Great place great inventory. They were straight with us on options and very helpful with the whole process. James and H were awesome helped us get the best rate for the car we wanted. First time I have walked in to a car place, picked out a car and left with no headache or terms I didnt like. Thank you for all your help. Definitely recommend making this your first stop for a car because it will be your only!!
I had the most wonderful experience For my 1st time buying a car. They were patient with me, they explained everything thoroughly and stayed late to make sure I was able to walk out with a car the same day.I dont have the best credit and I wasnt sure if I would be able too get what I wanted and my expectations were beyond exceeded. James and H were absolutely amazing and Accommodating and truthful. Thank you so much for such an amazing experience for my first time buying a car that was full of laughter and fun!!! *****!
Im now the proud owner of a 2017 Mitsubishi Lancer. Its even my favorite color, royal blue. James was available to assist me today in making my dream come true. Great attitude, great customer service, and of course great smile. I truly appreciate the time that he took to help me make the decision on the right car for me. Thank you for making this lady happy.Crystal B.
I went to first national auto and was in need of a car quick. I worked with sales person James. He was very polite, friendly and worked hard to get me into the vehicle i wanted on the lot. He was so polite that i felt very comfortable doing my sale with him. My husband was at work when i went in and selected the vehicle. James on his way home personally stopped by after husband got off work to my house to allow my husband to sign the paperwork so we didnt have to drive back the next day just so my husband could sign the legal papers on the purchase.Thank you James and the rest of the staff for making it as stress free of an expense as possible.L. Nicholson
Elliot was amazing! Outstanding customer service skills! Very helpful, and very reassuring. We came in with hopes of one thing and we left with something near exact to what we wanted but better price ranged and suited to what we needed right now. Definitely earned a five star in my book!!
I would like to thank Mr “H” for helping me get this car. I also thanks for your company for having such a good people that want to help out the community. Keep up the good work guys.
Great service! Was able to leave with a great car and fantastic help! Thanks to salesperson Luis!
This is my first time picking out a car for myself. They were super nice and were pretty good with getting me a deal I was happy with. I decided not to buy a car here but I would definitely recommend it to anyone looking for a car. Seriously, the car I looked at was so clean and pulled up ready for me to test drive. I was very impressed with this place.
Luis Angel was a great help when I came in to look for vehicles, he was very polite, straight to the point, there was no run around over nothing. I would recommend this place if you like to be treated with respect, Luis Angel is the man to see!
I bought a 2016 Chevy Cruze and before I made it home the engine light came on. Called the dealership right away. They said bring it back and they would fix it. They had it a week and a half and fixed nothing. So I took it to Chevy, they got the same code I did. The $2100 service contract First National burned me with will not cover the $1300 repair. I called First National and spoke with a manager and she said you basically bought it as is. DONT BUY HERE!!! If you do, dont get the service contract... its useless, so is their customer service. They just want the money while selling cars with known problems. SHOP SOMEWHERE ELSE.
H help us purchase a beautiful 2015 Rav4 Toyota. Very good dealership and is willing to go the extra mile to get you a vehicle of your choice.
I had a great experience at First National Autos. Rock, definitely took care of me and made me feel at home. He gave great customer service and got me in and out within 2 hours. Would definitely recommend him to anyone looking for a car in this area. Thank you Rock.
These guys are great, especially James, I called with a real need of a car for work. He was so helpful fast and just awesome, he found me a great Jetta that saves me tons in gas and is just so clean and nice. The car looks and drives like new and the process was so easy and fast. I will be buying my next one there and recommending James to everyone that asks me.
Overall great customer service! I called ahead and when I arrived Luis had the car ready for me to test drive, he was very kind and made sure I was taken care of . I was able to leave with the car I wanted the same day so that was a big plus .
H is very good at what he does he was fast he explained really well and he got me in a car with nothing down and very good insurance Im very pleased with his service
Terrible dealership. I regret purchasing a vehicle from these crooks. Don’t buy anything from them unless you want to be stressed out tremendously after your purchase. The Seattle location probably has the better quality vehicles because this one is trash. I wouldn’t recommend a insect to buy a car here.
