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Mattress Firm Lansdale
451 S Broad St, Lansdale, PA 19446, United States
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Mattress Firm Lansdale
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Li
Review №1

Cody was great and helped me very much. He took the time to make sure I was comfortable with the right mattress and made sure that I was happy with it. He educated me on things I never thought I would know. Much appreciated Cody.-Liam

Ge
Review №2

Cody was terrific! He was helpful, knowledgeable, and helped us find our perfect mattress. I highly recommend asking for him when you visit the Lansdale store.

Da
Review №3

Very nice and low pressure customer service by Benjamin. We came in looking for a new king mattress to improve our sleep. Benjamin was very professional, knowledgeable, attentive and gave us several options to try. He was not pushy and very patient. Good deals from the Labor Day sale; got about $400 off the base price. Looking forward to better night’s sleep!

Je
Review №4

First I want to say that working with Cody with my purchase was a wonderful experience. My husband and I came in earlier in the day (8/30/21) to price out a mattress. We went into the store, Cody greeted us and got started with figuring out what we wanted and how much it will cost. We needed to figure out the right size of the mattress but we promised wed be back later that day with that answer and to complete the transaction. He got all the information and pricing together for either the queen or full size, so when we came back. All we had to do was pay. I came back by myself and added the frame to the purchase. Cody was working with other customers when I came back so I patiently waited. The customers Cody was working with at that time were less than pleasant to put it nicely, but Cody was very professional and took care of them the best that they would allow. He finally was able to get to me and he was so apologetic for what I just witnessed. We got our transaction completed and chatted a bit more. He is an exceptional person. Very professional but also down to earth, great traits of a good salesman. We just got our bed today, its comfy and perfect. Going to this store was a great choice and Im a very happy customer.

Ke
Review №5

Cody was very knowledgeable. I was a past customer and swore I would not come back to mattress firm due to a bad experience where sleepy’s/mattress firm/sterns and foster were not holding up their end of the bargain with regards to the warranty. Cody went above and beyond to get me in the store and made it right.

L
Review №6

Ben was excellent from start to finish. He answered ALL of my questions and helped us stay close to our budget without giving up the quality. Would recommend them anytime because of their product knowledge and customer service.

Do
Review №7

Our service was great, and we got a great deal! I needed my mattress shipped across the country and the guy who helped us (I think maybe Cody?) went through many phone calls to get it sorted out. He was very helpful and I feel I got a great mattress that fits my needs.

Te
Review №8

Went into the store to buy an inexpensive mattress and frame for our daughter to take to college. While the mattress we found online that was on sale no longer was available at the price we wanted to spend, the sales person worked with us to get a really good mattress at a very reasonable price. Extremely knowledgeable and friendly staff with a large number of samples to choose from.

Rp
Review №9

Needed a new mattress for our new bedroom set . We chose mattress firm because of their pricing . Not only did the beat other places in price our sales guy was excellent . Cody was our sales guy and he was fantastic . Very knowledgeable, down to earth and honest . He didn’t try to oversell anything . Highly recommend

Ro
Review №10

Knowledgeable sales rep who did not try to push us into extremely high priced mattresses. He took his time gave us options in our price range. Quick and easy delivery. Most definitely recommend this location if you need a mattress.

Jo
Review №11

The sales rep was very knowledgeable and worked to get us good mattresses around our price point.

Al
Review №12

Ben and Cody were awesome with helping find the perfect mattress and accessories. As well as making sure logistics were worked out for my move out of state

Ju
Review №13

Today my wife and I went to Mattress Firm to purchase a new mattress. Our salesman Cody was great.He showed us an array of mattresses that we picked out beforehand and then some.It was a nice experience. Even better was the fact that we sre getting it in less than 48 hours.Great job Mattress Giant!

Ch
Review №14

The salesman Kody explained the different types of mattresses & springs, crucial info for me because this type of shopping I last did over 20 years ago (!)He answered my questions in a professional manner, which helped me to choose the correct size.A pleasant experience, and I recommend shoppers to Mattress Firm in Lansdale !

