They had what I was looking for but not in my colorπ hopefully shell get a burgundy or 99J in the straight crochet locs huge selection on all kinds of hair products when its hard to find she had it. But. But some of the stylish in that shop are very unprofessional. They dont return phone call or answer your text. I went there one time a Young lady did my braids she did a get job when I went back to get braids again I got put off by a good hairstylist. So I wont try again but I will by the hair products they have what you needπ―π
I found this place on a whim one day and Iβve been coming back ever since. This is the ONLY place in Lancaster and even Palmdale that ALWAYS has my 30 inch and up human hair bundles. Not to mention that the owner is such a sweetheart and always goes above and beyond to make sure Iβm taken care of. Her and all the girls she hires are amazing and take care of u from the moment u walk thru the door. I would recommend this place to anyone, and i will definitely continue to support this business
The young ladies are very sweet and helpful. The owner is lovely. I enjoy the Christian music they are always playing in the store.
I believe if youre paying for a service that you should get the service that you pay for. Pleasing the client is the most important thing. Not pleasing yourself. I was satisfied with my hair and the employees out front. But beware of who you chose to do your hair. My sister and I are both seniors but dont look like it. But look thats not the point. When someone comes to you and tells you that they changed their mind about the hair style, you should accommodate them or reschedule. Not argue with them. Im very unhappy about the way my big sister was treated. Not all hair dressers there are not like that. But what right is right and what wrong is wrong. Profanity isnt appropriate in a place of business. You dont know whose hair you may be doing.Do better, Be netter. Good bless you all.
I literally will not spend my π° ney anywhere else. She could be a little more organized, but I support her.
Itβs a good store. The workers are nice but sometimes seem grumpy or a have a lil attitude. They have a lot of stuff for fair prices. However, I really donβt like the hair extensions I bought from them. I paid about $100 for these clip ons and theyβre terrible. With the COVID-19 going on, I canβt return it. I feel like I wasted my money on these, I couldβve gotten something better. I know I shouldnβt expect The super best quality for $100 but come on, they look like someone cut off some of the hair to thin em out. Before I purchased them, They told me I might need to buy another . Now, I see why..Pls lmk if this is normal for hair extensions to be cut up at the roots and on the way down they look a bit layered cut. All of the hair extensions are like this except 1 or 2 of them. I really hope this isnβt a product someone used and returned or a way to get me to buy another one. Yes, these are new extensions and only wore once. The brand is Zury Lurex. Argan oil treated human hair, 18 inches.UPDATE: As a response to the owners Response Below ππ½I was not offered to look at the other options . They kept everyone lined up outside and I wasnβt allowed to shop and look around the store. The only moment I was allowed to go inside was to make a purchase. One of the workers brought out 2 hair extensions and I had to pick from one of them. I wasnβt able to look at the quality or anything. Only was able to look at them from the door due to the COVID situation. I told her I never bought hair extensions before and She told me it was a good brand and so I trusted her opinion since she was an employee and had more experience with hair products. And I felt a bit rushed because I was holding up the line outside and was having a hard time making a decision since i was not able to see the other options there might have been available. And still, the quality of the extensions were terrible and they do look used and thin. Even when I wore them. They were still very thin and very useless to wear. So 1st- Instead of feeling insulted, perhaps let the customer check the quality of your products before you convince them to buy so they donβt end up regretting it later. 2nd- you say βspeak to someone to get it fixed β how exactly would you be able to fix this situation?? Iβm obviously not going to be able to return this product and you are not going to offer my money back sooo what exactly would be the solution since you are indicating that there may be? Im not stereotyping here. I said SOMETIMES they have an attitude. Btw, U have a few reviews here already of some people who also claimed that sometimes the workers have attitude, Iβm not the only one here who thinks that. Perhaps you should take those reviews into consideration and apply it to better your customer service. Thanks
This store is a fire waiting to happen. There are items on the floor that make it hard to maneuver through the store. Definitely time to grow to a bigger location. They wont tell you prices over the phone which is so weird to me. I think you lose more customers than you gain by doing that. Despite those flaws, they have a great selection of items & some knowledgeable staff. Thats what keeps me coming back. Recently drove from LA because I searched many beauty supplies in the area with no luck.
I found everything I needed there. Man, they have so so many products to choose from. I do recommend them.
