Great service from the team here. They are top notch. Took care of me on the sales side and the install side. Very professional team members will help you with anything you ask about the products you buy from them. Will recommend them to any one looking for a hot tub.
Great People, Great Service and what they don’t stock, they can get it for you. Just wish they build pools, as my pool builder (clue: on Augustine Ave.) made a mess of my pool. Now using them to service my pool.
Clean place, helpful staff and they will test your hot tub/pool water for Free!
We always get great service here!
Staff always very helpful and answer any question regarding swimming pool care.
Always good help, patient and professional.
Kolten Taylor is just an absolutely awesome salesperson. We walked in not expecting to buy a Hot Tub / Spa today but walked out with not only a new purchase but even more importantly a sense and belief that Kolten will be there to support us in any way he can for the rest of our lives! Pool Techs philosophy of selling people and support over just pushing a product couldnt have been more exemplified than it was in Kolten. We wholeheartedly recommend Kolten and his company for anyones next purchase.One week or so ago, I reviewed our sales & purchasing experience. Today, I want to talk about our set up, delivery and installation experience. We had two teams involved in this, the electrical hookup provider, Amps Electric led by Joe Molina, and the delivery team led by Jonathan. We have lived in the Southern New Mexico / West Texas area since the Jan 1st, 2017. In all of those years, we have NEVER had the pleasant experience of interacting with two teams that were so professional, courteous, knowledgeable, communicative, considerate and punctual! NEVER!Obviously, we cannot praise Pool Tech Plus and everyone associated more! If you are looking to add a hot tub / spa to your life, this is the place to go!
Great customer service!
Found what we needed but had to go from El Paso to Las Cruces to get it
Knowledgeable and great to work with staff!!
Great guys to deal with
Great customer service and if they dont have what I need, they can get it.
Super great experience. Kolten is an excellent salesman who knows his product. We were able to close our deal, get our pool delivered and each step happened just as we were told it would. Great delivery people too.
Always the best. Been doing business with them 15 years.
Glen and his staff are amazing and so knowledgeable! I highly recommend Pool Tech for your next spa purchase!
Great customer service! Always very helpful. Glad I made my initial spa purchase and continue to do business with them for all of my spa upkeep. Thank you!
Got parts quick, called back when they said they would. Good to deal with
Awesome place!!! We will definitley be back! Great customer service KT helped us out and answered all our questions!!!! The other gentlemen were very pleasant and helpful! Highly recommend this place!
Always very helpful
Every time i have been in for questions and supplies as I am a first time pool owner they have been extremely courteous and patient. I am very grateful for their attention to every situation i have had.
I checked out three other locations in El Paso prior to calling Pool Tech. The individual I spoke to on the phone was very knowledgeable and courteous. He told me that his boss Jay was actually set up at the Home and Garden Show in the Convention Center and that there were some really good sales going on. Upon arriving at the convention center I spoke to Tom, who is a regional Master Spas representative. He was extremely knowledgeable, professional, and did not try to push the sale nor did he try to push any particular brand of spa or type. He truly was listened and just explained everything thoroughly. He then introduced me to Jay, who is the owner of Pool Tech. Jay is also very professional and down to earth. After asking them hundreds of questions, since this is my first spa purchase, I told them I wanted to think it over and they told me to take my time, once again these guys seem to let the product speak for itself. After probably only 20 minutes of talking it over with my wife, we decided that this was a combination of the nicest people, the best product, and the best price. We decided on the Healthy Living 8.5. After going back and letting them know we made a decision these guys went above and beyond. We wanted a different color combination than the one they had and they special ordered me one from the factory at the same sale price which was a huge discount. Then once these guys found out I was in the military they even through in a free cover lifter and gave an additional military discount. After doing hours of research online, speaking to three other spa and pool dealers, I believe going with a Master Spa through an awesome local dealer who has been around for a while was the best option for me. Pool Tech Plus is in my opinion the friendliest and most knowledgeable dealer in the area. Cant wait for my spa to arrive and I am confident that this shop will continue to impress me throughout my years of ownership.
I have been a long time customer for all of my pool supplies and chemicals. When I was in the market for a spa, I went to them first and was not disappointed. Mikey was very helpful during the selection process and we ended up with the perfect spa. Great quality spas, and great service!
