Had issues with my billing and they were able to fix it very friendly and knowledgeable

Very few phones to play with. Some were locked and unable to even run any apps.

Wonderful customer service with Madison at Bardmoor Verizon, he was very informative and professional. We will go to that store Everytime.

They only want to sell you a phone. Doesnt matter to them if the phone is a P.O.S. or not.

Anthony (I THINK that was his name) was the only one here today but i kinda see why. He was very quick in everything he did and MORE IMPORTANTLY when he got stumped... He immediately called someone for help instead of trying to do it himself without knowing what to do. Someone that will ask help is an asset in my opinion!! He apologized to everyone there for the wait (which really wasnt that bad) AND when he got to me... I WAS VERY ANGRY WITH MY SITUATION, he never flinched with my bad attitude, never acted like he even knew i was mad!! This place is actually lucky to have customer relations people like him. I did look around the store and there wasnt much to shop for though.

I had the best experience with Brandon. He was very patient and good at helping me.. I will give him more stars if I could. Thanks you for your wonderful customer service !!! Diana :-)

One person working. Ridiculous.

Had an excellent phone buying experience at this store. Brandon was not only helpful and extremely knowledgeable but also very patient. Was in and out and all set up with my new phone in no time. Highly recommend if u need phone service go see Brandon.

Extremely helpful

I had the most excellent experience with Savannah! Knowledgeable, helpful, pleasant... It was a real treat!!

Very friendly and helpful

Surprisingly pleasant experience! I have been dreading upgrading my phone due to user issues and not even beginning to understand where all of my info in my old phone came from and the fear that I would lose the majority of it. I say the experience was pleasant and that is because of Madison, the store manager. He was patient, informative, and so very helpful! He even had awesome clean humor to keep my two young children entertained who were with me. Very thankful for Madisons willingness to help and his extreme patience!

Great service. Super helpful. Brandon provided excellent assistant and was very patient. I will never visit another Verizon store.

No Stars!! Stay away from this place. The worst experience Ive had in years. These are con men at its best. Stephen and Chet were all nice as I was getting the phone and within an hour and a half when I got an email from Verizon and went back there was no help at all. Call Verizon was there answer. I asked for a sheet of paper to write out everything. I guess that was too much . What is my point, when you switch plans and buy a phone (which I started having problems already..no surprise)and pay for the jacked up accessories, you are expecting if there is a problem for it to be resolved and not to be abandoned!!! I also left a message to be called. Still no answer!! Not a surprise! Metro PCS has better service and more class!!! All I want is to go back to my old plan after being deceived and now Im stuck!! They should have voided everything out, make everything the way it 3 hours before with my other plan and I would have been happy. Merry Christmas!!!And what a shock the number on this thread to call has no one to answer!!!!!!!

Very knowledgeable and helpful staff. Always a great experience.

I could not be happier with the service I received here. I went in simply looking for options that might help with my business. I walked out with SOLUTIONS and better coverage than I ever had with Sprint.

Consulted with Joshua this afternoon about hooking up my smart phone, tablet and computer and received quick results -- thanks to his extensive expertise, which gratefully, he was able to share in a manner that this geezer was able to comprehend. His sensitivity and compassion for my ignorance was greatly appreciated! A huge feather in Verizons cap, and I will spread the word about this kind mastermind in the Bardmoor community...if it isnt already a widely-shared secret!!!

Sometimes when you go into a store youre hassle and manipulated into buy products and services you dont need and leave wondering how you managed to leave without learning about any of the phones features - this is an issue I never have, especially since I have 1 rep I always purchase from. No matter what store hes in I follow because I know Ill have a great experience, the right products, and know how to actually use the new piece of technology I paid so much money for! Antonio is amazing, funny, knowledgeable and efficient. 😄😆😅

Joshua W is awesome. I came in to pay my bill and he helped me lower my overall monthly bill and caught that was over paying by 47.00. He helped me get that resolved, made me laugh and assisted with me in an upgrade. It was the best experience I ever had at a Verizon store. I highly recommend this location and ask for Joshua I phone Guru

Came in for a new phone. Hunter was very helpful and informative. Super fast service, very clean facility and well informed staff. Any Verizon service we need from now on we are coming here! Life long customers. Thanks again!