Best place in the AV to purchase hair supplies for us! Best prices and the kindest people! Went over and beyond to help, great and make a pleasant shopping experience. Will go back and tell others! Thank you. FYI loved the music, added plus
It was nice to go into a beauty supply store and receive professional and knowledgeable assistance. It was recommended by my Daughter. I will be a long time customer. Awesome inventory, and selections. Dorothy
Always very helpful and good prices. The owner is such a sweetheart and always asks how my kids are and if they come with me sheβs always so sweet to them and talks to them personally. I recommend Vip. Theyβre selection is so wide and always hard to choose from.
I love coming here. There is always a great selection to choose from. I love that the owner gives our youth employment opportunities
Different price everytime for the dame products are barely priced nd it seem lk thy make up a price every time smh i feel lk thy gttn over smh
Love the shop and the workers but the braiders!?? π€¦πΎββοΈ Did not even come close to what I asked for and she was on her phone way too much. Very disappointed.
Very nice that they did have what I wanted. But very expensive
I love that place because it have all kinds of deals and products for everyone
Too clustered and high prices, but glad they are a Black Business trying to make it
Very well stocked employees very friendly and knowledegable.moving to a larger building across the street soon.
This is the BEST beauty supply store for US! Answered the phone, greeted me at the door, showed me what I was looking, had gospel music playing and helped out the line and it was only 3 people waiting. Such kind people! Your are the BEST and Iβll be back
Fire hazard this place is overcrowded with boxes and hair and people they need to expand or better situate the store its hard to find things in there it is a fire waiting to happen
This store has everything you need; nails wigs, eyelashes, even the hair shop to install! ( unsure now due to CoVid) My only issue is that it is TOO crowded with supplies. The aisles are uncomfortable to maneuver through and it can be overwhelming, especially when its busy. The staff, is friendly and accommodating. I can appreciate employing young women, but in my opinion I think a dress code could go a long way.I support this shop because it is the best one in theAV, and I assume Black owned.
Favorite beauty supply in the Antelope Valley. The only beauty supply Ill spend my money with.
Very jealous girls in there. They always looking at people up and down. Just very rude, but they do sell good stuff itβs just the staff!
Great prices on everything. Hair reasonable great colors. Nice folks Black own
Inventory is awesome and great customer service .
The workers were very polite and super super helpful thank you ladies
They have a great selection of hair!
Extra friendly staff. Many hair types available. Come see
My favorite hair store best prices
Rosalin the owner is Amazing and very friendly and helpful. Go here and support black business.
I only gave it two stars because the owner is always smiling and very helpful. As far as organizing whooo! Itβs very much crowded I been living out here before the beauty supply was put there and there have always been boxes after boxes blocking the walkways. I purchased 3 bundles of the premium hair I probably spent close to $400.00, I thought the hair would last me at least a year for that amount. No! I even recommended my cousin and she was mad at me because she purchased at least 4-5 bundles. The hair is very hard to dye and it looks very dry(I purchased the body wave and two deep waves only because they told me they were all the same type of hair) just to get home and see that they werenβt but I still tried to make it work. I canβt support this place anymore. I feel played.Nope wasnβt you that helped, and they asked me if I wanted affordable or whatever they consider βHigh qualityβ and I chose βHigh qualityβ I purchased affordable from here as well and I learned the meaning behind βaffordableβ because I was only able to wear it for two weeks and it started to tangle at the neck. So this time I chose the other option and still spent too much whatever my βprice rangeβ may be $400.00 on one time hair is way too much. And no need to contact you Iβm pretty sure I wonβt be refunded which is fine. Lesson learned God bless!
Everything thing you need and open on Sunday π
Product every where have to keep asking for help, you feel rushed .
Too congested but when they relocate, oh boy !
Great place with really helpful staff. The store is packed with selections, for sure youll find hair you can use. Thanks for being dedicated to serve your community during this pandemic
This is the best Beauty supply store around...I drive from LA to get her deals...
Love the beauty supply and hours. Hard to find certain item because they do have alot of merchandise. But its always more than one person who will direct you right to the items.
The staff there is very helpful and so friendly they had what i was looking for
This site had everything for hair & great prices too
I have been going to this black owned beauty supply since they opened. I love supporting them I just wish they would do some housekeeping in the store. The aisles are always blocked with boxes, stuff just everywhere but in the places u need it to be in.
Really great place to buy all the products you need and get your hair done..All the stylist are talented in there trade..I especially love how the stylist JAZZ does my hair shes amazing and has great customer service. Even though she is extremely busy she always tries to get you in when you need to get your hair done and charges a good price for the beautiful job she does. I also noticed how my hair is growing due to her care and technics..Thanks JAZZ
Great place to get hair done very good at there job as Stylist.
