I ported 3 lines over to Verizon at CellOnly in Lander and my service was amazing! Sarah was one of the most helpful and supportive customer support technicians I have ever seen. She helped me above and beyond what was expected from her and treated me like family. I cannot express how much I appreciate Sarah and the rest of the staff at this location.
Tyson was great and so was John. They answered all my questions and were very patient abd made sure I had no more questions before I left. Tyson will contact me with the info I was in need of. Great experience!
Kathleen was on top of tackling issues that arose with me switching services. She puts her customers first and realized not everything she could do so she would make the calls to get it done no matter what. Awesome job.
Sarah and Kevin DESERVE a RAISE!!!!! Their customer service is superb and incredibly friendly. They have provided THE BEST customer service I have EVER experienced and I strongly advise their manager and higher up to give them major props (and more money). I will be coming back to the Lander location again!
Sarah went above and beyond to take good care of us. We were very pleased with the service we received. We will be back.
I had a great experience with Sarah. Needed to set up new service. First time with Verizon. Sarah was very friendly, helpful, knowledgeable and the visit was smooth and successful. Thank you!
Alyson was very helpful in helping us transition and upgrade to new phones. She walked us through the whole changeover and gave us all the different options for what we could upgrade to. She definitely took the extra time to make sure we had all the information and made us feel like valued customers. She even recommended the best cases and screen protectors to make our purchase last. When we had a small issue after our purchase she made sure to make it right. We’d highly recommend Alyson at CellOnly/Verizon.
Tyson is the Man to go to, I was very impressed and it was easier than expected. My experience was pleasant!
The service was very professional. The associates were friendly and knowledgeable. All of our needs were met to our satisfaction.
Employees at the Lander location are very knowledgeable and courteous…. Wasn’t happy with the online representatives with Verizon.The representatives that I spoke with when I called could barely speak English and I’m sure had an IQ of less than 60 and Rude. The local Verizon store employees were very helpful( Jay and Sarah)….. however, I am considering changing cell service providers….I don’t know what training is provided to these phone reps but obviously not enough to be helpful to your customers… staying on the phone for over 2 hours and they promised to call me back if we were disconnected… instructed not to call them … after 6 hours I finally called them back….I had to complete my online information AGAIN!!!! This is ridiculous service
Alyson, the team leader was the best person in the world. Amazing service all around from the whole team. Upgraded to the new purple phone, and was treated like family here. All day 100 stars. This is how you do a job.
Vary professional, helpful, and good customer service. Would recommend!
Very helpful technician. Learned several things about my phone.
Tyson was awesome. Very great customer service.
Alyson was very kind answered every question I had. She made the painful experience of switching phone painless as possible. I would defiantly recommend anyone go there.
Kaycee was so knowledgeable and nice. Never pressured nor ignored. At Lander Wy.. she was the best..
Great customer service from Kaycee at CellOnly today. She is friendly and extremely knowledgeable,willing to navigate the Verizon retail end of things to make your purchase or transition a pleasant experience. I do not hesitate to recommend her for your next visit to CellOnly Verizon Authorized Retailer in Lander, Wyoming.
I had a great experience at CellOnly with Tyson at the Lander, WY store! Tyson is a truly kind man and did a great job!
It was a busy day, but once they got to me, I got in and out pretty quickly. Sarah was very helpful. She kept the trying to sell me things to a minimum, just helping me get a phone.
Awesome service from Jay! And, everyone was so friendly!
Allyson was so helpful and easy to work with today. I walked into pay my bill and walked out with 2 new phones. The best customer service I have had in a long time. Thanks Allyson.
Sarah was a great help and didnt hesitate to help me with all my questions.
Super great service went way beyond and above. Allison you rock!This wasn’t easy but you worked hard and I’m grateful.
Great people and great service. Very, very helpful!
Mr. Romelo was INCREDIBLY HELPFUL and caring as the issue was with my recently deceased mothers phone. And was even understand with my fear of getting a new phone, because Im INCREDIBLY computer illiterate and HATE CHANGE...lol But hes the greatest. And would prefer to deal with him in the future...from Wyoming USA 🔫🤠🇺🇸
This lady that helped me was very spoken. Intelligent. Explained everything that was so understandable. Which made it easy to do .very helpful. And one darn good looking lady married through. Anyway had a awesome experience. Excellent service thank you....
