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AutoZone Auto Parts
2940 N Main St, Las Cruces, NM 88001, United States
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AutoZone Auto Parts
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ph
Review №1

Best experience Ive ever had at an AutoZone. The service and professionalism provided from George was outstanding! When checking the battery he noticed that the cables were not fastened securely and found that the cables needed new mounting brackets. After replacing the battery and the brackets, I was on the road quickly.

Su
Review №2

My husbands go to auto parts store. The employees are good about answering questions. A very nice young man actually came out and installed wiper blades on my husbands truck

Ch
Review №3

Robert was great and helped my find a solution and great products. Very friendly and fast service!

Al
Review №4

It was really refreshing to see only women on shift. Super friendly, super knowledgeable.I had brought in a starter to be tested and April helped me with it then made some suggestions that were really useful!

Qu
Review №5

Brought my neighbor to get the motor oil and filter for an oil change. The guy who helped us out was knowledgeable and got us the best oil for my neighbors vehicle. Neighbor was very pleased with his customer service.

Ti
Review №6

Worst experience I’ve ever had the closed to mins before closing and wouldn’t allow me to purchase the remaining fuse needed, rushed me out of the store had me and my children, sitting outside while I’m 8 months Pregnant. Couldn’t even use my signal to make it home safely. Worst service I’ve ever experience in my whole entire life. They were trying to rush me out and locked the door to mins before close time. Had me in absolute tears driving home with my children

Jo
Review №7

Staff both knowledgeable and personable. Purchased new windshield wipers for my car and they put them on for me.

Am
Review №8

Had what I needed. Guy who helped me was fast and very nice!

Br
Review №9

Good service but it seemed to me the prices were to high. Shopping for an EGR valve.

Co
Review №10

Super helpful and nice staff.

Th
Review №11

Always a pleasure to be there all day

Da
Review №12

My check engine light was on turns out I needed a new battery. Bought it and they installed for me free of charge.

Ju
Review №13

We needed a part for our truck that broke down and Ryan was very helpful in locating the part for us. He really went above and beyond to get us the part so we could get back on the road.

Ma
Review №14

Was able to order a car battery online & pick up curbside. Then came back to drop off used battery.. Still had to show ID to pick curbside. I was able to remain in the car & associate kept their distance for pick up & drop off.

F
Review №15

Was referred to this store by another. 1. The girl working tonight obviously was not thrilled about helping me and quickly passed me along after a few ugh looks. Bad service. I had to take out my own batteries and put them in. I also was not provided my refund due to system errors and instead of getting my money back I had to accept a autozone gift card. Terrible all around experience.

da
Review №16

I avoid this store. They think customers are idiots. This store is not recommended I prefer s main autozone.

Do
Review №17

>WARNING!

Ja
Review №18

The manager, Daniel, was very helpful and very professional.

Le
Review №19

The best Autozone in town, these guys do a great job

Ge
Review №20

Great service! James G. changed my battery for me in no time. If I ever have any issues with our vehicles I will be returning to autozone. Thanks again

Ma
Review №21

Awful....one of the employees was helping us and when he couldnt figure out a replacement part, so he walked to another register and started helping other ppl5 or 6ppl he didnt even apologizes or nothing....the other employees helped us 30m later and found the part easily

Fe
Review №22

My brother bought a Belt timing kit for his 2011 Subaru Outback and got me to install it. It’s pretty complicated and have to remove a lot of components; the kit comes with the water pump. Got the install completed and installed all of the components that came in the kit. The fel-pro gasket (Paper gasket) that came for the water pump failed after 3 days, the original Subaru water pump gasket is made out of metal. So me and my brother both ordered the metal gasket from AutoZone from 2 different Locations in Las Cruces just in case one did not arrive. Both places managed to screw up the order after giving them the part number, one location lost the order and the other location ordered another fuel-pro(paper gasket). Had the car all taken apart just for a failed water pump gasket and both orders did not arrive. In the end had to reuse the old Subaru metal gasket. Been an AutoZone customer for years and I’m deeply dissatisfied and disappointed. Also their parts are not OEM quality they are Chinese made. Next time will order Subaru parts directly from Subaru and would advice you to do the same if you want OEM quality.

Os
Review №23

A good Auto parts if they dont have it they look for it.

fr
Review №24

Friendly employees that know their parts. Great customer service.

Ka
Review №25

Easy in and out knowledgeable parts counter people. Decent prices.

