type of kitchen cabinet so she politely joined the conversation and informed me of a new line they were receiving which she was sure I would prefer - thats what I call product knowledge and excellent customer service! Ill be back real soon, thanks! :)

I would definitely recommend you check them out! I went into the store not knowing exactly what I wanted or could afford. I was greeted immediately even though they were very busy. The salesman was great! He answered all my questions and was very patient with me. I now know what I want and am very pleased with the price. I will be buying from them!

Have used Kitchen Cabinet and Furniture Discounters for many jobs and they have exceptional pricing and service. The people are very friendly and owner is honest. Anything that is not right they are great to go back out and make it right. I have dealt with many cabinet firms in the business and the pricing here is FAR better than any of the competition.

Great place, good prices, knowledgeable staff and good people

I got many different cabinet estimates and Kitchen Cabinet Discounters had the best price in town. So I chose to go with them and I had a great experience. Designer spent a lot of time to make sure my kitchen will look the way I want it to be. They gave me a blueprint of my kitchen and I installed it myself.All the services were done in timely manner and communication was great.I do recommend this store to everyone!Product : 5+Price: 5+Service: 5+

I just had my kitchen and bathrooms done with them. Love the quality of my cabinets and quartz, the pricing was just within my budget range! Kitchen cabinet discounters team was really helpful and informative very happy to have worked with this company :)

I went into this store after shopping in several others. I wasn’t expecting much. I was asked if I liked anything on the floor and I said no. Then he asked what I was looking for and I explained in great detail what couches I wanted. He brought a catalog thumbed through it for a couple seconds then showed me what I just explained I wanted. He said he can order it and told me the price. I couldn’t believe how much cheaper it was at this store. I saved $100’s of dollars. If you’re looking for the best prices and good quality then look no further than this place!

Unbelievable prices and quality. We have shopped many furniture stores from all areas of town, from large retailers to smaller locally owned stores. This one is a smaller locally owned store. The nicest people own it. The prices, variety, and quality is unbelievable.We have been looking for a bedroom set for 10 years. Well, they had exactly what weve been looking for. The price was 1/10 of what we were expecting. When they delivered it, I expected the quality to be less than its visual experience (because of the price). Oh, was I wrong. Absolutely the upmost quality! Mattress is made in the USA and so comfortable. Dressers and end tables are so solid with wonderful dresser. This store has everything to furniture a home beautifully with the craziest, greatest prices Ive ever seen.

Great experience buying a kitchen cabinet set including Granite countertops.

The staff and service was great, Jetzely was very helpful and thorough with details and measurements of cabinets I needed replaced. Installation was done on time and as promised. Thank you for the great service and pricing.

All positive reviews have to be fake. Do not ever go here. Ever

THIS COMPANY STOLE $250 FROM ME!!!So, two weeks ago my wife and I went to the Kitchen Cabinets Discounters at 4230 S Decatur Blvd… we were looking to remodel the whole house and we thought we might be able to have one stop deal for everything… That Saturday we spent several hours trying to match colors, cabinets builds and materials… We also spent some hours waiting for one of the owners to be available for pricing (the only person there has the prices) and also listening to the other owner’s stories of life and visions… Later on we were told we spent 6.5 hours in the store that day and that must come with a cost… (!!!!????) that we have to pay… ☺ Not knowing at that point how this company conducts business, we paid the 70% required deposit and mutually agreed to have someone from the company come next Monday to verify my measurements, since they would be the ones installing the kitchen too. I have to mention that I had the kitchen design done, all cabinets sized, before we went there. The owner even said that he is sure I am an engineer after he looked over my drawings, because every detail was there.Well, Monday came and nobody bothered to contact us. Tuesday and Wednesday the same… Thursday afternoon I called because I was getting worried about their seriosity… They finally agreed to have someone come Friday to check the measurements. So Friday someone came and did the thing and also informed us that the kitchen cabinets we ordered are not available anymore, and they suggested and left us some other type of material. (sample)We spent the coming days back and forth to they store trying to find something that would work for us. When we couldn’t find anything appealing and we asked for our deposit back, they said they have TO CHARGE US $250 FOR THE DESIGN (WHICH I DID 100%) AND FOR THE TIME SPENT IN THE STORE. He said I spent 6.5 hours first Saturday and then each time I came throughout the next week to bring the samples back and he has it all on camera!!! Call it shady? I do…☺ Especially since these “fees” were not disclosed upfront, and the paper they have stated something in this regard (because they have a paper like is a legit activity… ☺) was covered by a bunch of other papers and pictures on their counter and it took them some time to find it.BOTTOM LINE, YOU GO THERE, YOU GET ROBBED ONE WAY OR THE OTHER! Once you pay them any money, they will come with any kind of excuses and shady reasoning to tap your pocket. THEY DID IT TO ME AND I SEE NO REASON NOT TO DO IT TO YOU!

