user
Sher-Wood
909 W Amador Ave, Las Cruces, NM 88005, United States
Appearance
Sher-Wood

Comments
Ma
Review №1

Update: July 2021We had an awesome experience with our consultant Diana Allen in designing our bar area. From start to finish, she was super helpful and the installations for the cabinets, glass doors and granite countertop was smooth and easy. We were so happy they could match our same cabinets and gave us a beautiful option on granite to make the area look unique and beautiful. We highly recommend Sher-wood. People you can trust and their workers/installers were all very professional

Ru
Review №2

We had an excellent experience with Sherwood when remodeling our kitchen in 2020. Brenda Thatcher helped design a new cabinet layout, which is beautiful and meets our needs. She was always professional and responsive, giving us guidance when we needed it and alternatives when we didnt know what we wanted. Were working with her now to remodel our bathrooms.

Ca
Review №3

After a month waiting for a response plus five visits to the store trying to find out the status of my from the sales person. And obtaining no response I desided to cancel my order. I must add the last person how tended to me was polite and attentive.

Le
Review №4

Sher-Wood was a pleasure to work with from our first visit to the final install day. The environment in the showroom is relaxed and we never felt pressured. We absolutely love our new kitchen, and the cabinets from Sher-Wood are certainly one of the highlights.There were plenty of options, and at various price points, we were able to pick just what we wanted without going over budget.We highly recommend Sher-Wood for your next cabinet update!

Ja
Review №5

Had an amazing experience here customer service was excellent and the manager Melissa was so helpful. Loved all the options you had available.

Fr
Review №6

What a great service we had! Thank you so much Travis. You stand by your products and you have an EXCEPTIONAL after purchase” customer services. You still take care of us many years after purchasing our beautiful cabinets. You are greatly appreciated! I will recommend your company to anyone who needs custom built cabinets. You are professional and know your products. THE BEST!

Mi
Review №7

Great experience, awesome customer service, very helpful and management took time to answer all my questions, will highly recommend to anyone.

An
Review №8

Sherwood top notch cabinets delivery team is awesome 😎

Zh
Review №9

Edit: Sherwood ... you say immediately?This sounds like you are ordering/bullying a customer who does not give you a 5-star rating (is it because we are Asian?). Do you log every customer who enters your store (not purchasing)??? We will not be silenced/intimidated. The rating stands...and we recommend you immediately cease stalking us.

Eu
Review №10

Upon embarking on a bathroom remodeling project, I visited at least 4 granite/quartz counter businesses. Without a doubt, Sher-Wood beat them all out......from price, quality and selection. I have never been happier. The Cambria line of quartz is stunning. The cabinet selections are amazing; the laminates are not only beautiful but super easy to keep clean, and the workmanship is superior. Employees are professional, knowledgeable and easy to work with. Overall, no one better!

Al
Review №11

We purchased new cabinets for a closet remodel that matched our existing ones through out the house. Sher-Wood was also able to provide quartz counter tops. They beat all bids we had and they look amazing. Gabriel and his crew worked their magic and went over and beyond to see that it was done to perfection. Thank you Anna, Gabriel and installation crew.

Ma
Review №12

We had an absolutely stellar experience with Sher-Wood. At every stage of our granite countertop purchase and install, the entire staff was helpful and extremeley courteous. Of particular note, the granite that we orignially ordered was determined by Gabe (manager) to not be the quality that his company expected. He immediately informed us that he was not comfortable selling us the granite and immediately upgraded us to a higher grade of granite at NO EXTRA CHARGE. WHOA! Sher-Wood was very fair with its pricing and provided outstanding service. BIG THUMBS UP in our book! Thank you, Sher-Wood!

Di
Review №13

Took two weeks to even get a call back. Was not impressed

Ap
Review №14

We shopped around for the best price on carpet and tile and Sher-Wood has the best price and quality products. The carpet was installed by knowledgeable professionals and we are so happy with the results! A big “Thank you” to Anna for her attentiveness, professionalism and advice!

Da
Review №15

If you need counter tops, cabinets then do yourself a favor and go see these folks. They are the consummate professionals with absolutely the best selection of quartz in the Southwest. If you want it they have it or will get it. The installation crew were very polite and knew their job and knew their products. Always careful and thoughtful we have never been more pleased. They arrived on time cleaned up at the end. Try them you’ll understand. D&D

Ka
Review №16

Gabriel was great to work with! He was very patient with my husband and I while we decided what we wanted for a new countertop in our kitchen. After multiple trips, and narrowing down to a few different slabs, he helped us figure out what would work best for us. It was ready to go in a week and installed perfectly! Will definitely be back for future projects!

