Great and professional service. I have gotten my alignments, and shocks replaced in multiple of my vehicles. Everything has been done well at a reasonable price.

I am so frustrated with the service at this location. I came in with a specific request. Driver Front tire has a nail. I was told that it was repaired but after driving a few miles the tire light was still on. So I checked the tire and it still has the nail in it. They tell me that the rear tire was repaired without my knowledge and authorization and was charged again. After leaving the 2nd time I find that my vehicle is shaking and gets worse the faster I drive. None of this happened before coming here. Im back at the store and have been waiting for 30 minutes with no word of what’s going on. I have to drive back home and that’s 170miles. I’m afraid to drive off again because I have no idea what else will be wrong this time. Will I be safe? Is everyone that you all hire this incompetent? I came to Goodyear because of the name and reputation but this location has ruined that for me. I’ll be sure to spread the word as well. What should’ve been 30 minutes turned into 2.5 hours.

I do not trust anyone else with my car other than these guys! They have always given me the best quality at a very affordable price! Thank you guys!

Very clean and the employees were all great. Due to the size of the tires I needed, they had to be ordered. I knew that already. When the tires came in I received a phone call. Went up the next morning and they got right to work on them. They loaded the tires for me as they are very heavy. Would definitely be back.

These guys are good. You’ll get quality service here. However, you’re going to pay a pretty penny, and you are going to be waiting for your car for quite a while because they are so busy.Honestly, it’s a good problem. For all the money you’ll pay, they better take their time with your car.

Great place to get your car tires related problems solved.! Just get here on time .

Not good place to go, stating walk in welcomes and no hospitality whatsoever on a prestigious name, what a shame with personnel, with two hours before closing and they wanted for me to leave vehicle over the weekend. Where I had call earlier that they would take me.Never again first time visit and not returning or recommending anyone.

Fast and friendly service. Very professional and quick with my state inspection.

After trying to have my Ford F350 repairs at dealership with no success I too it to Aldape Good Year. They checked it and did all necessary repairs that my truck finally feels like new again. I am very satisfied with their mechanical knowledge they know their stuffHave made this my to go to repair shop and I highly recommend them.

Well, I can only hope that the part they replaced is in fact a new original and not a refurbished part. I say this after discovering that my Apple Ear Pods went missing. I noticed them missing immediately at pick up. I am certain that the item was in my center compartment because I placed them there before leaving my vehicle - I should of listened to my gut. Not sure if theft is common there but watch out when leaving your car overnight! You may very well get robbed! Ive been a customer for some time now, but now Im never going back, and I will be sharing my experience.-Raul

Incredible customer service! Always kind, honest, and professional. Ive brought my cars to be serviced several times and will continue to do so! Highly recommend!

Crowded at noon on Mondays

Took my rental vehicle in to check out a tire pressure warning light They quickly reviewed tire pressures. Inflated them as needed and I was on my way in 15 minutes. I am sure it helped having a rental car and the volume of business they get.from themFriendly service that took time to explain what they did and likely cause of the problem. A review of the menu board indicated average Rices for a retail service establishment. Easy access to and from McPhersom.

Took my vehicle for oil change service. A few hours later my washer fluid level low light came on. Checked my vehicle and washer fluid, coolant, and power steering fluids were low. This is supposed to be part of the oil change service. Took it back and manager was very courteous and took care of the issue but this is not the first time I have problems with their service. This will probably be the last time I use them.

Very grateful for the diagnostic work done. Very professional and made a complete improvement on how my car runs. Would recommend them to my friends.

Not sure if they now about the repairs need on truck

Excellent service like always. They take care of my vehicle, the service doesnt take long, they offer fair and consistent prices.

Great professional service. Quick in reaching you to tell you the problems with your vehicle and giving you an estimate (which was reasonable) of the repairs. They have very knowledgeable mechanics.

Have always had great experiences at this particular store. Great service is the reason I keep coming back. Workers are knowledgeable and efficient.

Excellent lube and filter place! In and out in 30 minutes or less.

Have been coming here since 2009. Always had great service. Staff always friendly and helpful. Mr. Aldape and staff keep it up.

Good service and friendly staff but I feel they need more people because they always take long for a simple oil change.