Lo
Review №26

Had needed rare v belt. And exchanged when first one wrong. Took time and effort to get right belt

ge
Review №27

Good service

Jo
Review №28

Manny is a miracle worker! We were having issues with our car during a road trip and Manny diagnosed our problem, helped us fix it, and we were back on the road in no time. Our vacation was literally saved by this man, thank you so much!!

Ma
Review №29

Love I love to get my cars parts from thier n people are always nice n willing to help

Lu
Review №30

Got myself in a predicament, vehicle wouldnt start and I was stranded at auto zone on N. Main. The two employees that worked late nights are top notch! They helped me with all they could, within their boundaries, on an alternator replacement. Two hrs later I was on the road. Offered them dinner, they did not accept. Thanks goodness for good people.

T.
Review №31

Helpful staff

pa
Review №32

Great the people there were really helpful and kind

Br
Review №33

Great service to replace my car battery that died a couple blocks away. I walked there. They drove me back to my car and replaced my battery for me. They would not take a tip for going above expectations.

Ri
Review №34

Nice guys, fast service 😷

Ab
Review №35

Saved me when I needed a specific item. They dont go out and do diagnosis if say you had a check engine light due to covid. Theyll lend you the scanner and hand it back to them

Am
Review №36

Love these guys, always willing to help.

Sc
Review №37

Very helpful and polite every time Ive been in, which is quite a fee times. Have installed and replaced several car batteries. Was in today and they came out and checked an electrical problem. Store is always very clean and well stocked. Highly recommend.

La
Review №38

Needed a car part...they had it.

Ma
Review №39

We brought my Moms 2002 Subaru in because of a dead battery. We had purchased a battery 2 years ago, but the car isnt driven much and in the NM heat things age faster. They honored the warranty. We got a replacement battery, they installed it, and we were on our way. Simple, easy and fast!

Mi
Review №40

Staff was super helpful. Was looking for warranty from a part I bought 20+ years ago and the lady went out of her way to help me find it. We had no luck but she made sure I could get a replacement part the same day from their hub. Very happy with the attention I got.

ja
Review №41

Amazing! Came in wearing my suit for work with a cracked heater hose fitting and Manny was able to help me with the up most patients and professional service even given my frustration. He was also kind enough to loan me the tools to get me back to work in under 30 minutes . I owe a great thanks to Manny for going above and beyond to help he truly is an asset to AutoZone and deserves recognition.

Al
Review №42

Stopped to get check engine light checked - no help at all. Code scanner didn’t work and CSRs were of no assistance.

Pa
Review №43

Stopped to buy a bulb for signal light. James came out and replaced right & left bulbs and showed me how to do it for future needs. Friendly, Fast & Knowledgeable. Way to go Auto Zone!!!

An
Review №44

Excellent customer service!

JI
Review №45

Best place to buy any car parts at a good price

Du
Review №46

While you were busy letting people cut line in front of me to give returns, I decided to take the money I was going to spend to OReillys. Garbage customer service at this location is what you expect but really bad today.

Sa
Review №47

Great place especially if youre car inept as I am. If its more than putting in gas, changing a tire, or oil, you need to call a real man. These guys make it easier to be car inept.

To
Review №48

The guys at AutoZone are knowledgeable friendly and always eager to help. If they dont have the part I need they order it and it usually comes in a couple of days, then they email me. Just all-around great service at this location.

To
Review №49

Best crew and best service. They all care about customer needs and services. They all went out of their way to welcoming in, even though they were slammed .

Ro
Review №50

We have always received professional, friendly service fromAutoZone. This weekend, we had a troubling problem for us and called AutoZone for help. The manager went above and beyond their normal procedures to make certain that our problem was resolved. We are so grateful for the excellent assistance we received.

Pa
Review №51

These cats were top notch! Whatever that team is doing, they are doing it right! Very friendly, had me in and out and I never felt rushed, they just know their stuff.

C
Review №52

Solved a 500 dollar dealership problem for only 50 bucks. Dealership wouldve took me for a ride. Glad I stopped by to get another opinion. Thanks.

La
Review №53

Always so helpful and friendly! Females welcome! Theyll take care of us! Honestly!

km
Review №54

Jessica B. just gave the worse customer service ever. Brought a tool back and she was happy to take it but did not give us our money back. Then told us to wait for another cashier and moved on to the next person just to help them, then us after. A very poor choice of service.

Bl
Review №55

Slow service, I was the only one at the register, and it took almost 15 mins to be acknowledged, was gonna walk out, but I need the stuff I purchased!!

