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House of Granite (Currently by Appointment Only)
1920 Swarthmore Ave, Lakewood, NJ 08701, United States
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House of Granite (Currently by Appointment Only)
Comments
sh
Review №1

Very Patient staff . Did the seamless sinks and waterfalls. Everybody goes crazy over our kitchen, the space that my wife will spend the most time. Israel went above and beyond to satisfy us!!

Ra
Review №2

I was very impressed with the professionalism at House of Granite. Chaya was able to explain to me the benefits and drawbacks of the different stones available. My kitchen was measured on Monday and the granite installed on Thursday. The installers were knowledge, capable and clean. I highly recommend this fabricator!

A.
Review №3

Staff is very knowledgeable about products and design . The man who comes down to measure template for the countertops once kitchens are installed is very responsible and on time. I use House of Granite to service properties I manage throughout NJ and I’m very happy. I noticed that 2 customers left 1 star review below for not having good customer service. I will say that previously they were having issues with getting back to customers and fulfilling their requests in a timely fashion due to back log but that has improved tremendously since January 2018 they hired more staff to keep up with the high volume of customers and seriously implemented higher customer service standards with their staff. If their is ever an issue feel free to speak to Yoily the owner about your concerns as he is really willing to make your buying experience an easy and smooth transaction. I know this because i discussed with him in the past about Customer service and have seen a major change since . I will only shop at house of Granite for all my Specialty stone needs.

ch
Review №4

Just had House of Granite install my kitchen counters. The process was quick & easy. They had someone come create a template a few days after I picked the granite at the yard they recommended & then it was installed a week later. The part I was impressed by was about 2 weeks later, when my appliances were installed, I noticed the counter was leaving a small gap by the oven. I emailed them & they immediately responded that they’d service it even though I wasn’t a local client. Their guys were here to repair the gap yesterday and they did a perfect job.

Me
Review №5

Yisroel Teitelbaum is the best! Loved his knowledge!

Ro
Review №6

Excellent experience from start to finish! Yisroel was extremely helpful and responsive throughout our entire project. We are thrilled with the fabrication and installation of our countertops.

Ch
Review №7

I highly recommend House of Granite. Great service. Friendly staff. Easy to work with. They worked hard to get my order in quickly and efficiently. Pleasure to deal with.Thank u Yisroel and staff!

yo
Review №8

Great selection and well priced. The customer service is a 10*+, Isreal it was a pleasure dealing with you.

Es
Review №9

Super nice customer service - both before and after purchase. I actually thought i had marks on the counter from warehouse - that wont come off. I called House of Granite - they sent down people that told me to use Ajax or Comet. This wasnt in the care instructions but they scrubbed all my counters and got rid of every single mark I was worried about and counters are gleaming beautiful.

Le
Review №10

HOGS professionalism, punctuality and courteousness is extraordinary. They are unbelievably amazing, craftsman with measurements to millimeter precision producing flawless results. Over two dozen fabricators said NO to my kitchen project because of its complexity of the job. The results, a Masterpiece They are real experts.

Le
Review №11

Thank you for your exceptional customer service and beautiful product. Mr. Teitelbaum was very patient and took the time to explain when we had any questions. He also helped us find a beautiful design while staying completely within our budget. Our counters were delivered right on time and installed with House of Granites trademark precision and care. Highly recommended.

ni
Review №12

Just had my countertop installed. Great jobThe template guy 2 days before was abrupt on the phone, I was not home and the template guy did not call me back to ok measurements so when they installed it the measurement on length was shorter than the diagram I emailed to house of graniteMake sure HUSBANDS THAT YOU TAKE A DAY OFF OF WORK TO BE AT HOME WHEN THE TEMPLATE GUY IS MEASURING.

Sa
Review №13

Granite for counter top kitchen bathroom best place to go

Ze
Review №14

Very Knowledgeable and great service!

R
Review №15

Excellent materials and great team of knowledgeable staff friendly!