I would rather do business with Go-wireless than any other store including Apple directly. Same price but outstanding service. Their manager, Madison, will be promoted I suspect because he is that good and user friendly. Thank you Madison and your staff. Barry

Chet is the best!! Any time that I have a problem or question he works it out for me. I always stay with Verizon.

Excellent cordial efficient extrmely helpful...patience able to communicate effectively and always pleasant patient and easy to work with..i am a person who is tec..stupid chet is always cheerful and esceptinally skilled..best ever...JS.

Madison is a star employee! I bought a new iPhone 8 Plus. Madison did a great job introducing me to this phone! Please acknowledge him as a great Verizon employee. I did so appreciate his patience and help to me! Thanks to Madison!

Hunter at the largo Verizon is very knowledgeable patient and professional. He made the impossible possible and with that outstanding experience this will be the store I visit until hunter becomes a doxtor. Then he will be my physician. thank you so much Hunter for your expertise.

Wow, this is what I call customer service, was greeted with a smile, both my wife and my son were addressed. Usually when going somewhere with questions reps only talk to me (east bay verizon) but here, Madison made my entire family feel welcome. I am very happy and this is the only store I will ever go to now. Ive purchased phones and even Dish TV from the gentleman, Madison, and couldnt be happier. Just wow.

Terrific store! I lost my phone and when we got to the store it was busy. Joshua stayed late to help me activate my new phone, set up my google account and update my billing account. He also took the time to upgrade my husbands phone and told me about a discount I can get on my bill because I work in healthcare. It was the best customer service I have had in a long time- thank you!!

I was very impressed with the service from Seth M. at Go Wireless. I bought a Galaxy S7 in April of this year. I fell on my bike and damaged the screen. I called Verizon and they said to make a claim on my insurance, with I did with a deductible of $160. After receiving my new phone, I went in to GoWireless and talked with Seth. He fixed the screen on my old phone for free and converted all my parameters and setting back to that phone. Seth also informed me on how to return the phone for a refund. This did not cost me a cent. Seth could have charged me for a new screen but he is a very honest person and did the right thing. He knows his business and I would refer anyone to him. Thank you Seth M at GoWireless on Starkey in Largo Florida.

Seth was fabulous! Had a new phone I had bought online and could not activate it. Seth was patient, talked me off a ledge and set up my phone while keeping me entertained with good conversation.

Excellent service and staff. Better than the corporate store,in my opinion.

Very helpful

My go-to Verizon dealer -- they have all the latest phones, and a friendly and knowledgeable staff to get you going. Love my S9+ I got from them.

My experience recently with Haley was amazing! She helped me with everything I needed and wouldnt let me leave unsatisfied. Very helpful and friendly.

Had a problem with a recent purchase that I was concerned about, but the issue was finally resolved to my satisfaction.Thanks Chet and James!

My wife and I bought several phone chargers for the home and our vehicles. A couple of the cords quit fast-charging; we were within the warranty window, so the store was able to swap out... easy peasy. When the cords quit working again -- this time out side of the exchange period -- the store manager, Seth, took it upon himself to call the vendor to make things right, (which they did).Since this store has opened weve bought our Galaxy 6E and 7E here, as well as performing changes to our accounts. Sometimes old-fashion Brick-and-Mortar is the way to go.

Bought a screen protector for new Galaxy S7. Screen protector does not fill screen so vulnerable to scratches on sides. Went back same hour to return. Store employees would not refund my money for very over priced and non fitting screen protector. Was given many excuses instead of Customer Service..... told to dial 611 on my phone while I was in store. Stay Away!

