Hands down one of the easiest car buying experiences Ive had. I was already pre-approved when I got to the dealership so as far as finding a loan through them I dont know how they do. But I can say the rest of the process was painless. From taking a test drive to the negotiation of my trade in. I couldnt be happier with the process. Thank you for helping me get into one of the nicest trucks Ive ever owned.
I had a good experience dealing with the great folks at Auto connection of Lancaster. They were very fair with my trade-in, easy to deal with, not pressuring, fast responses, and explained the process and documentation well. You can tell that they care about their customers and leaving a great impression. I will definitely be a returning customer and absolutely recommend anyone looking for a vehicle to consider Auto Connection of Lancaster.
I had a great experience with Auto Connection. Jeremy and his team were excellent to work with, really understand the lifted Jeeps/Trucks and did an absolutley fantastic job. In addition thier 4 wheel drive pro shop really knows what theyre doing and cares about the vehicles they sell to clients. 100% recommend doing business with them.
Best experiencing buying a new truck hands down! These guys put out quality trucks at great prices. We couldnt be happier with our 2020 GMC Sierra 1500 with the 4wd Pro Package. Will definitely be doing business with these guys again.
I had such a good experience with Auto Connection of Lancaster. Hanz and Jeremy were straight up with me on what they wanted for their vehicle, and with what they were willing to give me for mine. Communication was continuous until we could find an agreeable deal on my dream car. Jeremy held on to my car for me until I could make the 11 hour drive with my trade in. Being able to drive my purchase home was amazing. It was a really good chance to get to know my new car and I would not have had it any other way! Great people, great business, and when I need my next truck, I will be calling Auto Connection!
Great experience with these guys! We worked with Greg specifically and he was an absolute pleasure. Offered me a very fair amount for my trade in and was willing to work with me.
Last year my son purchased an F150 from Auto Connection of Lancaster and had a great buying experience. So, when I was in the market for a truck I gave them a call as well and found Hans and Jeremy a pleasure to deal with. They found the truck with the specifications I was looking for, at a fair price and gave me an equally fair price for my trade. They made the entire process a breeze. I look forward to dealing with Auto Connection of Lancaster again in the future.
This was a fantastic car buying experience. Jeremy and his team are quick responding, honest, and transparent with the process/information! Thanks again guys!
Came to look at a lifted Jeep, we couldnt come to an agreement on price of my trade but they had quality vehicles and the lifts were done right, even sandblasted and painted the frames. If youre looking for a quality lifted vehicle, this is a good place to check.
I was looking for a slightly used Jeep Wrangler. Ive seen Auto Connection and the sweet vehicles they had. Through an acquaintance, I was hooked up with Jeremy Horst who helped me trick out my new Jeep. I started with a base model 2018 Wrangler Unlimited Sahara JL—I was able to pick out my wheels and then Jeremy guided me with what lift and tires I should add. The entire process was seamless and was actually fun and exciting! Jeremy delivered on his word—a gorgeous Jeep! Thank you Jeremy for all your help and guidance. I would recommend Jeremy and Auto Connection if you are looking for a sweet ride!
This was the most no-hassle, straight forward, excellent car buying experience I’ve ever had! Hans was awesome and even stayed a little late on a Saturday to finish paperwork for my 2017 wrangler! I’m loving my new Jeep, prices are exactly as advertised with no bs added. Thank you so much!!
Great experience with Hans and Greg. Fair price for a great car, and it was nicely detailed prior to my arrival. I was traveling from out of state, and they were very helpful with getting my car to a local dealership for a pre-purchase inspection and they made the purchase process seamless. Would recommend to anyone
I recently had the privelage of dealing with this organization. I had a vehicle listed for sale and was contacted by Jerami and Hanns. I was a little skeptical about selling to a dealer as some are not as honest and forthright as they should be. However I did respond to their correspondence. I am an old school hand shake guy and through the whole process and I found they were good to their word. Its often hard to find people that are honest and upfront. It was refreshing to deal with an honest business. As for me, I would not hesitate to deal with these guys again. The whole process went as good as it could have.
We recently purchased a truck from Auto Connection of Lancaster. Hanz and Greg were great to work with. The transaction was smooth and the truck was exactly as they described. They held to their price and gave me what we agreed on my trade-in. No upcharges, no hidden last minute fees. I would trade with them again.