They installed my Kitchen, 20 days after, my counter star up to dissever i call the office to report it, told that the technician would call me, it didnt happen . Several trips to the office, same, the technicians would call me . Just keep in mind this guy is not responsable for the job performed by his workers.

Great job and design, very professional ppl and great price camper with other business, highly recommended

Awful Awful company. If I could give them less than one star I would. These owners do not care about you or your satisfaction they care about your money. They sit back and let the rookies up front deal with the customers. All is great and professional until you give them your money and suddenly they do not seem to care anymore. Complete lack of communication from anyone within the company both internally and externally. You can call this company three different times, speak to three different people, and get three conflicting answers all within an hour. They set up a date to start the install over a month out. All seems well as we had heard nothing from them over the course of the next month and then the day before they were supposed to come out to install, we called just to make sure everything was okay only to find out that they were really busy and would not be starting on time. Throughout every other issue that we encountered they continued to point fingers about how it was our fault or the installers fault but never once could they admit it was their own. Ricky at the front desk is a nice guy but he is new and falls through on some things. Although he needs more training, overall he was polite and apoligetic. Gisseli, the other person at the desk, is awful and not friendly at all. She is so nice while giving you your quote, talking the company up about how great it will all look, right up until you give her your money and then she suddenly is rude and unfriendly even yelling on the phone about how it wasnt her problem how things did not work as planned. I could go on and on about how poorly this company is run but I will save you the reading. Overall an awful experience.

Great prices, good down to earth people! Great products. I highly recommend using them, you wont be disappointed...

I ordered 3 pieces of granite slabs from them, so the nightmares begins....the installers brought the stones to my house and started the installation when I was not home. After I got home, their installers suddenly stopped the job and told me they got a problem there that they did not have the same matching stones. I really appreciate the installers honesty, but not the owner. The owner came over to check right away, and no apology or so whatever, and insisted they were the same. I called friends, other professional installers to come over and check it out, everyone told me they were totally different stones. I went to different stores trying to learn the differences between the same stone, but I just could not find any same type of stone could be that big of different. I even offered to buy more piece to match what i got, trying to make things work, but in their mind, it seems the best just accept the fact there is no mistakes made, just accept the fact which is ok the same stone suppose to look that different. Very frustrated experience. Now i have a disfunction kitchen for 2 weeks, mismatched stones, and no one wanna take the responsibilities. I wish i had gone to other shops where you actually can see the stones before you purchase them. Worst shopping experience ever. Next....dispute...court...a lot of hassles for me but i just dont want to be forced to take other peoples mistakes.... a lesson for you all....I told the owner i was gonna post a bad review, he said go ahead and he could say things worse about me. Its so funny that you can tell his customer service skills, i m just a customer, and it is his business, whose loss here at this point....thanks for reading, if anyone knows where else i could report this to to get my problem solved, please let me know.

Pleasant and knowledgeable staff and full service showroom.

