Despite its goofy exterior, the mattress ranch is a amazing place to look for and buy your next mattress. As of recent I have been needing a new mattress for me and my girlfriend. Now we shopped around at a few places but found that all of there name brand prices where way to high, almost a $1000 for a queen size m ed and one place we went. But as soon as we hit mattress ranch after going to those places, we had found the one. The sales staff are extremely eager and patient, which is especially good when you need to lay on something for a solid minute to get a feel for it. The price where also very reasonable and affordable. We got a king size bed for just a $1000, plus a good chunk of all there products are made here in Washington. They offer full financing and are very understanding and patient with us. Over all ill definitely be coming back to them if I ever need another mattress. Over all I rate it 10/10
I can’t even begin to express my gratitude accurately. They got an older Veteran who I was talking to in there. The guy made my day. Seriously it was great. I loved it. And the young lady who sold me the mattress was really nice. Also the recommended delivery guys are awesome to. Good times guys. Great service.
Thanks Ariel and Luke. My husband loves his mattress. You were both so helpful. Good job!
I am really really happy with my mattress. It was easy to fit the foundations in my station wagon and on my roof and the mattress also fit in my car with the seats down easily. End to end has been a great experience. I would recommend this business for buying your next mattress.
Prices are a little higher than some online options, but great customer service and quality of products.
Great customer service. Brandy was awesome, not only knowledgable about mattress but also gave us tips on places to visit in the area. Hometown feel, personable staff, good deals, just the right combination for a return customer.🤗
Ariel was fantastic, great assistance over the phone and in person. Got exactly what we needed with way less hassle then previously expected. We will be back.
Super helpful and didnt over push up selling
It was great. My sales associate Robert was very friendly and very informative.
Went in for a bed frame, ended up buying a bed and frame, super helpful, very knowledgeable, even helped load our stuff into the car 💜🥰 best prices for sure
Very quick and professional. the guy who helped us was great forget his name ....
Very nice and knowledgeable on the products we bought and answered all our questions. If anything he helped going cheaper. Thank you.
Had great service. Cant say enough about Brandy and Paul. They deserve a raise and kudos. Will be going back there to get my mattresses.
Very knowledgeable great prices
Great information, friendly, comfortable.
They had mattress in stock and we were able to take it home immediately. Salesman was very helpful.
A friend bought a mattress there and returned it the next day. Nothing in the contract said if returned that they wouldnt give you your cash back. Instead they will issue her a check that will come in the mail in 7-10 days.
Really wonderful people. I wouldnt say all knowledgeable, but their sweet personality makes up for it.
We bought two beds ten months ago. One of the mattresses is totally broken inside and neither of us have excessive weight and we rotate every 60 days. We need support but nobody answers the calls.
Good prices. Great look. Too open for my style.
My third time buying here and as before, satisfied again. Not just the price but the service was outstanding. Thanks Wiggle Man...even though I still havent met you!
I had a great experience purchasing my mattress. Very friendly, knowledgeable, personable salespeople. They took plenty of time with me and answered all of my questions. I was really happy with the selection and the prices. I typically dont like shopping in-general, but they made it quick and easy for me.
Just got a twin size mattress from them 15 minutes ago and they were great. He didnt try to push a sale on us at all and he answered every question we had with full detail. We actually joked and laughed while checking out the mattresses. All together it was a better experience than any other mattress store I have been
Financed a bed and box spring. Staff was super friendly and helpful. Set me up with my payment plans and everything. I would give five stars however my payments are supposed to come out of my bank every other thursday. It NEVER does!! It comes out randomly the following week after it is due. I have also had it come out so late that it was three days before my next scheduled due date . Very frustrating.
I genuinely had a great experience here. The sales staff here seem allot more laid back then other places we went to. If you want a less pushy sales experience thats what we got from this place. The mattress we got is working well and the price was allot lower then some more outlandish designer brands. I do have to nock a star off for there return policy. We did not have to use it but 3 days is laughable. If you get their mattress cover its 7 day. Maybe thats a sign they have cofidance in there product but thats not market standard.
They answered every question we asked.. never tried to sell or up-sell us. Visited several other competitors. Bought from here. Great informative staff with prices that nobody can touch. Customer for life.
This was my first time buying a mattress so I had already checked out a few stores before hitting Mattress Ranch. The price for the mattress we were looking for was 100s of dollars cheaper here than anywhere else! Nolan was a total rockstar. He answered our questions, showed us around and wasnt pushy or aggressive like the other sales people at the previous stores we had been to. We actually had a blast cracking jokes and thoroughly enjoyed our time there. I honestly didnt know you could have this much fun getting a mattress. Nolan 100% made our experience amazing!! We got our mattress set up, and it is the most comfortable bed Ive ever laid on. When I need another mattress, I will definitely go back to Mattress Ranch and I will recommend all my family and friends there.
