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Stevinson Toyota West
780 Denver West Colorado Mills Blvd, Lakewood, CO 80401, United States
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Stevinson Toyota West
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Jo
Review №1

Elias was amazing! I had called several months earlier asking about the amazing new 2022 Toyota 4Runner Lime Rush… we weren’t even certain that this was the confirmed color. Elias took my name down, and sure enough as soon as he got one in, he called and we did everything over the phone or computer paperwork. I had to fly into town, he met us at the airport and let me drive it back to the dealership, where we finished everything.. and got on our way!!! Such an amazing experience! I will buy from them again!

Al
Review №2

Took my Tacoma in for an oil change about 10 days ago and ended up with a nightmare.1. Got home and my maintenance due light was still on.2. Found my tires (stock size) inflated to 10 pounds over the door placard numbers.3. Found a plastic drink bottle wedged in below the oil filter next to the serpentine belt. (see photo)4. Enough oil spilled to drip all over my garage floor.Are you kidding me!!!UPDATE: Toyota reached out to me quickly and took full responsibility for everything. I will give them a 5 Star rating for their customer service. I fully expect my next visit to be much improved.

Ve
Review №3

Great experience overall, we were very happy with Andre wood (sales) who was kind enough to help us out with all our questions and requests. After deciding on our new Camry hybrid we finalized everything with Marc Scentery (finance) and I can’t say enough good things about him! Both made the process super easy and smooth for us! Also very accommodating with our busy schedules to make this deal happen!Thanks again! For sure we are gonna continue doing business here!

Cy
Review №4

Stevenson Toyota West, I wish I could give more than 5 stars ⭐️This is THE BEST experience I have ever had when purchasing a vehicle! Tony Salazar and Josh Ross are top-notch!Tony is authentic, knowledgeable, and courteous. He made sure I got the new Toyota 4Runner that I wanted! He even took the time show me how all of the awesome features work!Josh has to have the best personality of anyone I have ever encountered in finance. He is very accommodating, genuine, and insightful!Thank you so much!

Tr
Review №5

I was blown away by the incredible service and professionalism from Brett Thedford. We looked at various options and different models and Brett was patient and listened to our needs. Before I was about to walk out, the perfect Tacoma was coming off the truck and Brett made sure I didn’t leave without seeing it. Five minutes later we were doing the paperwork with Bob.What incredible service and experience!

Li
Review №6

Tony Salazar has helped me to purchase three new Toyota Vehicles in the past few years. He is very easy to work with. Absolutely no pressure to buy and he goes out of his way to find exactly what the customer wants. He is available and answers all questions in a timely matter. Tony is just a good and easy going guy who really is great at his job and fun to work with.

Am
Review №7

I recently purchased my new 4Runner from Stevinson. My sales rep, Austen Reed was amazing. He kept us up to date on the status of our car, answered all our questions and made sure we were taken care of throughout the entire process. He has since followed up with us a few times making sure that we are still loving the car. I highly recommend giving Stevinson a try and definitely ask for Austen.

Sa
Review №8

Thank you Stevinson Toyota for such a great car buying experience! 🌟Brett Thedford was the best! He took the time to really show me the ins and outs of my new Toyota 4 Runner! Bob in finance was also informative and helpful. Thank you both!! I would highly recommend this dealership if you are in the market for a new car.

Ja
Review №9

I love this dealership! Brett was awesome and extremely knowledgeable. He answered all my questions and made it feel like a breeze. I love my new Tundra, thank you! I recommend coming to this dealership if you’d like a great experience.

Pa
Review №10

Brett, Will and Mike in Sales, along with Bob in Finance were great to work with. The no haggle approach is appreciated and the team worked quickly to supply answers to help with my purchase. 5 Stars for a Trustworthy and Responsive experience.

Ju
Review №11

Thank you Stevinson Toyota and specially John LaRocca for your formidable work. John exceeded in quality of service, patience and professionalism. The deal was amazingly smooth, the conversations couldn’t have been better or more honest since the very first moment we got in contact via email for the first time.No doubt, it would be a pleasure to make business with him in the future.

Jo
Review №12

First time buying from a large dealership and could not be happier. Sales was never pushy and never felt pressured or rushed. I feel like I had a great experience working with Elias V. in sales and Marc in finance!

