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Overhead Door Company of Lancaster
115 Independence Ct #101, Lancaster, PA 17601, United States
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Overhead Door Company of Lancaster

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Ti
Review №1

Your service technician Alan was great.. he replaced the circuit board in the opener and programmed the opener in my vehicle.. He took time to explain everything!!!

Da
Review №2

Very happy with the service Overhead Door provided. Got to speak directly to a person when I first called, no recording and being on hold forever. They were able to schedule me within 2 business days of my call and the office staff was very friendly. Allan, our tech, was on-time, called to give me his ETA, he was very pleasant, explained what we needed and what was unnecessary. Would definitely use them again and would recommend them to anyone who needs their services. I wish all of our home improvement experiences were as pleasant as this was, plus their pricing was extremely reasonable.

1
Review №3

All telephone calls were answered and a very friendly and personable way. The technicians were knowledgeable, friendly and efficient. This is one of the most enjoyable vendors with whom we have done business.

Ry
Review №4

This company is awesome at both customerService and response time. I can’t say enough about them in a good way. I highly recommend them for new product and service. I’ve had my garage door spring break due to just age/usage and it was repaired the very next morning. You can’t go wrong with this company! The girl I spoke with on the phone was so nice and courteous. The repair man was a very polite and diligent hard working man. Again, I highly recommend this particular Overhead Garage Door Company!!!

ma
Review №5

Was able to schedule a service call in less than 24 hours and my issue was resolved in about 20 minutes. The total charge was a little higher than I expected but the service was excellent

Ev
Review №6

I received a call on Monday morning and that afternoon a technician was out to our house to diagnose and fix the issue with our garage door.The lady that called was incredibly polite and helpful and our technician, Allen, was respectful, hard-working and thorough.It was a wonderful experience and I will call Overhead Door again for future needs

Ga
Review №7

Quick, prompt service. Overhead Door Company listened to what we needed and quickly emailed a very reasonable proposal. Service was on time . The garage door opener works great. Would highly recommend this company.

Ha
Review №8

Excellent service! Technician was very pleasant and knowledgeable. Would highly recommend this local company!

Ke
Review №9

I had a spring snap on my door over the weekend. They were out the day after I called, quick service, fair price, and always pleasant from the phone service to the technician.

st
Review №10

Helpful staff and prompt service.

To
Review №11

Great Company. Sent me a prompt quote. Great price. Showed up on time. Did a great job. My garage door never worked better. I could not even get a price from other garage door companies. Their 5 star ratting is well deserved.

Ma
Review №12

I work for a property management company and we generally use Overhead door for any work needed on garage doors. They always respond quickly and provide great service. Recently they were able to solve a lock problem I had. They were able to find a solution without sending a tech out and ended up saving our client both time and money. Overhead door is awesome!

Ma
Review №13

We had a garage door spring break and our car was locked in. Overhead Door were awesome to come and fix our spring the same day we called. Sad to say this is our second failure in 18 years but we got the same awesome service both times. Thanks Overhead Door.

Br
Review №14

Called in when my garage door stopped working; described issue to the female who answered the phone - she was helpful and able to determine the issue within seconds. A technician was out to fix the problem by noon that same day - excellent experience!

Ge
Review №15

Responsive. On time. Efficient. Have used this firm ever since our home was built 30 years ago. Excellent work. Most recently, torsion spring replacement. Thanks!

Ri
Review №16

We are extremely pleased with the service that we received from Overhead Door Company of Lancaster. The technician, Allen, was knowledgeable, polite and friendly. He even gave us some tips on how to keep the garage door weather stripping cleaned and lubricated for smoother functionality.

Ma
Review №17

Great prompt service, attention to detail, and overall a great finished product. The kind of people you can trust to in your home even when you cant be there.

St
Review №18

Professional and on time. Excellent customer service and was willing to assist with setting up our garage keypad even though it wasn’t in the original scope of work.