Ke
Review №15

Cody was knowledgeable, pleasant and helpful. Answered all my questions. I would return for additional purchases.

Mi
Review №16

Highly recommend mattress firm in Lansdale. The process was honest, smooth, very reasonably priced, and comfortable. Thank you Ben and the staff at Mattress Firm Lansdale

Da
Review №17

Staff was very helpful and informed on their products. I got really good deal and looking forward to receiving a really comfortable mattress.

Ch
Review №18

Cody has been great and very helpful when choosing a new mattress and base.

Da
Review №19

Ben the sales representative was very knowledgeable. He took the time to find out my needs. Very patient. Great prices. Great experience.So exited for better sleep. I will be buying from him again.

Ma
Review №20

Cody was great. Super knowledgeable!

Ka
Review №21

Cody was curtious and knowledgeable of the products. Also willing to work with my budget.

Ta
Review №22

Benjamin was a great help with us finding the right mattress for us. He is very knowledgeable and friendly. We went to other mattress stores but we felt this company had the best prices and great discounts and incentives. I definitely recommend looking here first before you decide to go to other stores when looking for a mattress. You will not be disappointed.

Wi
Review №23

Ben was benstatic! Very knowledgeable and helped with all our questions.

Ca
Review №24

Buying a mew mattress and bed frame was so easy! Benjamin was super helpful and very patient while I tired to decide between multiple mattresses, and was able to provide relevant information about each one. Would definitely recommend, especially if you are moving far away because they have nation-wide delivery. Very satisfied with my overall experience

Ka
Review №25

Ben was very knowledgeable and walked us through what was important in a mattress and why. He provided us all of the benefits, gave us all of the heads ups, and was very helpful.

Ch
Review №26

Cody was great!!! Helped us find what we were looking for and walked out same day with it. Thanks Cody!!

Nu
Review №27

First rate experience of buying a mattress and box spring -- friendly, knowledgeable salesman, Lanni. Easy paperwork that didnt take a lot of time. Store is large, calm, clean as a whistle. Mattresses of all sorts. We will return! Thanks.

Ge
Review №28

Salesman was patient and had us try various Mattresses until we found the one we liked.

Da
Review №29

Very happy, on the new purchase thanks Cody

Ma
Review №30

Jerry and Ben gave knowledgeable and friendly service. A very smooth and streamlined transaction. anyone in the area should stop in to see those guys!

Pa
Review №31

Ben was a very good salesman.

Ma
Review №32

Clear, honest communication, very nice guy, easy and efficient.

Sc
Review №33

Had a great experience choosing a new mattress and foundation at the Lansdale location. A big thanks to Ben! He seemed knowledgeable and made it a smooth process from the second we walked in until we left providing insight to help us narrow down the best product for both our sleep habits. Very pleased with our purchase, and look forward to better nights of sleep ahead.

Ch
Review №34

Ben Ginsburg was a pleasure to work with and he assisted us in finding the perfect mattress. He is kind, patient, and knowledgeable. We learned a great deal about the different types of mattresses, which gave us confidence that we were making the right choice for us. Thanks Ben!

Fo
Review №35

I had a very good experience with the team at Mattress firm. They were extremely helpful and prompt to respond to my questions. Delivery happened exactly as scheduled with no hiccups or delays. The store is large and has a good selection of mattresses.

El
Review №36

Ben was very helpful and did not rush us. He wanted to make sure our experience mattress shopping for the first time in 10 years was a good one.

RO
Review №37

Gerry was extremely helpful with making sure we found the right mattress within our budget. Very knowledgeable about the different brands. Thanks Gerry!

co
Review №38

I purchased a mattress months ago and only have goods things to say. I saved a great amount because the Tulo mattresses were on sale and I was able to purchased the bed frame on display for 50% off as well. I believe the gentleman who helped me was named Johnathan (with shoulder length hair). He was very courteous and informative. Thank you!

Da
Review №39

The salesperson, Benjamin, was a pleasure to work with.

Ki
Review №40

Benjamin Ginsburg was our Sales Associate. He was knowledgeable and very kind! Would highly recommend working with Benjamin to find your perfect mattress for a good night’s sleep.