Ja
Review №13

I greatly appreciate the amazing work done at Stevinson West. Elias made it easy to find a vehicle with exact configuration I have been searching for for weeks. He was able to answer all my questions while on the test drive as well as showing some features I didnt even know about the Tacoma. Elias made me feel like more than just a customer and was enjoyable to converse with while we got everything ready for the purchase.Also while figuring out financing AJ made it easy to work the number between a few different options including the preapproved loans I had already worked out prior to the purchase.Glad to finally have my Tacoma!I will def purchase another vehicle from here in the future. Great service and amazing / friendly people!

Br
Review №14

Corey sumner was absolutely amazing. courteous and professional. He stayed with me the whole time of purchase, from beginning to end and even after I bought my truck he still reached out to make sure I was happy. I couldn’t be happier. Thanks Corey!

Me
Review №15

Great experience with knowledgeable employees. No one was too pushy and just wanted to help through the process. Frankie was always available for questions throughout the process

De
Review №16

We had a truly great experience purchasing a new 4Runner from John Larocca @ Stevinson Toyota west! Megan got to pick out exactly what she wanted and was kept informed about the vehicles location as it was shipped from the factory. They made the financing very easy and we’re grateful to Bob Ballard for that! They were extremely fast & helpful to get accessories installed, and we even won a Yeti cooler! Thank you to the entire Stevinson team!

St
Review №17

Elias and Kendall and Marc were seriously excellent to work with. Buying a car gets a pretty bad reputation as a daunting process, but Eli was fair and honest and up-front the whole way through. The sales manager Kendall was polite and professional and knowledgeable, supporting and enabling Elis efforts to help me find the perfect vehicle to suit my needs. Marc in the finance department was tremendously respectful of my time and schedule constraints, while simultaneously somehow making the money aspects of the whole process make clear and perfect sense. 100% would recommend working with this group again in the future! Thanks all -- the entire quarantine group (dang Covid!) loves the new truck!

Au
Review №18

Huge thanks to Andre wood (sales) and Marc Csentery (finance) for all the help,these guys are amazing people,We are super happy with our new Camry hybrid.I’ll send all my friends to them, they made me change the way a see dealerships!!GOOD BYE EMPIRE LAKEWOOD!!!

C.
Review №19

Had a fantastic experience working with John L. in sales and Lindsey G. in finance when trading in my vehicle. Ive visited Stevinson Toyota West three times within the last few years (once for service, twice to trade in a vehicle) and each time Ive interacted with genuinely engaged, pleasant, professional, and knowledgeable staff members with awesome customer service skills.There was no pressure to purchase a vehicle, no upsell and no back-and-forth let me check with my manager sales negotiation. I was able to promptly test drive the vehicles I wanted to test drive and then start the paperwork shortly after. I was trying to decide between two vehicles and John took the time to objectively compare the vehicles and assess my needs and concerns. Filling out the Financial and Legal paperwork is usually the least interesting step, but Lindsey somehow made the process pleasant and quick.

Na
Review №20

Jeff Tossey in the service department gave me outstanding customer service. My Rav 4 went in for recall work last week and Jeff stayed in touch throughout the whole process; He was friendly, professional and everything went smoothly. What a breath of fresh air. Thank you Jeff and thank you Stevinson!.

Za
Review №21

I am very happy with my new Toyota. Thanks to salesman John for being great throughout the process. He communicated honestly with me and made me feel comfortable the whole time. Even though there werent any cars to buy, John still made the best of it and I ended up in a new car. John was great to work with and I wish all car salesman were like him!

Da
Review №22

Tony helped me so much when I sold my RAV4 to Toyota. He was so kind and patient with me. When I buy another Toyota, I will definitely go to Tony. I trust him.

Li
Review №23

Tony Salazar in sales was absolutely amazing! He was the most honest person in car sales that I have yet to meet. It is not an ideal time to buy a car but he went above and beyond to make this the easiest and most pleasant buying experience I’ve ever had.

Jo
Review №24

Lou Haddad was a pleasure to work with. He gave excellent service, had most of the paperwork ready before I arrived and the process was quick and easy. Lou explained every feature on my Certified Pre-Owned 4-Runner and made sure my wife was up to speed before we left. Thanks!

