Max was an all star! He was able to get the correct national account number so that I was able to get the tires that were so desperately needed on my trl. Unfortunately, the brand I wanted, they only had 5 in stock, so Ill need to find the other 3, but if I had to come back or needed roadside service, I would definitely call them.
Called for a tire repair / replace. Was informed that it was after hours and it is $125/hr with a 2 hour minimum. Was asked the tire size. Gave them location / info everything they asked for. Then was told it was a $900 deposit and that they would get me an invoice Monday. If I owed more, they would invoice me, if I owed less, they would refund the card the balance. I asked how much the tire was, when does the 2 hours start and stop, etc. They couldn’t get me a price on anything and said I would see a refund Monday if it was less than $900. I said “that’s ridiculous” and then was hung up on. Basically they want to scam you by not getting you an invoice on-site / price of tire, couldn’t answer anything, just wanted money. Getting hung up on is the main reason for this review. I don’t normally post reviews good or bad, so be warned.For reference I had one tire I need patched or replaced.
BEST PLACE TO GET TIRES AND REPAIRS
GREAT customer service. They really stand behind the tire they sell. Andy is an amazing guy. Been coming here for my steers for years and now my drives. Also the store manager Windel is a man of his word. And I appreciate it. Looking forward to changing my trailer tires here too.Thanks
They are the best I have ever seen. The quality of their work and tires is second to none.
Really nice people. Our Peterbilt blew a wheel seal. Margie answered the call... she thought their mechanic was out, (if you drive for a living, you know... when the trucks down, your down - time is critical) she called around trying to find another shop... then realized that the mechanic WAS in. Willie was waiting for us when we arrived and pulled our truck straight into the bay. WOW, amazing customer service. Definite customer for life! Go Team TCi!!!
This location does not do mechanical work.Goto Ft. Worth location
Best quality products and great service
First of all, GREAT people! The guys are all dedicated employees, advisor Margie Boone is great at what she does, always takes care of us in a fast and efficient manner, thank you everyone at TCI.
Great service wish they would hold onto staff longer!
Slow service! Great pricing though.
Little slow but great price 4 used tire
Wonderful service great price and wonderful customer service from Margie
Man got to go back to Dallas to go through some old tires. For inventory purpose
Great guys
Nice and friendly
Worst Alignment ever
Nice friendly staff
I like how they respect one another
👍👍
It is a good place to buy tires