Br
Review №41

My wife and I purchased a mattress today and Benjamin G. walked us through the process as we went in not knowing where to start. He was very informative, friendly and did not add any pressure for us to buy. I could not have asked for a better experience!

Bi
Review №42

Benjamin was excellent to work with. Low pressure. Very knowledgeable and helpful. Very happy with the whole experience

Ro
Review №43

Ben was great!!! He took the time to go through our mattress options and what would work best for us. He was very patient while my husband and I made the decision on what mattress to move forward with, we didn’t feel rushed. I would recommend Ben and this location.

Bl
Review №44

The sales guy, Benjamin, was awesome. Not too pushy, not trying to upsell, really listened to what i wanted in a matress. Definitely recommend going here and buying your matress.

Sh
Review №45

Benjamin took his time showing us numerous options to meet our need. I am comfortable we purchased the best combination of Mattress and Base.

Sa
Review №46

Ben was very helpful and saved me money. Great guy !!!

Ne
Review №47

I bought a tempurpedic mattress in November 2020. We were told we had a 90 day trial and if we did not like the mattress we can come in and find another mattress we like to exchange. We did not like the mattress we originally bought and went to see if another tempurdepic mattress would be a better fit for us. We were never told that there would be a $250 fee to restock the mattress on top of having to pay a delivery fee of $120. Talking to the employees, they stated this was standard and could not show me anywhere on my receipt or documentation stating any information about a restocking fee. I would have never purchased a mattress from mattress firm if I would have know this. This is a rip off and a scam. You can purchase the mattress online (Amazon) for a lot cheaper ($1,000 dollars less) that has NO restock fee.

Ma
Review №48

Ben had great knowledge of the variety of mattresses & was a great resource during our first mattress shopping experience

Ki
Review №49

Have more experience with assistance

Ro
Review №50

Great friendly service Ben Ginsberg knows his stuff!!! Can’t wait for the bed to arrive Saturday!!

Ma
Review №51

They had the exact pillows that I had been searching for online, and at a better price.

Ma
Review №52

First time we bought a mattress in 16 years. Last one was an inexpensive, normal one. Recently spent a week sleeping on a Tempur-pedic, and both of us slept for a week without back pain, so we decided to explore the current state of the art in memory foam.Ben G answered my wife’s call, he was very polite, striking a great balance between mellow and informative and responsive.We went to the store and started flopping on mattresses, basically starting from scratch on our education on memory foam. He had two other parties to help ahead of us, working alone on Black Friday weekend, surprisingly. Very politely kept in touch with us about the wait.When it was our turn, we had his undivided attention. There was zero pressure; he was informative, considerate, not remotely sales-ey... as a sales person myself, I could not detect one flaw in his presentation, communication, techniques. I was very impressed, honestly. And he seemed on the young side, to be that good. It was a great experience, he had the product we decided we wanted, and we came back on another day to finalize measurements and some peripheral questions, and just closed the deal.I am in small business myself, and I tend to go very far out of my way to give my business to local, small business. Nonetheless, Ben did the work extremely respectably, and I had to honor that with the sale. He did an excellent job.

An
Review №53

Bought a tempur pedicure mattress today. Worked with Ben who was very knowledgeable and helpful. Great experience.

Sh
Review №54

Outstanding customer service, and the delivery of my mattress came earlier than expected. I love my mattress

Ro
Review №55

Benjain G. was very knowledgeable, pleasant, patient and helpful in purchasing a mattress that will easy our back and hip pain. After taking time trying out several mattresses, we walked away very confident that we purchased the right one for us. We would highly recommend MattressFirm and Ben. Thank you.

