WARNING: DO NOT BUY THERMADOR APPLIANCES. We spent over $40k on appliances during a home renovation, purchasing a refrigerator, freezer, range/ovens, dishwasher and microwave. During the first five months of use, the range/oven malfunctioned and required two service calls, the dishwasher malfunctioned and required two service calls, and icemaker inside the freezer spontaneously started gushing water overnight resulting in a flood in my home with thousands of dollars in damage. Each Service call took about 2-3 weeks before someone could come out, during which time we had no oven/range, dishwasher, and/or freezer. This is one of the very few times I have ever left a google review, but Thermador makes a terrible product and Ferguson fails to adequately support their customers.
Needed a 14 rough, 16 height toilet for a client. They had it in stock, at a decent price. Cant ask for more than that!
Looked to get a part for my delta faucet and they didn’t have it in stock. Salesman asked where I bought it. After I said Lowe’s he wanted no part of it and said they don’t make spare parts for stuff they sell at Lowe’s. After digging a little further on my own contacted delta faucet and they are shipping the part to me at no charge. Being in the business why wouldn’t I get that recommendation from the clerk? Horrible customer service.
The place is full of bathroom fixtures and trim. The staff starting with their receptionist are very warm and helpful. My only request is to see more complete bathroom vignettes that are fully decorated. This would enhance the purchasing experience.
Great place a little pricey but they do have what you need and good quality
Customer service best around.Molly is taking care of me very knowledgeable very happy to take care of us.Very happy to answer every question I have came up with.
Poor return and cash system, system wont even take s chip card. Nice personal service, the counter service was excellent. Horrible cash in out system. DINOSAUR SYSTEM!
The staff are great at this location, very knowledgeable and helpful! Their showroom is large and has a good variety of current Styles across a wide range of manufacturers including all of the top names in the industry
I needed a capacitor and a condenser fan motor for my AC. They had both in stock and despite what other reviews said, they were cheaper then anything I could find online and I did not have to wait for it to be delivered. There were no prices on the shelf but when I asked they looked them up. I woke up to a warm house and go the unit running by lunch. Thanks Ferguson
Great experience very helpful and qouted the complete project
Cassidy was extremely helpful and had my materials delivered to the job site the following day ! thank you again
Excellent place. Sales department is impeccable and the selection is outstanding.
Ferguson had a great supply of faucets, in a range of prices. My order arrived in 2 days!
Great place, great service
Excellent quality products and service
Very ignorant staff. Will never be back here again. As a simple question and get a smart ass comment.
Very helpful counter guys
They had what I needed but the prices were terrible. Some were more than double what Home Depot charges. The prices arent marked and some items werent even scanned, seems like they charge different people different prices.
Staff was very helpful.
Excellent selection, very busy
Molly, the salesperson, is very knowledgeable!
Prices all over $10.00 price spread on 25.00 item.
My go to place
Expensive
I worked here. They have an awesome showroom and with knowledgeable associates to help you. The counter has pretty much anything youre looking for in parts and so forth along with guys who can assist with questions.