I bought my bike from Beat Cycles last summer and have had a great experience with Beat Cycles. The several minor problems Ive had were quickly taken care of by the guys there, often with no charge. This is a top notch place and Ill continue to send my friends there when theyre looking for a new bike.
Use my ebike daily as my transportation unfortunately get many flat tires these guys are great convenience being in lakewood but also great service and price, a lot of places wont take an ebike unless they sell it, they have helped me to get back on the road, and much appreciated
After searching everywhere for adaptable bikes used for physical therapy training, we had an amazing experience with this company. Where other shops said no, they said of course. They were able to custom fit training wheels on a 20 inch bike. Our son will now have the ability to be a kid this summer because of them. Highly recommend for families needing adaptable alterations. Thank you!
Always a good experience going here. Were blessed to have some good bike shops around, but I will always go here first. Every time I do, these guys take the time, drop what theyre doing and focus on my bike. I wouldnt even consider myself a hobbyist, I just have an old bike I like to ride and they dont make me feel dumb because Im not a gear head and they dont judge my bike, haha. Many times, its something they can just put on the rack and fix real quick and they do so without asking for anything. So Ill throw something in the tip jar or write a review like this.
Stopped in to get a quick repair done on my mountain bike. Service was excellent at this shop. Employees are extremely knowledgeable and will do whatever they can to get you out biking. As I looked around, their inventory was very impressive. Not only bikes but parts as well. I should have started coming to this shop long ago.
I went to the store for fixing my back twice. The staff are very nice and price is reasonable!!!
Awesome experience. Called regarding a bike I wanted and they gladly set it aside for me to come look at. I arrived and immediately was helped by staff. They talked over the bike with me, set it up, and answered all my questions. Seriously down to earth group who will gladly assist you.
1st time there. Very helpful n explained stuff great
Went in twice while trying to figure out what bike to get. Every one that works here was super helpful and honest. I didnt feel like I was being up sold or pressured. Ultimately purchased a bike from them and will be coming here for future maintenance.
One of the best local bike shops around! Ryan and Mike are uber helpful and will go the extra mile to take care of their customers. If you need anything bike related, check these guys out!!
I have been shopping for a new bike for a few months and with the current surge in cycling it has been hard to find a shop that has a decent selection of bikes in stock. I was speaking to a buddy of mine and he highly recommended I check out Beat Cycles. I was in the Lakewood area and decided to stop in and check out the shop, needless to say I was pleasantly surprised at the unique brands and on hand inventory @ Beat Cycles. I bought a Salsa Warroad Apex and absolutely love the bike. The owner Ryan took the time to get the perfect set up for me and I couldnt be happier! I am a customer for life, check out Beat Cycles, youll be glad you did!!
You really cant go wrong with any of the bicycle shops in Lakewood, but Beat Cycles rises above the rest in their customer service.I purchased a bicycle here as a relative newcomer to cycling, and the team went above and beyond to answer my questions. After sharing my anticipated price range with them, they offered me three options at the low, middle, and high end of my budget. I never felt like they were trying to pressure me into a sale.But the real customer service her begins once you actually purchase your bicycle. Ive stopped in a few times since, and Ive had a wonderful experience every time. The team os always happy and willing to tune up my ride, offer suggestions, and even set aside a few minutes to chat and answer questions.Their overall stock may be a bit smaller than other local shops, but all of the gear and equipment they carry is high quality, and much of it comes with a lifetime guarantee.I cant recommend Beat Cycles enough, whether youre a seasoned vet or a total newcomer, and theyve definitely earned my lifelong support.
OK - full disclosure; Ryan is my nephew. So why should this 5-Star rating matter? Well I live in Chicago, 360 miles away from Lakewood, but choose to take all my cycling business to Beat Cycles. Whether its tune-ups, purchasing accessories and/or bikes, the service Ryan and his team provide is unparalleled! Trust me, it would be a lot more convenient to have everything done here instead of schlepping them in an 11-hour round trip.Anyway, Beat Cycles team is sensitive to your needs and will go out of their way to assure that the bike and accessories you need are appropriate and aligned with your cycling style and budgetary requirements. Cant say enough!
These guys really know their stuff!!
One of the best bike shops I know! Knowledgeable staff. Friendly service. Great selection of bikes and related gear. Ryan and his team really have created a gem in Lakewood!
