Dropped shimano currado 200pg off for ticking noise in July 21. Called me 6 weeks later said it was bearings. I came in to pick it up same problem. Fast forward to Oct 21. Shimano sent them the wrong part. I was told parts were on back order. Wait for it,,,,, the COVID excuse. I called ahimano 30 seconds later. They had 12 of the part I needed in stock. The real is 179.00 new. The repair was $ 72.00. The entire period I was never notified of any status. Only when I called would I get status only to be told the same thing. Waiting on parts, I am a patient person and I understand things happen. But when you are lied to that is a diffrent problem. I should have been told the repair cost before proceeding on the repair. I should have been provided periodic status. The customers should not have to find the part. I will never go back. This is an honest not overly exaggerated review. The choice is yours. Order the parts and fix it yourself. Worst case you have to buy a new one. Remember they are charging 50% of the reels total value anyway. You have been warned .
Today my husband picked up his trolling motor after having it repaired. He says Betts service was outstanding. Brad in particular was very helpful and went out of his way to try to fix the trolling motor as inexpensively as possible. Overall, very impressed with Betts.
Everything you need and more fore fishing. Excellent assistance if needed. Great place to shop.
This place doesnt disappoint. The staff is friendly and knowledgeable. All the name brands you need that match big box store prices, and to top it off they also do military and veterans discounts. I cant believe I never knew this place was so close by. 5 stars for sure!
Always great customer service. They take great care of there customers. Great warranty center for Minn kota trolling motors as well...
Rick and the fellows in the trolling motor shop are the best.I took my Ulterra to them and was amazed with the quick, professional service. They have a clean, organized and well stocked operation to go with knowledgeable customer technicians. If your minn Kota needs professional attention these are your folks.
6 STAR EXPERIENCE!!! Im blown away by the staff here and knowledge. Me and my boyfriend are fishing salt water for the first time and we got all the insight and more. Issac was THE MAN. We talked to him and walked the shop for over 2 hours. Exceptional customer service and we will DEFINITELY be going back to the shop there in the future because of him. Thank you Betts!!
Very friendly staff and good selection of gear.
The service is excellent. They have anything you need for your relaxing fishing 🎣 day. First time a I was impressed 5⭐
Wide variety of fishing gear available. Very friendly and helpful staff. Love this place!
The staff is excellent.I would not suggested dealing with the owner he treats people like he is better than everyone.Not sure why.But the other guys are great!
Just had a great experience at Betts. Sully took great care of me and my son. Highly recommend this place!!!
Always a pleasure shopping here or just getting advice
No Walmart garbage here and prices are very competitive to other places.
Walked in and literally said woah. Lol they had all sort of cool stuff!!
Very helpful answering my questions.and getting me the stuff I needed .. Also friendly.
My husband & I Went into store greeted by Isaac a very professional Knowledgeable and amicable young man He was most helpful - no hard sell Highly recommend the well stocked store and wonderful Customer Service
Great place to have your minn cota trolling motor repaired. Very customer focused and the repair was completed in less than 1 week.
Great selection and knowledgeable staff.
Best customer service in town! Always have what ya need
Freindly staff. Having my two favorite fishing rods redone. Lets see how they turn out.
I own a charter boat business that runs 300 trips a year and betts kept me on the water with a working trolling motor! You guys are the best and kept me spot on with the fish thank you guys very much, you earned my go to for minn Kota repair!
Excellent customer service! While buying gifts for my son, Kyle helped me find the right supplies for kayak fishing. Just excellent choices! Thank you so much!
Great place for tackle, repair and advice. Say hi to Jackie and Brad
Have to say Jesse and the guys at Betts have went up and beyond customer service. I had recently bought a Penn conflict 2 from West Marine and from day 1 something wasnt right with it. fast forward about 5 months ( 3 uses of the reel ) I decided to take my reel to Betts to have it looked at. come to find out my new Penn was a defective one and had 2 broken parts in it. Jesse and Betts got me in and out with very limited turn around time. cant thank them enough for their help with penn. definitely highly recommend Jesse and Betts for any of your fishing needs
This place is awesome. Friendly and knowledge people working here. I got a brand new trolling motor and the guy was happy to assemble together for me for FREE. That was an awesome customer service. I also had my old trolling motor diagnose here.If you need a new trolling motor or fishing supplies, this is a place. Thanks
Great place great people my goto
They provide line spooling and rod repair services at a premium price but good quality. The old fellow in the back who does rod repair is a bit unfriendly and gruff - not the most pleasant person and was the reason I did not give the place a higher score. They do not provide any salt (or freshwater) fly fishing merchandise and there is limited freshwater selections. The line spooling is very expensive but rod repair is reasonable. Lures and other products are priced higher than the exact same products offered online in many instances and they do not really cater at all to any low end/affordable equipment. For instance they do not sell or service any spincasting type gear or other entry level equipment for beginners or kids.Still, it is worth the trip to at least visit the store which is professionally laid out and very presentable.