Had trouble with my cell phone on vacation so my wife and I visited this store. The sign on the front of building displayed a normal Verizon store sign. The way to fix phone problem was to buy new phones. The new phones are ok, it is the extra fees charged to the account for extra services not discussed with us. For example, they added another line that was not needed, sold insurance on the phones (2), sold two normal covers, one of which was promised to be delivered to our vacation address in 3 to 4 days. It arrived at 14 day following purchase date and after my call in 10 days to check on cover, which did not fit the new phone. It took my wife 4 plus hours on the phone with Verizon to get the several unwanted extras removed. The Florida store has a 14 day return policy thus refused to accept my return cover, also said i needed to be in their store with my credit card in hand to do the return. My home Verizon store could not help me since Largo Florida was a franchise store. LARGO SALES STAFF lied to us several times during this mess. My suggestion is make sure store is not a franchise store. VERIZON customer service has fixed our account and given credit for wrong cover. Sorry this is so long, but it is true!

Went in Saturday. Told me theyd call me on Tuesday. I finally call Wednesday afternoon, they didnt think it came in yet but were going to check and call me right back. 30 minutes, I called, it came in but they ordered the wrong phone. Told me itd take another 2 business days for the right one to come in.

DO NOT PURCHASE A SCREEN PROTECTOR Purchased three iPhones about a year ago. They scammed me into buying a screen protector for each phone on the premiss that anytime it breaks they will replace it for free...that is a blatant fraud...been there several times to replace the screen and what do you know ...they are out of stock every time. I’m sure if someone was buying a new iPhone 8S they would sure sell them a screen protector at an outrageous price. I was told each time they would call been over 6 months and no call. I could get one from Amazon the next day...guess it’s off to corporate to file a formal complaint.

Steven did an excellent job he was very patient we appreciate that we needed his help so thank you very much

Scott is one of the Best Customer Service Representatives Ive ever encountered. This is what a phone store should be. Exceptional Service & quality staff.

Awesome customer service and technical knowledge. They spent hrs with me deciding what new upgrade best for me. Best store ever.

Im from out of town and stopped in needing help with my phone, ended up getting the best customer service Ive had in a Verizon store nation wide. Came for a question left with a new Samsung s7 so excited for the phone thanks for taking care of me guys

Not a phone person but the staff really know their products! Very helpful and friendly. Thanks guys!

Definitely get wonderful service here. Ask for Ryan! He was the best he actually loved me a phone while mine was broken period and not bad to look at either:-)

Very unhelpful manager and other employees when it comes to helping customers understand what it means to backup a device how to do it and why it is important. They also lack the ability to transfer any data from a old phone to a new phone if the old phone screen is broken claiming that the machine that did this is now dead technology with no other helpful words. After buying the very expensive warranty for my phone you would think Verizon would be able to help more but if it doesnt benefit them or put money in there pockets. And the warranty company doesnt say anything about how difficult it would be getting your old data! Nobody tells you anything or tries to help you just begin to realize that your getting screwed over. I have never once left this verizon store happy and this was no exception today.

Great customer service and support! Highly recommend this location!!

John was extremely helpful when I came in with a high bill he fixed it and made it lower and set me up with a brand new phone. AWESOME PLACE HIGHLY RECOMMEND

Madison was great, I go past other Verizon’s just for the service here! Definitely recommend.

Very friendly service. Always helpfull and friendly. I wont go to the corporate Verizon store .

