Mr. Donnie was absolutely amazing! He made the car buy experience seamless with his passion and knowledge! He made sure I was well taken care of and helped me to obtain my dream car. I honestly had no intention of coming to Auto City but it was his kindness over the phone that got me in. I had just experienced a few terrible situations and was having a rough day searching DFW for a vehicle. I was given the run around but Mr Donnie made me a priority and got me in my dream car for a good price! His fatherly charm is why I’m happy I chose Auto City Lancaster!

Car shopping with Ms Pat was a divine encounter it was the best experience every. Her personality and her ability to get me into new transportation was awesome. The atmosphere at the dealership was great. Im forever grateful for the outcome that i received and drove away in what I want. Auto City and Ms Pat is my new found friend. I was not treated like a customer but family. Thanks Auto City and Im grateful for Ms Pat my new found friend No take backs Insider joke between us

I really appreciate the service that I was getting from AutoCity Further more my experience with Pat Neal was awesome an I would forever recommend my family and friends to go an speak with her on getting the vehicle you want an afford once again Thank you Pat Neal

I got my car in Garland I had an awesome experience. They really work with you on payments I have been hit really hard due to covid and they have worked with me. I need to bring my car in for maintenance but I believe it will be handled with care and I will be back on the road in not time

I came to Auto City in Lancaster, TX and I was greeted by the best sales person I think I have ever met. Pat you were awesome and I would recommend this car lot to anyone that is looking to buy a vehicle.

Carlo LaBarba was my sales person, I purchased my SUV through Carlo. Carlo was a delight throughout my buying experience. Carlo is such a polite young man, with a wonderful personality. He is also knowledgeable on the procedures/policies that Auto City has in place for you buying a car. If you want a person with wonderful customer service skills Carlo is the guy for you. Carlo is not a pushy car salesman, as a woman I really appreciate the respect Carlo showed towards me. Carlo did not try to pressure me into a car I did not want. Just to make a higher profit off of me. Also I have a adult son with autism who is non-verbal with a mindset of a child. Carlo treated my son so nice with the utmost respect. I will buy all of my cars through Carlo. If you want someone to treat you with respect Carlo is your guy. Granted Carlo is new to the Lancaster location, he is a delight to purchase your car from. Carlo gives you five-star customer service treatment!

This was my first experience at Auto City and it definitely will not be my last!!! Alexx Finch made me feel like I was a friend rather than just a client. He was super professional and very honest and upfront, I highly recommend Auto City and if you can talk to Alexx Finch he’ll take care of you! I’m going back when I’m ready for my next vehicle.

Pat Neal is amazing!!!! She worked diligently to help me find and purchase a car that I absolutely love! She was knowledgeable and listened to me. I dont think I have ever had an easier car buying experience. I had so many questions and she was always available to answer them. Pat goes above and beyond for her customers, and the sales team was so friendly!Thank you Pat, for the wonderful customer service and the red carpet treatment I received. I am so happy with my experience with this dealership and will be coming back for future purchases. Highly recommended! Thank you Again Auto city!

Ms.Pat was the best...she was able to get me into something l really wanted, in a timely manner with reasonable payments. I work Monday through Friday during business hours and its impossible for me to get anything done during the week but Ms.Pat took care of that. She help me get into a SUV where all l had to do was signed and go. She is the best and so awesome to work with. Not to mention the SUV l got is sooooo nice. I would recommend this car lot to anyone looking for a car.

Great service, Nickerson is a guru and the greatest salesman. Not only sold me a car but give the best life advice.

Pat Neal is such a awesome salesperson with patience I will highly recommend her❗️

Mrs pat was the absolute best made a way out of no way. Very patient made the experience smooth and walked out happy and highly satisfied. Definitely recommend Auto city as the best way to go.

Pat Neal was so sweet and helpful she made a very hard time for me go very smooth !!

Pat Neal is the great I wish i could give you more then 5 stars

Pat Neal was amazing . She got me a car so quick and was patient 😍😍

Donnie Nickerson was our salesman and he was very helpful. He didn’t give up until he got us into a car. My family was in great need of a new car we are grateful for the help that he provided for us.

Great Customer Service From Mr. Alexx Finch

Ms. Pat is a great sales person in and out less than 2 hours

GO SEE PAT!! This woman is amazing she stayed after hours just to make sure I got the car I wanted. We have two cars for this location and we couldnt be happier.