Cy
Review №25

Elias Eli Vasquez was wonderful to work with. Very responsive, but not at all high-pressure. He called me when he had the right vehicle in stock for me (it was a hard-to-find 2021 Toyota Sienna), set up an appointment and worked with my schedule, allowed me extra time to work out the details, etc. Highly recommend him for his professionalism. Now, hopefully Ill find their Service Department to be as great as Sales!

CH
Review №26

John helped me get my dream truck. With how the chip shortage is it took a little bit to get it made but I got to pick it up yesterday. Couldnt be happier

Pr
Review №27

Thank you so much to John and Aj for getting me in my new Ford Explorer!! I love it you guys were awesome!! Made the whole car buying thing a easy breeze!!

Pa
Review №28

Ken Blum and the team at Stevinson made my experience easy and enjoyable. From offering me every option in the book to being extremely personable and inviting. Will be back for service and sales for my next vehicle purchase.

Al
Review №29

Had a great experience working with Frankie and Lindsey buying a Rav 4 Hybrid! Highly recommend this dealership.

No
Review №30

Really impressed by the car buying process at Stevinson Toyota West. Both Brett and Marc made everything super easy and simple. I would highly recommend.

Fr
Review №31

Did a test drive Tuesday on a 2018 Rav4 after checking it out with a sales person on the Stevinson Site. I liked the car and was seriously considering a purchase. Returned from the test drive and was told that same car was actually not certified. Beware. A different Toyota dealership, Mountain States, today told me the certified car I was interested in was actually auction material. Certification at this point may simply be a reason to get you into the dealership.

Am
Review №32

Andre Wood very easy to work with. He advocated for my needs and gave honest insight on the car buying process.

Ta
Review №33

We expressed interest in a very specific vehicle and they gave us an approximate date for when theyd have one in stock. The next day, they called and told us they had the vehicle we wanted. Because its to be a family car with young children in car seats, they were very understanding of our needing to test our car seats with the vehicle. While we filled out our paperwork, they were very patient and understanding with us changing diapers on the showroom floor and having curious toddlers and loud babies. They understood how important our time was and had us in and out as quickly as they could. Much thanks to salesman Eli and John the manager for facilitating the purchase of our new vehicle!

Na
Review №34

We had a smooth experience working with Ken over at Stevinson Toyota West. He was able to get our name on a car coming in and quickly responded to any questions we had. I highly recommend working with him.My only dislike was how long it took on the day of pickup. Im not sure if this is just the process of buying a car, but it was a lot of waiting around and we were at the dealership for four hours from arrival to driving off with our new car.

Sh
Review №35

We were walking around the car lot and was looking for someone to show us a couple of cars and Austen was happy to do it. He showed us a Highlander and a CR-V. We had to leave to decide which one we wanted and both ended up being purchased before we could decide so we will let Austen know if we see something else we like.

An
Review №36

Tony, is excellent. He went above and beyond for me first trying to help me decided which model was right for me and then actually finding a car in this crazy covid paradigm. He followed up with me but did not push and was there for me when i reached out. Always patient and kind. He is my guy and i will not go anywhere else even though this dealership is not conveniently located to me as I live in Boulder. But Tony was worth the commute.

An
Review №37

Tony Salazar has always taken amazing care of us!! I guess that’s why we keep going back. Fast, efficient, and professional!

Ch
Review №38

We had an absolutely awesome experience with Tony at Stevinson. We would recommend anyone meet with him and help them find a vehicle. Thanks Tony we really appreciated the time you spent with us!

Ma
Review №39

Elias Vasquez and Lindsey Gray - Thank you, thank you, thank you for helping buy a new car. 2021 Highlander. I appreciate your patience, kindness and understanding. Your knowledge base is endless and your professionalism is beyond excellent. This is a stressful experience for most people but you all made this an experience I would repeat on a daily basis.I also, appreciate how clean and friendly everyone is at this dealership.This is my first Toyota but I am sure it will not be my last.Thank you.

Ca
Review №40

Brett was wonderful in helping me select options and put me in a car in one day. Highly recommended.