Phenomenal shop. On a ride around Lakewood I stopped in to see what Beat had and got to talking with Mike and Ryan. Id purchased a fully from another shop earlier this summer and they never took the time to set up the suspension. I told them the bike never felt quite right and they checked it over. Here, the pressure in my fork and rear shock was way over pressure. They took the time to set up my suspension and walk me through the adjustments I could make. It was an incredible experience. I felt cheated by the shop I purchased my bike from and left more frustrated that I didnt by from them. A few of the people I ride with told me to check out their shop first, I wish I wouldve listened. Ill never go anywhere else. Thank you Mike and Ryan.
Love this shop. Super friendly staff. As an avid cyclist, I have visited quite a few shops in the area and no one can compete with the friendly and helpful nature of their staff. I am super grateful they are so close by!
I cannot stress how grateful I am for beat cycles, have this very generic Ebike that nobody wanted to change a tire on (I called 10+ places) and finally beat cycles says yes they would do it for me... took only a single day and I brought the tire tube because it was special order.. charged me 10 bucks! I was like wowww, tipped Ryan, who is awesome by the way, just because I was so grateful. Great prices great people Ill definitely be back!!!
Fast service and great customer care!
I went to Beat Cycle for 4 years ago, when I was interested in starting to commute to work by bike. They were incredibly helpful, and were honest with what I needed and didnt need. They never tried to upsell me on stuff I didnt need. They are always willing to answer questions, and spend time with you. I looked at a new bike and asked questions about it for about a year (mostly when getting my beater bike fixed by them). Over that year, they never pressured me to buy it, and were always helpful. When I finally ordered it, the service was great and it was exactly what I needed/wanted. I have been bike commuting to work for the last 4 years, which is in large part thanks to them, and my family has purchased three bikes from them since. I literally cannot say enough great things about them. If you are looking for a non-judgmental, fun, experienced and informed place to buy and service bikes, this is it.
My husband and I bought 2 bikes from the Beat Cycles a couple years ago and continue to love using our bikes. We also purchased a balance bike for our kids 4 years ago and they both learned to ride on two wheels at age 5 and have enjoyed biking around town so much, especially right now. We highly recommend Beat Cycles!
Small selection of bikes, and wont let you buy a part for your bike to fix it, only allowed you to have them fix it. overprices and bad service.
Staff was extremely helpful, friendly and knowledgeable!
Beat Cycles deals in a wide range of products and services, and is a friendly place for a layman to come in ask questions that may get some eye-rolls at some other shops. Lakewood and Cleveland have a lot of great locally owned bike shops, but I always recommend Beat Cycles first. I look forward to many years of upgrades and new bikes.
Awesome Bike Shop!!! Staff is very knowledgeable and will help you to pick what is right for you. Thanks to Mike and Ryan for the awesome shopping experience provided to me and all the services provided to my bike.
Great experience! Top notch customer service, answered all my questions as a beginner and lead me to a great bike! High class establishment will stop in again!
I ordered a bike online last weekend before the store opened, once they opened I call and confirmed the order before driving to pick it up. Worked flawlessly. Once in the store they fitted me to the bike and hooked me up with all the right accessories I was in need of. Extremely knowledgable and willing to help. Very customer oriented. I am very happy with this purchase and service I received here, I live in Geauga so its a little bit of a hike for me but well worth it. Beat Cycles will be my only cycling store!!!
The staff at Beat Cycles is amazing. I enjoy riding a bike for exercise but I’m not a hard core cyclist. I love that the staff is clearly knowledgeable and able to help cycling athletes and yet they are still welcoming and informative for the amateur rider like myself. The selection is wonderful and the store is beautiful! I trust them with all my cycling questions.
This review is over due, but necessary so please read it. As a foreword, I am probably the worst customer there is. I am the kind of person that takes a lot of time, attention, I ask a million questions, and go back and forth about how I might spend my money, and the guys at Beat cycles really went above and beyond to help me find a bike that, having ridden it a bit, has changed my love of riding bikes in the best way possible.I had been looking to buy myself a new mountain bike after taking a relative hiatus from the activity. The team at Beat listened to me, answered my questions, updated me on all the new information. And I asked them a lot of questions...and probably wasted way more time than anyone should. But they never wavered in their sincerity in helping me, and never made me feel they weren’t taking me serious about buying a bike or feel like i should already know everything about bikes. They were really laid back, not arrogant, and really went the extra mile to make sure I knew what I was looking for, and in the end of all of the saga, they helped me find a bike that was perfect for me and I haven’t had this much fun in a really long time.They had a lot of great products and brands to choose from and in the store there is a lot of great gear, accessories and local information to check out as I continued to lament on what bike to buy—the bike that ended up being perfect for what I wanted, actually cost me significantly less than the originally budget I told them I wanted to be within.They also knew a lot about mountain biking/general riding in the area, where to go to get comfortable on the trails, and have been super inviting to come ride with the guys that regular the store without making me feel bad for being “slow”..they know it’s all about riding your bike and having fun. Thanks a lot guys. I freaking love my new element.
