Awesome place to go for all your hunting needs! Excellent customer service especially during COVID times. The staff and owners were attentive and helped me out a lot. Highly recommend it!!!
This store has a comfortable atmosphere and is nicely organized. Prices are reasonable. Overall a great place to shop for firearms and accessories, especially for a first time buyer
Very knowledgeable and friendly service. Prices are very good and love the fact that they have flexible financing also
This was the first time I ever entered a gun shop. Seems to be a shortage in guns and ammo because of the countrys uncertainty which is the same reason why I decided I want to be a gun owner as well. They had two very nice 9mm guns left therefore I was able to purchase a firearm . I would highly recommend this place to anybody and everybody. Ive been back since to purchase ammo.. I am now a loyal customer, Thank you
Miller Guns and Ammo is hands down the place to go. Very professional and knowledgeable about their trade. Any item you need that they dont carry or is out of stock, these guys can take care of. Very happy with their work and Highly Recommended!
Great service. I have done 2 transfers so far with Miller G&A and they have treated me with all the best courtesy.Very fair pricing on everything and always quick to respond whether via email or phone. Couldnt ask for more from my friendly local ffl.
The staff at Miller Guns and Ammo took great care of me in explaining the safety and the dynamics of handling and purchasing the right firearm. They spent time with me, answered all my questions and concerns. I will definitely be back for my future purchases.
Awesome shop owner. Easy to talk to and extremely down to earth. Definitely my favorite shop Ive been to so far.
Great place! Staff are very knowledgeable, and friendly. They are always willing to work with you and help you with anything you may need.
Nicest people to do business with. Very professional and considerate. Id rate this store higher if I could!
Second to none when it comes to any and all guns and ammo services you may need. Fair pricing and informative and helpful along the way.
This is the best gun store locally and by far the customer service is great!! If they dont have what youre looking for they will find it.
Hands down the most friendly most willing to help shop Ive ever been in ever love this place and will probably only do business with them
Miller G & A has handled a number of compliance jobs and transfers for me and has done an outstanding job. Extremely professional and responsive as well as phenomenal work. This is the place to go in NM!
Just called and a guy answered the phone and couldnt be nicer. Usually gun shops are kind of ignorant when I go in but he was super helpful and pleasant. I will definitely purchase ammo from them!!
Way late on my review of these guys, but theyre awesome....I will be going back for anything I need in regards to my ARs.
Excellent customer service. The younger gentleman showed me what he had in stock. Went over all the differences between my different choices. Gave me some pointers and excellent advice. Did not mind that I did not decide right then and there. Really top quality shopping experience. When I decide which is best for me, I definitely will go back to Miller Guns and Ammo.
Easily the best gun shop in Las Cruces at least for me, nice staff make FFL transfers easy and always have some nice things in stock. I purchased my first firearm with them and the shop is about 20-25 min from me but its always worth the drive.
Very professional and friendly staff.. I just bought my first gun here & I will definitely be returning to purchase more in the future as well as ammo along the way
4 employees and me being the only customer in the store didnt even bother looking at me or helping me out, i was about to walk out when 1 employee finally acknowledged i was inside.
I have been here multiple times and have bought multiple guns from this store. They have a great selection of guns and supplies. Workers are very friendly and knowledgeable about guns. Highly recommend this place!
I have been to Millers a few times and always have a great experience. The staff is very helpful and they have an excellent selection. I wouldnt go anywhere else.
I recently reached out to these guys inquiring about a firearm that has been somewhat hard to find. The gentleman took down my information and told me he would contact me when one came in. Shortly after, I ultimately found one at another small business and ended up purchasing the handgun given the current scarcity and climate. Today I received a phone call, subsequent voicemail and email notifying me that they in fact procured the handgun I was looking for. I apologized and informed them that I had already purchased the handgun from another small business. He was completely understanding and polite as I’m sure they’ll have no problem selling it, regardless he was respectful and kind. These people treat folks right. Definitely recommend these guys and they’ll definitely get my business in the future.
Found some exclusive and hard to come by ammo at Miller G&A. Very happy with the help I received from the staff as I requested an update when the got a new shipment in, and they notified me immediately.
I wouldnt go any other place to purchase a firearm, knowledgeable and honest.
Love this place. Close to my work. Always stocked with ammo and weapons. Great service and pricing. Bought my 2nd gun from them and will go nowhere else. The gun I bought was $20 cheaper new then I could find used.