I had a really good time buying a car from here. Talk about great customer service Elliot was amazing he got me a 2015 Chrysler with not so good credit with nothing down and 399 payments car tinted windows nice radio look good inside seats look brand new I highly recommend him to everyone
31,000 dollars for a 2015 base model Kia Optima? Actual price of car is 14,000 no paper work or anything didn’t even know they charged this much until I called the bank it was not advertised for this price which is illegal in Washington and not the price I signed for
Great Customer Service!! James and Elliott went above and beyond to meet my needs. Thanks guys!!
I don’t know why this is showing as my moms name, but.... James and H both helped me and I would recommend all my friends to come and see these guys! They are wonderful and they helped me get into a car. Thanks guys!
Kyle at this place helped and served me and my mom so well to his fullest and we walked away with a car big props to kyle! If u need any help at this place look for kyle!!!
James helped my husband get our first truck, after horrible experiences at 2 dealerships. Everything was such a smooth and easy process for him, and we are very happy now! Farah did all of the work with our lender/loans and we were super appreciative of how easy it was, even when I was skeptical of everything, they were awesome. Thank you James and Farah! ♡
Elliot and Farah made my life much easier today. I called them because my daughter needed another car and I was told to come on in . I got to the car lot and Elliot and Farah made it happen for us They are the best .Outstanding customer service Elliot and Farah
5 Stars??? Why cant I put 10 or even 20 stars! This dealer ship goes above and beyond. Farrah was our dealer we dealt with to purchase the car Ive been searching everywhere for!! Not only did I find the car Ive been searching for, I found amazing customer service. Im from Albuquerque New Mexico and found my 2016 Scion FR-S Special Release 2.0 online at their dealership. Most dealerships were advertising the special release series and it wasnt. So I called the dealership and Farrah picked up and she said ill go take pictures of it immediately to let me know it was the series Ive been searching for and its a manual transmission too!! I was ecstatic when i got the pictures! I then let her knew I was from out of state and needed to fly in to see and purchase the vehicle. Once she knew how much I loved and wanted this car she got the approval from corporate to fly me and my significant other out there on the dealerships dime!! It was a last minute flight too so it wasnt cheap. When we had finally landed in Vegas, we got a Lyft to the dealership. As I pulled in I saw my Special Release 2.0 FR-S (That beautiful Lunar Storm color glistening)!!! Oh did I also mention Farrah got me approved with a killer monthly payment and 5.9% interest before even going out there?! So all I had to do was check and test drive the car then sign the paperwork. It was the easiest and most fun car buying experience Ive ever had! Plus I now have the most beautiful car! Thank you Farrah and everyone else at First National Autos for this experience. I would recommend you to everyone and anyone. Also dont forget to ask for Farrah if you do go. You wont be disappointed!
Thes guys were really awesome to me they really worked hard to get my deal on a car
Just bought a car tonight. Kyle helped me out. I didnt feel any pressure. The whole process was very quick and I felt happy with the deal I got. Their list price was so reasonable that I didnt even need to haggle. I would recommend you go see them if you are looking for a pleasant buying experience and good deal!
Called in at 1PM to check that a vehicle was available for test drive, they confirmed and made an appointment. When I arrived 1 hour later for that appointment, I was asked to look through their website for any other vehicles I may want to look at. After making a list of four vehicles, I was told that none of these cars were available and that the vehicle I had scheduled an appointment to test drive was sold over a month ago. The entire interaction made no sense and was incredibly unprofessional.
I found the truck I was looking for on Facebook market place and they were able to get me approved and driving it home in no time. They were very fair with prices and even offered a 24 month warranty. Henok is a killer salesman and did everything in his power to get me into the truck I wanted.