Listen. Ms. Roslyn is awesome. She will help you with any style you want. She treats you like family. Greeted with a smile upon arrival and everything is super organized. My hair store in AV.
I loved coming into this place, there was gospel music playing as I walked in!! The service was great and the owner even helped me find what I was looking for. The prices are comparable to other places in the valley and this store is black owned. (#winning).
Love the shop, the owner is a darling, interesting and generous. The front people are sweet,beautiful and very helpful. It is easy to find anything hair in the shop,for all kind of hair, and if if they do not have it, they will refer you. Service and products are affordable. The hair salon is cute, it was unfortunately busy back to back appointment when I went, however they went out of their way to find a great hair stylist outside of the salon, brought me physically there, introduce me to her, loved her on sight, made my last minute appointment with her and left looking Fire and Hot for my event. Will keep on going to both, very satisfied
I went in asking for pricing I told the lady that was helping me that I was going to get payed in 2 days and wanted some bundles she said βjust come back when you got moneyβ and she walked away from me I had money on me and if I wouldβve received great customer service I know damn well that I wouldβve bought some hair. Iβve bought hair from them before and the price that she gave me was way off... I felt extremely disrespected.. Iβll just take my money else where!
They were so nice, And they made sure I was comfortable. She did my braids so beautifully and nice, its just crazy to me!!! I DEFINITELY recommend π thank you!!!!
The Girls here are AWESOME!This store has Braids & Ponytails galore!!!
I absolutely love this place everyone there is so helpful and kind. And the owner is the sweetest lady. Ive been to other beauty shops and felt very un comfortable or was treated very rudely but not at vip house of hair ive been in there many times and have always been treated with respect and kindness this is my favirote beauty shop in the A.V. good job sincerly a very happy customer
Great customer service.
A little tight in there but they have everything you need. Love shopping here!
Stocked very well
You can find anything just organizing little bit be better
Good place to get hair lots of opinions great customer service
The young ladies were very friendly & helpful in helping me. After paying I Accidently left my wallet & didnt realize it until a lot later. I had a lot of cash & credit cards! After back tracking all the places I called & they had my wallet. Said they tried catching me before I left the parking lot but couldnt. I was so happy all my cash & credit cards were were still there. Cant thank them enough!
The prices here is the best in the Antelope Valley. I Took my niece to this store to get some hair supplies. The women working there were beautiful and friendly. They even walked me over to the locations and fully answered all my questions pertaining to various products. The inside was bright and organized with plenty of deals on display. Outside was clean with plenty of parking. I highly recommend receiving hair product from this store and you would leave with beauty supply knowledge from the very informed staff members at this establishment.
There is always something you can use
I will always go to this shop. I really appreciate great customer service. The ladies there are always so friendly and the owner is just amazing at makin sure u have what u need. Thank you again.
One of the best beauty supply store workers are very helpful.
I love the workers... so helpful and friendly. beautiful people
First time visit today, excellent customer service. All of the women there were helpful, plus there is an in-shop hairdresser that will cut your wig for you!!!!! Right on premises! But better to have an appointment, because she does get busy, and may not be able to cut/style your wig then and there. I absolutely recommend this place!!!! I will return!!
Everything I need is always there. I come here first! The ladies behind the counter are friendly and always helpful. Dont sleep on the braid bar either. All the braiders are professional and provide beautiful styles at amazing prices. Check them out for sure the do more than braids as well
I like this beauty supply house went there for the first time since we moved here to Apple Valley and they had everything we needed so I didnt have to run the LA looking for anything because they had everything we needed no need to go elsewhere check them out even do hair there by appointments have a good one God bless you guys keep up the good work One Stop Shop for hair supply
I purchased hair products there a few days ago, its a nice shop. They have an eyebrow threader there. She is very friendly and nice, she threaded my eyebrows, groomed them, filled them in with eyebrow makeup tint, which was great and lasted a few days. Shes in the back area, gives great service. Would come againπβΊ. Ask for Cleopatra.
Iβm all for shopping black, but there are people like this that make it super hard. I called in to see if they had a certain kind of hair and sadly the lady hung up in my face without allowing me to finish. At first I thought that maybe the phone call dropped, so I called back. No answer! This is not the first time I had a bad experience with these ladies either. This was just my final straw. Some employees need to be trained on customer service skills again. π€·π½ββοΈ
Grest establishment
Great service wide variety of products for all needs
As soon as I opened the door to come in, 5-6 people walked through lol all talking very loud, none of them said thank you, even though I wasnt INITIALLY holding it open for them. As far as the store, product all over the floors, staff seemed to be busy engaging in loud conversation with others, rather than helping patrons. There is a nice selection of braiding hair, I will say. The prices seem to be reasonable but I was in such a hurry to leave due to the atmosphere that I wasnt able to look around much. The young lady at the register was very pleasant. I give everything 2 chances so I hope my next experience is better overall.