Nice folks. Just kicking tires.
Knowledgeable staff. They were friendly and helpful. We visited to deal with an existing swimspa issue. They set us up with an appointment for home service visit, which diagnosed the issue. The gentleman who came to the house was polite, knowledgeable and very informative. We learned some things that we were not educated on when we purchased the swim spa, that it would have helped immensely.
Pooltech Plus in Las Cruces is the best place to get all your outside pool needs, most modern dry sauna units, the latest hot tubs, all the safest chemicals on the market to keep your pool water environment in top quality healthy shape. These guys really care about the people they serve, as they go above and beyond with on time service calls on all warranty repairs, upgrades, or any service you need both locally or in the southwest. Thank you for embracing me into a better living and healthier way to enjoy life with these awesome products! GO TEAM POOLTECH!!!
GREAT SERVICE!! I wish I could give them 10 stars. Plus its locally owned. The entire staff is knowledgeable and willing to help in any way they can. It seemed that everything that could go wrong with my pool/equipment has gone wrong within the past few months. They quickly came to my aid, diagnosed my problems properly and gave me the solutions I needed to have an awesome summer by a beautiful pool.
The staff were super nice,very knowledgeable and helpful. Thank you
These guys are a great crew, friendly and knowledgeable. Follow through when promises made and service appointments kept. Awesome line of products!
Amazing customer service. Very knowledgeable staff. Highly recommend. They also have great deals on spas and swim spas. I have been quite impressed with the professionalism they provide. Good to have them locally. They also maintain pools and will test the ph of your water. Full service. Thank you for what you do!
Very helpful prices are fair.
They are amazing! Help me get my pool clarity perfect every time!
GREAT SERVICE! Great place! Donated a spa cover to St James Church Organ! Insulation for organist sitting against a cold wall! Thank you Pool Tech!
No opinion no business dealings with this firm.
Customer service 💯Knowledgeable 👌🏼If they don’t have it they will get it for you!
Good guys. Very knowledgeable. Prices are a little high on some things but they have it in stock now instead of waiting for it to come in. I really appreciate how helpful they are!
Tried to charge me for a service I did not want. Don’t trust them to have the customer’s best interest.
The worst experience ever.the owners and employees have the worst attitude. Better off not paying them for help.
Super nice staff every time Ive been there. I purchased something they did not have stocked at Walmart across the street and it was $1.50 cheaper . Glad to support a local business.
Jose and Victor showed up the day after we requested service. Parts were ordered. Then they returned in a timely manner and fixed our heater. They were quick, focused, knowledgeable, and friendly. Give these guys a raise. A+ service.
The employees at pool Tech are some of the friendliest employees in the world. Every visit is fun interacting with the staff. Love this place
Glen was very knowledgeable and came to our new home to measure for our lap pool. Very nice man and answered all our questions.
Great help answered all my questions got my pool nice and clean
Went in and had questions about pools. The staff treated me well and fully explained what I needed. They also continued to help me when I needed advise and definitely earned my business.
Awesome as always. Nicest pool folks in Las Cruces
Had a great service really helpful
Excellent staff, knowledgable on all aspects if spas
My husband and I are very happy with your service and products
Staff here are knowledgeable and very helpful!
Very very helpful.
As always prompt and professional
Spent hundreds of dollars on chemicals for my pool. Had water analysis on my pool was told to use the chemicals and my alage problem would clear up. They were treating the wrong alage (green) my alage was the yellow mustard and I had to call a pool person out to fix the problem at a cost of another $100.00.
Very happy with my Spa... Thanks.
Great service and reasonable prices
Knowledgeable and helpful.
Great service, came out checked swimspa found problem ordered parts fixed next day.
Extremely helpful and friendly employees.
Very helpful and informative.. Thank you
Stay away! STAY AWAY! THEY WILL BILL U FOR THEIR MISTAKES!
Friendly, helpful staff. Not exactly the cheapest option out there though.
These people want to please and will work with you until the problem is solved
Very helpful staff
Nice helpful people
They have everything you need and friendly employees.
Got parts helpful
Great people
Had what I was looking for
Great Staff!
Very helpful.
Awesome staff!
Closed when they should be open.
Great prices