I stopped in about 7 months ago but never got around to leaving a review till now. Thanks for the great service. You were able to rig up some replacement pedals for my wifes birthday gift (Peleton) in a few hours. I really appreciate the extra effort, it saved the day!
What a great store and even better people. This place is a great example of why supporting small businesses is so much better in the long run for consumers. In the past month I have bought a new bike and they have had to repair all my other bikes because of an accident that ruined most of the wheels. They went so far out of their way to accommodate us I was flattered. I can’t say enough about the owner and the great staff that work there and all they do for the Lakewood community and its bikers. Keep up the great work!!!
What to say...the Gravel Death Project build came out better than could have been expected! Now? On to yet another custom build! Cant wait to work with Ryan and Mike once again on another MONSTER bike build! Thanks for the fantastic input, consultation and patience!!!! :)
Favorite bike shop in Cleveland. These guys are the friendliest, most knowledgeable all around riders-bike shop guys around. Both commute to work each day and they don’t sell any products they don’t stand behind 100%. I’ve purchased 2 bikes, clothes, parts, accessories off of them and have never had problems with any of them. The workers there are very easy to talk to and explain things very well. Most likely you’ll make a purchase and get a few new friends out of the deal too. It seems to me they remember almost each and every customer and are excited to see them when they return. They’re involved in the community and the owner lives in Lakewood which is great in my book. The shop has a very cozy feel to it, and it’s easy to walk around and check out different things. The owner tore down and re did the whole place which is awesome and stands out from other bike shops. And we’re all excited to see their finished addition when it’s done! I’ve attended quite a few of their Sunday night Mtb rides where you’ll learn tons of new skills and meet new people in a no man left behind/not a race feel. It’s a very sociable shop and I feel like it’s Cleveland’s gem in the biking community. Stop by and I guarantee you won’t be disappointed.
Awesome place! A lot of selection and price ranges. They also sell everything else you could want for your biking hobby: shirts, tanks, compression shorts, helmets, bells, water bottles.Also the owner is very cool and knowledgeable. Always willing to help. He will let you test ride, adjust the seats for you, etc.My favorite bike shop in Lakewood.
Great experience! Friendly staff, excellent service, great prices!
Great selection and prices. Will definitely be back.
Highly recommend Beat Cycles. Excellent customer service. High quality products- perfect for the leisure, commuter or competitive rider. Recently bought a CHROME brand backpack...happy with the purchase.
Stopped in my first time today for a pair of shoes. Super helpful! Put the clips on and everything for me! Will definitely shop again!
Refuse to fix anything, broken spokes and gears skip. Condescending elitists trying to sell me one of their bikes. Only recommend to call my bike manufacturer, bike isnt even two years old. The most I ever paid for a bike and apparently it wasnt enough to them.
Great shop. These guys are straight-up, proficient bike gurus who know their stuff. Theyre also very involved in community outreach, not just bottom-line oriented. I wouldnt trust my rig anywhere else! Cheers :)
Great experience. The follow up service on bikes after purchase is very good. They stand behind their products which to me means the most. Cool staff, family place. Clothing and bag lines are the best, I would recommend doing any bicycle business with Beat! Thanks.
Fantastic service and sales. Very personable people!I purchased a Quick 6 here a few months back. Today I visited to have my bike tuned up. They adjusted the brakes, pumped up the tires, adjusted the handle bars, and tuned the gears to help keep the chain from rubbing.I am a new rider (havent had a bike since I was in my teens). These guys are more than capable of assisting all levels, though.My fiance has had her bike tuned up and purchased a bike lock from them. I like it much better than the one I purchased elsewhere.I will absolutely be back for some accessories!
I got a flat at Lakewood Park today (and got stung by a bee) and luckily Ryan was able to save the day with a speedy fix and some great advice on my tires. Thanks so much!
Beat Cycles is a fantastic shop, owned and operated by a very knowledgeable and fun team. I bought a mountain bike at the beginning of the season and they were all very helpful in answering questions, getting me set up on the right bike, and have since made some repairs after a rough outing. The quality of service is top notch and they are all very passionate about riding and helping others get into riding.
Ryan and Mike are the best for selection and knowledge. Look no further!
This is a shop that I was blessed to go in. Nice stuff and great friendly staff who can answer about any question.
This place is great! Whether youre an avid cyclist or just looking to get around town, you can find what you need here. The staff is very friendly and extremely knowledgeable. I went there looking for a new helmet and Jacob helped me find the perfect one. On top of all of this the store is beautiful, clean, and well maintained. I highly urge people to check this place out.