Li
Review №41

I had purchased years ago from Stevinson so know their good character. I was searching several dealerships and over internet for something in particular this time; my search ended when I went to Stevinson Toyota West. John LaRocca was absolutely great. I needed someone who really listened to what my needs were and had very specific questions. And John had the knowledge and resourcefulness to help me quickly and efficiently. I also have a difficult schedule for the needed time to search then complete needed paperwork for my purchase. John went above and beyond with communications to make the process smooth and efficient. I will highly recommend John to everyone I meet. Good dealership, great salesman! Thank you! My Highlander will serve us well in our journeys!!

Ka
Review №42

Ken Blum was an amazing representative in buying my new 2019 Toyota Highlander XLE. I went in today and was helped right away. He listened to what was important to me and help me look at a few car options that met my needs until I found my car that I was so happy with! He made the process of buying fast and easy too. I am very happy with my experience, it was professional, customer service was on point, finance made things quick easy and explained everything I needed, and I left a happy girl with a new car. Highly recommend this dealership and Ken to work with!

Li
Review №43

John LaRocca was amazing to work with on buying my new car! He let me test drive a couple different cars and answered all my questions. He made the whole process so comfortable and easy. Im so happy with my new car and so thankful to John for a great experience from start to finish.

Br
Review №44

Mallory was such a delight to work with and helped us find our dream car! With such ease Mallory helped us to obtain a 2019 Chrysler Pacifica. We came from Grand Junction and she made the process smooth and stress free. She made sure the vehicle was detailed and ready for us upon arriving to Denver. Mallory was very knowledgeable and answered every question we had. She went above and beyond to get us a second key fob and made sure we were happy along every step of the way. I have always been nervous about buying a new car, but the Stevinson family made me so excited and pleased with our experience.

Ro
Review №45

Awesome experience. We had been searching for a 4Runner for months. One finally became available on Kens day off. He met us outside of his scheduled hours and got it done. Thank you.

Da
Review №46

Great experience. I tend to be cynical and suspicious, especially when it comes to buying cars. Working with Ken Blum and the team at Stevinson West was a pleasant surprise. I will definitely be using them in the future and sincerely recommend them to anyone looking for their next vehicle.

De
Review №47

My experience at Stevenson was, maybe, the best save easiest experience we have ever had buying a car. Austen Reed was courteous, professional and patient. I will absolutely be recommending this dealership to my friends. Thanks for a great experience!

Sa
Review №48

First time I did not have to spend the larger part of a day getting what I wanted. I came in stated what I wanted, a couple of options were presented to me, and I made my choice. John was the best. He did not push or try to get me into something that was not really what I needed. I will return, should I have need for another car. For right now I love my car (except for the color). It is exactly what I needed as far as transportation!!

Ch
Review №49

Great Experience with Stevinson Toyota. Unlike AutoNation Toyota, they were fair with their prices, efficient, and treated us with respect. Elias Vasquez was excellent, helping us through our vehicle purchase and ensured we were taken care of. If you are in the market for a vehicle, I highly recommend working with the team at this dealership.

Di
Review №50

Austen helped me find the exact vehicle we were looking for. We had to wait about 2 months for the vehicle to come in but we kept us updated the entire length of when the car actually was built till when it arrived. He did a good job for us.

Lu
Review №51

New certified used truck. Just barely over 36k. Roof is leaking. Dealer says sorry not my problem. Toyota says sorry but hear is what you do. Pay a dealer to evaluate it again. Then you will know . No we wont guarantee we will fix it or even care that you will have to pay to get it fixed. No we dont care that it is damaging your very new truck. Also we will not put anything in writing that even acknowledges we know about this issue. We will send you an email that says have a nice day call us if you have any further questions. Well the good news is, other brands of trucks are out their. Sad that I have owned Toyotas my whole life and never had any issues with any of them. Until now. I guess I will see if the other brands treat their loyal customers this way. Toyota I felt used to be the best small truck maker out their. I wonder what their motto will be now. I should have known it couldnt last for ever. Thanks for letting me vent.Follow up to my review as to why the review went from 1 star to 5 stars. Most times, regardless of the outcome, folks want to know theyre being listened to. Initially, I felt that wasnt the case. Ken Traughber changed that by personally reaching out to me to help me figure out a solution. Customer focused service makes the difference in customer loyalty. By taking the time to demonstrate empathy towards my problem, theyve earned a continued Stevinson loyal customer.

