Any business can claim excellent customer service as a priority, but these guys ACTUALLY practice excellent customer service! Jacob (service manager), Ty ( best tech EVER) and Nick ( great tech with a GREAT attitude!) Are the dream team when it comes to quality work,top notch customer service, and winning attitudes every day! Give these guys your business, you wont regret it!! Karen Salem, satisfied customer!

I made an appointment for this place on either Friday or Saturday for Tuesday (today). I rented a car and an airbnb thinking my car would be in the shop for a few days! I received two texts confirming my appointment and when I called today to be late because of the snow they said that I did not have an appointment and questioned why I would bring my car there if it was not purchased from there and not a Nissan. I googled “Japanese car repair near me” and this location popped up as “Service Department” UNLESS you scroll down and in tiny print it says located at Lakewood Nissan. So I called, told them my problems, what I drive, and the guy did not hesitate to help but today was a different story.

Been having transmission issues and finally brought it into Nissan. Ty was extremely helpful and communicative during the entire process and got me in and out without any hassles. I had been taking my vehicle for repairs elsewhere for years but will use this service dept moving forward.

This great place to buy an electric car. Please go in see Josh, hes great guy. Also make sure you know whats covered and whats not, under warranty.

AMAZING FAST SERVICE. They quickly helped us out when we had roadkill stuck under are car, we truly thought this was going to ruin our trip to Ohio but this has been the highlight.

My 2019 Armada had some issues starting and Ty Campbell and team were professional and quick fixing the issues and getting me back on the road all under warranty! Ill be back.

Tried upselling me then tried over charging me for a simple oil change. Acted dumb when confronted. Go somewhere your business and hard earned dollars are treated with respect.

I bring my 2019 nissan pathfinder on March for regular service and the technician leave the air filter open my car stop working and I spend money from my pocket to pay tow truck

Lets just put it this way....I have purchased 3 vehicles there....need I say more?👍👍👍👍👍

Love You