Lots of good fishing tackle reasonable prices 👍🏽
The go to place for trolling motor service and all of your I Fishing Tackle needs! Service unsurpassed! These guys really know what theyre doing and also they are fisherman, so they understand all of your needs. Thats a CHARTER CAPTAIN for Crackerjack Inshore Charters, LLC. I would personally like to say thank you very much for helping me out at my times in need. Saving me time and money by fixing and repairing my trolling motor not on my fast but right the first time!
Wow integrity great customer assistance actually genuinely care for the customer not just the profits, one of the best if not the best care and all around shopping experience Ive had at a sporting goods store that i can remember a over all at home feel, make it your go to store for any future angling experience your planning for Im thinking very strongly that Jessie John And Eric will set you on your way to record breaking catches or at least give you a great chance for one get pumped at Betts fishing tackle fur the future fishing experience you wont be better equipped anywhere else promise !
I was very impressed with Betts. I brought my trolling motor in for repair on Thursday and it was done in about a day or two. I drove all the way from Fort Myers to bring my trollling motor for repair and I am sure glad I did! Thanks again for the great customer service and workmanship!
Excellent Customer service in the Minn Kota department. Was able to help me with my trolling motor last minute and repaired very quickly without breaking the bank.5+ Stars ⭐️⭐️⭐️⭐️⭐️
Brought my trolling motor in for repair. Young man fixed it on the spot. I am very impressed with the service. Thanks 👍
Great place for all your fishing gear
Couldnt even help me replace missing screw on my reel. Told me to try Ace Hardware.
They are always helpful. No pressure. Good selection
It was great
Betts is the only place you should consider for servicing Minn Kota motors. Fast, friendly, and fixed right.
I am not so sure about the other reviews. I guess you have to know somebody here to get Service. I just spent a half an hour looking at reels. Not one person asked if I needed help. This was after I took an unrepairable reel to the counter. You would think that they would have wanted to sell me a new one!
Great friendly people
I had a problem with the Ande line I asked for and they recommended their brand of mono line. Problem solved ! Great people to do business with!
Being fairly new to the area I stopped by to pick up a few supplies and any advice they had to offer, what an experience. Jackie was assisting me and took her time, made great recommendations. I was never rushed, she explained multiple options for everything i was purchasing, showed me multiple options and price differences. This was one of the few stores that I have patronized that did not push the most expensive items, it was just an overall great experience. I also picked up some frozen sardines and squid that were $6 cheaper a box then what we have been paying on the east coast. Just a great experience, Jackie was awesome with a great sense of humor and extremely knowledgeable. This is my new tackle shop!
Great tackle and repair shop with fair prices
Took my motor in first thing in the morning got a call in the afternoon said motor was fine kyle suggested a new plug and breaker and was up and running again next morning he has great customer service skills and was a big help
Hands down the best customer service I have had in the Marine industry. Im a full time Captain and I showed up with issues with my trolling motor. Brad and his helper immediately took the trolling motor in, replaced the broken parts and I was on my way in under an hour. I will be using the guys from Betts for the rest of my guiding and fishing career. Their expertise and knowledge in the industry far exceeded any expectations I could imagine. Thanks Betts, I will be sending all my business your way for the long haul.
Nice shop, nice people. Huge selection of Miro lures and some nice does and reels. Large service area. Could use more of a zman jig selection but thats just my preference.
Prices are good as is selection. The staff is also very helpful without trying to over sell you. Ive actually been able to save money here over Amazon.
Couldn’t be more pleased with service I just got from Sully, I dropped my minn Kota off at another shop and they had it for 2 weeks....and couldn’t tell me what was wrong. He spoke to me over the phone gave me a general diagnosis, I got it from the other shop took it to him and literally no exaggeration, he had it fixed and back to me in less then 2 hours! These guys have earned my business for years to come
Over the top AWESOME service, THE Minn Kota staff THE BEST!!!! I worked with Brad, first class guy. The rest of the crew top notch…..Thanks Brad
Great place you need it betts has it
Best fishing shop around. Very knowledgeable staff and the repair service is top notch 👍
Phenomenal service and amazing staff. Been using them for trolling motor repair for years and they always get right on top of it. I will always recommend betts to anyone in need of trolling motor assistance.
Always a great experience everytime I come here!
Had rod built here. Best rod Ive ever owned. Great hand work
Good people.
Brought in a trolling motor for repair and did some shopping. Staff was very helpful and nice. Motor repair was quick and priced right.
Sully and the crew at Betts went above and beyond to help me out today. Well done guys and thank you
A big Thank you to Brad in the trolling motor department! It was the best customer service I have experienced during a warrantee situation! He was polite, knowledgeable, and efficient! I highly recommend visiting them for all your service needs!
Great place!
Everyone was super helpful. They went out of their way to help us - one kid in general was amazing (I say kid because he was was young, but not a kid). Great product selection.
Nice store had them rebuild an old fishing rod new eyes ec t . Got it home then noticed one eye was way off took it back and they re did eye. They did a nice job all in all it looks great. Bought a reel little high in price. Could have bought it cheaper at bass pro shop.
Love this place. Good selection of gear & reasonable prices. Friendly staff. Full service rod & reel repair as well as line spooling. I recommend this place.