Absolutely horrible. At first it seemed really good. But they didnt hold up there end, said they fixed stuff when they didnt and we keep having nothing but problems with the truck over charged us and refuse to make it right. They want us to keep going through our warranty but to make sure we dont say any of it was wrong before we purchased it. Well thats fraud. Best believe i am getting the BBB involved and a lawyer. Ive had enough.
James was amazing, didnt try to sell us something we didnt want. Didnt push us into purchasing. Listened to everything we said and asked. Worked with our difficult situation and was able to get us the vehicle we asked for.Thank you!
I dont think I can say enough about these amazing people! James, Moses, H, Elliot, Kyle... they all stepped up to the plate when we hit a bump in the road! They where the kindest group of people the whole time I was there! No pushing No stress just a relaxing fun easy going place that sells amazing cars with great deals!! I love my new car soooo much and it wouldnt of be possible if it wasnt for them. 10/10 Recommend!! I for sure will be sending everyone I know to this place!
Shane, James, Elliot, Fairah were amazing from the time I got the yes. Before my appointment Shane kept in touch with us. The day of our appointment I did not know what to expect, I was expecting the same thing that most dealerships do give you the run around but first National did not. They took their time step by step to the end. It felt so easy and still in shock that they got us into a vehicle a newer model and low mileage. We had no luck getting into a vehicle with our credit and bankruptcy. They were awesome and fast and straight with you. You just have to be honest and be open and ask questions for you to understand.James got us a great deal on car insurance. Fairah with the paperwork. If you need a vehicle with bad credit or bankruptcy come and see them anyone will help. Thank you for your time First National and for helping us tremendously. Keep up the great work! Will be back for another vehicle.
Made an appointment to take a look at a specific vehicle. The vehicle was sold a day prior. It wouldve been nice to know that the vehicle was sold before making the hour long trip for no reason. Ended up buying a car from another dealer
My sales guy H was very hopefully and work with me on the car I wanted .
I have had nothing but problems with this place. The manager is extremely rude and unprofessional. They sold me a car with major engine problems and then blamed me for it even though I took it back to the dealership 4 days after I purchased it. The manager got in my face and was extremely aggressive (multiple times) when I mentioned there were problems with the car. Stay away from this business. They are a bunch of scam artists and do not care about their customers.
First national autos is great Elliot helped me get into a great new car . No one else could help us and they did. If you need a vehicle and have credit problems go ask for elliot
I made an appointment with Kyle to test drive a few cars in their inventory and he made it a fun, quick, painless experience. They have plastic partitions indoors as well for extra safety. Left with a spicy red prius that Im super happy with!
We worked with Kyle on buying a car. Kyle got there before the place even opened so we could start looking early. He was easy to work with and wasn’t too pushy. We tried a couple vehicles and once we found one we wanted he made the buying process smooth. Thank you Kyle!
They are dishonest -- lied to me after reaching a deal, backed out, and wasted a ton of my time. They waste your time and lie without any concern. Untrustworthy. I strongly recommend never buy anything here.
It has been a wonderful experience with you guys. This guy Rock helped me big time trying to get a car for work. He’s an experience guy with sales. Thumbs up for him and his kind a sales. Mahalo to The Rock😎
Terrill was amazing. I love my new car, the customer service was excellent. I’d definitely recommend them
Absolutely love this place! Highly recommend! I walked in payed no money down and was able to leave with my first vehicle!! Also Farrah & Elliot were very helpful.
First off I want to say James was amazing. They got me the best deal I ever had in a car and I have never been happier. I am very excited for my new suv. To be very honest I was looking at lower priced suvs because I thought there would be no way I could get a loan on a newer suv at a higher price. They got it done with the lowest interest I ever received. I can not say enough how grateful I am.
I drove my son all the way to Tacoma from lynnwood to purchase his Audi dream car and Rock was the guy he made it happen!!! Happy son ! Happy mom!! Also everyone there was super friendly!!!
Very friendly and welcoming. Worked well with me and had lots of patience with me. Drove off the lot some day.