Am
Review №52

I could not have had a more positive or seamless experience at Stevinson Toyota West! The entire process of test driving, paperwork, and finance took about an hour and a half - so great for buying a car! Mallory D. was an absolute dream!! She was professional, knowledgable, and an all around joy to work with. She made sure she had everything lined up for us and ready to go so that we didnt spend the whole day at the dealership. Would recommend anyone in the market for a new vehicle head out West to see her!

An
Review №53

We had such a great experience! Our last car buying experience was awful, so we were dreading going through the process again. I’m so glad we chose to go to Stevenson Toyota West. Ken Blum was fabulous! He answered all of our questions and was very attentive to our needs. We did buy a 4 Runner that day, and the process could not have been more streamlined and frankly, enjoyable. Thank you Ken for all of your help, and for making this car buying experience a pleasure!

Te
Review №54

Corey Sumner was fantastic to work with. No pressure. Very professional and knowledgeable. Especially creative to help me decide on just the right options. I would certainly recommend him to my friends

Is
Review №55

I worked with Brett Thedford and he was very helpful, courteous and showed us how to use everything on the vehicle and I would recommend him to anyone that needs to purchase a vehicle!

Da
Review №56

Thanks to John L for the new truck he is a awesome sale mane. 🙏

Na
Review №57

We came in on Thursday morning and was helped by Susan Hair. It was a pleasure working with her. She was friendly and really made my day. The process was also super fast and quick. We will definitely come back and even recommend her to our family friends.

Ka
Review №58

Mallory was wonderful to work with during our car buying experience! She was kind, responsive, prompt and even checked in with us in her day off. She was the perfect combination of professional and personable. Her patience was also on display as our 4yr old loved her and had 1000 things to discuss with her at any given moment. Thank you Mallory for all your assistance - we love our new car and you made an often-cumbersome process enjoyable and stress-free!

Ad
Review №59

Interesting new vehicle purchase. With in a year of purchasing my Tacoma, under normal driving conditions at 12k miles, starts weeping coolant while sitting in the garage over the weekend. A little research reveals that this is a known issue. I contact Stevenson where I bought the vehicle and they tell me to drop it off and they can get to it in a couple days or I can schedule an appointment 20 days out. They do not offer loaner cars while your vehicle is down. They told me to contact my insurance for a rental car. This is false advice. Insurance only pays for a rental for a covered claim. Not for a brand new vehicle that requires a warranty claim. I need my vehicle for work so I either cant work, or I have to pay out of pocket for the repairs, assuming I can get it in. What kind of service is this? You buy a $45k truck brand new, and it suddenly stops working, then their answer is to throw their hands up in the air and say sorry for your loss? Never again with this dealer.

Ch
Review №60

Overall, we had a very good experience with Stevinson Toyota. Our salesmen, Lou, was friendly, knowledgeable, not pushy, funny and just a really decent guy. Frankly, we had planned to visit more dealerships in Denver and were not in a huge hurry. We even wanted a slightly different color car, but in the end, we liked him and wanted him to get credit for the sale. The car we got had everything we wanted other than color and he was just so pleasant. So, why the two star ding. We paid cash for the car, however, we were there on the weekend. We were offered to take the car home, even though the wire transfer would not go through until Monday. We were told they would need to run a background check to be sure we did not take off with the car without paying. We agreed to a background check, assuming this was criminal related. At no time was a credit check mentioned. It may have been in the paperwork, but I dont recall seeing that and would have never exchanged the few extra hours with the new car for a credit ding. I wont go into detail about why that was a big deal, but in general, I am crazy protective of our credit scores. I feel like if a company is going to run a credit check for a CASH payment, they need to be clear that they are doing it. It is still bugging me, over a month after purchase. It took a great experience down from a 5 star to a 3 star.

