Its a good grocery store. Big, clean, spacious, easy to navigate, in terms of size or sure is Texas big! Inventory is expansive and has a little bit of everything for everyone. Service was quick polite and knew what they were doing. I dint really have anything I think I can complain about, its a really good grocery store!
Nice sized HEB. Found everything I needed fast. Masks are optional the sign at the entrance states, and something about a vaccination, I wore mine due to the breakout of Covid19 here in Laredo
Always low prices, clean, organized, and if needed get assistance right away. Many special that even if you dont need it you want to get it due to the low price or special they have on it.
Favorite HEB is San Dario. Its well distributed for easy shopping.
Went for a birthday cake that would feed 50 people. Found a pretty chocolate cake with white frosting for $24. Real moist, good flavor.
Bro we get are food from here and it has some decent toys so yeah its what makes Laredo well alive.
Definitely tilted to the Mexican palate. Progresso soups were severely limited - only one shelf and All were some variation of chicken. No Italian wedding, no split pea, no lentil, no chicken & sausage gumbo, no tortellini, no clam chowder, no baked potato. Crackers and cookies were the same, at least half Mexican brands. Clearly H-E-B has made this decision and thats fine for them. Just be aware if youre looking for what youd find in, say, San Antonio 2.75 hours away you will be disappointed.
Usually go to the self checkouts employees there are very helpful
Always have everything I need
Had a great time shopping at H.E.B. Everything was easy to find. Was in and out quickly. Customer service at registrars was excellent.
Always a good shopping experience. Prices are affordable and always a variety of items
Very good shopping experience this morning. Found everything I needed and even saved some money. Thanks HEB
Its an awesome place to shop for food 😊
I love this heb. Esteban one if your managers was really helpful and ashly the bagger was very courteous. Also our cashier was the bomb dot com. Keep up the good work guys 😊
Nice place to shop for all your food needs
When theres a bad storm, I dont see the problem people moving their vehicles under the big tarps to load their groceries or dropping off people so they wont get drenched. But managment obviously did. Putting carts as a barricade? Not good.
Fully Stocked Meat Dept, Low prices as usual. Bought Fajita, Pork Spare Ribs, Baby Back Ribs, Sausage, Rubs and BBQ Sauce, Alot of Beer choices. Partners are working hard to maintain safety protocols for Covid-19, very organized, highly recommend this store. Im ready for Super Bowl Sunday
Awesome place always fresh fruits which is what I go to get
Ghetto supermarket. The restroom was nastier than some gas stations in Mexico
Very busy, plenty of variety, good overall
Excellent customer service
It was fine. Found things I needed
Love this particular HEB... It is HUGE. Well stocked, great prices. HEB brand products are oftentimes far better than their more expensive name brand counterparts.
Great service and great prices
Great place to find groceries
Great place to shop groceriesI love their coupons
So proud of H.E.B still staying strong. #keepthemask
What can I say I love all HEBs
I love this store,they have good prices and the people are friendly
This HEB is most convient on the trip to or from work.It is a very large store, but, it doesnt compare to the HEB PLUS. It doesnt alway carry everything on HEB webshopper.The staff are always congenial when I have a question.
Great prices and service!!!
Store was very clean The only thing wrong is it wasnt an HEB Plus
Always has what I want and an excellent fish market
I like this HEB but i really love to come to the pharmacy. The pharmacists here are extremely knowledgeable and helpful.
Management and supervisory personnel seem to be in recession when it comes to Coronavirus social distancing strict enforcement, when yet it is most needed. BUT they do deserve recognition for their continuous friendly and helpful disposition, since they continue to be quick to listen and quick to help.
Ordered a nice baby shark cake
Very nice and clean, they get a 4 star because the HEB in san Antonio disinfect the carts. This particular one does not. Other than that, well stocked with everything I needed. Super fast lines, and following CDC guidelines. Good job.👏🏻👏🏻
Best place ever. Love my job!
Very friendly, clean, and helpful. Shelves were very well stocked.