If I could leave more than 5 stars I would. Customer service is outstanding. Extremely helpful and friendly staff.
Refused to sell ammo because I didn’t purchase my firearm directly from their inventory. Completely child’s play.
They have a vast selection and were willing to get in anything they didnt have. Definitely will be my go to for all my protection needs.
The guys who work here are friendly and helpful. Their prices are a tad expensive on ammo, but they will likely have what you need.
This was my first time being here at the place, and I patiently waited in line and I started looking around and then this rude man came up to me asking me what I wanted and what not. Then I said nothing I was looking around, and there was this white man next to me and the worker wasn’t rude to him at all. Worse place ever honestly not recommend, they are completely high profiling you and by your looks and your color of your skin!
Great place and great people here! 👍. The team is always very knowledge.
Super nice store and professional service. Stopped by because it was close to home, really didnt expect much. To our surprise that had multiple guns that we were interested in and of course we couldnt leave without one. The process was streamlined and efficient and we will be regulars to this business.
Been there multiple times and always a great experience. My go to gun shop!
Millers is a great local gun shop. The staff went the extra mile to make sure that I had a good customer experience with my most recent purchase. Specifically, Jay and Johnathan were very helpful. If youre in the market for a new gun or just a box of ammo, then this a great place to check in and buy local.
The gentleman at the counter told me he cannot even sell me earplugs if I was a California resident. Now I understand not letting me buy a firearm or even sending a fire arm to California. He said that was not a state law its just the owner of the store. He said he is the one that signs my check. I was ready to buy a tac light and a holster so spend a few 100 bucks but he did not want my money if I lived in California. Where I come from thats called discrimination. Sounds like a lawsuit ready to happen.
Love going into Miller Guns & Ammo. The staff is really professional and helpful. I especially love the rock music, like Metallica, Five Finger Death Punch, or Disturbed, playing in the store. It just makes you feel like buying a bunch of stuff. Keep up the good work. 👍
Guys are always friendly and have great customer service
This is a great place for all of your firearm needs!! The 2 people that were working yesterday ( the Js) were great! They helped me and my brother find the right firearm and ammo we needed and wanted! Defiantly would recommend this store to anyone looking for a firearm! Go in there tell them what your looking for and they will help with a smile!!! Thanks guys!!!!
WAY OVER PRICED!!’ Look everywhere else before combing here!!!!! He is taking advantage of people who don’t know better!
Racial profile happens as soon as you walk in the door. Everyone is very rude i wouldnt go back.
I just bought my wife a Glock 43X 9mm for her birthday and Miller Guns and Ammo made it such an awesome experience. Very helpful and knowledgeable staff and the computer based application and background check were a breeze! Miller Guns and Ammo now have two loyal customers!
Horrible service very prejudice. The lack of professionalism was just amazing. My fiance was denied the purchase of a firearm for no reason other than our skin color he didnt want to help us from the beginning. How obvious this ordeal was was sad to say the least. Ive been in business for 8 years and these people should be ashamed.
Got my first gun here. The J’s were both super helpful and knowledgeable. They got the perfect gun for me and my home defense. 10/10 would recommend
This is the best gun store in Las Cruces. Period. Friendly, knowledgeable staff & if they don’t have something in stock, they’ll do all they can to obtain it for you. Their website is handy for ordering firearms also. Look no further...
Poor service only pay attention to u if ur a cop or white
While passing through my old college town I needed a hard-to-find holster. When I called Miller, the gentleman on the phone actually did a real inventory check to see if he had what I was looking for, set it aside, and was ready for me when I showed up. Excellent service, great local shop.
This was my 2nd time at this store and I didn’t get helped until I asked both times. I noticed other people getting helped as soon as they came In the door (4 customers). Finally when someone came to help he didn’t know about red dots because he doesn’t use them. I’m a new to guns and I think I knew more than he did...
Horrible customer service not willing to help. Will not give you any details on a product unless its one they like. Always have something to say on how the one they own is better.
I went to view or purchase my first firearm. Lets say i didnt feel welcome and then i was denied. The employee told me cause i was under the influence of medicine that he could not sell me a gun. I understand that and totally understandable but then told me cause he knows Im under the influence and will never sell a gun to me because he will assume im under the influence. How does that make sense?