Ju
Review №61

I was able to get my dream truck with the amazing help from Brett Thedford. Picked up a manual 2021 Double cab TRD OR. I had been searching around for a while looking for this truck in a standard transmission. It was difficult to say the least. Till we contacted Brett. He found exactly what I wanted in a day and was able to give me tracking up dates on when it was supposed to be delivered to the dealership. He held the truck for me for about a week before I went and picked it up. He was even nice enough to send me pictures of the inside and out before I got there( I was itching to see the truck and he was able to send me the photos within the day) The whole process from test drive to leaving the lot took about 3 hours. Have had the truck for about a week and a half and absolutely love it!! Highly recommended dealership, salesman, and finance department.

Wi
Review №62

Elies was very professional, friendly and made the whole experience enjoyable.

Ja
Review №63

Just wanted to thank you to salesman Ken Blum. Ken was great made the whole process unbelievably easy and quick. Ken was very helpful answered all our questions and was very polite, informative, helpful. Very friendly not pushy and was a pleasure working with.

Ch
Review №64

Been on the market for a new car for the past two months or so. Every interaction that I have had with Stevinson West has been short and borderline rude in my opinion. While I fully understand that there is currently an inventory shortage it felt like my business was not wanted or they tried to up sell me from the vehicle I wanted. Thankfully, I had done my research prior to contacting any dealership or else I would have believed that there is no other option besides getting a vehicle that is close to 10k over my budget.Im giving them three stars for not attempting to charge me over MSRP or put down a non-refundable deposit. Having said that, it still wouldnt be enough for me to work with this dealer due to how poor their customer service is.

Je
Review №65

Had a great car buying experience at Stevinson Toyota West in Lakewood, CO. If you go, ask for Ken Blum. There was a little bit of a wait on getting our car due to supply backup with the microchip shortage. Ken communicated with us frequently giving us updates on the expected delivery date of our car along the way. Really enjoyed working with Ken. He answered all of our questions without ever being pushy. He was always very responsive and available, answering the phone, returning phone calls, and promptly returning emails. I know this sounds like business 101 however this seems to be difficult to find these days with a lot of other car dealers. We have now been driving our new RAV4 hybrid for several weeks and are very happy with our purchase. Would definitely go back to Ken and Stevinson Toyota.

De
Review №66

My Salesman Tony Salazar and Finance Manager Josh Ross were both very kind. They made my entire experience wonderful. I 100% recommend them. Tony was very patient and answered all my questions. Josh was able to get me a payment plan that I could afford comfortably . I am super happy with my purchase!

Mi
Review №67

Great experience buying a Toyota Sienna.Eli Vasquez helped me place the order, kept me in touch with the build process, and let me know when it was ready at the dealership. The purchase process was quite painless too. Were thrilled to have a van since were about to add another kid and need a 3rd row.

Ca
Review №68

Austen Reed was our sales consultant for our certified pre-owned purchase. He was attentive to all of our questions. He has even made sure that a replacement part installed today works properly. He was very knowledgeable about the paperwork required for the sale. We would return to him in the future to purchase a Toyota.

Da
Review №69

Great experience picking up a New Tacoma from Brett. Super easy and was really flexible when we had some minor issues on our end. 10/10 will buy my next Toyota from Stevenson

Sa
Review №70

Never been to Stevinson before but Austen met us inside and brought us over to his desk to take a look at some used vehicles. We ended up driving one we liked and he made the process fast and easy for us which we loved.

Br
Review №71

I am so happy I chose Stevinson to purchase my next vehicle. I was able to trade in my current vehicle for a good price and negotiate a great deal on my new car. I would definitely recommend buying a car from here!

As
Review №72

Love my car. Didn’t really love the way we were treated. The salesman straight up said to my father that my mother was a difficult person and strong willed. I think those are great qualities in a woman that doesn’t want to get taken advantage of when buying $15000 vehicle. They told us they don’t like haggling and that they don’t do that at their facility. If I didn’t want to haggle I would have gone to Carmax. It’s sales people…get used to hagglers. If you feel threatened by a 60 year old woman helping her daughter purchase her first car I think you may be in the wrong line of work.

Do
Review №73

We had an excellent experience and love our new 4Runner. Austen did an amazing job finding and holding the vehicle for us, and seamlessly making some accessory upgrades with help from parts and service.