Went in with rear window collapsed in door frame not pushing up. Took it here and Tony tells me $1200.00 minimum and theres no other way but to replace everything. I laughed and went to Virlar Auto near jet bowl on McPherson. They fixed it totally for $150.00!!!! I remember last time i went to Tonys he charged me arm and leg. Anybody else feel like hes overcharging????

Almost got killed by them. I went to get my oil changed, inspection sticker, and I asked them to look at the tires because my truck was shaking.They call back, tell me the shaking is because one tire is boluda (its got a hernia). It cant pass inspection. I tell them good, change it out, thats one reason why I took it. They mention that they want to change all the tires. I can only afford 2 and tell them to change out the two worst ones.GUESS WHICH ONE THEY LEFT ON MY TRUCK.Only because my wife kept insisting to go somewhere else because we kept feeling a shake. We were set to go to San Antonio the next day, so I go and check with Murillos.Sure enough, the tire that was damn near ready to blowout, was secured safely to the drivers side.I was embarrassed more than anything. Do you know how awful it is to trust a service and then it turns youre totally wrong. Even worse, your wife was right about it.So, take my review as you will. For me though, after about 12 years of being a loyal customer, Im done with Tony Aldape. I know it wont matter to them since theyre constantly full, but at least now Ill have peace of mind.

Excellent customer service. Very professional and courteous staff. Answered all of questions. Strongly recommend this business.

Always a great experience. They take good care of e and my vehicles.

Great experience all around, we have a fleet vehicle and they always handle everything in a timely manner

Friendly and prompt. Locally owned and operated family business. You cant go wrong doing business here.

Awesome efficient service, great people.

Great place!

Very good service answered all my questions

Excellent customer service thanks Johnny for checking my car out and noticing I need a new tire before heading out of town!! Good call

Every one is always so professional and nice What i like more than anything is Tonys gaurentee. Its REALLY nice 😁

Nothing better than Good Year Tires and service. This location is clean, professional staff and great service and prices.

This is my go-to place to get my oil changed. I took off a star because there is always business and they take a bit long but they are consistent in their service.

Absolutely THE BEST place in Laredo to take your car for every need! Employees are very friendly, knowledgeable, courteous, and honest . The waiting area is very pleasant and accommodating, and your wait time is short . It is locally owned and operated by the Aldape family that has serviced Laredoans for generations . I highly recommend it for any service you may need done on your vehicles .

Excellent price 4 tire $675

Quality service

I took in my sports car to get an inspection sticker and the car failed because the owner said my tires had cracks, (interestingly he sells tires).The problem is that I never use that sport car, and last year I took it to his place with the same tires and it did pass. I dont recommend getting inspection stickers here unless you drive a 2014 vehicle in perfect perfect condition. I will never go this place ever again. I also noticed a man almost left cause the prices seem high.

Extremely fast service and the employees were so helpful!

Customer service is mediocre. Every time I go for an oil change, there seems to be an issue with the service. They can never get it right. Driving further to another oil change location is starting to sound a whole lot better.

Great service and awesome sales advisor called Joe. Ask for Joe when you go there.

I always get good costumer service, they make u feel welcome as soon as you walk in

Great service

They will charge extra for things you dont need . dont come here!

What a great place to get robbed!Be certain that you will pay for their lack of knowledge.If you can, run away as fast as you can.

They have Fast great friendly service. Great place

Very good service, always on top of things, and they usually have discounts.

Excellent customer service! Very friendly & knowledgeable staff.

Ive had my tires changed here before on a 1998 Ford Mustang, the tires included a buyers warranty. A few weeks later, one of the front tires developed a small leak which forced me to refill tire with air constantly, I took it in for them to check and told me a bunch of lies, they began by saying that I was loosing air in my tires due to the change in temperature, although only one tire was losing air, I am no mechanic but I know enough, I do know that when the tires are hot the air inside expands and decompresses when the air is cold. I took my tire somewhere else and was told the valve stem was faulty, went back to Adalpe and refused to honor my warranty.On another occasion I took the same vehicle so they could change a burnt motor on my door window of the driver side, they said they would have it ready in a couple of hours, but instead turned into a week, they ended up losing some screws, charging me to replace them and braking some plastic parts, after I reproached them about the broken items and asked for a refund on the extra charges due to their negligence of losing screws they told me my car was old and thats why it was missing parts and breaking apart, they kept adamant on their charges and I have boycott them completely.