Alexa Finch helped me get into a really nice car. I changed my review from 5 stars to 2 stars only because when I got the car the passenger window wouldn’t roll down, the left rear tire was bent and wobbling when I drove it. All of this right after I drove off the lot with the car. The service department just told me my car will be ready next week so I just got the car and now I have to go an entire week without a car. The main reason I came here is because I was mistreated at another dealership. I will update and change my review once I get my car back on my hands.This is Jim Budino got the car back on Friday noticed the problems with the car as I drove back home in it. No problems happened on my end, all pre existing before I even touched the car.My car payment is due this Friday so I am paying for a car that I am not driving until It is fixed. I feel as though I’ve been fooled.I will rate it lower but these people here are nice and made me feel at home during the process. Everyone at this location are so nice and understanding. I’m just glad that I can still say that I still have a car, despite what’s going on.

I love, love, love 💕❤️ Auto City this is like my 3rd car salesman Julian is amazing. And the fact that oil changes are free when youve purchased at least 3 vehicles is amazing, otherwise only 15 bucks so you cant beat that. The GREATEST BONUS is that if you refer 10 people they pay your car off!! So how magnificent is that gotta loveeeeeeee it!!!💯😍

Mrs pat neal is the best she was very professional and patient she will goes out her way to help you she is a blessing

Mrs Neal was very pleasant and professional! Was super fast too, lol was in and out! No hassle at all! Best car buying experience I’ve ever had! And i love new ride! Most definitely recommend her to anyone that’s car shopping!

Amazing job, couldnt have been happier with my experience there. David was great and very professional and made sure we were always comfortable. I definitely recommend Auto City👍

Pat Neal is The Absolute Best when it comes to car sales,deals and information. She’s extremely patient and a great “Challenge” Solver! Thank you Ms.Pat Neal and Auto City Credit for having such a skilled,pleasant and knowledgeable Sales Expert!! She’s DEFINITELY AN ANGEL RIGHT HERE ON EARTH!!!

Definitely go to Ms.Pat Neal. She is really good at what she do. Will definitely get you in a car of your desire. Very nice and very professional. She even picked me up because I had no way to get to her. Thanks Ms Pat.

Shout out my man donnie 10/10 customer service helped me get in the car i wanted 👌🏽

Mr Donnie is my Guy!!!! He is going to take care of you and make sure youre happy!!! Thank you again!!!

Donnie had me in and out fast with no problem and made you feel comfortable while you waited

I would like to thank Ms. Pat for helping me once again with a new vehicle. This lady right here is the best. If you are in need of a vehicle and think that you cant get one I would recommend you going to see Ms. Pat at the Lancaster location she will put you in the car you desire to be in. Kudos to Ms. Pat

Ms. Pat HELPED me soooo much I’m a mother of seven and she made sure I rode away with something. I highly recommend her she’s has great positive vibes and all thank you so much Ms. Pat

I want to publicly thank Pat Neal for all her diligence and hardwork along with her excellent customer service while helping me purchase my new vehicle!! Thank you so very much!😁

Ms. Pat is so wonderful and she made me feel so welcomed. Please give her a chance if you need a vehicle.

Alex Finch was amazing. He’s very professional,honest and gets the job done. Go see him asap!! Thank you so much I’ll definitely keep sending people your way.

Ms. Pat we the sweetest most Genuine salesman I ever had! She was amazing and made for sure I drove that day with something great, nice and very Dependable. I thank you for everything you did for me and my daughter! I am very pleased and will be sending more people her way!

Mrs. Pat was great!!!! She made the process so easy!!!

I love my salesperson Mrs Pat she does a wonderful job i tell my friends and family to go see her at Lancaster

You want a car or need a car go to Ms.Pat in Lancaster she got me in a car with the quickest although there where obstacles in her way stopping me from getting a car she still got me in a car the same day.I want to say thank you Ms.Neal she was a great help from the second I walk through the door.

David and Donnie made my truck buying experience easy and hassle free, I would recommend anyone whose looking for a vehicle to stop buy the Lancaster location you wont regret it .

Walked in was greeted by smiling pat nelson sat us down explained what she she could do for us smiling all the time she talked had us approved walked us on the lot while explaining what car the features we left there with a nissan sentra 2017 happy with our choices payments reasonable thank u ms pat nelson

Donnie is very knowledgeable & have a lot of patience, he didn’t give up until he got me in the car that I wanted for the BEST price.

Pat Neal was very helpful and patient she helped get us in and out real quick this is the 2nd vehicle we have bought from her really recommend going to her for your buying needs

Talk to Alex Finch!!!! Very helpful and courteous with my wife and I when deciding on a new car. Definitely recommend to anyone looking for a car. They have up to 2 year warranties on there vehicles and that’s why I chose to come here!