Sarah and the staff at Verizon were super helpful and knowledgeable. I appreciated all their help!
My experience was absolutely amazing. Kaycee was not only helpful and knowledgeable she also was very pleasant on the eyes. Overall she’s a great addition to the storeDavid Hoyt
Tyson was great! Very helpful....
She was very patient and understanding when helping me get my first phone line. I appreciate her attentiveness and kind qualities! 10/10 would recommend
Romelo was very informative, patient while serving me. I felt I he/her/they gave me best advice on what I was really looking for. Hopefully they see this.
Romero was very quick attending to us. He was very helpful and polite. He got us set up with new phones at a great price.
Sarah and Alyson were very sweet and understanding! Very knowledge and very patient
Jamison was very personable and was able to help me with several questions and a purchase.
Friendly had answers for the questions I asked about price’s on items in the store and did a good job at putting screen protector on my phone and informed me that my screen protector was under warranty.. I would recommend this store ..
I like them. They never have what I want though they always have to order it in. But if its there, its definitely a friendly, inviting place of business. Shoutout to the reps who are always nice to me and help me with everything. Customer s we rive is the name of their game.
I had a great experience, Mr. Romero provided exceptional assistance getting me set up with a new phone.
Sara was a delight super fast and helpful even finished the job well I went an had lunch
Sarah was extremely helpful and pleasant. She explained the process and options well.
Sarah has been very helpful and knowledgeable. She is the best!!
Allison was awesom, so friendly and knows her job well, great asset to your company...on the other hand the gentleman working there was terrible. Not only did I wait 50 minutes but he took 2 people before me who had come in after me.
Alyson diligently worked us thru one Verizon set-up horror after another--for two days-- until we finally had the accts. phones, plans and reimbursements we were after. Friendly, funny, patient and knowledgeable, she saved the loss of our account with this company.
Allyson was incredibly helpful and got me in and out as efficiently as possible and was able to get me set up with the best deal possible!
Sarah went above and beyond to make sure I got my phone working like I wanted. She is awesome
Screen protector replacement done quickly and expertly by Sarah a quick learner and nubie …
Sarah was a life-saver today. Outstanding customer service, listened to my individual needs, and did not give a salesman vibe.
Sarah was great to work with, very helpful and accommodated my work schedule
Help was there when I needed it most. Alyson was very kind, funny and helpful!! A big thank you to Alyson. 👍✔️💯
Allyson was efficient, answered all questions and totally helped us make decisions that informed us. She was not at all pushy but very knowledgable!
I had fun waiting for my service . Enjoyed how great were the employees.
The young lady was gabbing with an old man who wanted to talk. Would have benn been ok, if there wwasnt 10 people waiting and at least 5 had already leftI left.
Alyson Abrams The team leader at Verizon retailer in Lander Wy was Awesome great customer service and Great deals she Deserves a Raise without a doubt!!!!;) 💯✊🤟👊🤝👍🤜🤛🏻👌🤘💪
Kaycee took the extra time to clean my screen and phone. She was very professional and made my experience enjoyable. Thank you! She was awesome!
Very nice and helpful. I will do more business with her. THANK YOU
Not very knowledgeable or forthcoming about the charges incurred separately from Verizon charges, as they arent actually a Verizon store.
Alyson is extremely knowledgeable and helpful!! She takes her time with every person until your problem is solved. I’ve never seen much use for going into Verizon stores, but if you want quality service and to meet a super nice person, go in and talk with Alyson
She really knew her stuff. No problems.
Excellent service and very helpful. Answered all questions efficiently and was very friendly. Recomend this store
Really friendly and helpful staff with a great selection of products.
We had the best service and experience at CellOnly. Alison did a great job taking care of our needs and getting us out the door quickly.
Allyson was very helpful and provided the best customer service - all while creating the best atmosphere since I had my toddler with me! Thank you for awesome customer service and a comfortable environment to be in - needless to say I upgraded to the newest iPhone because of her spectacular service!!
Alyson was exceptional. Answered all my questions and got me new service and phones quickly!
They store was fast no waiting time I loved it
Great customer service, and an enjoyable visit. Kaycee was amazing and very helpful!