These guys are awesome!!! Buying a car has never been so easy not to mention their amazing prices and inventory. I literally purchased the vehicle online, and never had to physically go to the dealership. They got me a great interest rate, only ran my credit with a couple banks. The application was easy and online. And the vehicle was delivered to my doorstep, I signed my paperwork and my trade was picked up. They truly care about their customers and the level of professionalism and customer service is out of this world!!! They will not take advantage of you and explained the contract terms in detail. And my trade in value was very fair even higher than I expected. If youre thinking about buying from them just do it! Thanks guys!
Do your due diligence before buying a vehicle from here! They put the minimum energy and care into selling vehicles. I luckily had my mechanic inspect before buying so I knew what short cuts were taken on repairs.The garage had said that they had seen other vehicles which came from Auto Connection with questionable lifts, and other sketchy maintenance. Even with my shop checking it out, the battery died the day after purchasing the vehicle. I was all the more suspicious given that they had it pulled out and running when I showed up to buy it which makes me think it had been jumped before my arrival.
We bought a vehicle from them a few months ago and it was a great experience! They didnt waste our time or play games with the price of the vehicle. Start to finish, the whole process was completed in less than 2 hours, and we are very pleased with our vehicle and their staff!
Ive had my Suburban for 12 + years now and still send family and friends hear. my daughter got her first Jeep here also 2 years ago . Highly recommend
I found this car online and was looking for this particular vehicle for over a year. Once I saw it, I texted Jeremy to see what the details were on this vehicle. We spoke on the phone and came up with a deal on this vehicle as well as my trade in. I drove from Detroit to purchase this vehicle and there were no issues at all. He kept his word on the condition of the vehicle and accepted my trade at the number we agreed upon. This was a very easy process and it was a pleasure to do business with Jeremy and Auto Connection. I highly recommend them on your next used car purchase. No hassle, quality vehicles and great customer service. Thank You very much Jeremy!!!
Just bought a car for our 17 year old son from auto connection. Smooth transaction and great price. Unfortunately we had a hiccup about a week after. Jeremy was amazing at dealing with all of our phone calls and requests and got everything taken care of promptly, hes a class act. Thank you very much!
Bought a Toyota 4 Runner from these good folks. Very low miles - clean as can be - confirmed by our mechanic after the sale. It looks like everything on their lot is very clean - no junkers. Found and mailed us an extra key a few weeks after the sale. Low pressure sales environment too.
This was the best dealership experience of our lives! We drove down from NY. 2015 GMC Denali truck was everything they said. We arrived about 930 and were financed at a great low rate and on the road by noon! Everyone was wonderful!
Great car & pricing and excellent treatment. Jared was helpful and they run a good business. I drove 1.5 hours to make the purchase, was not disappointed!Out of all of the car purchasing apps, theirs was the best price, 2017 Mazda6 Touring and had very reasonable dealer fees.Would definitely purchase from them again. Good folks!
Wow! Jeremy and Merle were awesome. They took the time to really educate and explain everything about the Jeep I was looking at with no pressure. When I decided I wanted it these two went into overdrive and made it happen. We love our Jeep and loved there kind and friendly service. They both came out to thank us and really made us feel great as we drove away! A+ all around! Thank you guys!
They sell cars. Not at a good price or quality, but they do indeed sell cars.
Recently brought a car from them. The process could not have been smoother. Hans was great! knowledgeable, friendly and very easy to work with. Very happy with every aspect of my purchase and the folks at Auto Connection of Lancaster!
SHADY DEALERSHIP! DO NOT BUY HERE!I purchased a RAM 1500 from this dealership and was happy at first. However, a few months later I went to change my oil and noticed the pan was dented around the plug. I could not get it out myself so I took it to the shop. They told me the plug was screwed in so tight that it broke and cracked the welding. The entire pan needed replaced which cost over $600. Auto Connection was the last place to change the oil per the sticker on the windshield. So they botched an oil change and didnt fix it or say anything. But wait! Thats not the worst part.Another month or two goes by and the front left brake caliper slips out of place while Im on a back road. I had to get AAA to tow the car to the shop. They said the caliper was put on backwards and caused a slew of other damage to the axles and the brake hose. All in all the repairs cost me another $2,400 not to mention I COULD HAVE BEEN KILLED had it happened on a highway. Ive attempted several calls in hopes they would try to make it right but to no avail. Thus they have absolutely earned this 1 star review. If you are thinking about purchasing here, you have been warned.