They tell you whatever you need to hear to get you in the door. Ran my credit the day before. Told me I didnt need a down payment or co signer, and if they did need a down payment it could be pushed back a month. That was the only reason I took the time out of my day to go there, bc according to Elliot I only needed to pick out what car I wanted. I got there and nothing they said was true. They wanted a co signer and money down right then, not a month out. Lies and wasted time.
I found the car I wanted online and called Rock to arrange a viewing and test drive. We had to drive from Portland Oregon to Lakewood for the drive but Rock and Fairah kept in touch with me and had the car sanitized and ready when I got there. Rock made the purchase transaction very easy, the only downside was how long I had to wait for the paperwork to be printed and prepped. If I hadn’t driven 2 1/2 hours to get there I probably wouldn’t have noticed. Thanks for handling this sale .
I bought a car from here in October of 2019. The sales team did a great job in finding me an amazing vehicle for me.The reason I am giving them a 1 star is because at that time, I sold my truck to the dealership as part payment on my car. I was just contacted by a person who bought that truck, but they had not taken the truck out of my name. He bought and has been driving the truck, but cant get permanent licensing for it because First National failed to take the ownership of the truck.I am highly disappointed in this and am looking into what legal actions I, and the person who purchased my truck, have due to this situation.
1 star from me. The sales person wouldnt even take a picture of the inside of the car and was telling me im asking for to much. Wouldnt send a carfax nothing. I found someone who was willing and had good leadership skills. Ended up catching a greyhound to bellingham where they reimbursed me and made sure I got picked up. Did most of the paperwork over the phone. Thats over and beyond. Im not recommended none of my family and friends here.
Ask for H when you come in to the Lakewood sales location he is awesome
Ferah! Your the best ;) thanks for what you did for me and jordan!
They are so amazing I applied got a call shortly after and I went in with bad credit and elliot was able to get me a car with no down payment
Elliot and H where a lot of help. They can help you no matter your credit situation. I got the truck i wanted with$0 money down. Thanks first national
I had a awesome experience purchasing a car at first national autos. I was afraid that I would not be approved but Angelo help me through the whole process. Went above and beyond customer care ( a God send). I would highly recommend First National Autos to anyone looking for a great car, wonderful employees and an overall great experience.(ask for Angelo 😊). Will be recommending to all my friends, family and co-workers.
Amazing Deal!!! Had a bit of trouble of conformation but at the end their were super friendly and worked it out.If looking for new car find Rock, nice, friendly,and easy to work with.
Worked with Kyle he was great! Went in with a pre approval from my bank, no one pushed to run my credit for a “better loan” it was very fast and seamless! Go see Kyle!
Fernando is the best sales rep anyone could ask for !ask for him
Elliot and Moses did a great job, not pushy they knew all the details about the vehicle that I was looking at. Stayed in great contact with me and finished all the paperwork up very quickly. I would definitely recommend and would go back if I needed another vehicle. Cheers my dudes thanks for a job well done.
Bought a vehicle today by Gokul. Very easy process, called the morning of and asked to test drive and they offered to pick me up, which was such a nice offer. I ended up purchasing a vehicle with them the same day and Gokul made me confident in my choice. This dealership was extremely helpful and I’m excited to drive my new/used car! Thank you.
I applied online to see if I qualified for a car loan. I got a phone call at about 5pm and was told that I was approved. I was told if I came in tonight or the next day they would have me walking out with a car. I got here about 730pm and boom leaving with a car. I was able to look online to see available vehicles and when I pulled up the one I wanted was out front and waiting. I’ve bought a few cars and have never had the process so fast and efficient. Highly recommend making the drive to Tacoma!!!!
Goku was AMAZING!! He was friendly and knowledgeable about his job. My family walked away with satisfaction about the service he provided. I recommend this car place and ask for Goku. He will get the job done with 101% and you will not regret it!!! Thank you Goku! You Rock and keep in being Awesome!!!