Sa
Review №74

Wed been looking for a specific vehicle for some time, and one popped up at a great price in excellent condition at Stevinson. We usually prefer private sales, but we were more than satisfied with our experience here and would absolutely go back! I called about the vehicle and spoke to Susan Hair, who set me up with an appointment at my earliest convenience. The vehicle was pulled aside and ready to test drive when we arrived, and Susan was more than friendly, down-to-earth and helpful throughout the whole process buying process.

Er
Review №75

I had a great buying experience at Stevenson Toyota West. Elias found and held the perfect truck for me and made the process super easy. Next day we picked it up, full of gas and detailed. He took the time to go over everything. AJ in finance was great to work with too. No pressure just common sense and a package discount too! Highly recommend.

Su
Review №76

Our salesman Frankie Apicella was awesome very professional and eager to please, the buying experience was very simple and honest. He was will and eager to please, he took his to listen to what we were looking for and provide the information we needed to make our but experience good.

Na
Review №77

Tony Salazar made my new car buying a very comfortable and easy

Fo
Review №78

An absolutely phenomenal car buying experience!We came here with a specific car in mind, and our salesperson (John) was incredibly helpful and understanding. Vehicle was ready to test drive incredibly quickly, there was a suggested fantastic test drive route, and we were helped through many parts of the process with care and without ever feeling pressured to get more than we were comfortable with.Thank you so much for making this so easy!

FI
Review №79

Eli and Joe did a great job of delivering our a91 Supra. after 7 cars purchased here, we cannot think of going anywhere else. Thank you, Mike

Ni
Review №80

Stevinson is a great dealership to do busy with. My salesman Frankie is amazing. He is very knowledgeable and honest. He was great to work with. The whole process from start to finish was great. Bob is finance was also amazing. Everyone was very helpful. I was able to get all of my questions answered and I felt great about buying my new truck.

Ki
Review №81

I had a great experience. Was in and out in 2 hours thanks the Lou, my sales representative and the finance team. They had the model I wanted at a fair price. Gave me an excellent value for my Range Rover Evoque trade-in and made financing a breeze. I highly recommend Stevenson Toyota West. I love my 2021 Highlander!!!

Su
Review №82

Mallory was an excellent salesperson. She listened to us and worked to find us exactly what we needed. She was very knowledgeable about the vehicle and answered all of our questions. She did not pressure us. She was also very courteous and professional. She was just the kind of salesperson we were looking for at a car dealership.

Ru
Review №83

I have got to say this was the best experience I have ever had at a dealership. Tony Salazar is amazing, is very professional, and kept me updated on when my vehicle was being delivered. Josh from finance explained everything quickly and wasnt pushy on getting upgrades. I highly recommend buying from here and especially from Tony Salazar. Seriously I was in and out of there in an hour.

Ki
Review №84

Grateful for Elias Vasquez, Josh Ross and the Stevinson Toyota team for helping me acquire my first Toyota Tacoma! They had exactly what I wanted, are kind, available, and guided me through the process with ease. The experience easy, fast and fair. I recommend working with Elias to find your dream vehicle!

Da
Review №85

I was in urgent need of a car after an accident, and Stevinson Toyota West was incredibly help. Frankie Apicella made the process so quick and easy, and was a pleasure to work with. Id highly recommend working with Stevinson Toyota West if you are in the market for a car!

Bo
Review №86

Stopped by today for some parts on my 2019 Toyota Tacoma, I was pleasantly greeted at the door and walked over to parts with some welcoming conversation, from there I was working with Bri and she was awesome! All of my questions were answered and she got me with the right parts with a smile and great attitude! Really enjoyed my time at the dealership and in parts. I was going to order everything online but I am glad I came in and got the service that I did. Thank you Bri!

ta
Review №87

Frankie was absolutely amazing. It was my first time ever buying a car, and he was so helpful. Went in thinking Id walk out empty handed, but they all did everything they could to get me approved. Explained everything thoroughly, and were all SUPER friendly. Absolutely love my car, and the payments are even lower than I expected, especially for being my first time. Seriously cant say enough good things about this place. Thank you Frankie!

Am
Review №88

Frankie was great to work with. Overall this is an honest straight forward dealership that is easy to work with. The process was as simple as possible when trying to get a 4Runner pro in this market.