Aq
Review №17

Very warm and inviting staff. Work with you on what your concerns are. They really care about the look your after in your home. 🥰

Ca
Review №18

A wonderful company to work with! Yazmin, Gabe, and Ana were so very helpful! They took the time to show us great options for our home and were willing to go the extra mile to make everything run smoothly! Thanks so much for all you did! We live our home! Also a shout out for the best granite cutter ever, Paco!

cl
Review №19

Karina, thank you so much for your time and patience showing us all the kitchens, granites, closets, including different styles, colors and options to make the best decision possible for my kitchen remodeling.

Re
Review №20

Anna helped me with my kitchen remodel last year. She was very patient and helpful, answering every question and immediately responding to every text, email and phone call. Her customer service on my project was incredible! I have never worked with such a responsive salesperson. Sher-wood installed the cabinets and quartz countertops and did an excellent job. Everyone who was on site and in the store was professional and friendly. What a great experience! Highly recommend!!

Ti
Review №21

I usually dont leave reviews but I was so impressed by Clancy that I felt I should. Clancy was on time, knowledgeable, and personable. I felt comfortable having him in my home and that it was a job well done. Would highly recommend!

Am
Review №22

Excellent service! Their knowledge and expertise when it has come to remodeling our new home has been wonderful so far. I recommend them if you’re unsure of what to do because they have a great eye for what works for your place! I will go back!

Ka
Review №23

Scott Gengler was wonderful! He was on time, very polite, and did an amazing job. He went on an above to make sure that I liked the way my cabinets looked. I cant say enough good things about him and his work.

Fr
Review №24

Sherwood Cabinetry did an awesome job with my new kitchen - new cabinets and granite counter tops. Scott was fast, friendly, and professional with the install of all the cabinets. The staff at Sherwood were easy to work with. I would recommend Sherwood to anyone looking for new cabinets or counter tops.

Fr
Review №25

I have been happy with the service I have received from my first visit to the store to today. Whenever I have had an issue, they have been happy to help me out. Scott Gengler has been especially helpful, friendly and punctual. If I had to do it over again, I would.

El
Review №26

Love love their work! They did my kitchen and it’s the masterpiece of my house. Shawn is excellent to work with; very patient and reliable. Service is outstanding, especially by Scott. He’s one of the most helpful and positive carpenters I’ve worked with.

st
Review №27

El Paso customer here. Gabriel and his team did an excellent job replacing my kitchen countertops. The outcome exceeded expectations. I saved thousands over competing El Paso quotes. Highly recommend.A+++++

Je
Review №28

This is a great place. We purchased a granite countertop. They were very helpful in picking them out. The 2 men who installed them were awesome. Very polite and professional. Definitely recommend them.

st
Review №29

I guess I will be a Debbie downer here, but 3 stars is being kind. The granite installation was not as good as advertised. They seem to want to get the job done, as I already gave them an extra 2 days for them to complete, The design and granite itself was fine, just some of things they should have done werent as good as it should be. Example: bar counter was not level. You would think they would put a level on it to make sure its level, they didnt. They tried to butt up the corners instead of mitre at 45 degree angle.Another example of getting job done fast. Thank god I was insistent. What I would say is make sure you dont pay all up front like we did to avoid service charge on credit card. Also, make sure you know what you want done. They dont offer to many suggestions.

da
Review №30

Anna and the whole team at Sher-Wood was very helpful in replacing all the cabinets in a home during an extensive renovation. It was particularly challenging in that the house is in Las Cruces while the owners are currently in a Chicago suburb. At the end of the job there were a few details that needed to be addressed and were in a timely manner with no fuss.

MA
Review №31

Now a days, customer service is not as great as it used to be. I thank Toni for providing amazing service! It’s nice to speak with someone who has a positive attitude!!!

Ch
Review №32

These guys are awesome!!! Love the customer service. If you need help with countertops ask for Gabriel, he knows his stuff and he made what I felt was going to be a headache be the easiest decision ever! Thank you so much!!!

Br
Review №33

Just had my cabinets installed and they look fantastic! Thank you Scott! My room looks amazing! Thanks again Scott!

Am
Review №34

We bought SOLLiD brand cabinets and granite countertops from Sherwood. The whole experience was excellent! The cabinets are amazing quality and the installers that came out were even better. Very professional and detail oriented. Granite templates and install also went well. Everyone from the receptionist, sales staff and installers were a joy to work with. I love my new kitchen!