Great place to have your car, suv, truck to be service on anythong that is needed.

Avoid this place at all cost. Completely unprofessional and will take your money without repairing your vehicle.

Good service everytime I bring in my vehicles.

Out of all goodyears iv been to, this one moves cars in and out. Waiting isnt an issue here and I love it

It took a whole week to have the fuel pump changed out on my Camaro and I never got a call that it was ready. When I picked it up I noticed the fuel gauge was on empty and I know I had a 1/2 tank. The car is there again; it seems they messed up the fuel sending unit and/or sensor. On day two and still no status. Oh well, guess I need to call. Last time Im using this shop!

Great service and friendly staff that goes above and beyond for customers. Thanks TJ for your assistance ....

Theyre doing a good job, but besides the fact that theyre expensive, they come up with problems that dont really exist. Most of the time youll end up with jobs that cost $500 or more

The reviews are true. Customer service is non existent. Dont let the Goodyear franchise fool you. The counter guy could barely speak english and didnt call me to tell me they needed parts to do my alignment they just simply did not get it done from one day to the next. Spoke with the manager on duty and he didnt seem to care too much either. The thing is that Im in a similar line of business and this would completely be unacceptable for us. So much for the customer coming first.

Awesome service! Great staff! Absolutely recommend!!

Went for a minor leak on my radiator. I own a dodge so I didnt want to take it to devine or alice due to the minor issue. (5 hours later i get a phone call) I was told by their staff that my radiator was tested and was not giving any pressure at all. (Really?? its a new truck!!!!) So I was told that it would cost over 500 dlls to replace the radiator but it was covered under extended warranty. I got worried so took my truck to devine and got it checked out at the dealer. Dodge dealer told me that it was a 50 Cent hose that was loose. They found the problem in 15 minutes and fixed it in 5. I felt so angry i will never take my vehicles there!!!!

The person at the front desk gives Good customer service but make sure you dont leave any valuable items inside your car, something was stolen from my vehicle.

Had to take my car back three times for the same thing. All the work they did was half-baked. Took it somewhere else and it was fixed on the first try. They are incredibly expensive and do very bad work. Take your car anywhere else, just not here!

Excellent ser

I called 3 min prior to showing up for an oil change. An employee said they had NO wait for an oil change. He said they can do it right away. I ended waiting just under 2 hours. For one car! So, either the employee lied to me and there was indeed a line of people waiting (which I dont suspect is the case, given that no one was there when I showed up) or they have no idea what theyre doing and take over an hour and half to change the oil on a single car. Either way, its bad.Okay, so it turns out that they ran out of the oil filter for my car and forgot to update their inventory which is why they didnt catch it until after the oil change was done. (And presumably decided to wait over and hour to tell me) They suggested putting the old filter back and bring the car back Monday. Hell no. Not on a new vehicle. Jeez.Well, now it turns out they did have one last filter for my car. It was hidden in the back. So it took 2 hours to change my oil for no reason. Never coming back.

They charged me $25 to check my battery when Pepboys do it for free!

Te worst experience ever. They are more than negligent. Do not waist your time with these guys.

Good techs. Good counter people.

Went for an oil change, and a tire rotation. Staff was friendly, and straight forward.

Bad service

Great customer service, courteous, and knowledgeable.

They take forever just to replace two tires. Never again

Great service to the public.

Had issues with my AC and they helped me figure out what was going on. Joe did everything he could to get this fixed. Now I am just waiting to get a quote since the part my car needs needs to be ordered. Thanks!

Got a flat tire they took 3 hours. I went home my tire was flat again

Quality and Speedy service.

Good customer service

Great Customer Service!!

Great service.

Fast and friendly.

Great service!

Good service

When check price on some tires.

Excellent service

Great service

Poor services

I like it..nesecita more offers

Better. Treatment. Y. Good prices. Quality services

Well, I liked it because I was very well looked after by the Mechanical Magazine and the service was prompt.

Immediate attention, excellent service and it is very comfortable to wait at reception. Always recommended

There was no system to remove the inspection

Excellent service

They charged me very EXPENSIVE and stole my cables

Ex counter

👍🏻