Went in with 0 credit and James was extremely helpful and gave me all the information I needed to make my decision. Went home with a beautiful new car for my kids & I to get around safely. Thank you!!
Couldnt have asked for a better experience purchasing a vehicle. I was involved in a collision where my previous car was totaled. The staff at First National Fleet went beyond the necessary means to help me get all my ducks in a row to make sure I was comfortable with purchasing a new car. Including working with both insurance parties, multiple days of test driving, and follow up with my satisfaction of my vehicle of choice. I thought after my manual was totaled, Id switch to an automatic, but after test driving one day, the manager the following day pulled multiple manuals for me to test drive and I ended up purchasing one of them.They are just a phone call away for any service needs, concerns, or questions. I highly recommend if youre looking for a new vehicle to check out First National Fleet.
Elliot was amazing he really helped us out to get my little family get into something relaibe and safe. We appreciate you guys. Thank you so so much.
My Daughter Savannah & I came car shopping at First National in Tacoma. We came to look but were intrigued when the NICEST Salesman (Luis) came out to show us around the lot and found us a vehicle that we had already been eyeing. We took the vehicle for a test drive with my 3 yr old Granddaughter who in no short order said “Mom we really need this car”. Being the Mother/Grandmother, I of course was checking all safety issues (Airbags, Blind Spots (THERE WERE NONE!!), and Spare Tire/Jack). After the test drive I felt that my Daughter and Granddaughter were not only going to be leaving the lot in STYLE but also would be driving away in a vehicle that would keep them SAFE!! Thank you to ALL employees that helped with this VERY IMPORTANT transaction.Merry X-Mas!!! The Pisano Family
Arrived at the dealership at roughly 2:30 pm was done with the purchase transaction at 5:00. My Salesperson Farah I, and Munier were helpful during the purchase. They even filled up the work van with gas. Got a great interest rate for a used vehicle. Happy with the purchase.
Thomas And Paul are amazing! They got me in and out in a jiffy! It has been so difficult finding someone to give me a second auto loan and they did it and got me into a better and new car, you giys are amazing!
First National is great! Great cars. Great service! I came in for a 09 BMW but didn’t get approved and they found a way to get me into a 2013 BMW that I really wanted. Ask for Gokul or Carlos
Kyle was super friendly, attentive, and got me out of there with the perfect car in record time!
Sales person was too pushy and the car we drove was not clean. Smelled like cigarettes and large dogs.
They stole from us. Its been one year and the gap overages are still be avoided. They will not return monies put down for down payment wven if you get denied. Also, once car purchased they will not refund any unused portions of your gap. Pushy sales team that dont car about you, famy, or your money. You are better off going to a junk yard.
Thank God Elliot stopped me from going to car hope. Thanks so much. You guy the best
I would absolutely recommend First National Autos to my friends and family. Elder was very courteous, knowledgeable, and genuinely cared about us and our car needs. He was not pushy or aggressive, but pleasant and honest. He took the time to sit down and explain everything about our transaction and give us honest advice.Farah was so kind and welcoming and she took care of our financing quickly and efficiently. She was able to arrange an agreement that really benefited us.I was so happy that we found an awesome used vehicle that was priced to sell and only spent about two hours at the dealership. Weve purchased vehicles from other dealerships in the past, and buying a car can be an all day process.Elder and Farah made this process quick and pleasant.Thank you First National Autos for our new minivan! You guys are awesome at what you do!-Alicia
They were very friendly and they did everything they could to get me and my husband approved for a car! They even stayed open late so we can drive away with a car! I would definitely recommend them to anyone!