TERRIBLE EXPERIENCE!BE AWARE THAT THIS STORE IS AN “INDRECT” VERIZON STORE “Go Wireless”, WHICH MEANS IT IS A FRENCHISE.I got my iPhone 7+ from there on November 3, 2016. I did not like the screen protector, so I went back to store on November 6, 2016 to return it, I was told it was not returnable, when I asked for the reason, I were not given any reason at all –they kept repeating that it is a store policy. Verizon does have 14 days return policy. I called Verizon (that’s when I found out that this store is an “indirect store”), and explained situation, while I were talking with Verizon, this is what I realized (my fault I didn’t look at the details much while my phone was being activated, but never informed with the details either):They charged me $ 39.99 for the screen, they refunded me for full amount, THAN they charged me $ 59.99 for screen protector coverage! These screens are made in China, and cost of manufacturing is just about 5 cents a piece.The Verizon tech support was very professional and she was very upset that this store staff was not cooperating at all. Finally, the tech support was able to speak with the GoWireless general manager, and I was told to go back to store to return the screen protector. I went back to store and store manager refused to take it back for the second time–imagine how stressful and angry a customer can be at that point. I called Verizon back and went through the whole thing again, and were told that they will make sure that the GoWireless will call me anytime from that point till two days max. Well, I never got a call from GoWireless (imagine that!), so three days later I called Verizon and told them I were going to call my credit card company and put a hold on the payment. The Verizon tech called GoWireless again, after a long hold, I was told again I need to go back to store, they will take the screen protector back and give me a full refund , THIS IS ALL TRUE! Again, I went back to store, the store manager -by this then knew me well! - took the screen protector back and refunded my money.While I were on the phone with Verizon tech support, we found out that they completely messed up my payment, according to them I was going to pay a lot more than what Verizon tech came up with and corrected the payment amount for good. When someone start counting their fingers to come up with a payment for you, it is scary!I WOULD NEVER GO BACK TO THIS STORE or any other “GoWireless” stores!

Went in ordered a new iPhone, phone came in never got a call it came in went in got charged 20 dollars for activation, something that I could of did myself, got home and it wasnt even activated called back and they fought with me over 20 dollars and refused to credit me, spoke to a real verizon rep and he said regular verizon stores dont charge activation and it could be days until the phone is activated, what a joke!!! Never again would I go back to this place I had better service at best buy mobile!!

The person I contacted was not very out going did even get out of his chair when I dropped in.

Alix was so helpful and kind i really wanted to take her home

This was the happiest experience I have ever had with Verizon. This store and staff knocked out of the park. THANK YOU

Great experiance. Daniel was very helpful with setting up my new device.

I use Verizon and have always got good service when I need their help

Daniel helped out with everything and went above and beyond! Very happy with our experience.

My partner and I went to the GO Wireless on 66th North in St.Petersburg on June 16, 2016. We had several service needs. Zachary provided exceptional customer service to us. He was knowledgeable, friendly, and professional. He went out of his way to answer our questions & meet our needs.In addition to the superb customer service that Zach provided to us, we also witnessed Zach provide very kind and compassionate service to an elderly woman who had recently experienced the death of her husband.Should one be in need of excellent Verizon service and support, I highly recommend that you see Zach at GO Wireless @1502 66th N. In St. Petersburg.

Jason was so helpful. Great ideas and easy to understand

Madison was wonderful! Love my new phone.

Waiting for service is to long. Tech was helpful.

Best service Ive had in years!!! These guys are awesome

Fast, transfered everything. Went above and beyond what we thought

Alix is superb,extremely customer friendly and totally knowledgeable.

They have us the best service. Thank you guys so much

Good service. May not be the lowest price.

Set everything up and took the time to explain

Worked with Joshua with many many issues. .Never had a better experience with an associate!! Check him out ..Should use him in the next TV Verizon commercial!!!

Ive purchased many things at this store and every time Stefanie and Travis has taken care if me with awesome customer service. Thank you. Huge selection of cases. 😊

Took care of my broken phone and was able to get all my important information transfered to my new pho

Not very satisfied with services of phone after purchase and details of communications with corporate office.

Terrible. Not busy but treated like we were annoying them.

Ask for Josh!! Great agent and very helpful

Great service at this location!

Best place around.Hunter & Josh are very Helpful !!!

Great store had an amazing experience

I was helped right away and the lady even installed my SD card!

Took Care of us very well and transfered all information, thank you

Friendly but did fix my problem

Very helpful staffThanks

Employees r well trained

The new manager really gave me inaccurate information when it came to my bill after I purchased my new phone.

Great people, great atmosphere to be in!

Its Verizon, need I say more?

Come see us!

Awesome service, very friendly!

Great experience I recommend

Great customer service.

These guys are great.

Excellent service

Was not impressed with their service

Nice people

Awesome service, highly recommend

Excellent anne

Stef was awesome

Stefanie is wonderful!

Very helpful

They fixed my phone in a jiffy

Ok for a reseller