Ro
Review №56

Ben was more than helpful in guiding us towards the new upgraded bed my fiancee and I decided to finally treat ourselves to. Social distancing has forced us to spend more of our time locked in the house and that means more of that time is in the bed. We have been living in a cave for so long, sleep had become a chore for us and I am so grateful for the extra time and personal attention Benjamin paid us to bring us into the present. Our previous antique boxspring and mattress had evolved into a spring loaded pointy platform of horror that should have been replaced when we finally upgraded from the floor mattress we all start with in our first apartment. Recent issues related to my health have finally tipped the edge over and we had no idea where we would even start other than adjustable. So after a little research online and a couple trips to the can to vomit from overexposure to guerilla sales douchery tactics, we decided to seek advice from a professional. We literally bought the first bed Ben showed us, he gave us some time to just poke around with the remote and appeared to be an expert multi tasking machine as the only in store personnel available during this reduced COVID shutdown. There were no pushy psychological tactics employed, no sense of urgency to nudge us to bite right now. Ben even found us a way to enjoy the upgraded zero G features by creatively combining a much more affordable base with the new purple mattress that felt like what I imagine a fetus gets to experience before it starts to position itself head down in preparation for being fired like a 6lb canonball through a barrel the diameter of a slurpee straw and not only live through it but also retain no memory of such a miracle of life. Thanks Mattress Firm, you are my new favorite.

La
Review №57

Ben assisted us. He was top notch and made sure we selected on comfort not price.

Ga
Review №58

My wife and I were very impressed with young man name Jake. He was so knowledgeable and caring about our needs what we decided to stay and buy instead of shopping around. Moreover, the new Pressure Smart Mattress we got is so amazing that I want to thank Jake for showing me how I could sleep better with Adjustable base and this pressure smart technology. Thank you Jake for opening my eyes .

Lo
Review №59

Great service!

Jo
Review №60

Nice guy named Jake was very helpful and knowledgeable helping me get the mattress I needed. Also very neat and organized inside the store made shopping easy. Thank you Jake !

Ju
Review №61

I dislike mattress shopping; who doesnt? I needed a mattress for my guest room, and after nearly paralyzing myself shopping online, went to my local Mattress Firm. The salesman was not pushy, imagine that, and I left in less that a half hour, after trying out a few mattresses for comfort. It was a pleasant experience overall.

ch
Review №62

I went into the store only knowing that i wanting sized bed and nothing about the other details concerning mattresses and walked out satisfied with a mattress that suited me perfectly.Richard walked me through the process of testing all the different options available in the mattresses and bases in the store with a friendly and helpful demeanor. He even offered options more in my price range once i told him that the most expensive options werent in my budget.All around, i recommend shopping at this mattress firm location.

Wi
Review №63

Wife and I just purchased a new bed from mattress firm, Salesman Bob was very helpful and professional. He worked magic with the price. A very, very nice guy . I reccomend mattress firm in lansdale

Mk
Review №64

Jake helped us pick out the perfect mattress he was very knowledgeable and was able to teach us things about beds we had no idea about and was able to answer all our questions without hesitation. Highly recommend coming here and highly recommend talking to Jake!

Iv
Review №65

Richard our salesman was very knowledgeable about the products available at that specific location and went through the process of helping us select a bed that met fit both mine and my husbands comfort level. Our mattress was delivered quickly within two days and the delivery men were just as professional as the salesman. Great store..would definitely recommend them to anyone!

Ge
Review №66

Great service, Richard Gaylord was professional & showed me the options in my price range, tried them & I bought the set that was the best for my needs. His Manager, Bob was also very helpful. Remember to ask for the free $30 pillow! Highly recommended.

Fi
Review №67

Salesman Bob was truly great. Absolutely zero pressure. Knowledgable recommendations based on my questions regarding my back issues. Cant recommend this place more. Been sleeping great for a week so far. Would go back in a heartbeat.

Sa
Review №68

My fiancé and I went to the Lansdale location last night and we had such a wonderful experience. Richard was our salesman and he was great! He was very knowledgeable, patient, and kind. He stayed after hours to ensure that we were happy and that we found the perfect mattress for us. We are very grateful for our experience.