10Stars I wish Ft. Worth TX could get an HEB.. but yes I am very pleased with this location when I am down this way in Laredo .😁👍
Please restock your items after they’ve spoiled. The meat was rotting by the sell by date. The fruit was spoiled.
Was disappointed that there was no greeter with a bleach spray bottle at the entrance. I love it as always that the store is kept clean and it smells clean. The young lady at the self checkout was very helpful courteous and knowledgeable about everything.
Terrible, I wanted 4 packs of the HEB jalapeno sausage. I drove hours & they only had 2 packs. The store# is 255 & per Venessa the store manager & Rosie meat manager, they refused to give me another brand for the same price
This is my visit place almost every time I come to Laredo for 6 years clean fresh
Great service, fast in customer service less than 10 minutes in line and line was long.
I love this place so much i mostly go there all the time
Large, clean, lots of variety, and good prices.
Crowded at the checkouts, but were moving rather swiftly and quickly. The CSA at the self checkout was very attentive and nice to me and very respectful. I was buying a 12 pack when the computer asked me for verification of my age she overrode it and I proceeded quickly. Good job H-E-B, I WILL definitely return for more purchases. 😁😁😁
I Like to drive 20 miles to the HEB on San Dario. Cause always find everything.
Nice and organized
HEB has always cared for its customers and employees and thats why everybody continually goes there. But today I was standing in line to pay a bill which took over an hour and management handed out bottled water to everybody waiting in line because the wait was so long. It just shows HEB goes above to satisfy their customers
Great groceries as always.....always love shopping this location when in town.....
Very satisfying to shop @HEB😊
Very bad experience not enough cashiers long lines no 6 ft distance away no cleaning on the registers no sanitizing whatsoever
I returned an opened product only to find it on the shelf the next day. It was a coffe can that had a finger size hole on the aluminum foil under the lid.
Nice heb. Good selection for the size.
Always a pleasure!
Great shopping every one helpful
Good friendly people work there always hope you would get needs and where to find stuff great prices.
A very old location but theyre remodeling it.
Very nice, helpful. Clean manageable
The most ghetto HEB in town. Can’t go in without people staring at you if you happen to look different. The WORST.
Variety and huge. Love it
Was able to buy a few groceries at 5oclock n get out quickly at heb mercado.
I really dislike the fact that this is the only HEB with the customer service area opening until 9am.Even when the fact there sometimes are employees that go clock in stare at us then look down and walk away from customers at 8:45 and decide just to roam back and forth until 9am . i have seen other HEB’s in laredo where the customer service opens earlier take the Delmar locations for example and way better customer service experience.The sad thing is that there is older ladies that have to literaly just standing there for long periods of time when there is employees just there lingering around waiting for 9 am to barely start everything up.disgusting !
The trip to this location was for a late night impromptu get together for supplies for a night of grilling and cold beverages aka cold beers. Everything need was found in only a few minutes. Perfectly laid out makes shopping a breeze. Friendly customer service staff.
It was 8/10 had many stuff,but wouldnt restock in missing stuff
Spacious HEB safe from keeping safe distance
Friendly staff quick service and good selection of items
The bathroom super unclean..
Its ok, the fruit was good but a bit pricey, more than I expected to pay!
Everything is getting back slowly but yet Shelfs are still empty otherwise HEB is still #1 and 2 thank God the hrs are better ...so keep safe wear those masks everyone .
H-E-B (Zapata highway) has awesome Customer Service. I always find everything Im looking for at great prices. Plus, their employees are always helpful with anything I need. Hospitality at its finest!
HEB doesnt fail, they have awesome goods all throughout the store.
Love it 😊 always what I need
HEB always has what my family needs to stay well and in good health.
Friendly staff full groceries on shelfs you find almost everything
At the self check out the worker wanted us to leave the babies outside in the cold while we pay for our groceries
Has everything that is needed, clean an frendly just hate Laredo prices I believe HEB can do better! Laredo is home of slave pay! We need more options! are better prices!