Mrs. Pat Neal is such a sweet lady and loves her customers I would recommend her to everyone thanks Pat for all you did for us

I came into Auto City to purchase a vehicle and I dealt with the sales representative Pat Neil shes wonderful by all means she took time in the care and found me what it was I needed and what it was I wanted and she didnt rush me I didnt feel rushed I feel good about my purchase thanks to Pat by all means if you want to buy a vehicle come see Pat at Auto City in Lancaster

Very nice very smooth. Real easy with the prices hit him up y’all. Tell him I sent you 💪🏽

Alexx Is the man to see at Auto City ..Great customer!I was able to get the car I wanted low and low payments.He really made the process easy for me ..

Alexx Finch is a dynamic salesman. He is so attentive and a blessing to me as a customer. Everything I asked for he made sure I got. From the car model to the car payment. When you go ask for Alexx the man Finch.

Very nice patient young man worked with you Didnt let me leave until i left in the car thank you Auto city

I wasn’t there for a long time like I am at other car lots, Alex was very nice and helpful ! Got me and my gf in and out with no problems we are very appreciative .. thank you sooo much ❤️

Ms.Pat was excellent, she moved very quickly and was very friendly. I love here and will defiantly send her more customers!

Thank you Donald and all of Auto City staff for always taking care of us. We appreciate your services

It was a great experience and what they say is what they mean and they are very friendly thank u Alexx

Ms pat she is awesome. She will definitely work with and help u get the car u want. Kudos to u Ms pat neal. Value u customer

I was searching for a car and remembered this place I would always see driving for work called Auto City in Lancaster,TX. So I filled out the paperwork online and the next day I received a call from Ms Pat Neal. We discussed my options and I agreed to meet up with her the next day. We did some negotiations on a car I had picked out but some issues came up. I was able to verify those issues and after that Ms Pat let me know she was going to fight to make sure the next time I came to Auto City I would be leaving with the keys to a car. Over the next few days Ms Pat Neal did exactly that and a day late I left Auto City with the keys to a car that wasn’t my first choice but in the end turned out to be the better choice. But none of this would be possible without the truly hard dedication of Ms Pat Neal to fight for you. BTW I also gained a new friend after living in Texas for a year.

They are friendlyPat Neal is really nice

What a joke of a car dealershipThey get to give you all the information requested from me answer all questions then say you have been pre approved for credit or a car then say that we can’t not approve you what a waist of time and effort

Pat was great. She came all the way to pick me up in ft.worth from lancaster.Then helped me find the best car to fit my needs. Thanks Pat.

I’ve never experienced a better car experience in my life . Ms. Pat, was absolutely the best. I felt so comfortable in buying a car. It literally took us one day overall. My husband and I are forever grateful. I absolutely recommend Auto City/Ms.Pat for your car buying experience.She’s the best !

Mrs.Pat was more then great very and got the job done will refer more people to her....

Alexx Finch was amazing. With my credit I never thought I would get a car and this man made my day. Ill be telling everyone to come see him.

Jocelyn Cuellar did an excellent job from the greeting to the closing, she answered all my questions promptly and professionally. She got me in and out everything was smooth thank you. When you come ask for Jocelyn Cuellar!

Barbara was excellent, she worked with me over a week to get me approved. Thanks so much.

Ms Pat is this best. Go see her she will definitely work to put you in a nice auto that you will love.

Ms Pat was very professional.She assisted me with care and concern.Her diligence and attitude was stellar.Im happy with my purchase thanks to her . I would defiantly recommend her to anyone looking to better there lives with a new vehicle.

Alexx Finch is the man, he got me a good car low miles, low payments, and was approve automatically

I had been eyeing this Chevy Impala for about a week. I didnt think that I would be able to trade in my vehicle because I still had a small balance. But when I got to the dealership and told Ms Pat what I wanted, and she made it happen! She kept me updated and and drove my new car off the showroom floor! Thanks Ms Pat. This wont be my last car with Auto City! (wish I had a better pic but my camera is no good ^_^)

Pat neal was the greatest sales person i have ever had. The process was smooth, quick and the staff was friendly. Pat make sure that i was taking care of. I will recommending anyone to come to autocity and talk to pat about any transportation needs

Quick and easy process nice and affordable cars . Come out to auto city ask for Alexx Finch he provides great customer service!

My credit was bad from student loans. But here it was easy to get approved for a new car. 10 out of 10 service. Definitely recommend if you’re getting denied by other places.

Great customer service. Alexx did an amazing job getting my car I need for my kids. Thank you so much Autocity

Alexx Finch was phenomenal 👏 energetic, and willing to help. My down payment was 1,000 but we only paid 600 man Alexx can make it work for you if all you have is a dream and a paperclip be sure to ask for him. NO CAP!!!