Great shop, helpful staff and the owner is very informative and nice. Simple minded people as Im seeing on the reviews obviously dont know or understand people that are to the point. Enough of them. Owner helped me with every gun I was looking at, giving complete details on each one. I ended up buying one with a scope he recommended that works awesome and and have since bought another. I am in the process of buying another tthere, keeping it local and will continue to keep going back to Millers. Thanks guys for the help!
The guy (wasn’t owner) was rude. Seemed like he was out of patience. First time in the store, was looking to sell a fire arm. The guy gave me an absurd offer for a handgun which I was trying to sell. The low offer isn’t the reason for the low rating but service in general was poor. I’m all about the small business ESPECIALLY those looking to enforce our 2nd amendment, but unfortunately I’ll have to do my purchases elsewhere.
Jay was amazing. Really knew his stuff. Overall experience was great. Will be going back.
I went into millers for the first time... and probably the last time...the guy really didnt want to help i guess i wasent looking for a 2000 gun...good bye miller there has to be someonebetter....
Happy to make another purchase from Miller G&A. Always a great experience.
Dont waste your time with this shop, the owner will talk down to you like you in a condescending way. I think he is a democrat. You would have better service at DAM Ammo.
Excellent experience! Johnathan has experience and knowledge to help educate or recommend to meet your needs. Thank you
Awesome selection and the staff seems to be knowledgeable on certain topics. Got great help from the girl there when I was looking for a gun for my mom as her first concealed carry. Was never asked for any form of ID upon handling the guns. When the owner came out from the back he immediately came up and questioned my age, to which I responded honestly that I was 20. To which he replied “you can’t be handling these guns MAN, get out of my store.” I told him maybe he should have better protocol and make sure legalities like the age to handle a handgun are enforced? Obviously he didn’t like being told what he had done wrong so the only snarky comeback he had was “come back with your mommy.” I would rather drive to Alaska and buy a gun triple the price of the one in Millers than ever walk in there again. Absolutely terrible customer service from the owner. Surprised this business is still up and running considering the abundant amount of complaints DIRECTLY towards the owner. Buy from sportsman’s they are all kind people and will help you find anything and everything you need with no judgement. Too bad I can’t give this a negative 5 stars.
The new staff they have working for them are just awesome. I love the fact that they aren’t know-it-all’s by that I mean they don’t make you feel stupid if there is something you don’t know, that’s the main reason I keep going there.
The old man that is at the store is rude. I think hes the owner, but Im not sure. I recommend buying your guns online and having them sent to one of the pawn stores in town that can act like a broker and do your background check instead of going here. The younger staff is nice, but the old man is an abrasive jerk and is rude when you ask any questions at all.
Wouldn’t shop here... never know who else besides the NMSP they will call on you to save their own skin and get in good with the governor.
My first experience with Miller G&A was a couple of years ago, it was a great experience. Fast, freindly, professional. Today was a different experience. When I asked some questions about a firearm, The employee was rude, short, and mumbled words under his breath as I walked away. I will not be returning nor will I ever reccomend them to friends and family again.
If you read the bad reviews they mostly come down to poor customer service and outright rude, disrespectful & condescending behavior directed towards customers. Sadly, I have to agree. Service was horrible. You try & support a local store instead of buying online & they end up being less flexible than online & you have to endure their condescension for your troubles. Went to Millers, got treated poorly, went home and got on gunbrokers. Miller G&A just lost a my business for life.
Shop here if you like to support a company that likes to rat out other local gun stores to be shut down
Very cool guys with an amazing selection, had a miscommunication but they got it fixed right up for me.
Great selection and great service. Staff knows their stuff! This is the only place I go!
Bought my first gun here and since then I’ve never gone anywhere else ! Great atmosphere knowledgeable and friendly staff. True supporters of the 2nd Amendment......
Very rude not helpful even tho I bought two guns. Think It was my color or they just lazy.
I’ve never encountered a dealer that does more to accommodate a customer (within reason) than Miller’s. Top drawer people. Good prices. Great experience.
Great store. Really friendly and helpful. The prices on the gun I was looking for were the best I have seen. They beat the prices of all of the big box stores. I will definitely go back.