Pe
Review №56

I always appreciate their service. I am not mechanical at all. Its never any trouble for them to come look at my vehicle to help with the problem. Then afterwards they will even change the air filter fir me. Sweet guys and gals!

Be
Review №57

Very high priced

Am
Review №58

Good

Am
Review №59

This particular store is a waste of time and space. To begin with the now nothing manager. Went in for a simple power steering pump. Was given the wrong one twice. Then the run around to all the other AutoZone that supposedly had it in stock. Surprise....none of them had it. If I could I would give no starts. Happy to say OReillys took care of me. From now on ORiellys is where Ill be shopping.

Ta
Review №60

Customer service isnt the greatest but overall great company

Bo
Review №61

Great place to pick up parts in a pinch or get your check engine codes read.

Te
Review №62

Good about warrant parts out even got monet back

Fr
Review №63

My #1 auto parts store!!!

Jo
Review №64

They provide you with excellent service. Bought a battery for my vehicle and they installed it for me. Then did a recheck of my alternator and battery. They tested PASS!

Ju
Review №65

Good place to get parts!?

Se
Review №66

Get in the Zone. Helpful staff

jo
Review №67

Friendly and very helpful people.I went in for a new battery and the employee installed it for me.Awesome!

Ma
Review №68

Very helpful... Help me find the firing order and the ignition coil...

Th
Review №69

Good

Al
Review №70

Got windshield wipers....the service is always good!

Ju
Review №71

Was walking around trying to figure out what type of exhaust parts I needed and it took a good 15-20 min before someone asked if I needed help with anything.

Da
Review №72

I normally prefer to order cheaper parts online but they were very helpful in choosing the right switch for my radiator fan. He even drew me a little diagram for how to wire it.

Na
Review №73

I always get anything I need to fix my car quad or dirt bike at this magnificent store with great service

Ge
Review №74

Long wait in line. Not enough personal to assist customers not happy.

Ka
Review №75

Why don’t any of your employees wear face masks if it’s a state requirement?

Jo
Review №76

Not as good as they used to be. Staff is less knowledge, and less focused on the customers. Still convenient if they are close and you know what you need.

Ge
Review №77

Well personally I like autozone I always buy my parts from them never any were else most of the time the people there are more then happy to help u even if there not sure on how to help u but most importantly dosent matrer what u buy they always ask for your number or your rewards card but at this place the person didnt ask and when I told them he got mad when I asked if he wanted my rewards card and he said what for if u just got a antifreeze

Ga
Review №78

Good store and the workers are helpful they didnt have the part I was looking for they looked it up on the computer for me and told me they had it at another AutoZone.

Ri
Review №79

Friendly staff reasonable prices just about every part you need for your vehicle and more.

Jo
Review №80

WOW! These folks care and have helped me immensely. Fast, knowledgeable and truthful. Highly reliable.

BI
Review №81

Lady very knowledgable,installed my windshield wiper on used vehicle we bought.☆☆☆☆☆

Th
Review №82

I cant complain!!!The part i needed for my vehicle cost me 20$ bucks..#keep coming back....Por Vida.

Ky
Review №83

Helpful staff always on hand and they run frequent sales and deals.

De
Review №84

Helpful guys that treat everyone with respect.. thank you🙂

NM
Review №85

Often autozone is helpful, not this time.

J
Review №86

Answered all my questions and gave really good advice.

Je
Review №87

Awesome customer service.

Ev
Review №88

They were very helpful and fast

Ja
Review №89

Gives 10% off for fire EMS 🚒⚕️

Am
Review №90

Horrible customer service on this day, usually its not so maybe he was having a bad day

Ke
Review №91

Always have what I need for my Civic and Escalade

Ro
Review №92

Fast and knowledgeable staff

Jo
Review №93

Helpful staff. Best place to go for car troubles

ju
Review №94

Helpful employees and answered all questions. Products priced reasonably well.

Al
Review №95

Good staff.

S.
Review №96

Easy in, easy out. Too bad they often dont have what Im looking for.

Sh
Review №97

They always have what you need and if by chance they dont they will help you find it. The employees are great.

Pa
Review №98

Have always had great Help with service and parts

Co
Review №99

Always eager to help on hands and are friendly.

Je
Review №100

Always has what I need! Good parts warranties!

Information
18 Photos
100 Comments
4.3 Rating
  • Address:2940 N Main St, Las Cruces, NM 88001, United States
  • Site:https://autozone.com/locations/nm/las-cruces/2940-n-main-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2523&y_source=1_MjQ2ODY4NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 575-525-2888
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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