We have purchased numerous pieces from this 2nd hand furniture shop. The owner is very helpful and easy to work with. Her merchandise is very clean and in good working order at very reasonable prices.I have left my name describing my needed item and got a call with the exact piece. I highly recommend this business for quality well made furniture.
Great furniture consignment shop. A nice selection, and much bigger inside than I thought. I bought the pink bike for my yard!
I was very surprised alot of quality items great prices we bought 4 different things for a fraction of the price
Just furnished our entire condo at Kathys. Everything looks brand new. She was so helpful. Absolute 5 stars. Not done buying here yet
Bought a set of drawers, and Im very happy with it. The lady was kind enough to show us how to polish out the scratches so it looks good as new. Was a bit pricey if you ask me but worth it. Good find.
Consigned two pieces...we were moving and stopped by and our two pieces were gone. Inquired and was told they would have to check with the ‘bookkeeper’ . Was told later the items had sold (didn’t say how long ago) and a check for $50.00 would be mailed. Waited-no check. Was then told it was mailed (Sunday), waited-no check, then told it was mailed Monday-(no check). Called again and the husband was there-told by him the ‘bookkeeper’ was the owner lady my husband had been talking to.We’ve been waiting a week-no check. My husband will go to the shop to pick up a check-he finally was able to collect at that time. No check ever came.
Nice selection of furniture
Saw this shop had some beautiful items listed on Facebook marketplace. Bruce and Cathy were a pleasure to work with. Good prices and nice people. Must visit the store!
Beautiful furniture for excellent prices. Delivery was excellent.Friendly and careful. Kudos to the delivery guys.
Beware!! If you have furnishing on consignment at this establishment beware! I have just recently ended my relationship with A New Look, and not without many concerns. They readily accepted several pieces of my parents furnishings almost two years ago and I agreed to the arrangement of 50-50. Over the two years I received maybe 4 payments of around $100 each for a pristine mahogany bedroom set, 3 recliners (2 of them leather La-Z-Boys), some ornate lamps and other misc items all in excellent condition.I never knew what an item sold for but each check was for exactly $100. I should have asked to see their bill of sale for my items sold. I did not because I believed them to be an honest outfit. After 3 or 4 months of not hearing anything I would check with the owners by phone or personally visit the store to check on the status of my consignment items. Never once did they have complete answer for me and always promised to get back to me, which to their credit they always did. And only then would I know if something was sold. Never did I ever receive a payment without first making an inquiry. Giving them the benefit of the doubt about their honesty: their recording keeping, accounting and payment systems are poor, at best. Because of this I don’t believe I was payed for all items that were sold.I would never again put any items on consignment with this business. But If you do, keep good records, ask to see their bill of sale for your items sold and keep in close communication with the owners.
What great service! Owners are fantastic and knowledgeable. The perfect place to find that special piece for your home. A must visit!
Decent furniture occasionally. Terrible consignment process. Takes months to get your $$ after pieces are sold.
Picked up a new butcher block table!!
My wife and I were into find a few things we were able to pass on to some other friends. We can always find a small treasure here.....
The 5 star review of A New Look is from the owner Bruce Benway.I ordered an armoire by phone. Kathy Benway told me the delivery and return costs. She did not tell me All Sales are Final. The return fee implies returns are accepted.The furniture was returned within an hour.The Benways wanted to resell it and charge me 50%. They lost a customer and several thousand dollars in repeat business.6 year olds running a lemonade stand would have better business sense!
Great store good people. They let you look without being pestered. Helpful when needed.
We just happened to see this store driving by. Its an OK store with old furniture, but there were no armoires or night stands in sight, which is what we were looking for.
I am extremely happy with my purchase of a recliner at A New Look. It is exactly what I was looking for and I looked for weeks at various consignment stores, retail stores, and estate sales. I live on the 5th floor of a condo and have had delivery hell from reputable retail furniture stores in the area who after purchase do not deliver above the 3rd floor. I have cancelled purchases from stores because I could not get the couch to my condo. A New Look has a wonderful delivery person who had no problem moving the recliner to the 5th floor. Highly recommend. I will go back here the next time I am looking for furniture. They also have delightful items for decoration if you are a cat lover and beautiful pictures at reasonable prices. Dont miss this store.
Cool little shop with a wide range of furniture and home decor in a wide range of prices. Something for everyone sort of place...
We dropped off 4 barstools which she displayed outside. After a few days they were gone.We stopped by about 4 months later to inquire where our check was. The barstools were supposedly in lay away and just released this week. We would get a check in 15 days. A month passed and no check. Inquired today and the bookkeeper had an emergency and couldn’t process the checks. We stopped by today and picked up the check after a terse phone call. Seems like a scam!
Best place to get consignment furniture
Nice store, quality furniture, and the owner is very friendly and helpful.
Does not state the hours that they are open and closedthis would be of great satisfaction.
I moved and haven’t heard from themThey said my stuff was on layaway 3 mos ago
They waste your time if you want to sell something.
Great