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Paladin Automotive Center
5240 Spring Mountain Rd B, Las Vegas, NV 89146, United States
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Paladin Automotive Center
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Ni
Review №1

Drove from LA to Vegas my car was serviced days prior and given the green light SERVICED COMPLETE with 2 new tires and alignment at the dealer but soon as we got off the freeway in Vegas, thank God it would not accelerate at all, imagine being stuck in triple degree weather with no air oh my God but we kept our cool and most definitely our Faith all would be wellTowed my Mercedes 2014 CLA 250 to Paladin on Mon July 5 and they fix my fuel pump within three hours and the price was amazing. I want to take my car back and get all the other things done !!! your car will be in Great Hands at this location in Las Vegas

Tr
Review №2

Paladin is the best place to get your car repairs done if you own a European car. Chris and Shawn are very knowledgeable and helpful. I have been going to them since I moved back to Vegas in 2019. Definitely highly recommend!

Ma
Review №3

Love the great customer service Shawn gave to us. It’s really hard to find a auto mechanic shop that’s not going to try to get all our money. He told us what he was doing to the car, called everyday and the car was finished earlier than we expected, the mechanic took my husband to the back and showed him what he did to our Mercedes. We will be back. Thank you again

Go
Review №4

These guys have the expertise to work on special cars. They work on my Ferrari, Maserati and Jaguar XF-R and have demonstrated an ability to really understand how to diagnose problems and how to repair them quickly. They are not cheap but basically fairly priced for working on these type of vehicles... You will save 30 to 40% by bringing your special car here instead of taking it to the dealer.If you own an import specialty vehicle of this type that is out of warranty, Paladin is the best place in the entire Vegas area to go for service.Not much of a waiting area ... plan on dropping your car off not the kind of place you can wait for your vehicle. Although they can do quick oil changes if you set it up in advance.

Al
Review №5

Amazing repair shop. Exceptional service and always tries to save me money and avoid unnecessary services. They have taken care of my Bentley for over 3 years. Rare to find a place like this.

He
Review №6

Awesome car shop and good trustworthy staff. Highly recommend bringing your vehicle here

Pa
Review №7

The team are amazing! Chris and Shawn fixed my 2011 Nissan 370z after my clutch went out. I had a ton of issues with my clutch and transmission from a previous hack repair job that I was unaware of. Chris and Shawn showed me everything wrong and fixed my car! They saved my car!!! My Car feels like new and no more issues with my clutch. These are my guys from now on. I will take my car to Paladin Automotive for any future maintenance. Thanks to Chris and Shawn and the whole team. I really appreciate it! I cannot thank you enough!

Da
Review №8

As always wonderful customer service and accurate diagnosis on my vehicle.

jo
Review №9

I work at a car dealership and all I can say is that Paladin Automotive is top notch. Ive seen his garage entirely full including his parking spots one day and completely empty the next! Their customer service is equally matched. They always answer the phone and hardly ever have to put me on hold. Take your car here, you can trust the job will get done correctly.

an
Review №10

Amazing service and I was able to get my car in very fast. I have always been skeptical of mechanics but I took my Audi here for some routine maintenance. The dealership was going to charge me $500 to replace my front light and I was shocked when I paid less than $100 here! I have taken my car back since then and every time its given amazing service as well as great customer service! I am very comfortable and trust these guys, I will never take my car anywhere else! 🙏🏻thank you!!

VS
Review №11

I found Paladin on Google when I was looking for an Audi repair shop. I was hesitant at first but I had to try something other than the dealership. They diagnosed my car and gave me an estimate. They worked on it and accurately fixed the problem as what they said on the estimate unfortunately they received a defective part but immediately cover it and replaced it. They are straight forward, what they tell you is what you get. They will work with you long as they need to resolve your car problem. I just found a reputable shop that I can trust to service and fix my car. Thank you Chris.EdLas Vegas

Ci
Review №12

10/10 Recommend this shop for european repairs. The Mechanics are truthful & very upfront with any & all issues. Gets my repairs done in a timely manner & their pricing is great!! they also have amazing customer service, will be returning for all my repairs.

Je
Review №13

We own two old British cars that need occasional love and care. Paladin Automotive Center is the best import repair and maintenance outfit in Las Vegas; honest, highly competent, well-priced, a shop which provides unfailing value. Chris owns and runs the joint. He has integrity and brains to spare, together with a wonderful personality. We like the guy so well that only his particular brand of intervention will do--he is a master at diagnosing Rolls Royce, Bentley, Jaguar, Mercedes and BMW motorcars. Of course, Chris and his excellent team work on imports of every kind, but it is very hard to find someone who clearly understands hand-built machinery. In fact, it is becoming nearly impossible to sensibly repair some of the more unusual rolling bricks...; dealerships in many cases are loath to mess about with stuff they cannot simply hook up to a diagnostic computer. Best of all, Chris steadfastly refuses to do work he deems unnecessary. Only what absolutely needs repairing is ever addressed, which is lovely from a clients perspective. Chris places the shops emphasis squarely where it belongs: thoughtful customer service and professional expertise are top priorities at Paladin Automotive Center--most highly recommended!

