Parts department.Great fast friendly service...Good job 👌👍 guys n gals;!!!!

The service at this location is excellent. I was able to easily set up a service appointment online. I was contacted immediately via text and connected to a service representative that I could contact directly. I dropped the vehicle off and was in and out in 5 minutes. I was notified that my service was completed and offered the option to pay for my service online. From start to end the process for to get a service for my car was easy and fast.

Needed to know what type transmission oil my M6 Mazda took when I called the service department I was transfered 6 times before anyone could answer my question,,all the associates seem as if your bothering them, they need a class on Customer Service very disappointed in their employees

Erie Soto gave excellent service and Shuttle service was great .Thanks

I am extremely pleased with Borman service and parts department. Steve Gale in the parts department found custom parts for my 2020 Honda CRV that NO ONE else could find. The service department is also very skilled and professional. Thank you!

Awesome service. They did what I wanted, in a somewhat timely manner (better thorough than not). Their waiting area is nice, typical Honda amenities and starkness. Cant say enough about them, and my service advisor Chris.

The service is always excellent friendly. Socially distant. I liked getting a text to pay on line and set a time for pick up. I hope that feature is here to stay.

They came out to my house, picked up my car and took it to their service department this morning. They took care of a vehicle recall and performed an oil change and then brought it back to me. Easy, no one tried to push more work needed and when they handed me my keys she was wearing gloves and the keys were in a plastic bag. Awesome job & customer service!

Had an engine warning light come on flashing while traveling from alamogordo to Las cruses. Loss of power etc. Called on way in, wasnt sure if open 3 July 2020 observed holiday. They were, and was able to get us in. While waiting was a pain... they were able to confirm the issue, test and resolve it same day. We were back on road in about 5 hours. Luckily for us they do great service, and found it under warranty repair.

Had an excellent time at Borman. Jeffrey is an excellent salesperson. Need more like him. Definitely will be back for my daughter to get a car

2nd time getting service done there. If you need anything done, get there early. Also, they have online appointment booking, a plus, when they choose to honor it. I gave mixed feelings about the place. Have heard horror stories about ppl getting held for ransom. Not literally but have heard they will not give customers keys back when trying to sell a vehicle that includes a trade in. Just hear say minds you, but more than once person has told me that. Anyway, I had a good experience getting maintenance done to my vehicle. Hope you have the same.

My husband and I just purchased a car through Borman and it was a great experience. Jacob helped us and the process went really smoothly. We bought a car several years ago and it was a pretty bad experience, so we were hesitant to go through the process again. We honestly just planned on test driving cars today, but they had a car we really liked and they worked with us on the price so we decided to buy it. Would definitely come back and work with Jacob again!

I had an amazing experience With my Vehicle purchase, Nathan Miller was my sales men he was very Knowledgeable, Certious, Excellent customer service ! Christina Monet was my Finance Manager she wasprofessional, and very Polite, she is as sweet as can be ! I recommend Borman AutoPlex for your next Vehicle Purchase .Go see Nathan Miller, and christina Monet !🤗

Was fast n easy very friendly staff

The service team here are terrible. I wouldnt take my kids radio flyer here. I have had them forget to reinstall hardware, misdiagnose issues and blame others for their shortcomings. Paul the service manager is a scam artist, he will deny any and everything he can to not cover a warranty. Your Honda has NO warranty as far as he is concerned. He will even lie to corporate Honda about his findings, and attempt to scam them for extra reimbursement on covered work. STAY AWAY, Hondas are not the quality they once were, and it will need much service that YOU will be shelling out for.

Adrian and Teresa made my dreams possible of getting the car of my dreams. They made the process easy and affordable for me. The best car dealership in town.

My service was above and beyond today. I went in to get my tint repaired. I was a bit late, but they were super nice about it. They kept me informed on how long it would take, since I had an appointment afterwards. Extremely nice and professional staff. Lisa from customer service, thankyou much for helping me out. Russ, excellent job on the tint repair. One more thing, I had my original tint done there, but I lost the warranty card. They still honored it, even though they had no obligation to. These guys made my day.

Very friendly service staff. Seem to provide excellent service. Just have been unable to purchase a car there since 2003.

Employees are helpful but their parts delivery is not always reliable.

My family and I recently purchased a Hyundai Elantra, and we got great services and the help that we needed. We would definitely recommend for anyone looking for assistance in purchasing a vehicle Borman is a great way to start. :)

Always a great experience working with Ruben Arvizu

I go out of my way to drive 50 miles over to Borman, passing two El Paso Honda service centers on the way. Why? Because Borman never gives me attitude, are always honest, and they fix it right the first time.

Love our 2012 Hyundai Sonata Hybrid. Have always serviced at Borman. Too expensive on replacing shocks. Found a MUCH BETTER price in Anthony NM.

I am not impressed with their personnel. I took my car in and they said they would call me back. Never heard from Joel. I finally called him 3 days later and he said oh I have no excuse Another words he could not be bothered. This is my second negative experience with their service.

Lisa, you always smile and make our visit smooth. Thanks!

They fixed my car after significant rodent damage. Its perfect!

We brought our Elantra to have the air conditioner fixed. We were charged almost $700.00 (with coupons!). It was not fixed and they wanted to charge us an extra $240.00 “to complete the work”!!!!!!! We’ve been clients since 2007 and the customer service has declined tremendously!!! We felt cheated!

Expect to wait way longer than the timeline they give you even if you have an appointment.

Always good service!

Good service

Good customer service

Not much.

Good