Kat was awesome. We were approved for financing in ten minutes and she even got a little increase which was awesome. We left more than happy with our new bed on the way first thing tomorrow!
A lot of choices and good staff assistance
I absolutely would go back. Lakewood mattress ranch has a customer for life. They went over and beyond the duties of customer service to make our purchase a delightful one rather than ugh one. Great job guys and Kat!
Great building to grab my attention so I can spot my bus stop on my way to therapy
Great prices, great customer. We always shop around, but always end up here. Raising 6 kids and now a granddaughter we have had to buy a few mattresses over the years. Trust me this is the place to be.
After a long day of going to almost every other mattress store in the Tacoma area, we made it to Mattress Ranch. Yes the store facade and commercials area tacky but they had the best price for the mattress we needed. And I mean, the best and lowest price. They also had a special price on a mattress cover and set of sheets. Sheets that actually fit the extra deep mattresses. We walked out that day with our mattress, cover and new sheets. The salesman was helpful and not pushy. Im going back to search for flannel sheets this weekend.
Great staff. Kat was super nice and helpful.My client loves his new bed
Got a great deal on a mattress and some pillows. I forgot the name of the guy who helped me. However, everyone there is extremely helpful.
My experience with Lakewood employees Nolan and Kat, made me feel like part of the mattress Ranch family. They welcomed me with open arms, no literally! Mattress Ranch supported our non-profit agency BIMA with the generous donation in a community response to homelessness. Nolan and Kat put the icing on the cake as there were just as excited as we are and happy to serve knowing that they were apart of a great cause in the fight towards homelessness. Check out the encounter on my Facebook: BIMAservicesA great big thank you to my new family Mattress Ranch, Kat and Nolan.
Excellent customer service. I was in and out with my new mattress within 20 to 30 minutes. Thats counting the time it took to attach to my vehicle.
Awesome serve very helpful and very nice
I came in, told Nolan I didnt wanna spend more than 500$ on a mattress. He helped me find a mattress quickly and under my budget(425$). His customer service was amazing, and I will definitely be returning next time I need a mattress 😊
So happy with my mattress and the whole process took 25 mins. I knew what I was looking for.
Great place! Employees are very helpful
Staff was helpful and your paying for quality. I always go their for mattresses.
Sales people were knowledgeable and helpful, no pressure sale.
Recently my daughter and I visited the Lakewood location and we were helped by Kat. We were looking for a pillow and Kat was so wonderful. She was knowledgeable, funny and most importantly she was patient with us! It was a great experience and she is an amazing representative of your company! I just wanted to give her a shout out because my daughter couldnt stop talking about the experience afterwards. Way to go Lakwood Matress Ranch for hiring helpfull staff members who care about their customers experience and not just the sales. I will definitely be recommending this location to all of my friends.
The guys there were awesome. Going to be buying a king mattress in June and will making my purchase from them.
Got my wife a really nice mattress and a bed that lifts for her for her arthritis the price was great
Very nice staff! They let me charge my phone for a few minutes & didnt complain once.
Fantastic place an Im going to try the frame for my memory foam mattress.
Super friendly employees that got me in and out of the store with exactly what I needed in minutes.
Good prices! First time
Top quality mattress Mike, Aren, Kat and Amanda are all very helpful got my everything I needed for a very affordable price
Great place. Knowledgeable as friendly staff.
Good deal n good customer service
Very helpful and great deals! Bought a mattress for both my daughter and I and we love them!
The young women who helped was very tuned into what I needed for my daughter and a fabulous pillow for me.Thank you
Good deals. A twin mattress.
Great customer service, very smooth transaction and loved the people At the store. Do not use Delivery Giant LLC to deliver ur mattress. John or Joe older guy who delivers is Very unprofessional and rude. He called me 4 times while I was on duty even though we had already spoken on the phone. Changed the time of the delivery, wanted to go up on the price that we had the original deal. Very annoying. Just get someone from Craigslist if you want to avoid all the drama period. Will I recommend this store to others? Probably not bc of what I went through. Thanks!
They was so much help and it is fun just to be there
Excellent service. Very helpful.
Very friendly staff, no pressure sales.
Very nice and helpful employees
My wife bought a mattress here.
Was lied to by one associate named Shawn. Said he could do me a deal and went back next day and they couldnt do deal.
Over priced for what we wanted
Kat was wonderful.
Great customer service
Great service and the cutest advertising
Found the same mattress at IKEA for 700 less.
These guys rock!
Overpriced.
3 DAYS RETURN ONLY!!!!!!Not recommended