Farah,An update to your reply. Yes, they did finally get the title to me after it was returned to them certified. This entire situation was based on situational ineptitude, none of which was mine. I can work with anyone over pretty much anything. If there is mis-communication, mistakes made, promises unintentionally broken etc. Where my switch flips is when Im lied to. I understand that Elias chose to double down on his lie about leaving me 2 voicemails but this in fact was just not true. In fact, before Apr 3rd (when I contacted Elias) I had only one missed call from your business number on Feb 15th at 2:00pm in which there was no voicemail left. Even if he used another line or his cell there were never any voicemails. I get voicemails every single day and not one person has ever complained about me missing one, much less two.I DID in fact try to contact you directly 5 times. I called your office 4 separate times and talked to Juan. Each time he said you were on the phone or with another client or in a meeting. 2 of those times (after my review change on google and yelp) I was contacted back by Elias who again kept repeating about the false voicemails that were left. If he had in fact left any voicemails (much like the 2 he left after my review changes) I would have called back within minutes just like I did and would have gone down to grab the title so none of this would have ever occurred. Instead he chose to send it certified and then not keep the tracking # to give to me so when I went down to the post office I wasnt even able to get the title. We HAD to wait until it was returned to you. I also tried to contact you from your online website contact form and it would return an error message every time I tried to send. I tried on 2 pcs and 3 different browsers. I believe since then that issue has been resolved on your website.The certified slip that was left on my door was completely blank. I realize this had nothing to do with you guys and this was on the mail carrier but there was no way for me to even know who in my household that certified mail was for or even if it was meant for our address. When I say blank, I mean completely blank! No tracking number, no name, no address, no item description. Literally no fields filled out whatsoever! Also, there was never even one re delivery attempt.I do understand that you personally never lied to me and I am very happy with our vehicle purchase, that is why Im leaving my review at 4 stars and not 1, but remember Heavy is the head that wears the crown. Meaning, the ineptitude and lies that are perpetuated by your employees are a direct reflection on your business. I do think you are genuinely a very nice person and you are doing your best to run a successful business, but you also have to remember what type of industry you are in. When I took my parents down there to buy a car from you, you lost a sale because you were completely unwilling to budge on price for a woman who was willing to pay cash in total for a vehicle. We had to take her business to a West side car dealer that was more than willing to bend over backwards for her business and they gained the $14,000 sale instead of you guys. Some people who are buying used cars expect the ability to haggle. Even though its not very pleasant for most people it is still just a sad expected part of your industry.I wish you the best and I hope that there are some learning experiences to be gained. I.E. leave voicemails, dont be dishonest with your customers, NEVER throw away or disregard tracking numbers for certified mail.I dont suggest that anyone pass on looking for a vehicle from FNA. They do have a decent selection of vehicles and are still one of the best used car dealers on the East Side. Just make sure you are in constant contact with them until all of the title work is transferred over completely.
Elliot took care of us over here. My husband got the car he wanted & we were very satisfied!
Great customer service Gokul kumar did an awesome job assisting us on our used Jeep Wrangler I’d highly recommend First National auto Seattle!!
Elliot blessed me with a new whip highly recommend
Bought a great little car from them, no hassle, excellent service! We were greatly impressed with the process and many thanks to Elder, who was genuine and informative throughout our time there. He was upfront and helpful, walking us through each step and actually getting us a better deal than we had anticipated. All around fantastic experience. Next time we are in the market for a car, this will be our first stop! Highly recommend First National Autos for anyone looking to buy a car!
They where amazing and they mad it work for us and we had bad credit but left with a new 2017 Kia if you come here ask for Elliot Shane they are amazing
I showed up after work just to look at a car I have been eyeing for a bit. Along comes Angelo, very friendly, very understanding and very professional. Little did I know, I would be leaving there tonight with the car. He made the whole process extremely easy and took the time to listen to what I wanted to do and made it happen. Thank you Angelo! I love the car.
DO NOT SHOP HERE!!! BEWARE READ BBB COMPLAINTS SERIOUS ⚠️ WARNING!