Ta
Review №35

I love their new showroom! This place used to be occupied by another business that is not affiliated with Sher-Wood. I stopped doing business with the previous company that operated out of this building due to mistakes, taking too long, incorrectly charging our account etc. But now that Sher-Wood has set up their showroom here, I am glad to go and pick tile, cabinets and countertops. Its a good one place stop. The sales person, Anna, that I work with always goes above and beyond to help me. All the staff are good at what they do. I have always been pleased with the service and prices I get with them. Even before they moved in to this building. If you are a builder, remodeler or owner-builder/remodeling, I would definitely recommend.

Gr
Review №36

Most fantastic customer service experience ever! The entire staff goes out of their way to help us with our new home! We couldnt be happier with choosing Sher-Wood!

Gl
Review №37

Scott Gengler came to our house and did a warranty fix. Was pleasant, efficient, completed the job quickly and professionally. Very pleased.

Mi
Review №38

Sherwood is a great one stop shop. Gabe helped us with our countertops, Yazmin with our tile and flooring, and Anna with our cabinets. A true test of customer service is how you are treated when things don’t go as planned. The issues we encountered were handled professionally by Sherwood and didn’t add too much to an already stressful project. Anna stepped up to resolve the issues we had and is still doing so. Thank You!

Ll
Review №39

I dealt with many companies on my last home remodel and this was by far the best customer service in town. I cannot say how grateful I am to Toni and the entire crew for making me feel so comfortable and at ease with all my decisions.

Pa
Review №40

Outstanding customer service by Scott Gengler, will definitely use this company for future home projects.

Sa
Review №41

Great customer service. Very friendly and happy environment! Toni is awesome!

Ka
Review №42

Best customer service ever! Jazmin from sales is always very helpful and and always shows great customer service.

Da
Review №43

Thank you KARINA for your time and help! You are a great example of top notch customer service.Marci and Eric Rosales

Fr
Review №44

Sherwood is such a great company to do business with. Their sales people are great to work with and the service is phenomenal.

Li
Review №45

Karina was very helpful and friendly she gave us a tour of their fabulous showroom, recommend to all my friends

Bl
Review №46

Great customer service and everyone was very eager to help. Would definitely recommend!

Gl
Review №47

So many choices, and every one was so friendly and accommodating.

Ca
Review №48

Travis is very nice. He came right out to perform the estimate.It took quite a while to get the cabinets, in part because they were ordered the first part of December and the holidays interfered.One cabinet arrived completely damaged. That required a new cabinet to be ordered. That took quite awhile. There was some miscommunication about one area where we needed door faces and not a cabinet. A couple of drawer faces had to be replaced because of damage. One cabinet door has a nick in it.The quartz countertops are very pretty. They were done by Ace. I was a little disturbed by the lack of coordination between Sherwood and Ace. Travis gave me their phone number and said for me to contact them directly instead of him contacting them in our behalf.Since I was paying everything to Sherwood and he contracted with them, I did feel that Travis should have called. In the end, the job came out looking great. Sherwood and Ace have very responsible installers.

Bo
Review №49

Sherwood is the place to go to get your cabinets done right!They have tons of options to fit all kinds of budgets. Their installers are quick, respectful, and clean, and their customer service is second to none.

Ke
Review №50

I have been dealing with Sher-Wood Cabinets’s for many years and have never been disappointed. The staff is great.

Ri
Review №51

Had a few issues with our new cabinets and Calvin from Sherwood went above and beyond. Thank you Calvin!

Ry
Review №52

Great service and value. These are good dudes to deal with and will work hard to keep you happy........even when your wife changes her mind 86 times on which style and color of cabinets she wants!

B
Review №53

Excellent service and attention to detail. The whole team is responsive and professional. Thanks.

Ke
Review №54

Beautiful materials of all kinds and the best service ever

sa
Review №55

Staff is always friendly and very helpful!

Ma
Review №56

Sherwood rocks, Toni was a great help!!!

St
Review №57

This place offers quality cabinets.

Di
Review №58

Good service

Ja
Review №59

Thanks karina for helping us! ☺

Information
59 Photos
59 Comments
4.9 Rating
  • Address:909 W Amador Ave, Las Cruces, NM 88005, United States
  • Site:http://cabinetsbysherwood.com/
  • Phone:+1 575-647-1509
Categories
  • Cabinet store
  • Bathroom remodeler
  • Countertop store
  • Flooring store
  • Granite supplier
  • Interior designer
  • Kitchen remodeler
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations