user
Closets by Design - Cleveland
15504 Madison Ave, Lakewood, OH 44107, United States
Appearance
Closets by Design - Cleveland
Comments
Je
Review №1

Tony at Closets by Design did an awesome job with our custom Garage cabinets installation. He was on-time, cleanly and most definitely skilled. He actually discussed potential enhancements to my original design for us to consider. Thank goodness for that and on day two of install … he brought additional material to make it even better. I highly recommend this company and Tony.

Va
Review №2

I cannot say enough wonderful things about the Closets by Design. Ive had the pleasure of working with Adrianna throughout the design process; shes professional, thoughtful and has amazing attention to detail. With the help of her, Tony, and Steven, my pantry, closets, loft and mudroom look amazing! I highly recommend them for any of your organizational needs.

su
Review №3

Tony and Steve did a fantastic job of installing my new closets and my new sewing room cabinets. They were conscientious and cared about what they were doing. I would recommend them.

Ro
Review №4

I recently had a bookcase installed in my home office on 9/24/21. Fabulous quality. Alison Garcia, my designer, was delightful and informative. Mark Doray was very professional installing my case and he too had a very nice way of communicating. If I could, I would rate them both with 10 stars. It was an excellent experience working with Closets by Design. I will be calling again for work to be done in other areas of my home.

Ji
Review №5

Tony & Nick did an amazing job. They didnt just take the design and implement it. They made sure the design worked for the space and found ways to improve it. Great communication, clean, and friendly!

La
Review №6

Our designer Kristy was Awesome. We are thrilled with the results of her design of our closets. On the other side of the designing was the expert installation provided by Tony and Nick. I can’t say enough about these guys! Amazing workmanship and experience Tony and Nick provided ended in a top notch professional installation. Thank You

Ru
Review №7

I think the prices are too high for the closets to not include backing. Meaning you will see the walls if you don’t pay an additional fee for the backing. This was never discussed at the time of my initial estimate so I assumed that it was included based on the pictures I was shown. That was actually my fault for just signing and not fully reading my contract. Other than that, I don’t have any complaints. I could have got the same items installed for a fraction of the price.

Lo
Review №8

Mark was fantastic installing my basement storage cabinets. I absolutely love all the storage I now have.

Li
Review №9

They have quality products and efficient, hard-working installers. We had slat walls installed in the pantry and broom closet, and a custom craft/sewing island on wheels built for us, for my sewing room. They are beautiful and functional.

Pa
Review №10

From the beginning to the end, I couldnt be more pleased! We had been trying to find someone to come and install a mudroom bench with a backing and a shelf. Most of the time, we didnt get a response or we couldnt pin anyone down to a price or timeframe. I finally called Closets by Design and got an appointment right away with Alison. She actually designed a blueprint at my home to my specifications. She was very personable and awesome to work with. She knew what I wanted and gave suggestions. On the day of installment, Mark and Jacob came right on time. They were very professional and customer service oriented. I was very pleased with their work and it was exactly what I wanted. They had to come back to do some painting and install the hooks. Two weeks later, Mark returned with Nick who was also just as professional and personable as Alison, Mark, and Jacob. They finished quickly and left everything very clean. I would recommend Closets by Design to everyone. I will be calling them back to install cupboards in my laundry room. Thank you Closets by Design for making my life easier!

Ca
Review №11

Im loving my new closet organizing system. I am able to better utilize the space I had, making my closet more organized and feeling bigger. It was very easy to schedule online. The design consultation and install were both on time and did a great job. I got a design, quote, and install date all at my initial appointment. Prices are very reasonable and fit completely custom to my space.

Pe
Review №12

Excellent job on the custom made modules for our master walk in. Installation by Mark & Stephen was top notch. Prompt, thorough, professional and no mess was appreciated. My wife Laura Fetz & I highly recommend them!

tc
Review №13

Closets by Design has been my go to for closet installation.Lori Schott is a super closet designer AND so easy to work with.She will make sure you have a competive price, she will assurea smooth installation and is a pleasure to work with. The installation crew is professional and very clean.

Je
Review №14

The quality of my cabinets was far beyond my expectations. Tony and his help did a wonderful job of installing and went far beyond making sure we were completely satisfied. I would highly recommend! 😊

Sy
Review №15

Very pleased with the closet remodel. Mark was on time, professional and did a good job completing the closet remodel. Would use their services again.

Lo
Review №16

We had a great experience with this cabinet company. They were very professional from start to finish! Would highly recommend them.

So
Review №17

I am absolutely ecstatic about my new closet! It looks beautiful, exactly what I wanted. Tony and Steven were professional, polite on time and efficient. I highy recommend this company if you are looking to revamp your closets.

El
Review №18

We used Closets By Design in Lakewood, Ohio to design and install a very large closet in Our home. It looks beautiful. The installers were very accommodating and courteous. Whenever we called the office our questions and concerns were given priority. I would recommend this company.

Ja
Review №19

I like this company. The guys came in were very professional fast & efficient. Closet came out great! Couldn’t of have chosen a better company. I’m very satisfied with the work and overall quality of the design and will use /refer this co. to others.Excellence at its best!!!

As
Review №20

From the design process with Morgan to the installation team, I cannot express in words how thrilled I am with my experience with my Cleveland Closests by Design team! I had a secondary bedroom in a new build home turned into the closet of my dreams & they did an amazing job from start to finish! In my previous home I had a similar project done by C**** C****. While they did a nice job, I would 100% recommend Closets by Design for any further projects. I will be back & will tell everyone about them!

Pa
Review №21

Closets by Design did a great job! The whole experience was flawless, from first telephone contact to the custom closet installation day. The design process was fun! Alison measured the space and with the info that we gave her, she drew up the perfect space. The installation crew, led by Tony, was efficient and professional. I would highly recommend this company!

ka
Review №22

I waited 33 years for a new closet! I am so happy I chose Closet by Design because from the first person I met, Lori and to the last person, the installation guy, Brandon - all I can say is perfection and professionalism.

Ch
Review №23

Extremely happy with this project from the initial consultation to the office people and the installers, Tony and Nick who did such a great job!

Mi
Review №24

Allison was both incredibly professional and talented when she came to our home and designed two closets. We did not buy the most expensive and were never pressured to do so. We were so pleased that we signed up that day for two closets, I had plenty of time for buyers remorse - as we waited a month for installation (due to holidays). Tony came exactly the day and time set up. He was extremely professional, courteous and did an incredible job with the installation. I was impressed with how perfect the details were in the finishing work. We 100% would refer the team and will bring them back for more rooms in the future. These two were exceptional.

ja
Review №25

Main bedroom closet remodel. Needed to maximize space to get organized. They were on time, professional and friendly. Left the closet clean, offered suggestions for future changes. We will hire them again for a future project.

Pa
Review №26

Couldnt be happier with the entire experience. From start to finish they were professional and courteous. Im thrilled with my new closet and the price was very fair. Highly recommend!

Je
Review №27

Professional visit, very knowledgeable. Installers where also very professional, neat and clean.. On time with no issues ! great company to do business !!!

Aa
Review №28

The experience was awesome. The process from the first conversation, consultation, and install was nothing but professional. In would highly recommend Closets by Design for any custom install.

Sa
Review №29

The whole process was very easy. Like that I wasn’t up sold on more than I thought I might need. Dan(installer) showed me how easy it is to move things around and if I need can add to what they already installed at a later date.I also saved almost half of what another company was going to charge.

Da
Review №30

I am SO beyond happy with my new closet design!! It is organized and so beautiful! I can actually walk in my closet and find things! I got the added belt rack which I love and the jewelry box with shelves and drawers! Allison came out to my house, laid out the dream design and it came together just as we discussed. Very happy with the professionalism and the closet was installed in one afternoon! Thank you so much!!!

Mi
Review №31

Lori was excellent to work with and took time to suggest options on colors and design. The owner Dan was also accessible and helpful in scheduling an earlier installation date. The cabinets look beautiful and the communication throughout the process was excellent. Thank you Closetsbydesign excellent job!

Br
Review №32

My wife and I recently bought a home and needed a reach-in closet for our master bedroom. Working virtually (due to the pandemic) we had a great experience with our designer. Once the design was approved we got someone out very quickly and they were able to complete it within a couple of hours. They didnt even disturb my wife or I while we were working, and the finished product was amazing. We are definitely using them again for other closet space we need in our new home.

A.
Review №33

I had a closet arrangement installed in my daughters reach-in closet. It is beautiful and has given her so much more space for her clothes, shoes, scarves, etc. I especially love that we can move around multiple hanging rods and shelves as she ages and needs different sized spaces for her clothes. Super happy. Thank you! :-) Andrea Woll

Ma
Review №34

Just got garage cabinets and love them. Installers were very professional - great job! Installers came back next day to fix a minor problem. Outstanding customer service!

Ci
Review №35

Brandon was very professional. In this time of the pandemic he made sure that everything was clean and sanitary. He worked hard from 9:00 until 4:45. I would recommend Closets by Design because of the quality of work and good value. I have already recommended the company to my friends.

Fa
Review №36

I had an excellent experience with Closets by Design. My designer (Morgan) listened carefully to what I wanted/needed and helped me come up with the perfect design for my master closet. She also helped me see the whole process through, from billing to installation. The installers were timely, competent, and professional. The closet is sturdy and looks great. I had considered custom closets from The Container Store (which cost about twice as much) and EasyClosets (no installation included), but am so glad I went with Closets by Design. I highly recommend this company.

L
Review №37

Large walk in closet that wasnt maximizing space usage. So much wasted space and untidy. CBD came, heard what I wanted, designed it perfectly, & installed the custom closet Space much neater, maximized, & so much organization. Everyone I dealt with was friendly and professional. Was very impressed with them.

WI
Review №38

Great company from top to bottom. Design is great, installation is perfect, quality is exceptional.

An
Review №39

I met with Sarah, the Designer, she sized up my closet space and gave me suggestions. Within less than 1 week my closet was installed by carpenters who did an amazing job. Also, the office employees, and owner, were more than accommodating to my questions and helped me make the decision to move forward. Love my closet space now. Great company and affordable. Thumbs up!!

De
Review №40

Very happy with Closets by Design from the very first meeting with the designer to the final completed project. Thank you for a job well done. We would highly recommend Closets by Design!

Jo
Review №41

Closets by Design installed a shelf system in our walk-in closet. We are very satisfied with the quality. The technician did a great installation.

Al
Review №42

I had bids from several companies to build garage cabinets. Closets by design was the only one that was able to build it according to my design/measurements. The crew that installed it did a great job! Clean, neat and fast. The cabinets look great and the guarantee will insure any issues will be resolved. Highly recommend

Jo
Review №43

Tony did a great job installing my closet. He found there were some pieces missing, so he had his partner (Brandon?) drive to meet someone that brought the missing pieces. Had they not done that, they wouldve had to come back a 2nd time to finish installation. It saved me having to take another day off work. My closet looks great and would definitely use Closets By Design again.

St
Review №44

Had an excellent experience with Closets By Design. From design to install everything else as smooth and easy.

Mi
Review №45

The people at Closets by Design were very friendly. We had two closets installed. Our closet designer, Rebecca Wiesenthal, was excellent! She gave us a couple ways we could go with the closet always keeping the needs of who the closets were for, function and purpose, in mind. For the install, they set the appointment and called the day before to give us the time they would arrive. Initially we were dissatisfied with the end result, a couple things were not installed correctly, however after bringing this to to company’s attention, they immediately acted on it, ensuring our satisfaction. Every person we dealt with from the receptionist to the installers to the designer was professional and courteous. If we had another closet to do we would use them to do it because we know it will be done right and to our satisfaction. They were very willing to serve our needs. We love our new closets!

Co
Review №46

I cannot express how in love I am with my new closet and pantry. The designer, John L., was amazing during the in-home consultation. I told him what I wanted and what was installed today is exactly what I imagined!!! Mike and Tony were my installers today. They were professional, very friendly and efficient. This is a great company and the quality of the product is exceptional.

Ni
Review №47

Christine created design for our walk in pantry to be efficient and practical for our home. I was surprised just how custom these closet systems really are! Dennis worked diligently during installation and the shelving system is beautiful. Both arrived on time for appointments, very friend to work with including the office via phone when I made last minute changes. Will plan to use this company again!

Th
Review №48

Aubrey was great to work with. Install was exactly when scheduled and was exactly what we had designed. This is the second time I have used this designer and business and have been very happy both times.

Ca
Review №49

My husband and I had our closet done a few weeks ago and it looks amazing, we had just a singular rod and an expansive closet, it really needed to be better utilized. We had shelving, multiple areas for hanging long and short items, a section for our laundry baskets and valet rods for outfit planing. The consult was easy to book, we were able to schedule a date pretty quickly and the installation only took a couple of hours. Highly recommended.

Ro
Review №50

Our installers, Tony and Dan were professional, prompt and efficient. They were able to install two closets (one a walk-in) and a pantry all of the same day, which was a huge improvement to our home. I highly recommend them. Well done, Tony and Dan! We love our closets!

Ph
Review №51

This was the best idea ever. I can not believe how happy my wife is. Would recommend the company and the install guys any day of the week. Cant wait to do my garage ( man cave )

Jo
Review №52

The designer worked with us to get the most practical storage from our sloped ceiling closet.The installation went smoothly and the installers were knowledgeable and considerate.

Bo
Review №53

We had a great experience with Closets by Design. The designer, Holly, worked within our budget and we got exactly what we wanted. The 2 gentlemen who did the work were very friendly, helpful and personable. On top of that, they did a great job! I would highly recommend them.

Br
Review №54

Met with Dan and his staff several times. What a GREAT company. They took the time to explain all of my options and went through the entire process. AMAZING customer service is rare these days, but Closets by Design still gets it. Thanks Dan and Team for going the extra mile!

Me
Review №55

Our designer, Rebecca, really listened to our requests and was very accommodating and easy to work with. Finished product looks great.

Kr
Review №56

Diane my designer was outstanding. Tony my installer couldnt have been nicer!!! Very pleased with my creation and look forward to filling it up...

Je
Review №57

Excellent service

Ma
Review №58

Mike was a real professional when he came to install the closet. He was courteous, knowledgeable and the finished product looks great. Thank you!

Ji
Review №59

CBD does excellent work at very fair prices. Call them if you are looking for a new closet design system!

Ro
Review №60

Amazing job by entire team at CBD!

Xe
Review №61

Great service. Annette is the best.

CJ
Review №62

Carol is a great designer!

Ja
Review №63

Expensive

Information
59 Photos
63 Comments
4.9 Rating
  • Address:15504 Madison Ave, Lakewood, OH 44107, United States
  • Site:https://cleveland.closetsbydesign.com/?source=gmap
  • Phone:+1 216-221-1300
Categories
  • Cabinet maker
  • Cabinet store
  • General contractor
  • Home improvement store
  • Interior designer
  • Shelving store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Similar organizations