Amazing! so professional & saved us money!! after a hectic day of car searching and coming up on sketchy salesman, we called Auto Connection of Lancaster shortly before they were due to close. They stayed open for us and did all of the extra footwork that they didn’t need to (for example, i needed to change my address & he did it for me on the computer!). Not only did they end up staying nearly an hour later on a WEEKEND, but they were professional, responsible, & honest. It has been over a month since we made our purchase and we have had zero issues whatsoever. We will be looking to them for all of our future purchases. They really went the extra mile & were very open with us... we cannot say this to them enough... THANK YOU!!!!
Great experience !!! I hate buying cars however I worked the majority of the deal via email with Hans. He was great and straightforward with us. We love our F350 and will definitely use them in the future and recommend our friends.
I drove all the way from Charlotte, NC to buy a beautiful Alpine White BMW 328d touring M-Sport. These guys already had the car on ready for my test drive when I got there. It was missing the floor mats and I was ok with it but they offered to ship me some new OEM rubber ones! I work with dealerships for a living, these guys have hands down some of the best customer service I’ve seen. They also worked with my local FCU even though they’re not in PA. Thanks guys!
Just purchased my first car. Jeremy and staff could not have been any nicer! Would recommend buying a car here. Thanks guys!!
I decided to have an accident at the worst possible time, a week before COVID-19 hit. My car was totaled and I needed a replacement ASAP! My wife first reached out to Jeremy and he informed us of all the limitations the government had placed on the auto industry. Once able perform online sales, I reached out to Jeremy and he was nothing short of amazing. He kept me in the loop of every step of the process as he navigated the tricky realm of online car sales. While obeying every stipulation, I was able to make a car change and an alteration to said car with ease and get the Jeep I’ve always wanted!!. This car shopping trip was hassle free and made you feel like family. I’d recommend Jeremy and the rest of the Auto Connection team to anyone. Their cars always look amazing and so has their customer service! 5 stars doesn’t seem to do justice.Thanks again Jeremy.Owen, Chelsea and Aria Oree2015 Jeep Wrangler Unlimited Sport
Dealt with Jeremy, Class act. super easy and no high pressure sales. Bought a gorgeous 4runner . def recommend
Worked with my busy schedule to sell me a great car. Id buy here again
Great team, honest, hard working guys willing to take the time to find what you’re looking for in a truck and work with your budget. No sales pitch or drama, quick closing and great overall experience! No reason to go anywhere else.
These guys are the BEST! Honest and so helpful. We live out of state and I knew instantly that it was worth the drive when we purchased a jeep for our son. Go with them! You cant go wrong.
Theres far more vehicles listed on the web, than are at the lot. Whats on the lot is very nice and a good selecting. However not everything is there.
My wife and I came down on 3/25/19 to look at a Jeep for her. From the time we got there until we left everyone was accommodating, friendly & super nice! We were on a time crunch before I had to get to work and Jared worked efficiently to get us in and out in the time frame we had. He also worked with us to try & get the best deal on our trade in and find a good rate for our loan. He explained everything well and left no questions unanswered. We would gladly shop here in the future. We also plan to make another trip there to see about selling my truck to them in the near future. Thanks guys! -Danielle & Fred
Thanks for the M2! Jeremy was great throughout the whole process. Simple, easy car buying experience compared to big box dealers. Highly recommended!!
Purchased a 2007 S2000 from Jeremy and the transaction went perfectly. Being an out of state buyer can sometimes be an issue, but Jeremy provided every accommodation and helped coordinate the PPI and transport. Highly recommend this dealership and especially Jeremy.
GREAT VEHICLES GREAT PRICES. Sales people very nice & informative. Found me great financing. Exactly what I wanted. And better than what I was finding. Jeremy was great from start to finish. He made paperwork a breeze. They had car serviced & saved us a good bit of money. We found daughters Dream Car again only lower miles & much newer. Will shop here again. Cant wait. Thanks for making my daughters 20 th BIRTHDAY so HAPPY.