Sc
Review №19

Technician showed up right on time. Did a great job repairing torsion spring on garage door, then adjusted and ensured that door was working properly. Payment was easy over the phone with a CC.

Da
Review №20

I had a broken spring on my overhead door and our car was trapped inside. We called The Overhead Door Company and within a couple of hours on that Monday morning they sent a technician out to repair the springs and make some adjustments to the door. He was courteous, knowledgeable and respectful of our home. We were back and running within an hour of the technician being there. From the girls answering the phone to the technician completing our project our experience was flawless and we are 100% satisfied!

Ad
Review №21

The service was set up quickly (next day). The service person arrived on time, cordial and completed job professionally.I am a repeat customer and call them anytime I need help next time.

Ch
Review №22

Quick response and excellent install of residential garage door opener. Super quiet and works great.

Ra
Review №23

Very happy with the service we received. They responded quickly to our request and performed the work satisfactorily. We will use them again.

Mi
Review №24

We just moved here from Colorado and had Overhead Door come to give us an estimate on Sunsetter awning. They installed it this week, we love it. Thank you Steve and Evan you did a great job!!! We highly recommend Overhead door. Thanks to Damom for selling it to us.

Mo
Review №25

Chris,Monica and I appreciate that when we called for our first annual garage door inspection you scheduled without delay. When we mentioned a few trckiy concerns, you put your full team to work on solutions. No concern was so small. Even when we asked you to return for some additional concerns, you willing came, sometimes the same day. Both the repair team and management stayed with us until the problems were explained and completely solved. We feel we have a perfect garage door.Jack and Monica Naylor

Ga
Review №26

Very good company to work with. Good communication, service and quality workmanship.

Mi
Review №27

These folks just couldnt have been more pleasant, nicer or more helpful. Im new in the area and just purchased a house with their doors already installed. I needed more remote controls but had no directions. They quickly found what i needed and copied out the directions for me to take home. Overhead Door Company sells a fine product and provides exemplary service. Call them first!

Fr
Review №28

After dislodging my garage door from its track late on a Friday afternoon, Overhead Door Company immediately sent out a technician in the pouring rain and he put the door back on its track and reprogrammed the sensor. All of this happened and he was done within two hours of me making the initial call. (August 2020)Because I cant say enough about this company, our spring snapped on a Thursday (luckily with the cars outside) and we were able to get an appointment the next day. The technician came out and it took less than an hour for him to replace the spring and reprogram the opener. They also allowed me to wait until Monday to call the office and make a card payment. (January 2021)

Jo
Review №29

Super great customer service! All I needed was a wireless keypad. We live a bit too far to be able to swing over and buy one at their counter. I was happy to pay for shipping. Then the salesman on the phone said he lived near me and could drop it off today to save me the shipping! I couldnt believe it. Everyone likes to get home ASAP after work, but this gentleman offered to take an extra probably 15 minutes to find my house, drop it off, then head home. This Company clearly takes care of you!

Li
Review №30

A very pleasant and professional experience from the first phone call to the finished job!The estimator was outstanding in his knowledge and his explanation of the product and work to be done. The installer was very hard-working, knowledgeable and did fantastic work!!! I will highly recommend this company and will definitely use them for my future garage door needs! Very happy with the entire experience!!Ralph and Lisa VizzaElverson Pa

Ja
Review №31

I called 2 days ago to schedule an estimate to replace my garage door and they took my name and number and said someone will call me back and havent heard anything.

At
Review №32

Our new garage door, from Overhead Door, was a huge upgrade from the old one and we could not be happier. From the sales representative explaining all the options and providing information (without pressure) to the installation, everything went smoothly. You can see the quality in the door, tracks and hardware; plus it looks great from the street! The installation tech was excellent and thoroughly explained what was involved with the replacement and made sure he answered all my questions before starting work. The work was then done in a timely manner and cleaned up. They even took the old, wooden door away. I would most certainly recommend these guys if you need anything garage door related.