Jo
Review №89

Austen was a pleasure to work with and I was very happy that I ended up working with him to help my daughter find a vehicle. We are happy with our new 4Runner.

Na
Review №90

Today I give this 5 star rating because of one man that gave out standing customer care service his name is Isaiaha in the service department. He kept his word to call me back and provided good news that is why I will go back because of Isaiaha great service this man is professional,polite and has great work ethics He made my day. Thank you so very much Isaiaha for helping us. Natalia

Is
Review №91

Elias V. was super friendly and made my first car buying experience at a big dealership a breeze. I was dreading having to spend an entire day at the dealership looking for a car. Luckily I was able to take advantage of the online website and request to look at a certain car. Elias was waiting with the keys and car pulled up as soon as I got there. Overall the whole process took about two hours and I left with my brand new car. I will definitely be recommending Elias and Stevenson Toyota West to my friends and family.

Sa
Review №92

Tony helped me with purchasing my very first truck back in 2016 and helped guide me through the leasing process when I decided to sell and do that instead later on.Ive always been a little wary of dealerships and the reputation but Tony was sooo patient and fair. I had a lot of questions and Tony was very considerate with answering all of them without hiding behind dealership lingo as I like to call it :). Hes awesome. This dealership is awesome and will always do business here as long as Im in Colorado!

Ge
Review №93

Corey Sumner was extremely helpful and communicative. I knew which Tacoma I wanted and told Corey I was willing to wait and he didn’t pressure me to buy something else sooner. Answered all my questions and was great with showing me some of the features on the truck I hadn’t seen before. Would recommend Corey and Stevinson to anyone.

Mi
Review №94

I was pleasantly surprised when I just bought a new vehicle from Stevenson Toyota west. With the pandemic shortages, and the low supply and high demand, my research told me that there were really no deals to be had. But they knocked a little chunk off the sticker price. And the price with tax, title, and license was actually a little less than I was expecting to pay. I almost thought that if that was the starting point, then I should be able to haggle more down, but I didnt even want to bother, because I figured the industrys been hurt, and these folks probably needed a little bump more than I did. When the finance guy realized that I was one of the types of people who did not want a single extra thing, he said okay no problem well just skip the rest of this. It was all very easy and friendly.

Co
Review №95

Sibel was wonderful! She was helpful without being pushy and got us into the car we wanted! We were able to test drive alone (which I love because, you know, Covid) and also ran numbers for two different possible trade ins without acting like it was a hassle although I’m sure it was. They were close to closing time but Sibel went above and beyond by staying so we could take our car home today!! Highly recommend this dealership and Sibel as your salesperson! Also wanted to note that Joe and Josh were kind and helpful during the process, in addition to every employee we encountered. Thank you Stevinson Toyota West!

Pa
Review №96

Austen was extremely helpful and had an answer for every question we had for him. My son has been looking for a car for a very long time and sometimes the process can be daunting and long. Austen made it super easy and my son is extremely happy with his purchase.

Ch
Review №97

Excellent experience buying a new Toyota. Staff was helpful and friendly. Ken Blum was my salesman and he was fantastic. Very helpful and knowledgeable but never pushy.

Ad
Review №98

I had an excellent experience with John LaRocca. I had never bought a new car before, and I was nervous about my credit score and lack of experience. John truly listened to my needs, and helped me with every stage of the process from selling my old car to choosing the best warranty package. I always felt like he had my best interests in mind, which I never thought I could expect from a car dealer. I ended up with the exact car I wanted, at a price I could afford. Thank you, John, and I will definitely recommend you to anyone in the market for a car.

Mo
Review №99

The service department is sadly deficient. They don’t care about customer service once they’ve made a sale. Do yourself a favor and buy someplace else. You’ll wait for months, no exaggeration, whenever your vehicle needs a repair.

St
Review №100

Austin and Brett where great to work with. Made buying a used Ram 1500 simple and stress free, had the vehicle that I was looking for. Only Eco Diesel within 200 miles. Will always start here for my vehicles.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:780 Denver West Colorado Mills Blvd, Lakewood, CO 80401, United States
  • Site:https://stevinsontoyotawest.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 720-259-2544
Categories
  • Auto repair shop
  • Toyota dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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