Got a 2014 Lexus from Auto Connection in Lancaster. They provide multi pix of the autos on the website and list everything you need to know. I was able to actually sign and drive in less than 45mins. Friendly fast and very professional. You guys know your stuff and I appreciate that in a salesman. I will spread the good word !
Great business any issue they work with you and strive to make things right. Definitely buy from them again.
Thank you so much to Hans and the team at Auto Connection! They were able to find us exactly what we wanted - a safe, reliable vehicle in great condition with all the extras we were looking for. This is our 3rd purchase with the AC team and we couldnt be happier! Thank you again!
They made the process easy and were really nice. They have really nice cars in their lot for good prices. I would definitely buy from them again and would recommend anyone to buy a car from them. They believe in providing good, affordable cars and keeping their customers happy.
I purchased my vehicle from Auto Connection of Lancaster recently and it was a very pleasant experience. Jeremy was very straightforward, honest and down to earth. It also was a quick process compared to the other places where I have bought a car. They are great and I highly recommend.
Love the service here. No pushy salesman, no haggle prices. What you see is what you get. Had exactly what we were looking for. I hate buying cars but they made this a great experience. Will definitely buy from them again! Thanks Jeremy!
They did a fantastic job. Very low pressure sales. They helped us find the perfect car for us at a great price. They went above and beyond to make us happy. Would recommend to anyone. Hans was fantastic!
They were great ! They helped us find the perfect car for us at such a great price. They went above and beyond to make us happy. The whole process was easy and enjoyable from start to finish. I would certainly recommend.
Experience that we had today at auto connections in Lancaster purchasing our jeep was phenomenal. Jeremy did a great job on getting us approved getting everything taken care of. Probably the cleanest purchase process weve ever been through. The package that they put together on their vehicles is well done. You will not find anything like it anywhere else.
Great staff, great service, and great pricing! These guys really know what theyre doing and only sell clean quality vehicles. Thank you Jeremy for giving me one of the smoothest buying experiences Ive ever had.
I have purchased 5 vehicles from Auto Connection of Lancaster and have always had extremely positive experiences. The sales staff have always been honest and extremely professional and have quickly addressed any questions/problems in a timely manner. They also have been very helpful in obtaining very competitive financing for each one of my purchases. Thanks for the low pressure sales staff and your great service!!
I bought a 2010 Toyota corolla from Jeremy on a Tuesday evening. The buying process was simple and quick. I was able to test drive the car and they provided an auto service history report. The cars they provide are in good condition and trading my old car was easy too.
I usually dont like the car buying experience from most dealerships and car sales lots but Auto Connection of Lancaster was great to deal with. No pressure, Jeremy and Hans both answered all my questions, and let me take it out for a spin. It was not a hassle at all. I went home to think about it and decided to clean out my trade in and was back in an hour to purchase my 2011 Buick Regal. I would highly recommend them if you are looking for a car, truck or SUV.
The guys at Auto Connection of Lancaster are great to work with! They found the perfect car for me and made car shopping fun! They took into account all the small details that I was looking for, and respected the price range I listed. Would highly recommend!!
Great place. Great service. I absolutely love my purchase.
My husband and I can not say enough good things about this company! Not only do they sell great vehicles but they stand behind their work! We will absolutely reccomend Auto Connection to our family and friends! Thank you again for everything all of you have done to make our purchase of our 2011 Jeep a great experience!
One of the best car buying experiences Ive had. Staff were professional, knowledgeable and efficient. In addition, staff was helpful in post sale questions - much appreciated. Would recommend to others in the market for a vehicle....
I had been looking for a used Acura in excellent condition for a reasonable price and found it at Auto Connection. Hans & Jeremy helped to make this a very stress-free experience. They were able to match my credit unions interest rate with their lender and made it such a smooth process.
I had a great experience buying a used vehicle from Hans at Auto Connection Lancaster. There was no pressure and they have a no haggle price which made the purchase easy. Plus, they gave me a great price for my trade. I would definitely recommend them.
Im already looking forward to our next car purchase with Auto Connection. I have enjoyed my interaction with the guys at Auto Connection. They are easy to communicate, work and get along with. Hans has been our go to guy for our last four vehicles. Jeremy, GM, has made it easy for us to seal the deal.
