Great products... great service. Awesome indoor range and helpful owner and staff. Highly recommend.
Great customer service. Each time I’ve been in the store it’s been a great experience. Employees are very knowledgeable and extremely helpful. The indoor range is also fun to shoot on.
All I have to say is that Ethan went above and beyond with my bow purchase. Shot many bows over 3 weeks time, as left handed bows are limited. Finally found the bow i wanted and Ethan literally drove to the El Paso store to retrieve the bow. Great customer service, and answered all the questions is asked. Will definitely be back to purchase another.
Great guys, always get the job done right and promptly. Good place to hang out and have all your archery questions answered.
I’ve been going to HIGH DESERT OUTFITTERS in LAS CRUCES, every time I go down there from Los Lunas. Every time I go to shoots and they’re are there they are willing to help me with any questions or concerns with my bow. I ordered a new bow from there and the shop has great CUSTOMER SERVICE! I HIGHLY RECOMMEND HIGH DESERT!
Very positive experience! Excellent customer service. Doug took the time to really understand what I was looking for and what would work best for me. Doug and Ethan worked around my schedule and did a lot of prep work on my new setup. Once I was in the shop, they took their time to work with me and ensure that everything was dialed-in and setup right. I never felt rushed and they definitely did not cut any corners. It’s great to find a place with this type of customer service.
I bought an Icon carbon deluxe and the service was absolutely excellent. I was shown a lot of different options and never felt as if I was being pressured to purchase a more expensive product. The staff was extremely courteous, professional and knowledgeable. I had a lot of questions and they took the time to answer every one of them and not once did I feel as if I was being rushed. I shot multiple bows and really liked the one I purchased.Now, here is where they really shine. I needed some slight repairs after I damaged the bow. Archery season had just started. I sent them the bow and they fixed it that evening and shipped it back to me the next morning. I had the bow back in 4 days, ready to go hunting that weekend.This says more about their customer service than I can accurately articulate in words. I live just outside of San Antonio, TX and we have lots of archery shops here. High Desert is the only one I use and it is because of their incredible staff that I will continue to use them.
High Desert Outfitters is the best Pro shop in the southwest. I brought my son in for the first time 2 years ago and they treated us like family from day one. Their staff have always been very professional and have an extensive knowledge on all your archery and hunting needs. I will always recommend to friends and family to shop through High Desert.-Josh
If your looking for a place that cares about its customers problems look else where. Most of the employees are pretty cool. Just takes one to lose customers.
A great place to go for all of your archery needs. The guys are very down to Earth and easy to talk to. They are very patient with young kids, including the ones who are fussing. They not only took the time out to help me out but they also took time to help my 12 and 9 year olds get setup to try archery for the first time. I truly believe that how they helped my boys played s part in my boys enjoying the sport and wanting to get started in it. I have gone in for anything from purchasing a bow and gear, to getting help with setting my bow set up and anything in between. I highly recommend High Desert Archery fir anyone who lives in the area and even for people who are just traveling through. Go check them out!
We went in knowing exactly which bow we wanted. Cash in hand. But not a single person was wearing a mask. We have a 2 year old with some breathing concerns and an almost 70 year old mother in law at home. It’s mandatory right now and I just couldn’t believe their behavior.
The best part of this store is their indoor range. 14 lanes, which means its almost never too crowded for anyone to show up and let fly a few arrows. The guys who work there are knowledgeable and competent. The selection is surprisingly good. The prices are reasonable or better. If you need almost any kind of service short of having a bow custom manufactured, they can do it. For hunters, target shooters, beginners, and experts this is a great store to visit. I shoot a target recurve, and they make me feel welcome.
Cass and Ethan are great. They are knowledgeable and friendly. I shoot league on Thursday nights, but even if I didnt I would still go quite often.
Best archery shop I have ever been too. The folks are super knowledgeable. These guys will even stay late to get the job done. Check out their Facebook and YouTube posts as well. Ask for Case.
Great place! Im new to archery and new to High Desert Archery. They made my purchase of my first recurve bow and gear easy, listened to my questions (no matter how silly) and provided good answers. Ill never be in the Olympics, but I look forward to participating in their leagues.
I cant say enough great things about these guys! I walked into the store with an idea of what I wanted and very little archery knowledge. They spent over two hours with me setting up my first compound bow, arrows, and plenty of zeroing time on the range. Just an excellent place all around and a wide selection of archery products!
Been to the shop before with a friend who purchased a bow service was fast and great. Now that I go in to purchase a bow for myself the service was not so great seems like there is only one guy that works there and from what I seen if you have been a paying customer or a regular you get pushed to the front of the line and myself a new customer sent to the back burner. Maybe it was an off day, but enough to take my business elsewhere
Great service and a large option of items for all your archery and hunting needs. Very knowledgeable and the employees are willing to help and answer your questions, unlike the big box stores.
AWSOME small business. Knowledge guys. Took their time with us. Definitely the place to be
The best bow shop in all of New Mexico. I have been to others and will not go to anymore. Staff is very friendly and know everything from bows to all your hunting needs.
I walked in not knowing a lot about archery, but wanting to get a good compound bow and learn. They were very friendly, knowledgeable, patient and I wound up trying several of their bows before deciding which one I wanted. It had to be special ordered for my draw-length. It might have been a fluke / luck, but on my second day with the bow they sold and setup for me, I stacked 2 arrows on top of eachother. A fluke that cost me two arrows, as the first arrow now has a second arrow stuck in the back of it and there is no way Im pulling those two apart. Totally worth it. Ive been back a number of times to use their indoor range and theyve been great every single time. They get pretty busy sometimes, but thats a good thing in the long run. They are a good bunch of guys and if you have some time, you should check them out.
Awesome place, great indoor range and great variety of supplies, the staff is great as well. Their very knowledgeable and very friendly, I really appreciate how they are very willing to help you out with whatever you need when it comes to bows and bow hunting!
Would definitely recommend if you need any help with your bow they have plenty of options if you’re looking to buy and great costumer service
I recommend High Desert Archery, Ive had great experience with them. Ive bought archery stuff and a muzzleloader and muzzleloading stuff. My family and I are having a lot of fun shooting at their archery league.
Great place to unwind and have some fun shooting with my daughters, very helpful staff enjoy shooting here regularly
Our go to company for all archery.
Very helpful & friendly staff! Great product selection & availability.
Under staffed during the morning. After waiting a long period of time (45 minutes) I was finally helped. The long wait was due to a customer before me and the fact the employee decided to take a customer who came in after me because my FFL takes a long time to do (the employees words). Im changing this review to three stars (from one) because being under staffed is somewhat understandable for a small business. Ive had FFLs done elsewhere that took 5-10 minutes (even at small businesses). This took an hour of my time. But these things happens. Send your FFL elsewhere. Archery wise, large selection of products.
Very awesome place to get your bow needs done!! I drive 2 hours to get here but worth it. These guys are always on the ball.
The staff here are awesome and we love coming in for practice!
Very helpful and knowledgeable staff, good selection and prices that beat the large national chain store in town.
We would never go anywhere else. They are polite, attentive, and good at their job.
Love this place, by far best in town, the saleman set me up with everything i needed to get a elk this year, good prices too
Awesome indoor range, helpful and friendly staff
These guys really care about the customer and are super passionate about archery and bowhunting. They will get you whatever you need and spend all the time that you need answering questions and what not.
Quality Equipment friendly staff very helpful
Knowledge staff, great range and quality products.
Fun bday party
Nice people good service
Awesome service