A great group of guys! Friendly & knowledgeable. You have our business from now on. Thanks again, you guys are awesome!!
Mike and Ryan are truly the most accommodating, down to earth and kind people around. Their shop rocks, and they carry some of the most unique brands around like Rocky Mountain, Norco and Yeti. If youre looking for a laid-back, pressure free bike shopping experience, or if youre simply looking to learn more about bikes and shoot the shi*, then look no further. These guys will take care of you!
Really just a great experience. The store just opened semi-recently from what I know but the staff is extremely knowledgable and friendly. Everyone seemed to be avid riders themselves which is always a comforting feeling when looking for a bike/accessories and wondering where their opinion is coming from. Their selection was great and the shop itself is absolutely beautiful. Ryan was by far a wonderful help and there was no pressure whatsoever in terms of buying anything. I definitely recommend stopping in, thanks guys!
The staff is friendly and the service is wonderful!
This place is amazing! Exceedingly knowledgeable and friendly staff, wide range of products and services, and very reasonable pricing make this an excellent bike shop that should not be overlooked. Beyond that, this is a locally owned business whose owner is committed to the city and to promoting cycling in general.
Great shop. Really nice people. Responsive, quick, and fair. Always able to help and have had no issue with their craftsmanship and repairs.
Perfect experience both times Ive come in. First time had a flat while biking and luckily was within an eighth mile, walked in 20 minutes prior to closing and they fixed me up allowing me to continue my ride with only a hiccup.
I love when people are both passionate and knowledgeable about things. Theres a reason people leave 5 star reviews, they deserve it.
Beat is hands down my favorite bike shop. I am happy to see that they are expanding their footprint for the 2018 season and excited to see what else this year has in store for these guys. A true local business run by two committed bike enthusiasts who know what theyre talking about but who also take the time to listen to and understand their customer, be they beginners or experts.
No need to look any further because this shop is absolutely the best. Service is fantastic and repair work is top notch. Im a hardcore mountain biker with 15+ years experience, but Ive also got small kids and a wife who rides only occasionally so my bike needs are pretty broad from high-end to riding around the block. The crew at beat covers it all with a genuine enthusiasm for riding that is unique and approachable.
I have been going to beat cycles for over a year for sales and service of my mountain bike as well as some of my other bikes. Ryan and his staff are very friendly and knowledgeable. They go above and beyond to make sure their customers are happy. You should give them a try!
Ive been to a lot of bike shops in my day and Beat Cycles is the tops. They sell bikes and bike accessories that cannot be found at other shops in the area, at competitive prices, in a really cool environment. Most importantly is how approachable the staff is there. A lot of bike shops can get snobby or dont provide the best service and for Beat Cycles that is not the case what so ever. They have taken incredible care of my bike and have shown patience answering every single question and concern I had during my buying process. After buying my bike, anytime I had a concern, they have been reachable, informative and extremely helpful. I will continue to drive out of my way to support Beat Cycles and suggest that anyone looking for a mountain or commuter bike (or service, accessories etc) look no further.
This bike shop is great! Ryan was so helpful in answering my questions and pointing me in the right direction. I had visited several other shops in the area and non were able to provide the answers and direction that I was looking for. Thank you Ryan for all your help! I will definitely recommend your store to everyone I know!
One of the Best Bike Shops in Cleveland 😁
Great experience working with Brittany and Mike! They took their time to get me the right size in the exact bike I wanted. Beats cycle is now my go to local bike shop!
The guys at Beat Cycles exude exactly what a bike shop should be.Passionate about their community and the people that are enjoying it on their bicycle! They have meticulously restored this space, making it a vibrant spot in Lakewood to get a new bike, tune up an old bike and find out where to ride both.Taking a walk around Beat Cycles, you will notice the impressive selection of products. There is obvious consideration and real cycling experience behind what is available in the store, where I have even been introduced to new products that have really made me happy miles down the road (that fabric multi-tool is the bomb). Should you have any questions or look for something a bit different, you can be certain that Ryan and the staff will not rest until they have found the solution to your problem that results in you having a great time on your bike. No matter where you are at in your love of cycling, you will find a corner for your interests at Beat Cycles.But the real reason I go to this bike shop is simple, this store is full of people that are actually excited to talk to you about cycling. Whether I am looking for ways to make commuting around town more enjoyable or safe, looking for something cool to wear for my every day life or want to know where to go for an epic mountain bike weekend, there is a wealth of knowledge and encouragement to further enjoy my favorite hobby here.Lastly, the music here is awesome.