De
Review №33

My mother needed to have her garage door opener replaced. Overhead staff was very helpful in coordinating services and getting the work done very quickly. The staff is very friendly and helpful. I would highly recommend Overhead Door Company.

Ba
Review №34

Best place to resolve your garage door needs. Service after the sale is excellent.

Da
Review №35

My experience with Overhead Door of Lancaster could not have been any better. Their customer service gave me an estimate that was reasonable and did not make claims they couldnt keep. My garage door broke on a Wednesday night. I called them Thursday morning and they said they would try and get to it that afternoon and would call if they couldnt. They called and said they would have to schedule it on Friday. I got a call early Friday afternoon that the work was done.In the future if I need garage door work done, Overhead Door of Lancaster will be my first call.Helpful and honest customer service, reasonable cost and quality work. What more can you ask for?

Jo
Review №36

Picked up garage door panels for my dad. Nice people very helpful.

Jo
Review №37

I had my garage door opener fixed about a year ago and the tech did a great job. It was easy scheduling and the office staff were helpful. Just recently I needed a very small part that the big box stores don’t carry so I called Overhead Door Company and they hooked me up with the part and they couldn’t have been more helpful. Highly recommend !!!

He
Review №38

The service technician was very efficient and has our garage doors working good as new!

Ma
Review №39

I was very pleased with the workmanship and professionalism shown during the process of getting new garage doors installed from the beginning to the end.

hu
Review №40

Great folks! Excellent technicians. Quick, through service.

St
Review №41

Serviceman performed the repair in a quick and professional manner. His excellent repair skills were clearly obvious. His friendly demeanor was much appreciated.

We
Review №42

Highly recommended!!

Ri
Review №43

Very good job. Doors look great!!Install went well.Will recommend to friends.thank YOU

LE
Review №44

From the office personnel and their care, and sincere concern, to Alan our installer, we had a thoroughly enjoyable experience with Overhead Door Company of Lancaster. I highly recommend this company, for both service, and product.

Sy
Review №45

Great customer service and an amazing new door! Received 2 quotes and this was the best and the turnaround was so quick. They have many doors in stock so we weren’t having to deal with a wait time to get it fixed. Larry was very helpful and the installers did a great job. Thank you!

Ro
Review №46

This place is great. They came out to work on my garage door in a timely manner, were professional, and provided excellent service. Thanks!

Sa
Review №47

Technician was prompt and did an excellent job! Fast response time.Highly recommend this company!

Je
Review №48

The sales rep and tech where second to none. We got exactly what we needed and what was sold to us. Sold seems wrong as the sales rep simply advised us as per our needs and the pricing was very reasonable.

An
Review №49

Overhead Door Company provided professional installation of a new opener and arrived within the time period set-up. The installation technician was extremely knowledgeable and very cordial.

Au
Review №50

Excellent work. Friendly crew.

jd
Review №51

Fast Response to my door with a broken springTechnician arrived as advised repair was completed in a timely mannerWill use this company again

Ro
Review №52

Prompt, courteous and professional service!

Je
Review №53

Great communication with us, flawless installation. Thank you!

Tr
Review №54

Great customer service. Made a phone call to help program a keypad and they had it working within minutes.

Ro
Review №55

Went to the their store for some weather seals for an old garage door. Customer service was top notch. Theyll have my business in the future.

An
Review №56

Reasonable prices and great srevice!

Ba
Review №57

New door is wonderful and professionally installed.

Br
Review №58

Quick response, excellent service

Information
81 Photos
58 Comments
4.9 Rating
  • Address:115 Independence Ct #101, Lancaster, PA 17601, United States
  • Site:https://odclancaster.com/
  • Phone:+1 717-735-0011
Categories
  • Garage door supplier
  • Construction company
  • Door supplier
  • Door warehouse
  • Garage builder
  • Spring supplier
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–4:30PM
  • Wednesday:7AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
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