Adrianna noisy hawk is great! This is my first cell phone..I am a senior citizen and she took the time to insure I was comfortable with this major decision. I really appreciate her!
Romelo was very helpful, patient, and kind. After losing my cellphone he made things very easy. I saved money on my plan, was able to keep my old phone number, and had everything set up in well under an hour.
The ladies at the Lander Verizon were great! They were very helpful and helped me get the best deal.
Romeo was a very professional phone representative...he was very informative and friendly...I felt very satisfied with our experience with him today...by the time we left the store my new phone was working correctly and it is perfect for me...thank you
It was a nice and quick visit with her nice attitude and willingness to help I was in and out in no time
Adriana is my phone goddess. She makes every visit a great experience. Shes my go to girl for all my phone problems. You go girl.
I was treated with respect and in a timely manner. A good experience. Bill
Romelo was very helpful and was able to get me into the best phone for my needs. He was knowledgeable and friendly! I would recommend him for sure!!
Associate was in training, did well but had to ask a few questions during the process.
Sara was absolutely wonderful
You always get prompt, professional, courteous service from CellOnly in Lander. Thank you Alyson!
Alyson goes above and beyond to help me and my family. She helped mySon get a new phone while I was out of town. She is friendly and treats us like family!!!
Amazing customer service and kindest people on the planet! Lander Wyoming has a gem of a Verizon store
We switched back to Verizon and the staff was especially patient, persistent and capable in assisting us throughout the lengthy, frustrating process that was not due to anything Verizon did or did not.
Very helpful!
Good group of guys and gals here. Rick and Andrew are awesome. Good sense of humor and very knowledgeable about the products and tech support issues. Most of all, I like the fact that they don’t try and talk you into something that you really don’t need. Huge selection of accessories, tabs and gadgets to please everyone. Definitely worth the time to stop by.
They are great at what they do. Very helpful, friendly, and knowable. Thank you everyone.
I was in and out of the store quickly. I have no complaints.
Friendly. Knowledgeable. Good experience.
Alyson is a real professional😁 She was excellent in her knowledge of the products that I came in to purchase. She was also helpful in selecting the best bundle package and plan for me.It was a delight to have her wait on me! Two thumbs up👍👍Thank you, Ms. Alyson🌟
Service was great. Thanks
Rick was very helpful and great to work with. He answered all my questions, and went out of his way to make sure I got exactly what I wanted. I would highly recommend him. 😊⭐️
This group of Verizon employees are Great! Very professional and helped me to get the phone & accessories I needed to get me back in business. Special Thank You to Alyson, i truly appreciate all your help. I will be back and telling my friends of this lander Wyoming group of verizon employees.
Adrianna was professional, efficient and pleasant to do our upgrades with. We will be back for all of our Verizon needs.
Went in and was greeted promptly by Adriana. She was quick, courteous and friendly.
Very Prompt. PROFESSIONAL. KIND. LEGENDARY CUSTOMER SERVICE!!!😇🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠Romelo And All the Customer Service Employees Greet Me With My Name. Exceptional! Ive Watched Them Treat Every Individual So VERY CARING!!!
This was the BEST EXPERIENCE we have ever had when dealing with cell phones! These gals are amazing!
Allyson was excellent! It really was an awesome experience and she was totally helpful and didn’t make me feel rushed at all. Definitely recommend to anybody switching to Verizon!
Very happy with my experience, helpful and friendly staff were more than happy to help me with my dummy broke phone and making sure I was taken care of until I was able to get a new one.
Sarah was great awesome
I went in because my phone wasnt working properly. I could hear people, but they couldnt hear me. Brohdy seemed very knowledgeable and had me walking out the door with a working cell phone in probably 10 minutes. I also purchased a new headset, which he helped me pick out. I would definitely go back to him if I needed another product or if I encounter any more problems.
Romelo at Verizon is always super helpful!
Great fast service!! I appreciated her patience and persistence to solve the issue with my replacement phone.
Alyson was very knowledgeable and was able to make my purchase of a new phone very enjoyable. She went above and beyond by getting a phone from the Riverton store for me. It was a great experience.
The rep that helped me Chantaye was very very helpful. She went above and beyond to get me taken care off. She even stayed an hour after she was suppose to go home to get my situation taken care of. If it was not for her I might have left Verizon as much cellular carrier!Thanks for all your help Chantaye