Everything I needed in one place great for out of town people needing information on out of state gun laws
I just bought my first gun online from Miller Guns & Ammo. The transaction was real quick and I received a call from them letting me know that my gun was ready to pick up; this is important for me specially because I dont check my E-mail regularly so Id rather get a phone call instead. When I arrived at the store the gentleman attending was very polite and professional and helped me out with everything that I needed. I will definitely buy from this store again since it has great service and prices.
I recently placed several items for auction with Millers Guns and Ammo. The service was the utmost professional experience I could have imagined. They walked me through everything and were always available to answer any questions/concerns I had about the auction process, etc. I would highly recommend Jon Miller and his staff for any of your auction and purchasing needs. If I could select 6 Stars on this review of them I would! :)
COME HERE IF YOU LOVE THE 2ND AMENDMENT! If you’re going to try to be slick about making a straw purchase, and then post a 1-star review because you got all butt-hurt after being called out- go somewhere else.This store has a great selection, awesome prices, knowledgeable staff, and a much better environment than those big-box stores.
If I could give zero stars I would. They are exceedingly rude and dismissive of their customers. This is the worst customer service I have EVER had. They judge your pocketbook when you walk in and treat you accordingly. As we are in our mid twenties we are not deemed worthy of good service. Regardless of the fact that we spend hundreds monthly on our guns and ammo purchases, and have purchased multiple items from this store. Never again. Do NOT waste your money or time at Millers. They will not provide competitive pricing, knowledgeable answers, or simple customer service. They have a decent selection but it is not worth putting up with the degrading behavior from the presumed manager. We have regretfully made several purchases here. We were expecting to make another large purchase, and asked if they were willing to come down at all in the price (a negotiation other stores in town willingly participate in) and instead of saying no which would have been perfectly acceptable he laughed at us and told his employee to tell us Ill only go up on the price, not down. This comment was both loudly made and we were rudely laughed at. We tried to give them the benefit of the doubt and returned only to be treated the same way. My husband is a reserved man. There is a difference between being quiet and reserved and being rude and disrespectful. The manager here is horrid and unconcerned with pleasing his customers, or even simply showing courtesy. Both my husband and I have jobs with the public and we will purposely steer every customer we possibly can away from this place. Arrogant, dismissive, tactless management ruins the $10 dollars you MIGHT save( and probably wont). Other places in town recognize the value in showing their customers respect, especially repeat customers. A sentiment Millers clearly doesnt have. Save yourself the trip. Go to strykers or make your purchases online.
Don’t expect anything short of terrible customer service! They’re rude and they don’t honor their own policies.
One of the employees tried to help us out. The service was great, until the owner told us to leave the store, because he was apparently not ok with the way we dressed. No reason to waste any money there.
By just pure word of mouth I heard terrible things about this store anywhere I went. I kept hearing that this place was bad. I could care less I tend to give things a try myself before making judgement. Store appearance (7/10) the store looks great the selections and presentation seem great. Note (just because they have catalogs online does not mean every gun listed online will be in the store. They are a FFL so they can order whatever they need to. Customer Service however (0/10) Would not recommend if you are looking for Advice, to just look around, or haggle. The customer service was kind of trash the first time I came here waited for about 30 mins before I was even asked for help while the man and woman talked and sat there. (I ended up leaving shortly after). Some days its busy so its understandable but I went in to possibly buy a rifle immediately was disregarded (for god knows what reason). I am planning on making a purchase soon and they have exactly what i want in stock as the other stores do no I will update depending on the next visit.
Wide Variety of Black Guns!Ive been wanting a special 300 Blackout. Got a wild hair and called Mr. Miller, he turned me on to the latest and greatest with a fair price.He had it outfitted with optics and trigger and ready for pickup by 11 am the next day.I aint used to good service like that!Will do business there again.
Terrible customer service, rude owner. Has no people skills. I would pay doubles for good service and respect.
The girl that works here will buy guns for you if you can’t, she did it for me at the alamo gun show a few years ago and she’s done it for a buddy of mine here in cruces
I have purchased most of my guns online prior to finding Miller Guns & Ammo. I went into their store and wanted to look at the next gun I planned on purchasing online like usual, however realized their pricing was pretty darn reasonable especially after figuring in the transfer fee of $30. That day I went in, they had two people engaged with other customers but made sure I was attended to. They had all the answers! That is something you cant get from buying online.