Great place for Cabinets & vanities. Now opening another showroom Durango & Trop...want to see it when it opens

The worst experience I have ever had.The reason I agreed parches the kitchen from that company was attractive price for my budget. Than I singed on a recipe that has all the kitchens cabinets parts.By mistake of the owner she missed one big cabinet. Than she asked from me paying her another $800 for that cabinet on the day the were supposed to install so the installer can start installing my kitchen.If I would know that would be the final price I would never pay that much.The owner didn’t agree to take a responsibility on her mistake and acted very aggressively with her husband’s help (who is her partner).Than I found my self paying more money bc I didn’t have any other options bc I had to move in.At the beginning they were very pation and helpful.Since I payed them they don’t return to calls, no pation, blaming and offense the costumer.Even though I still miss some items but I don’t want to deal with this people any anymore so I gave up.

Bad customer service. Family owned was very rude to me

They are friendly and priced right. I had them design a new kitchen and not only did it look great but it came in my budget.

Amazing services and the prices were out of this world

Good price. Good people!

One lets start off by saying the owner gave herself a 5 star review. Narcissist much??.Now, unto why I gave them a 1.Wednesday I went and met Dennis in front. Said he was the manager. Told me to come in on The next day. I admit I was late. But they said no problem. I met Riccardo who said he was the manager. After a half hour he said to schedule a free measuring of my house the following Tuesday.Tuesday comes around hes very late. I dont care about that at all to be honest. Things come up and he was busy. He said he would have everything ready by Thursday the latest. We showed up on Thursday. Everything was pretty much wrong. Measuring wasnt complete took the 3d designer spent 3 hours to come up with what we want. Also Riccardo had not giving the designer any of the correction notes or what exactly we wanted making it a longer process after many corrections.Now heres the problem I had. Pricing was changed dramatically and promises on pricing were way off. Ok..... next we asked if Riccardo can come to our house the following day to verify and finish the measurements. The 3d designer said the next day she will call and let us know whats going on.And the designer Did say for installation prices she had to call their guy Cesar to let us know. And that it would be around 7am according to her thats when Cesar would be able to answer the phone.So now the next day Friday comes around and no calls were made. We try calling out around 10 and 11am and the designer is said to come at 3pm. We call asking for Riccardo if hes still coming. He wasnt there according to dennis. We waited all day for him. And we finally called asking for the owner. The staff said hes not there. So I called asking for the manager. Everyone said no manager is available. After 10 minutes I had my wife call them.And bam Lana claimed she was the owner which then said whats your problem to my wife. Lana then berated my wife. Claiming that they spent over 24 hours on just helping my wife.I heard all this on speaker phone. And I have to say the attitude, the entitlement, and the crude words used made me change my mind in working with them. Every time a schedule was made they fell through, no humblenessor respect. Just watch out for yourself .And remember the owner gave herself a 5 star review with nothing to even write about.We were about to spend a lot of money with redesigning the entire house little by little.

Awesome furniture and price!!! Great styles and selections!!! Love this place 😍

I bought a kitchen and paid it all,At the beginning of the installation we found that 2 kitchen cabinets were missingWhen we called to ask what was happening they asked us for $ 1000 to get themThey are thieves !! As soon as you pay there is no more serviceIt’s a fraud

Not alot of items

Good customer service.

Super service

Professional people they really helped me out.

Grate price and job

!! ABSOLUTELY NOT RECOMMENDED !!1_The merchandise arrived late and incomplete2_When they replaced a broken partand they are not responsible because according to themThe boxes do not leave their warehouse damaged butThey delivered them to me serrated and the floor was broken3 stillI keep waiting for the doors that arrived broken and the missing from my kitchenVery difficult for them to give you an answer every time they communicate with a different employee and nobody is responsible4_ But they make sure that everything, both merchandise and service, is paid in advance.Terrible Service, I dont recommend it at all