If I could, Id no star this place. AC had an overpriced Tahoe LT, but I was willing to come from out of state to check it out. The one thing that was attractive about this particular Tahoe was that it had upgraded wheels and tires with a good amount of tread life. The wheels and tires looked pretty awesome, but AC marked it up over $3K, still a bunch of miles on the engine for a two yr old vehicle. When I called, I was told that it was available but a couple of days notice was required to get the vehicle ready since the boss was using it day to day. The boss gets to drive whatever he wants. Needless to say, I found other deals worth while to go check out. No way Id want to buy a vehicle that the boss is joy riding and using as a personal vehicle. BAD FOR BUSINESS. No sour grapes here, just want others to be aware and pay attention to the history reports (highly recommended) and the mileage reported when the vehicle was bought by the dealership.
Really happy with my purchase! Spotless, great condition, runs great. Very pleased with the service there. Didnt feel pressured and was helped to make the right choice for me. Would definitely recommend checking out AutoConnection if you are in need of a vehicle. I will always come here first when making a vehicle purchase in the future!
Very pleasant and stress-free purchase process. Both Jeremy and Hans provided exceptional customer service and expertise. Will definitely consider Auto Connection of Lancaster when purchasing another vehicle.
I was looking for a used Jeep and found one on their website. I worked with Jeremy and ended up really liking the vehicle. Jeremy was no pressure, answered my questions and concerns, and even worked with me on getting new tires that were discounted. The bad news was that I waited too long to pull the trigger and the Jeep sold before I could get a pre-purchase inspection done. Overall a very good experience and the company seems to be ethical and not shady. My only critique is that their lot here is super small and packed with cars. Parking and moving cars for test drives is organized chaos.
Bought a 2010 GMC in May of 2017 and a year into owning it, a whole bunch of mechanical gremlins took over, and, the warranty they sold us, didnt cover any of it! Traded it in before we even owned it for two years. The salesman was nice, of course, he wanted that sale.
Over price trucks. Better off going somewhere else
I had a great experience trading in and buying from auto connection in Lancaster. I left the lot feeling like both myself and the dealer were getting a great deal, and I feel the same way after a few weeks with the new truck. I would absolutely recommend buying from them.
I was looking for a replacement for my ailing SUV. Contacted Jeremy about what I was looking for and he looked around for what I had in mind...could only find in Florida...too far. So he worked with me to get me into another vehicle he had on the lot which was even better...for less than what we could find elsewhere! I was pretty picky about a few items (even though you expect some wear/tear on 48K mile car) and he took care of everything 100%...the tech guy even found a creative solution for the tow hitch I wanted. Best car buying experience I have had in 30+ years of driving. Will buy future cars from ACL and Jeremy.
Worked with Hans on the purchase of a car with my son. Very easy to work with and were very helpful. My son is very happy with the car he purchased!
Could not have been an easier car buying experience. We worked with Jeremy, and he couldnt have been more helpful. Not having to haggle over price made buying easier and less stressful. Would highly recommend them for your next car.
The guys at ACL are always willing to do what they can for you, look for specific cars, help research financing options .... they do it all for you, while being super friendly! In my lifetime, I have probably bought 8 or 9 vehicles within all the dealerships locations. They have great knowledge of the car market and very long standing relationships within the business. Very reputable!
Jeremy made our buying experience super easy and fast. They were very fair and their prices were great! Thanks for a great experience!!!!
They did a great job at getting us into our car. They made sure the process went quick and smoothly. We will go back for our next vehicle for sure!
The guys at ACL made buying a car SUPER easy! Great quality cars priced right with excellent service. Thanks!
Recently purchased a 2014 Chevy Silverado 1500 from Auto Connection in Lancaster. It was a great experience especially being from out of state. The sales rep Hans was very professional. He was able to provide us the trade and loan we wanted and I have already recommended them to a few of our friends.
My wife and I have purchased several cars from Auto Connection over the last few years. I cant say enough about the high level of service and quality of their vehicles, it has been a great experience every time! Highly recommend them for your next vehicle purchase!
Very helpful and friendly dealers. Went looking for one vehicle and ended up with two. Would definitely recommend to anyone looking for quality used vehicles.