I want to thank Mrs pat she is definitely the light at this dealership! She treated me with respect and patient wasn’t the word!!!!im definitely referring my family and friends

Alex was a very nice sales man. He managed to get me into a vehicle right away however something did happen with that one. And once I called Alex he took care of the problem. He was even able to get me into a different vehicle altogether.

Great place to buy a vehicle!

This was truly one of THE BEST experiences I have EVER had with purchasing a vehicle! Ms Pat Neal is the epitome of what a car sales person should be! She was professional, but so down to earth . Totally honest about what my options were with what I had. And I LOVE MY NEW CAR!! I was only there for 2 hours!! A RECORD! Please go see Ms Pat for your new car TODAY!!

Loved Ms.Pat!!! She got me what I wanted how I wanted it!!! She’s definitely on the Christmas list this year.!!

Amazing experience first time here at the lancaster tx location come see Alexx Finch for sure!!!

Miss.Pat was so helpful! Very patient and professional!

This is my second time purchasing a car from this location ..and let me just say they are super awesome!😍 Everything went so smoothly and my family and I really love the car we got and I really want to give a huge THANK YOU to my salesman Donnie Nickerson!!!! Great guy😊

Mrs. Pat Neal at the Lancaster location, I want to thank you once again for helping me out getting into a car. You are one of a kind and greatly appreciated. I will send you business.

Man this is the best salesman i ever met.. good hearted man that will get u in a vehicle the same day. So ask for ALEXX FINCH

I enjoyed having a representative that really good and fast.....she also help me have a better day getting a car...Mrs. Pat!!!!!

I would recommend Auto City in Lancaster to my family and friends. Ms. Pat and Mr. Donnie took good care of me..My new family

Thanks to Ms Pat Neal (Lancaster location) she is the greatest got me into a NEWER CAR.... she worked her magic and did all she that she needed to do for the most easiest smooth car trade I have ever done in my life ... I swear I have NEVER HAD ANY PROBLEMS (expect the normal car problems) with both my cars if y’all need a car go SEE MS.Pat Neal tell her I sent y’all

This is my first NEWcar purchase..MeMySelf&I.. I am a single black mother that PANICS about EVERYTHING!! Terri @Auto City Service Center is the BEST there is!! Her Automotive knowledge is Undeniable! She has AWESOME CUSTOMER SERVICE AND PEOPLE SKILLS!! She exudes patience, understanding and compassion for all customers. Such a great fit for the Company! Thank you Auto City in Lancaster. The Service Centers performance, alongside a GREAT LEADERSHIP(Terri) makes all the difference when the customers money& time are tight & limited!!!

Donnie Nickerson was my sales person, he was very helpful and nice and friendly. I told him which car I wanted and he made it happen. Definitely the best experience Ive ever had buying a car. Ask for Donnie he’s the best!

Purchased a car earlier this week with the help of Barbara. She was amazing! Visited back in May but ending up leaving. Barbara kept in contact and ultimately led to me coming back and picking out my new car. Definitely recommend this place.

Alex was awesome courteous knowledgeable and overall my experience was great, I got just what I wanted the down payment was reasonable Im a very happy customer and would definitely recommend this place to anyone.

They got us in and out in a timely manner. Sells rep stayed true to his word and delivered what he promised.

If your looking for a great car Ms. Pat is your go to!!!! Can’t thank her enough.

Terry has made prejudice comments and been very rude!A simple oil change always takes a week, anything more takes two weeks or more.Likewise Ive had the same problems fixed 3 separate times and was charged all 3 times and made to pay in full or was told Wouldnt get my vehicle back.This is my only car and im on a fixed income so i dread everytime i have to work with this location but have no other options untill the car is paid in full.Would only recommend this location as an absolute last resort.

David blacksher was a big help getting in me in my new ride and making sure everything meet my Expectations thanks

Thanks to Mrs. Pat Neal I was able to get a car, I highly recommend!!!

Alexx was awesome and very helpful. Made the buying process pleasant!

Thanks too auto liquidaters help me fast with getting a car with a low down payment.

Thanks to Ms.Pat Neal for the best service. Come see here asap!

Pat Neal, was an Awesome Sales Lady! She had all my paperwork ready before I even walked into the building & confirmed I was driving in a new vehicle Today!Thanks Pat for such Great Customer Service

So before going to Auto City. I came and read all the reviews. All I kept seeing was Ms Pat. When she called and told me to come see her I was like heyyy I got Ms. Pat...Let me say all the reviews are accurate. She is so down to earth. Talks to you like she been knowing you for years. Like you are an actual person. I wish I could give her more than 5 stars. Thank you Me Pat you rock!!!

Highly recommend! Ask for Alexx Finch!