Worst dealership ever bought a car off of them it broke 2 times before I ever made a payment and told me wasnt their problem even though I had bought the warranty off them
I have been to many dealerships trying to trade my old car in and get a new or used car.. They would tell me they can do it but never pull through because of my credit score.. Thats after they tell me they can get me in a vehicle with the score I have.. Making my score worse after running it multiple times..But all of that changed when I took a chance with First National.. The dealer that I worked with was Shane.. Shane worked very hard and got my vehicle traded.. As well as getting me into a vehicle better than what I had.. Thank you First National staff and especially Shane for doing this for me.. You guys were awesome and very professional from the beginning to the end.
The team at First National in Tacoma are truly very friendly Shane, Elliot Thank you so much for all you have done and continued to do, you made me feel so welcomed and my experience buying my van was so easy Thanks again and continued success to all of you there and I will definitely shout you out to my friends and family who are looking to buy a car!!!!
First National Autos has great customer service. Awesome dealership !! Gokul was great helping me find a vehicle.
Was emailing back and forth about a vehicle that has been on their lot for 4 months, and while doing so, they stopped replying and RAISED the price on the car by $1000. And, when I first emailed them about the car, the response was, Its available, but someone is test driving it right now! Can you get down here?. Could be coincidence, but it seems odd that a car on their lot for 4 months should just HAPPEN to have someone out test driving it when I was inquiring. My intuition had been telling me not to trust them, and while I was emailing telling them I was very interested in the vehicle, they RAISED the price? Especially for a car theyve been trying to sell for many months. What dealer does that? Answer: A dealer that isnt getting my business. Would also recommend reading their reviews on Yelp first. If I had done that, it would have saved me a lot of time.
Happy to be here for me hooked up in no time
Tried to sell me a lemon which did not run at the time of me purchasing. Then had the audacity to have such a dogmatic and disrespectful manager to rudely speak to women in a foul way! I would never recommend anything like this to anyone I know. They won’t give back your money if you put anything down on any of their cars, even after you decide to cancel services with them. Such proud thieves!
Angelo was my sales rep and he was great. Straight-forward and easy car buying experience. He had me in and out of there in less than two hours.
Ive dealt with better people. When I went in for my purchase, I got sent home with a 2017 Honda Accord. After fueling and washing it, I was told to bring it back because the bank couldnt finance it. Upon arrival, I was told that the ONLY vehicle available to me was a 2018 Toyota Yaris. I had no other choice than to leave there with the lesser vehicle.I gave them the title to my 1998 Jeep Wrangler Sahara in trade for the Accord. After receiving the Yaris, I was told that I had to come up with another $500.00 in down payment. I will NOT ever return to First National Autos ... nor will I recommend this place to anyone.
If your looking to purchase or finance a vehicle this is your place! Great customer service super friendly salesmen, and they dont hound you either. I would recommend this lot to any future buyers for sure.
Hassle free and very friendly. We were able to get the car we have always wanted. I highly recommend these guys.
Elliot and Moses were very friendly, knowledgeable and helpful.During this quarantine I needed a new car (because mine kept breaking down as I was driving and being an essential worker I need a reliable car) and they found me exactly what I was looking for.Love my new car!
I just purchased a Honda Civic today at this location. Elder was the one that helped me, he is very kind, professional and he did his best to find me the right deal, financing, down payment and monthly payment that fits my budget .Even though my credit was not good, he worked with me to find me the right deal. He is not pushy like other salesman, he cares about his clients needs and budget. If you want to buy a car, do not go to those big dealerships, they will rip you off. Try this place, you will not regret it. Also, they have a big inventory of cars. All the staff there are nice and helpful. You can drive your new car in couple hours, they are not going to keep you for the whole day like the big dealerships. If I could give 6 stars, I would.
There service is great the cars are clean. Elliot is the dude he will help you out and understand what your coming from. Farrah the manager is great manager she helps you out also and hears you out. I recommend this place.
We had a very good experience shopping here. Angelo was our salesman and there was no pressure. It was a smooth transaction and we walked away with a great deal on a Toyota. Thanks Angelo
Just bought my first car from this place BRAD is the guy to go to. This staff stops at nothing to help somebody In need out. INCLUDING them being very kid friendly. Great customer service 👌👌👌