Nice fishing supply store. Helpful staff. They can repair rods and reels too. Clean and well lit.
This place has everything including the Best prices.
I really like the place the gentleman in the back that works on the rods and reels knew I had no idea about fishing and still he treated me respectively
Awesome people. The Minn Kota repair team is absolutely wonderful. Highly recommend this business!
I went into the store for 1 item and walked out with a wealth of knowledge! Betts is the real deal. Ive made a load of fishing poles in my life but havent made any poles in a very long time. The staff helped me through a problem, did not attempt to make me feel stupid and now Im confident I can finish my current rod project and do it correctly. Again my hats off to the Lady (cant remember her name) that helped me. Did I mention they ARE the real deal? Thanks again Betts!
They have a wide variety of fishing tackle and boating items. I called about a part for my trolling motor and was given excellent customer service as the individual walked to the specific part of their showroom where the product was located to ensure it was in stock. Pricing isnt the best, but its fair. Their location can make them a little difficult to find, but once there - there isnt much of anything they dont carry.
Friendly staff, good products, a little expensive but worth it
Top notch fishing and rod building supplies!
I really appreciated Brads courteous personality and expert knowledge. Anyone needing trolling motor repairs will be very happy letting him do the work.
Walked in shortly after 11:00 am. No greeting or acknowledgement until I was there for 10 minutes and walking down the third aisle. Just another typical tackle shop. The staff is more interested in each other than their customers and the regulars. BTW, it was dead.
Very helpful and trolling moter repairman was fantastic
This is the best fishing tackle shop on the Gulf Coast. I was willing to drive 40 miles the shop there. Friendly, knowledgeable, professional staff.
Has everything for your fishing needs
The intelligent and friendly folks in the trolling motor repair shop are on point. They finished my repair before I finished my breakfast at the restaurant next door. I HIGHLY recommended these guys.
Great prices and. Friendly staff.
Awesome awesome fishing store. A little out of ways from main roads but it is very nice and the employees are very helpful.
The best trolling motor service in the bay area
Great place! Have spoken with a few of the guys there and have always enjoyed the conversations as they were always friendly and very helpful. Highly recommended!
Brad and Rick were the most professional and helpful guys Ive done business with for a long time totally rebuilt my trolling motor in under 2 HOURS. Theyre awesome.another excellent experience with the minn kota guys. 😎
Great selection and knowledgeable people.
Good selection of new and used tackle at very good prices. Will return for more purchases in the future
Betts FishingExcellent owners and staffGreat place to shop for all your fishing needs.
Great store full of useful tips and tools for the job.
Great people great prices great selection great service
I brought my reel in for service after reading google reviews and this was the closest shimano service dealer without having to send out my reel to shimano... These people seem really nice at first but that was VERY deceiving... The guy tells me it will take a week because they are busy.. The guy disassembles my reel in front of me, tells me bearings are shot but gears look good and you were lucky... hmmm... ok then... he said will cost $60 for bearings with cleaning... FANTASTIC... I call to inquire about my reel after 1 week and they tell me it will be a couple more days. 10 days go by and dont hear anything so I call again... They say we have 3 reels ahead of you.. OK FINE... I get a call today( almost 2 weeks later) and the man who disassembled my reel in front of me, tells me the gears are bad.. what?? He says will cost 100+ now... mind you this reel retails for 220... So I tell him just put it back together and Ill come pick it up... He said will be a $21 charge for cleaning... I dont argue and say fine, whatever... I get in store and the reel was WORSE off when I left it... when I left the reel it didnt make noise when cranking... NOW IT DOES! REALLY? and btw, I open the drag system... this is in the same shape I left it... I basically got scammed out of $21 for cleaning and greasing LOL... I dont care for the money... but 2 weeks to get a reel back and to have them change story is TILTING... I am ALL for supporting LOCAL BUSINESS, but sorry Betts, youll never get a penny out of me and even if you tell me free service, NO THANKS...
Had my minkota worked on for warranty work, they guys in the warranty shop were awesome! Had my trolling motor ready to rock in roll in one day...Definitely would recommend to anyone!!
Loved the seminar, fun place very helpful and knowledgeable
1st class operation! Great selection of fishing equipment, tackle and custom rods! amazing minn Kota repair guys always trying to get you back in the water as soon as they can!
Stopped in while on vacation for a cheap rod and they were helpful in pointing me towards what I was looking for and set it up for me!!
I they always have what ever my fishing needs are from Bass to grouper they have it all.
Best customer service ever! Nick is the best!!! Took care of me at the end of the day on a Friday. Had me in and out in 35 minutes, replacing the trim assembly on my Minn Kota Ulterra Riptide.
My new favorite fishing store, great staff, great selection and very good prices! Jeremy was a great help, but everyone at Betts was great to work with, Ill be back many-many times.
The people working here are very friendly and very knowledgeable about fishing the Tampa Bay, St.Petersburg and Fort DeSoto area. This is also a Minn Kota repair center which is great because I had to take mine in and they fixed it, and the turn around time was very quick. If youre in the Largo, Tampa Bay, or Clearwater area, I highly recommend them.Tight Lines... Capt. John