Great deal! They kept it 💯! Hans know what the market price out there. Cant really LB him lol. He also let me test drive any car.
This was my first time buying a car with Auto Connection. They were helpful the whole way through the purchase process. They were willing to work around my schedule when coming for a test drive and talked through the different loan and warranty options that were avaliable. I am extremely happy with car that I got from them and will definitely keep them in mind if I am lookin for a car in the future!
They have amazing vehicles
I recently purchased an Armada from Auto Connection of Harrisburg. What a great experience, an even better deal on an amazing car that is perfect for my everyday needs. After a 2 hour drive home in my new car, I realized I had forgotten to take my CDs from my old car, with great customer service and no hesitation they mailed my CDs. Thank you for a great experience!!
Greg was a pleasure to work with and made our out of state purchase process effortless. We would (and already have) recommend Auto Connection of Harrisburg for anyone in the market for a great deal on a used car or truck.
Best dealership Ive been to,the staff was so helpful and the whole experience was great.. They made it possible for me to get the vehicle I wanted and needed, for the season of life that I was in.Which blessed my family and I, beyond our expectations!!
I buy all my cars from these guys. As i have for the past 20 years. Great service.
Great vehicles, great experience with Jeremy! Thanks again, I love the truck!
First of all I am in the Transportation business and know how dealerships work. I know the games... Auto Connection was the best buying experience I have had in my 37 years of buying cars. I am extremely picky about cars and have high standards for condition. I always wait for surprises like hidden fees, and items not included in the price.The fees were negligible and fair and lower than others I inquired about. Jeremy got me financing and I was out the door in about an hour with a BMW priced below market. I took the car to my BMW mechanic and he said the car was in perfect condition with no hidden problems. My new go to dealer.
The people are very friendly and easy to deal with. Great selection of cars and i would highly recommend visiting when purchasing a car.
I had a very positive experience purchasing from Auto Connection. I did quite a lot of research beforehand and drove up from Baltimore to Lancaster to look at the Mercedes GLK I was interested in. Jeremy and Hans who man the shop are professional and courteous – from the moment I walked in I felt low pressure and a kind of directness and transparency not often encountered in typical dealerships. They are a no-haggle business, offering a fair price for a carefully selected inventory. Still, I was able to negotiate some consideration on the price based on a few flaws I knew I would need to correct. Also, though I arrived pre-approved with an auto loan at a good interest rate, they were able to call their lender contacts and beat my price! Unexpectedly, there was an enterprise dealership just down the road who picked up my rental and within a couple hours I was on the road home in my gorgeous new ride. Thank you Jeremy and Auto Connection!
This is by far the best car buying experience of my life .The salesman Jeremy Tuel was top shelf cant say enough.I will recommend anyone looking for a vehicle to go visit auto connections.
Great Guys, Im not always easy to work with but they went above and beyond. Highly recommend Autoconnection of Lancaster to anyone looking for a great car at a great price!
Jeremy was very straight forward and got straight to the point.
The truck I bought had some problems crop up soon after I took it home. A slow leak in a tire, and an EGR valve needed to be replaced. They stepped up to the plate and covered almost the entire cost. The only reason I dont give them 5 stars is because these things should have been taken care of from the get go, like the slow leak in the tire. :(
3k over market valve on EXCELLENT condition KBB. So youre paying for the lift wheels and tires. If you want a lifted truck with everything done, then go for it but check market value because some vehicles are overpriced for the amount of miles they have on them. You could get a truck not lifted with less miles, pay less, install lift wheels and tires and be up in the same price range as the one that is already done but with more miles. Im am currently doing that with my 2015 Z71 1500.I think anyone can agree some prices they ask for are rediculous.
Just bought a Beautiful Lexus, Great service and Great Car. Thanks Hans for all you did and all at Auto Connection.
Salesman was nice however there are two (2) complaints. They said Kelley Blue Book price is what they would give me, the trade was below Kelley Blue Book..Thats my fault, did not do my homework . I took them for their word. I would have just kept the car.The vehicle i bought went to dealer for repairs a week later.. Check engine light went on and upon diagnostic testing, 9 sensor modulars were bad. You shouldnt have to go through this when buying your dream car. Doesnt matter if i have a warranty or not...it should be a clean car for the money. Very disappointed.
Great staff. Fair prices.