Ch
Review №16

Great selection, informed and knowledgeable staff. I had an overall great experience. Thanks Joel and Yisrael!

ba
Review №17

The experience with House Of Granite was one of the the best experience of my entire Kitchen Renovation! Their straight forward pricing helped me understand my choices and helped me plan within my budget. (a difficult thing to obtain from many other independent countertop installers). They had a great selection in a variety of price ranges, not to mention a beautiful show room. Every person I came into contact with was professional, knowledgeable and patient. They delivered an exceptional product for a reasonable price AS PROMISED. I am so Happy with the results!!

s
Review №18

Have me great advice. Smart and quick service.

re
Review №19

We got a stunning countertop and backsplash a year ago .We now called back for customer service, and were treated like royalty.This is the way CUSTOMER SERVICE should be .THANK YOU SO MUCH.

Da
Review №20

Great customer service.Came and took care of my problem even though many months after job was done

jo
Review №21

From the minute i walked in Mr Teitelbaum greeted me with a smile and worked with me to fit my budget, with his experience he understood exactly what im looking for and helped me decide witch one to choose, it was installed within a week and looks beautiful, i highly recommend that place and wish everyone a great experience as i had.

Sh
Review №22

House of Granite was able to provide me with beautiful counters on short notice.Amazing customer service!

ye
Review №23

The entire team at House of Granite was a pleasure to work with. The moment we walked into their showroom we were met by their knowledgeable sales people who helped us select a beautiful countertop and backsplash. Their attention to detail and pleasant dispositions from beginning to end made our experience smooth and easy. Everyone on the team from sales people, to receptionists to the man who does the measurements, to the installers were friendly and competent- and patient :)Special shout out to Aidy who kept everything on schedule and smooth. We highly recommend the House of Granite to anyone looking for beautiful, quality quartz that comes from a respectable and responsible company.

Da
Review №24

Nice selection and great service!

Ma
Review №25

Great products and 5 star customer service

Pi
Review №26

The service was unbelievable, from the min. I walked in, till it was installed was a pleasure working with them. The machinery they have is unreal, from the digital templating, to persise waterjeting.I recommend everyone to go there,Thanks again,Peter Korman

B
Review №27

I cannot begin to tell you how thrilled I am with House Of Granite! I drove almost 50 miles to their store and, knowing very little about granite, was fortunate enough to have Gitty assist me. What a personality and what knowledge she has!! Everything was scheduled perfectly, communication was right on! Lazer came out to do my template - so professional and so personable. Finally, The installation crew arrived right on schedule and installed the granite in my kitchen. They were also extremely professional and worked quickly and efficiently, while being very personable. When they left, I hardly knew anyone had been there except that I had the MOST beautiful countertops!! My next door neighbor came over to see it and immediately asked me for House of Granites information since they now want to be customers!!! Im a fan!!!

Ju
Review №28

Our contractor referred us to House of Granite, and we had them install a tub surround, a double vanity countertop, and our kitchen countertops, all in quartz. Everyone I worked with was professional, friendly, helpful, and prompt. I worked with Aidy in picking out the materials, and his turn-around time was extremely quick. He emailed me the estimate that same day within just a few hours. Any questions that I had, he was always quick to respond and easy to work with. Lazer came to template, and he was very professional. Before each template, he always called to let me know he was on his way. Finally, Martin and his crew came to install, and they were friendly, hard-working, and did a great job. Everything they installed looks amazing. We couldn’t be happier. I highly recommend them.

li
Review №29

Yoely rizman c.e.o. is a person that you can trust him, and the whole company each worker it self, thay tell you a time when thay are gonna be there and by the exact time there thay are, and ther job and quality is something special what you dont see anywhere else, so professional think the most what i sew ever in my lifetime!And his pricing is also not too expensive.thank you for the house of granitehave a good day!

yi
Review №30

YOELYThank you for your help, and everything you do.צלח ורכב!

Ru
Review №31

CUSTOMER SERVICE IS ZERO OUT OF TEN!!!!!!!!!!!!!PHONES ARE NOT ANSWERED. PROMISES ARE NOT KEPT. DELIVERY IS NOT ON TIME!! SALESWOMEN ARE NOT KNOWLEDGEABLE ABOUT THIER PRODUCT, SELLING INAPPROPRIATE CHOICES FOR THE JOB.

Information
92 Photos
31 Comments
4.8 Rating
  • Address:1920 Swarthmore Ave, Lakewood, NJ 08701, United States
  • Site:https://houseofgranite.biz/
  • Phone:+1 732-367-7211
Categories
  • Countertop store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–1PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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