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NAPA Auto Parts - Genuine Parts Company
1030 N Broad St, Lansdale, PA 19446, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Sa
Review №1

Tom is amazing! Every time I come around, he’s always helpful. Smiling, greets and just is so welcoming to everyone. Amazing person to be on your team!

Jo
Review №2

The young man is rude and has an attitude. Does not show professionalism or courtesy. Very unwelcoming. I did not get his name. I will not be returning to this particular store again.

Pa
Review №3

Didnt get a name but Female manager is rude and not professional at all. I’m surprised she has a job in the customer service industry. and Pat at the counter was not really knowledgeable. I’ll shop elsewhere next time.

Mi
Review №4

The guy has an attitude and its not very welcoming to the Spanish community! I will never spend another penny there. I asked for help and this guy all he had was an attitude and acting like he doesnt need me buying anything there. This is the second time. I rather go to auto zone or else where!

Ch
Review №5

Very good service.

Ch
Review №6

Good service very attentive

Wa
Review №7

They always have what I need in stock. I shop here often. The staff is always very helpful and friendly. The prices are very good also. Have a great day.

Ch
Review №8

The counter ladies did a great job at helping me with my caliper.

Os
Review №9

Always have the parts that I need at a great price!

Ta
Review №10

I experienced an unfortunate mishap which left me stranded at an adjacent business. The staff at this location were very professional and helpful - even going so far as to call a specialist who was able to install a needed part right there in the parking lot. Above and beyond!

be
Review №11

Very friendly service. The service person helped me get what I needed plus they had floor mats for my car at a deep discount.

Be
Review №12

Always someone helpful there, got a bad part (what turned out to be a return that they got boned on and then we got the part) honored the warranty and got it all fixed. Tom helped through the whole repair and got us the parts we needed and offered some sage advice. Great group of car guys who really want to help.

Fr
Review №13

Had exactly what I needed.

jo
Review №14

Nicolas was very friendly. I needed help finding a fuse for a Bmw 328xi and it was almost closing time. He was very awesome and more interested in me finding the right fuse rather than worrying about time. You don’t find too many nice people like that. I definitely recommend this place.

ja
Review №15

Good people .make sure the woman Madison takes care of you. She knows her stuff. Hit or miss with the guys working there

Mi
Review №16

Always have what I need

bo
Review №17

Gim with a G saved my life. I was riding on a little kid bike and he raised my seat with a allen key. Great customer service especially knowing that I wasnt a customer just some guy who needed saving, because I had 40 pounds of meat in my backpack (not human kind, just dead animals to eat) and my seat was to low... Tom helped too. Thanks guys

Pa
Review №18

Staff didnt seem very friendly or attentive to me. There were 4 employees on shift I saw who ALL decided to pick up 4 separate phones instead of check me out which would have taken less than a minute. First guy I saw at register didnt even acknowledge me and it felt awkward standing right in front of someone whos supposed to greet you and check you out, I could have made a smarta$$ comment to get his attention....but I didnt feel like being rude. I could have walked out with what I wanted to buy without them even noticing. An employee finally asked if I was being helped after being the only customer in the store at the register standing in front of 4 employees ready to check out. A place of decent selection of auto parts but definitely not a place where good customer service is present, go to Advanced Auto - they were helpful, attentive, and nice.-Patrick K.

Cr
Review №19

Excellent local supplier for all your Automotive needs no hassle no waiting

Jo
Review №20

Place is great they always get what you need almost always know exactly what you are looking for, manager is super knowlegable .

Br
Review №21

What happen to this store? I went to get a part service was so bad i left.Will never go there again!!!! Owners should look into training sales people.

Jo
Review №22

Newly remodeled. Had parts I needed. Friendly counter person.

mi
Review №23

They will bend over backwards to help u find what u need or tell u where to get what your looking for. Knowledgeable staff

Ha
Review №24

Always have what I need for my Jeep compass!! Excellent service, friendly staff!

Em
Review №25

So nice, both over the phone and in person. My son even got a free basketball!

Ya
Review №26

Very bad service and customer care

Ja
Review №27

Very helpful and if they dont have it they will get it

Fr
Review №28

Great crew great parts

Ja
Review №29

Very knowledgeable and friendly staff!

Bi
Review №30

Manager Madison and her staff are capable and knowledgeable.

ha
Review №31

Napa = over price cheap Chinese made parts

La
Review №32

Great place and great people, love this place

Cr
Review №33

Their systems are a little less then conventional. Regardless though, they get the job done, and done right.

ja
Review №34

Great knowledgeable staff, lots of parts on hand!

Ro
Review №35

Great auto supply store

Ra
Review №36

Not what it used to be, but still better than going to Pep Boys or Advanced.

Bi
Review №37

Had what we wanted

du
Review №38

Knowledgable and helpful staff

Ma
Review №39

Very helpful staff.

Gi
Review №40

Great auto parts store

St
Review №41

The gentleman at the counter was friendly however the store was pretty messy.

MD
Review №42

Theres a lot of car parts and you can get it, and its also cheap.

Pe
Review №43

NAPA is the old stand by

Br
Review №44

Very helpful

Ge
Review №45

Good service

Ma
Review №46

Very helpful

Ch
Review №47

Awesome staff

An
Review №48

Awesome

Jo
Review №49

Dirty . Disorganized

Ho
Review №50

Great service

Es
Review №51

Great service

Information
5 Photos
51 Comments
4.4 Rating
  • Address:1030 N Broad St, Lansdale, PA 19446, United States
  • Site:https://napaonline.com/en/pa/lansdale/store/27442?cid=pl_yext_gpc_GenuinePartsCompany_27442
  • Phone:+1 215-855-5121
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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