Best customer service, been using them for years.

Bill is very professional and delivers good quality work.

Their adverts say they offer emergency services, but they do not.

Very responsive. Great service

Great service, great price and a genuinely nice guy

Great service

Well to say the least I am disappointed, yet another company that offers a service and never gets back to you. On 3/7/2018 Bill Koch came out and looked at 2 windows at my house. one was to be replaced which I still havent received a quote on the seal Broke, the other which was just a sash replacement, i told bill to order the parts and let me know when they come in. I offered to pay for it up front, he told me not necessary. Its going on 3 months and I have not heard from bill yet. I called twice and left messages with no response. I guess my business of 87.00 dollars isnt good enough for him. Poor customer service and lack of communication will always be the demise of small business owners. If he did not want to do the repair he should have just said so...

Great service, would recommend