We made an appointment for service after having issues with another dealership. We were given a service appointment early in the morning, but we decided to drop the car off the night before. Our appointment was for Tuesday at 815am, by 830am, Dan was calling that the car had been looked at and he had an estimate for the needed repairs. Dan said the part would need to be ordered and was expected Friday. Before 8am on Thursday, Dan called that all repairs were completed. He arranged for transportation for us to pick up the car. Everyone that I ran into was friendly and asked if there was anything they could do. We really appreciate the prompt and professional service we received. Well done, thank you.
Good attitude poor service. Truck been with them for 2 months. Slow response. I forget that techs there are just part changers.
The moment I walked through the door at Team Ford I was greeted immediately. Soon as I was greeted I was paired with Sales rep David Boerman who made my third vehicle purchasing experience the best. Outstanding customer service from beginning to end!
My overall experience at Team Ford was amazing, the staff is always there to help and answer all of my questions. Our salesperson was patient with me and kept my options open while also being realistic about what I could afford to purchase.
Easy to do business and helpful to get most of the details out of the way before coming in. Communication via text was great vs. Phone calls.
On time and friendly
Always professional and prompt