Amazing shop with a great staff and awesome products.
Been looking for a good LBS that knows their way around a carbon full suspension mtb...this is it for me. Wont be going anywhere else.
Best bike shop in Cleveland. Great place to buy a new bike or get a tune-up for the upcoming riding season. Highly recommend!!!
They have Cult bikes so that’s a easy 5 star
This bike shop is awesome!! Traveled 35 minutes from east side of CLE to buy a Norco 1HT mountain bike from them and I couldnt be happier. Not only is the bike shop beautiful but the staff/owners are very knowledgeable and friendly. Highly recommend!!
Very helpful and knowledgable! Great selection and prices. I will be upgrading bikes in the future and will definitely start my search at beats!
Great advice, knowledgeable and friendly
Unbelievable service and attentiveness. My family has been in Ohio for two years and we have already purchased 2 bikes from this shop. Owner is great with questions and quick fixes too.
GREAT PLACE! THEY PUT THE “CAN DO” IN “CAN DO ATTITUDE!” THEY ALSO PUT THE “CYCLE” IN “BEAT CYCLES.” THEY ALSO PUT THE “PADS” ON “BRAKES.” THEY ALSO PUT THE “RAD” IN “RADIAL TIRES.”They also have a delightful selection of family friendly bicycles.
Great service! Very friendly and knowledgeable staff. Solid selection of products and they are expanding the store.
Great place. I bought a Specialized bike a couple months ago and had some issues with the derailleur. I came in a little frustrated and it showed. Ryan was patient, took care of the situation, and made sure to give a follow-up call later that day. I would definitely recommend this company for current and future riders.
Stopped in because my girlfriend and I needed derailleur adjustments and she needed her rear wheal trued. The guy working in the back dropped what he was doing and got both of us squared away in about 15 minutes. We could not have been happier. Would definitely recommend and Im pumped that Ive found my new bike shop.
Unassuming expertise and purposefully selected goods from unique companies. With products from every cycling discipline and a comfortable atmosphere this place gets me stoked to ride.
Best bike shop Ive been to in all of Northeast Ohio! Purchased my new mountain bike there. Service was amazing. I highly recommend to everyone.
Hands down the best bike shop in the area! The owner and staff are welcoming and will go the extra mile to make sure you walk out of the shop a satisfied knowing that you made the right call. It is one of the few places where I feel like a friend before I feel like a customer.Everyone who works here also rides bikes and is intricately familiar with the gear they sell., when they vouch for a product, I know that theyve ridden or used it themselves and that I can trust their opinion on its strengths and weaknesses.Ryan, the owner, is also in charge of the service department and handles all major repairs personally. He has years of experience working on bikes and has repaired several issues for which other places have suggested I get new parts or even a new bike in one case. Nonetheless Beat is able to provide some of the best turn-around times in the area.
They are my new favorite bike shop. Theyre so friendly and go out of their way to help Great people. Thanks guys for all your help
Great selection of bikes from top brands such as Cannondale and Norco. Staff is friendly and knowledgeable with many years in the industry. I would recommend Beat Cycles for any level of enthusiast.
My favorite bike shop in the area. I had a troublesome repair that I had to bother them with multiple times. They only charged me the first time, and stuck with it, and even machined a part especially for me. Turned out one of my parts was defective, but they made it work. (I know jack about bikes, can you tell?)Ive been riding that bike ever since, and I will continue to return to that shop for my needs. Props, guys.
Cool store. Stop in and get some cheap lights when I forget to bring mine.
These guys know their stuff, and are very accommodating to biking newbies...not like the other shop in town.
Every trip is like visiting old friends, so helpful !
Beat is THE go-to bike shop in Lakewood. Five stars are - by a long shot - not enough stars.
I wont go back to any other bike shops after visiting, and purchasing a nice mountain bike here. The guys in the shop are easy to work with and get me back out riding fast when I break stuff.
Ryan and crew run a great shop!
Ryan is always friendly, helpful, and upbeat(🤣).
Repaired minor issue on a bike for no charge.
Great shop. Passionate bike people. Great products.
Beatcycles is convenient right on Detroit Ave in Lakewood. I think their prices are slightly on the high side but you are paying for the convience.
Incredibly easy to talk to, helpful and not pushy at all with products.
Super friendly, kind, and helpful staff who go above and beyond!
They did a great tune up!
Fantastic service from Beat! I had a warranty problem with a purchase and they made it easier than ever to get me fixed up on the same day.
Very cool folks
Best bike shop in Ohio hands down.
Great service and selection.
This is what a local bike shop should be. The guys who work here care about your business and your bike.
They really stand behind the products that they sell.