I have been a Capitol Copy customer since 2007, when they just had the Harrisburg location. I cant imagine using a different printing service. They are very patient when you dont know what youre doing. (I found that out as an intern and therefore the designated person to run back and forth from their shop all the time, ha!) They also do everything they can to meet printing emergencies -- they saved my former companys rear end dozens of times.Their work is flawless, and on the very rare occasion theres an issue, they correct it right anyway. They do not argue with you over it. (Im pretty sure theyve bit the bullet and fixed errors that were not truly errors on their part, but rather the error of a huffy coworker of mine who was too proud to fess up ;)When I was on the board of a nonprofit, A Week Away, they were generous in giving us a discount and finding ways to help us cut costs wherever they could.To save the best for last, everyone who works there is a pleasure to work with. They remember you and treat you like an appreciated customer. Fabulous company!
Our law office has been using Capitol Support for years. Their attention to detail and dependability are all impeccable. They go above and beyond to help us with both our regular needs and the occasions when we need something on an emergency basis. They help us with copies, binding, preparation of documents for filing, and the actual filing in court. Their staff knowledgeable, always polite and friendly, and willing to do whatever it takes to get us what we need, when we need it. We use them several times a week, sometimes several times a day, and I cannot think of one time when they ever messed up an order or failed to deliver it long before the time it was requested. And they do all this at an unbelievably reasonable cost. I cannot say enough about how much we appreciate having them in Lancaster. The staff in our law firm often wonder how we got along before they were here! I would highly recommend that you give them a try!
I had received a collection of my great-Uncles genealogical research, all handwritten and with lots of pictures. I wanted to have the collection digitized and made available to all of my family. I also wanted to make sure that the integrity of the originals was maintained. I asked Capitol Support Service in Lancaster if they could provide this for me and was told yes. None of realized how big the job actually was until they dug in and started the work of scanning. Throughout the process, Capitol communicated well with me, letting me know of needed changes to the processing and cost changes. We couldnt be happier with the end result! Exceptional service, professionalism, will ALWAYS recommend them!
Our law firm has been using Capitol Support for years (6+) now and they NEVER disappoint! No matter the project, from small to large, normal to unconventional, Capitol on Queen is able to get it done and get it done quickly! On top of the great quality of the work they do for us, their customer service is superb, from the folks that I deal with via phone and email right down to our normal delivery person.
Great service, good communication. Michelle, Chris and Tracey are always courteous and friendly. I use Capitol Support Service exclusively in my architectural practice.
Whether I have a large project submission that requires hundreds of sheets, or just a handful of prints for a check set, I send a quick email to Capital Support service and the prints arrive right at my doorstep in no time. So I keep overhead low by not purchasing (and maintaining) printing equipment, and since Capitals prices are great, I can keep client costs low as well. Working with Capital Support truly is a win-win-win for everyone...
I work in construction and frequently need large numbers of 30 x 42 prints made with a days notice. I have been using Capitol Support Service in Lancaster now for several years and they get the job done accurately and on time. They even deliver which means I can be more productive at my job. Any questions I have are answered quickly and they are competitively priced to boot -- I highly recommend Capitol Support!