Always a great experience! Super friendly without being overbearing, professional, and reasonable.P.S. When Im here, I dont worry about a family member being assaulted by the workers or owner. When I come here I am not disrespected by individuals who do not like the members of the community theyve chosen to do business in. π π
They had my hair products great
I love it they always have something new. And customers service is so good and they so helpful. Been going since the first day. Low prices and always something on sale. Love them keep up the good work
I made an online purchase about a month ago. I still have yet to receive my package. I havent received any information from the company. And I sent them an email a week ago. I called the location and the signal comes up busy. Everything about my experience screams scam. If not for the reviews on the page, I wouldnt even think that this place exists. I was excited to see this company was Black-owned. But this was such a disappointment.
Amazing store! The owner is very nice as well as your employees. I have bought quite a few wigs and hair products from them. Love the quality of their product. Prices are pretty reasonable
My sister and I visited a lot of wig stores but this one is by far the best one! The employees helped us out a lot. It was the first time we went out to shop for wigs and we had NO idea what we walked into but the lady helped us out a lot and educated us on how we can wear them or the different kinds of hair. I will definitely be back to buy more!! ππ
Ive have been going to this beauty supply since it first opened. The staff is always helpful and they have everything I need and more. The prices are great, they have a good variety of crochet, braid, weave, and wigs. Its a great shop.
I live about 35 miles from this place and was looking for an Afro wig to wear to a 70βs party.I called to get a price range for this item.Spoke with the owner and she refused to provide me with a price range. Stating they donβt give prices over the phone, not even a price range and I would have to drive the 35 miles.Very unreasonable. Donβt recommend this place. I will not stop here to buy anything on my next visit to Lancaster and I will tell everyone I know in Lancaster Palmdale to not shop there.
The owner and her young daughter is awesome. The store is over crowded. Inventory is everywhere. The stor is definitely a fire hazard, Music is blasting way to loud that you cant think. The staff used to be very professional and helpful they arent very knowledgeable they definitely cant answer your questions. Always out of stock.
I love this beauty supply store and I will go here before anywhere elseπ―ππππ
Black owned, the female owner is absolutely gracious and very helpful and knowledgeable in hair and hairstyles. She has a large assortment of various types of hair from curly, straight, and braids .She has whatever you wish for in any color you want. I recommend this store to be your first stop in purchasing hair and hair products.
Little known secret about this place. The owner mentors young children by going to the neighborhood schools trying to show them a trade of helping out in the store or showing them the opportunity of doing hair. More business for VIP means youre help of helping out future of business people.
Helpful friendly staff good prices on some stuff
Its so many people that work there at one time and still not organized
A lot of items dont have price tags/stickers/etc so I had to ask employees whenever they werent helping someone else which was very tedious and made it take me a while to gather the things I wanted. Other than that Id give 5 stars as they had everything I wanted and most of the staff was courteous
Didnt have anything and too much cluster prices where higher
Love the place love the customer service they cater to older people love it
So friendly so much hair to choose from I couldnt believe it any kind of hair u want they have it....
Love them in the house they always willing to help me find anything Iβm looking for β€οΈ
Honestly I dont go there anymore unless Im in the area because the the owners attitude is very nasty and unprofessional. The shop is always extremely cluttered with barley any walking space which is very unsafe fall hazardous.
Everything you need for your hair is here!! Excellent service! Great selection of hair and products! They even have a hair salon in the back with some of the top stylists in the AV!
It has all your hair care needs. It could be a little more organized though. The aisles are a bit narrow due to overflowing merchandise.
They have lots of stuff but going in there is a hazard waiting to happen. I usually just turn right back around. Its not worth it
The place is like a Hoarders joint. Too hot & crowded
Great prices, great customer service and nice variety.
Great experience. Love to see BLACK women successfully working for themselves while empowering other women. Stylist Shannona was very professional. Her work was neat, didnt take super long and was EXACTLY what I wanted! Cant wait to get styled by her again!!!!
They have everything you could possibly need. The staff is very helpful as well.
Very quick they took their time to help me they even gave me recommendations