Gi
Review №14

This place is what you really are looking on a workshop. Reliable, honest, good price and fast. They have done a quite long work on my car (timing belt change) super fast and for a competitive price. Also very honest: I had an error with a sensor and I was thinking about replacing it but they check and fix it so saved me extra money. Very happy. Whenever I will have an issue with a car, Ill go there!

Wi
Review №15

I was looking for a mechanic shop i could trust and Im very pleased to have found paladin auto.Chris and staff are courteous, knowledgeable, and very fair priced.Ive recommended them to my car buff friends.

Al
Review №16

Incredible reliable service. The mechanic told me what was wrong with my Mercedes, when no one else could, and how I could repair it at a later date for a cheaper price. It’s hard to find honest people in this industry but I’m glad I found Paladin.

Lu
Review №17

Guys here are very professional and always tell you the truth about your car needs. Excellent service

Ve
Review №18

Chris literally resurrected my disabled engine with very reasonable price and so much commitment! I am very thrilled about high quality of his work and truthful explanation of my cars engine existing problems. Great place to fix literally every mechanical and electrical problem of any car.

Ha
Review №19

Lady who answered the phone seemed unsure of the word truck. I had to spell it out for her to understand it. Then was told this auto repair shop does not work on trucks, be advised, do not bring a truck here!

Ma
Review №20

I needed to get my whole gear shift control changed on my Mercedes AMG. My dad recommended I visit Paladin to get this issue fixed. Overall, Chris and his shop were terrific in taking care of this for me and even better and quicker service than visiting the Mercedes service center. Definitely will be returning!

Ew
Review №21

Great service! Amazing price for the repairs. I came in for my A/C not being cold, the theme did a free a.c. check n recharge it for a reasonable price. Thanks for being honest.

st
Review №22

Very knowledgeable on cars and follows through with requested work on time.

Co
Review №23

I recently was sent here from the dealership where I purchased my 2013 Mercedes Benz c250. They are great, and very professional! I will definitely be back, as I am due for general service soon! THANK YOU!

An
Review №24

Very satisfied with their service, Very professional and would recommend everyone to Paladin Automotive for their service needs .

St
Review №25

Great foreign auto repair. They really know their stuff. Highly recommended!!

so
Review №26

My car broke down across the street from Paladin auto repair 2 weeks ago. Being a female driver i couldnd move d car of the busy intersection. Chris noticed from the shop that I needed help and pushed my car into a safe spot. Not only they helped me move d car but they allowed me to sit in the customer waiting area until my husband arrived. After telling my husband the story. My husband I decided to have d repairs done at Paladin. Amazing $$$ repair and very knowledgeable techs. People if u are looking for a auto repair shop that you can trust. Paladin automotive is d place to visit. Ty Chris n team...

Ci
Review №27

Love this place. The team is amazing! I always get my BMW services here and it’s cheaper then the dealerships. I highly recommend!

Ar
Review №28

Amazing service I came in from another state and my car broke down. Chris came me his personal car for me to be able to get around in Las Vegas until my car was ready. Who those this now says. I would do 10 stars if available! My vacation was just as normal. People if you own a European car and need repairs or service done. Go visit themThanks Chris and Shawn for the hospitality you showed me!

Hi
Review №29

My experience here has been great! Before purchasing my g35 a few months ago I had been looking around for potential shops in the city and Im so happy I went to Paladin. It seems hard to trust places now a days, but Paladin earned mine. I went in because of a smoke issue coming from my hood on the drivers side and it turned out to be an oil leak coming from warped valve covers. Keeping my budget in mind, Eric offered an alternative that fixed the issue. I had valve cover gaskets replaced, valve covers sanded down, spark plugs changed, a throttle body service done and a steam cleaning of the engine. It has been a month since I went and my car is running great with no problems. Id also like to add that when I picked up the car they gave me an inspection sheet noting the condition of many things, which is super helpful considering I just got this vehicle. Big thanks to Eric and Cathy, Ill going in for further maintenance when Im able to in the future.

Jo
Review №30

Chris knows his way around european vehicles. Honest prices, great service, always stands behind his work. I recommend bringing your Mercedes Benz to these guys..

Ja
Review №31

Great service and great prices. Took my SRT 8 Jeep in here for some service and chris did amazing and quick work. Best mechanic shop in town and best prices. Now my Jeep is running smoothly again. I recommend this place to everyone.

DJ
Review №32

Chris and Mike always take care of me. Whenever Im having issues with my car and they gotta keep it for awhile, theyre always willing to give me a ride home or pick me up. But I think thats because I live close. Haha. I had an issue with my BMW 650i that the warranty company wouldnt fix but Chris kept on pressing them and finally they covered it. Saved me $5,000. I cant thank them enough.

