Good parts, decent service, but can be a bit testy at times. If they put you on hold, you will have to call back most of the time.Four stars because of the testyness and call issues.

Always get me out the door quick when I need a hydraulic line made. Ive always experienced great customer service!

Great quality parts and here Blake theyve been coming in cheaper than the other places like an alternator here and the staff is knowledgeable

They dont listen and theres a short guy behind counter that clearly has lil guy syndrome. Every time I have had the inconvenience of dealing with him, he has always had a smart comment.

Nice clean store every one is very helpful

Always get the best service and parts in Lancaster. Very friendly staff and always ready to help!!!

Quick in and out. The guys there were very helpful.

Very helpful

Always have what i need .

Husband finds many things he needs there.

I love NAPA! The staff is always friendly and knowledgeable, and willing to go the extra mile to help! I always come to Napa when I know the other auto shops in town wont have what Im looking for. And Im willing to pay a little extra for the knowledge and service you get here.

Great people

Improved since my last visit years ago. Thanks.

Had most of what I needed

My father went to the store to get some specialty screws for the mud flap on his GM vehicle. He overheard the 5 employees argue over which one of them would come and help. Five employees....and my guess is that one of those employees was a manager. Truly unprofessional! Additionally they didnt even look for the replacement specialty screws, just sent him home with sheet metal screws.

If you need anything for a car you can possibly find it here

Very helpful and a selection of parts not found at other automotive stores.

Awesome the stuff seems to know a lot about anything you can ask em...Streets

This place is awesome!

Great people and awesome place to get parts not only for cars but farm equipment and big trucks too.

Great customer service

They are not busy at all

Didnt have everything i needed to be a reliable car distributor. Looking for basic Audi a8 basic service. Air filter even a certain oil was unavailable and the product they did have had dust all over it likeis been there forever.

Poooor service

Ordered your stuff or plck it up there

They were very helpful

Best parts store in town

Awesome

Great people

They have parts!

Expensive