Found what i wanted to buy
Great place to find all my shopping list items, store is always clean and bright. Employees are always looking to assist customers. Food is clean and easily accessible.
Found everything I was looking for without any problems and was assisted by a friendly employee when inquiring about a specific item.
Very friendly and helpful employees
HEB has the best quality and variety, and their selection of own-brands is top-notch
Valentines Day at 8am Cassandra C. had a long line of customers wanting to order tacos and she very happily with a great attitude and fast took care of everyone.I was impressed at her cheerful attitude.HEB you have a good employee right there
This HEB is closest to my parents. So I come here with them when I come to visit. Friendly and helpful staff. Lines can get really long sometimes. Bakery is 🤤
I love this store! The prices are great, just like any other HEB store. Its close to my home but I just like this one because the employees are very helpful and with a good attitude. Its nice to have people devoted to their jobs like they are. Store is always clean! Even the parking lot is clean. This is my favorite place to do my grocery shopping!
My store Grocery shopping and pay my bills👍
Whenever one of the HEB Employees sees I need help they help me out by grabbing a cart for me or grabbing a item i could have forgotten due to my children. Excellent customer service love shopping here!!
Overall excellent store :(1) the food and other merchandise – excellent selection, quality and price;(2) the people -- friendly and skilled;(3) the building -- clean and well lit;(4) the shelves-- well placed, spaced and arranged (with a few support poles in way);Negative comments about policy and practice with regard to COVID-19:(1) This is major. Store policy prohibited the use of reusable cloth bags -– new plastic bags only. It made no sense to be concerned about close contact with cloth bags when the cashier touched many, many merchandise items which had been in contact with the stocker and buyer and possibly other shoppers. Store policy introduced a plague of plastic with very harmful environmental and economic effects. Reusable bags pose little threat. COVID-19 is spread by human-to-human transmission via respiratory droplets, not by exposure to reusable cloth bags.(2) To facilitate social distance of six feet, the store placed red footprints in the checkout lines. Unfortunately, a few footprints placed the shopper in the walkway perpendicular to the checkout line thus blocking cross traffic. Most shoppers approaching a cashier habitually block cross traffic. The store should not promote this. It seems that only the military in commissaries have for decades known how – and been courteous enough – to keep walkways clear. The commissary checkout line extends back into the edge of a merchandise aisle if necessary. Beno curving “lines”, blocking cross traffic, or cutting in line.Pleasant note: at H-E-B the other day, an employee acted promptly but courteously to prevent a shopper from cutting in line – kudos.(3) Many items out of stock, most importantly face masks. H-E-B should have caught up by the time I shopped a few days ago. Beno hoarding by shoppers.(4) Heres a laugh: The public address system constantly carried guidance to include the following gem:“Instead of touching someone, just give them a smile,” How can one see a smile behind a face mask? That suggestion reduced the credibility of the entire announcement.Thank you 35 and Calton H-E-B employees for your essential service – while it lasted,
Its a big HEB, but it feels like youre in Mexico, music and all. The restrooms are always dirty. Their deli has a very limited selection. This store is in desperate need of a makeover. HEB plus is a much better store.
Always find what i need in groceries. And cheap
Heavy items go on the bottom and get double bagged. Soft items on top. Average prices. Ok service.
Its always so neat, clean and well stocked. If you cant find an item, any of the many dedicated employees, will personally lead you to whatever it is you are looking for. They have the freshest meat. Sure, you may think it is more expensive than at that other ducky store, BUT are you buying the same quality? Never!They do all this and more than never gets out simply because they are family and like LILO said family sticks toghether, no matter what
If you dont know why its not called La Madonna youre to young to shop here.
Whats in the store? WHATS IN THE STORE??? Dude there are things, Things in the store! Theres food, there are tools, pencils, medicines, cosmetics! You name it got it! Except life stock, cars and dating service! But hey, you might get luck! 😉🤞❤️😁