La
Review №33

They are honest, competent and friendly!

Ti
Review №34

Very hard working he fixed everything in a timely manner. He fixed my mom A/C and changed the transmission fluid along with fixing her oil leak. Now her car is running like its brand new again!

Be
Review №35

Chris at Paladin is a wonderful mechanic and person. I had my Mercedes C250 brought in after going into limp mode and he was able to diagnose the problem and offer a fair price for services. I will not hesitate to bring my car to him in the future. Thank you again!

Li
Review №36

Chris and the crew at Paladin Automotive are the best in Vegas 💯. Not only the quality of their work but the prices, I drive a Bentley, Chris is an expert on these and any luxury car. Thanks for always taking care of me.

Li
Review №37

The owner is a stand up guy. Great service!!

To
Review №38

I had been looking for a mechanic shop that had experience working on Infiniti G35s. Paladin actually had (3) G35s that they were working on when I arrived there. Eric and the staff diagnosed the problem correctly and fixed the issue. Pricing was very reasonable and they performed a free 27 point inspection on my car. It was much better than taking my car to the dealership and I will certainly use them again for future maintenance and repairs!

Ri
Review №39

Could not/would not work on myMercedes 3500 Sprinter.Nice people tho.

Ke
Review №40

Direct and honest. They tell you whats wrong and what will be wrong in the near future. I went in to replace my rotors, they replaced my rear wheel ones but left the front as they said they have another couple of months on them. Good guys

Cr
Review №41

Very good and fair mechanics. Its not a refined, professional shop. Its mechanics who can fix your car and wont rip you off.

Es
Review №42

CHRISSSS is the actually a hard working honest and caring person. He sat me down detailed fully explained everything that was needed in order for my Mercedes to work the way it was ment to. I trusted him because i had a good feeling and because he was so theral and clear about everything I had no questions and understood the concept. 4 days down the road I was headed to Colorado and I am excited to say THANK YOU

Ga
Review №43

Went there to get an estimate for transmission service on my mercedes cls 500. I found there prices to be extremely high, they talk to you like your below them and there doing you a favor for allowing you to come to their shop. And gauging on their responses to reviews that arent good, its never there fsult. They either dont know what your talking about or its your fault. I wish i would of avoided this frustration all together.

Fr
Review №44

Paladin is the best, Chris is honest and the prices are very reachable ist definitly a go back place for automotive service

P
Review №45

Trust is the new currency and you can trust Paladin. Thank you for being the BEST of the BEST 😊

Bo
Review №46

I had my slk 350 service, i was very very satisfied with the work and professionalism of the entire staff. If you drive a benz this is the placeto have it service or repaired.

Pa
Review №47

We have changed our ownership, and have new techs on board. Damon is still with Paladin, but we now have added Eric, whose background is in European cars, all though he is extremely knowledgeable about all makes. Roger just got back from spending 3 years in Japan specializing in Nissan, prior to that he has 14 years of automotive experience. Tony comes with having 15 years at Honda, and over 20 years experience in the industry. All of our techs our extremely knowledgeable, if you having a problem, call with your question or bring your car down. We would be happy to help. No question is dumb unless not asked. We also have added Cathy, so that if there are any women out there and are uncomfortable going to a repair shop or think they will get ripped off, shes here to help.

kr
Review №48

Tanks to Chris my 06 fantom is buck to normal after replacing front air cost was 40%lower then Diler after using Oem parts .

Ca
Review №49

We were in Las Vegas recently and our car had trouble starting and was coughing as we drove around looking for a car repair. The guys at Paladin diagnosed it and corrected the problem quickly. We were very happy with the fix and their service was great!

Br
Review №50

Was in Vegas on a road trip and the car had trouble brought it in and they were so nice and very helpful and the price was super fair, car is running great. Would recommend to anybody!

Sh
Review №51

The team is a true experts in automotive repairs. They have served me and my family members well! Ty Paladin Automotive...

Ca
Review №52

Very honest and caring

AV
Review №53

Friendly people, my experience was great!

Ky
Review №54

Asked about a question, called on Tuesday December 18, 2018, at 4:04 pm, horrible customer service PERIOD

Al
Review №55

Good job keep going guys

RA
Review №56

This is where you bring the foreign baby

Mi
Review №57

Very honest, honors warranties, excellent work!

Kr
Review №58

Never open when theyre supposed to be open. This was before the 31st.

Fr
Review №59

Professionals

Be
Review №60

They are true rip-offs

Co
Review №61

Great customer service

Ro
Review №62

I highly recommend them, I have a Maserati guibli and they changed several things for me and in just a day and a half I picked up my car and at a very good price they serve you faster than the same dealer

Information
100 Photos
62 Comments
4.7 Rating
  • Address:5240 Spring Mountain Rd B, Las Vegas, NV 89146, United States
  • Site:https://paladinautomotivelasvegas.com/
  • Phone:+1 702-710-7483
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:8AM–2PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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