Usually have what I need and helpful. Mount Joy store does great.
Quick service know there stuff
My daughter had a battery installed here, next morning I get a call. After investigation the negative terminal was never tightened, and the plastic battery cover was left off against the exhaust manifold. Upon returning to the store the young lady with black hair who represented as manager visibly irate, tested the battery and told me it was good. Well Thanks, go out front smoke and text with your staff. NEVER LET THESE PEOPLE TOUCH YOUR CAR.
Love online ordering. Makes life easier. In and out
The employees always go above and beyond. They are always so helpful. I do not know much about cars and they always go the extra mile.
A good place to shop if you need an auto part.
I love advanced auto! They have good products and if they dont they can get it delivered to the store
I showed up here right before a snowstorm was going to hit to have my battery checked, and despite the freezing cold and snow flurries, Sean did a thorough diagnostic and sent me on my way within 10 minutes and didnt charge me a dime! So grateful to have folks like this in my community.
Great customer service!!! Thorren went above and beyond to assist me. I’m thankful there are still good customer service out there.
They always have the parts when I need them. Plus, the salespeople are courteous. They do not steer you the wrong way.
Thanks Kyle for replacing my battery in my F 150 Today while I was working. I am so glad I had to stop here. Very good customer service !!
Reliable auto part business.
Quick parts people with the right parts.
Service was great and I got when I needed.
Had my battery and installed it right away
Very upset. The store manager did not listen to what I needed and didn’t care. Couldn’t get my battery replaced because they said it was not an easy access so here I am stuck with a dead battery 4 hours from home!! So thanks advanced auto I will never buy anything from you again..
Very knowledgeable staff, and very helpful, I was greeted as soon as I wanted in and was offered to be helped finding what I needed.I asked the guy for what I needed and he pointed me to where it was, and again asked if I needed any help help with it, I l knew what I needed, nevertheless seeing that I was hesitant to choose among the choices of coolant/anti freeze he came over and asked which model vehicle and pointed to one I hadnt notice.I like going there whenever I need to buy something for my vehicles, fair prices and good service.
Great experience this morning at this location. Got in the car to head to work and got the click-click-click of dead battery. After jumping it and going to Advance, I met Eddie inside and explained. He was super friendly - came out and ran diagnostic on the battery to determine it needed replaced (10 years old, go figure).At that point we looked at some new batteries - purchased one and Eddie removed the old and installed the new in a few minutes for me.Great experience - this is exactly what a customer-oriented business should look like. Thanks!
Thought I needed a new battery so one of the employees, Josh Patterson, came out and tested my battery. Informed me the battery was not dead and the cables were just loose. He proceeded to clean my battery and tighten the cables. Issue fixed. Josh was friendly, helpful, informative, and patient. Dont bother going anywhere else for auto-part and accessory needs. Best place in the county.
The place I go to for quality parts,and if you need loaner tools .
Nice friendly staff who asked if i needed help after they saw i didnt find what i was looking for. I didnt have to ask for help like most places. The staff showed me exactly what i was looking for and gave me details like which sells best and which one works the best. Great place to go if you need anything auto related. Keep up the good work!
I went to Lancaster Advance Auto Parts for wiper blades. After paying for them, the cashier asked if Id like to have him install them, which I initially declined. He reminded me that the service was free and, as it was bitterly cold that evening, I accepted. Glad I did as he quickly realized the rear window wiper package was incompatible. (Id have kept at it for hours before giving up). He gladly refunded the incorrect wiper package and all was well. I even tried to tip him which he declined stating again, the service is free. Cant say enough about how much I like THIS auto parts store.
Store needs a face lift
Decent shop. Guys are always friendly and help best they can with s good attitude.
Veey helpful employees. My online order was prepared and accurate. He even explained how to install the piece properly. Worth the drive to Lititz Pike.
Really nice place. Very helpful. Kind employees
Very helpful staff
Great product
Good service and prices. The guy that helped me went above and beyond in helping to install my new battery.
Nice selection but 3 times the price for the same items as the competitors
Got what I came in for. No real problems. Could work on customer service a little at this location. The person who helped me was a little cold. Maybe just a bad day.
Really helpful staff members, taking the extra time to help without being condescending. Clean store. Always busy.
Very polite, knowledgeable, and professional, if your in need of Auto parts and you need help, this is your store, then specialize in first time and repeat business
Excellent friendly staff, store in the golden triangle shopping center is a local hub, got a big warehouse in back to pull from.
Always reliable always helpful. Very willing to just answer questions without looking/talking down. But they also dont try to get all buddy buddy.
Always have what i need. Prices are decent.
Awesome place to get most parts plus service is top quality
Always good to stop in for little things and chat with jerry and the boys working there. fef the best auto parts store in township
Great deal if you order online and pickup in store
Lifetime Warranty, parts in stock and fair prices.
Needed a battery in a pinch and stopped by. Roger was very helpful and cool to talk with. He tested my battery, starter, and alternator to confirm the battery was the issue, and then installed the new battery for me. All for free.
Great.I found just what I needed and it wasnt to expensive.
Great deals and great service
Very helpful staff at counter.
Gave this place five stars because the staff is very helpful unlike some Auto Parts shops.
Great for a quick stop. I often price compare on Amazon and they often are comparable.
Great service, free to charge your car battery!
Underappreciated, but a great find, staff very helpful.
Very helpful, despite me unwittingly walking in two minutes before they closed.
Just a great parts place.
Oreville was incredibly helpful and changed my battery for me, despite the 15 degree temperature outside.
Heres the trick. Buy online and use a 30% off discount code like trt30, and select to pick it up in the store. You can save 30% on nearly everything. With that and speed perks discounts, I find myself only going to Advanced now.
Despite its location in a slowly deteriorating strip mall, the store is well maintained. The staff does a great job and are always willing to assist you in any way they can.
Mr moses Plaza was awesome.
Knowledge associates and great customer service. I dont know what I would do without the free wiper blade installation!!!!
Always good service and courteous staff
Advance auto rocks... Got a new marine battery for my trailer... Buch of Other stuff... Allways have what i need,
Live close,and the people who works in the store are very good.
Good when they have what I need
Good Service, Nice ppl
They care about customers!
Got the part I needed that no one else had
This is a good parts store the staff usually pretty friendly they often have the parts on looking for in stock Im just not a big fan of their pricing even stuff like their motor oil I can get a lot cheaper other places
Went above and beyond for me
Very helpful & friendly.
Always friendly helpful knowledgeable staff!!
Great service and great products!
@For your car go there!!
Good service and cheap parts.
Great staff that is eager to help
Girl took time to answer my questions.
Great sales people
Again very helpful staff
Great customer service
Long wait. trashy looking store
Prices are competence...
Mostly knowledgeable staff
Very helpful staff
Very helpful
Find what you need
Nice prices
Knowledgeable employees
They R friendly!
Great as always
Service sucks!
Very helpful
👍👍👍
I love it for its coupon discounts ..
Good specials almost always
The service is lousy
Everything for cars is here