Mi
Review №69

I cant believe I fell for the dont worry, you have a 10 year warranty SCAM!I purchased 2 box springs and 2 mattress about 1 year ago. I went to move one of the beds to paint and realized one of the box springs had broken (wood was cracked, and broke through the bottom of the box spring). I kept my receipt just in case something like this would happen. I submitted a claim, and the initial reply was acceptable as is....So they are saying its ok to be BROKEN? When I complained, they asked for the box spring tag. I removed it when the bedding was first added. Well, it does say not to be removed, except by the consumer!! As it turns out, that VOIDED MY WARRANTY!! How is that possible? I have my receipt and they have my records, but they cant prove that is their mattress. UNBELIEVABLE!So it is my goal in life (at least for the next year or so, to let as many people know how much of a SCAM mattress firm is, and that their warranty is USELESS. If I can stop even one person from buying a mattress or box spring from them, then I feel I got my moneys worth. Now I know why the place I originally purchased from near this location already went out of business.

Be
Review №70

Told the guy I was moving to another state, told them I only wanted to look since we were moving out of state..salesman was so nice we trusted what he said..said he could deliver to Myrtle Beach, that was a lie. Said the pillows were free, that was a lie. Turns out there is no sleepy in Myrtle Beach and they tried delivering to my old address..states away!! Customer service kept saying they would call us back, never did. I called the store we bought it from, guy said nothing I can do..Ill leave a message for a manager...really?! Its 4000 dollars we paid cash, not a pair of Nikes pal. Now we are out 4K sleeping on the floor..yes kids too, on the floor. Could take ten days before we get refunded..but hey some guy made a nice commission lying to us...topping on top,I got an email stating my mattresses are delivered!!??? FYI, they are merging with mattress firm, dont be fooled!! The salesguy said some African company was buying them out..thats a lie too. What a terrible thing to do to someone..I get sales and commission but really to do this to someone..I told him I didnt want to buy anything in pa because we were moving and I didnt want any problems. OK so youre saying lie and steal your money and sleep on the floor.

Sa
Review №71

Had a great experience here. Sales people are very attentive and helpful. Richard helped us get 2 new matresses for the best deal possible.

Je
Review №72

We just purchased the best mattresses and pillows, at an amazing deal! Richard Gaylord helped us out tremendously. Im so excited to sleep well with our purchase!

Vi
Review №73

Excellent service, no pushy sales people which was nice. Highly recommend this location!

Pa
Review №74

Hate pushy salesmen, but only felt accommodated and understood, Jake was great. Also relieved to see the store so clean, thats one of my pet peeves.

Li
Review №75

Jake was very helpful and knowledgeable with my bed shopping experience

Ja
Review №76

Ben was very helpful

Ru
Review №77

Im not sure why there are could be any bad reviews here, but my fiancé and I had the most pleasant experience buying from the MF in Lansdale. Bob, our representative, was super informative and helped us weigh out all of our options in terms of comfort and price. Richard was also very nice and helpful as well.All and all, I would give them TEN STARS, if I could.

Ro
Review №78

Well organized. Good sales. Good return policy. Friendly staff.

Ca
Review №79

Bob was easy going, informative and professional.We love our mattress set abs will be returning.

Ja
Review №80

Sign says opens at 10am on a Saturday....waited for a while...left at 10:20 (still no signs of life inside) and drove to Mattress Factory in Harleysville. They were open, so we shopped there. Bad way to run a business Mattress Firm.

Ma
Review №81

Our salesman Richard was incredibly helpful and knowledgeable! We had a great experience purchasing our mattress and will definitely return in the future!

Th
Review №82

Very friendly helpful service... clean store!

ce
Review №83

The sales person did not seem to want to help us and was preoccupied with other things. We went to a different location to get what we needed.

Sa
Review №84

All around great place

jo
Review №85

Disappointed theyll sell you a mattress and boxspring and a bed but they wont take the old one out especially since I bought it from them will do business elsewhere

Pa
Review №86

Horrible service. Tried to sell us used mattress

Information
27 Photos
86 Comments
4.3 Rating
  • Address:451 S Broad St, Lansdale, PA 19446, United States
  • Site:https://stores.mattressfirm.com/pa/lansdale/mattress-stores-lansdale-pa-8944.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=philadelphia%20pa&utm_kxconfid=uflnw2ovk
  • Phone:+1 215-412-2372
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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