False statements, Lack of concern.I went into the shop asking how much they would charge for an FFL transfer, as in I buy the gun online and they receive it. Normally this costs $10-$30. Mr Miller stated, if it is something we carry, then we dont do it, if not then we charge *only the cost of purchase plus transfer* Cool, figured he let the $10 slide for a future loyal customer. To make sure we were on the same page I asked about fees again, and he reiterated literally only the online price plus shipping. There is no way to misconstrue this.Later I noticed that they accidentally charged me $160 tax. On the phone he got real short after I reminded him of what he said then said, well you cant do anything about it anyway, you already paid for it. Real cool.Then they never called to let me know my rifle arrived. I had to call them much later and the kid could care less.So in short, total lies costing me $160 and arrogant disregard. I could have gone to a pawn shop and paid $20. Avoid this shop.
Left a review a few weeks ago but I don’t see it under my original login so I’ll do one with this login name. I purchased a Sig 365 and a Ruger 10-22. This crew had a FULL shop and still were able to get me processed in a timely manner. If you want good customer service pay them a visit for all your pistol and rifle needs.
Ammo selection was great for bulk. As far as in singles it was fair. However, the prices on guns here is unbeatable. Definitely a good look for anyone in the market for a gun.
Great customer service, willing to work with you to match their own online sale prices. Very knowledgeable with good recommendations. Will be back
Miller Guns and Ammo where have you been all my life! I could spend days in this store with the selection they have but the wife would probably hunt me down if I did. Normally, if you want top notch service, dont spend your time hunting for the cheapest store...NOT the case though with Miller Guns. They have excellent prices and made me feel like I was family. Cant wait to save up for my next purchase!
Staff has been more than knowledgeable in my purchases. Even after taking so long to decide they were extremely helpful.
Both gentlemen were extremely knowledgeable and helpful. Brian helped me fix a big problem with my Ruger, and was happy to do it. Ill definitely be doing business with them again in the future.
If you want to get some nice stuff, but be treated like a dog come here.
Miller guns and ammo is the best store in town for prices on anything you want to buy
Miller has quality inventory. He appears to be helpful when making a sale but unfortunately Ive come to found out that he really isnt grateful for his customers. My wife & I have spent plenty of money on big purchases from Miller but yet Mr. Miller is rude to us and comes across like he doesnt appreciate loyal customers like we were. I rather give my business and hard earned money to a company that appreciates their customers.
Poor customer service and hella rude!! Do not shop here.
I would give 5 except I am not a gun expert so I can only rate my customer experience.Compared with other gun stores, they did not try to bust my budget or show me equipment that was cheap. They showed me a few good weapons, were knowledgeable and able to answer all my questions, and laughed at my stupid joke about Plaxico.
I have been to Millers store on a few occasions and have talked with them at local gun shows. They have a good selection and some decent prices. All of the staff is polite and helpful aside from an older employee who is very rude and unprofessional. I do not know his name, but from the way he acts Im assuming he is the manager. Every time I have spoken with him whether it was a purchase or a simple question Ive always been met with a condescending and unprofessional attitude. This is very deterring to customers, especially those who drive in from an hour away. Now when I come to Las Cruces I visit the other gun shops, even if I have to pay a little more, because at least I know I will be treated respectfully. I know I am not alone on this issue and if Millers reads this I hope they can resolve this issue because theyre losing business from several customers. I want to see their business succeed because more business options are always great for customers, but it is difficult for customers to want to spend their money there if they arent being treated respectfully.
Straight forward knowledgable and good prices. My new favorite gun store. Havent had one for awhile that I liked. Glad its here.
Terrible....over priced and rude. Do not recommend at all.
I like this store, dealt with Brian and the nice woman who works there. Both were great. A bit pricey but local and has ammo. Keep the $$ in Las Cruces.
Stopped in looking for a front sight I purchased a year ago....didnt have it in stock....they did provide a few spare AR parts....for free....what an offer....so great to help me out on their own...didnt even require a purchase....thanks to the sales lady behind the counter......great shop..lots of higher end products from tactical to hunter. Las Cruces 1 stop shop
It looks like they have a nice selection of guns sadly wasnt able to buy one first time gun buyer I walked in and got walked right out due to the fact my eyes were red I have been having problems with my eyes for awhile now I asked one of the gentlemen who was sitting around talking about guns and hand size he went on to accuse me of being on something very rude I was shocked as I told him I wasnt on or under the influence of anything