The person who runs the front desk was very nice and theyre always very happy to answer questions and they do great work.

I previously had some car issues, I normally use a major dealership, I needed my car fixed in a reasonable time, major dealership would take a week and would be expensive, I called Green Mountain Auto World and scheduled appointment, I was treated with great customer service, I also needed a oil leak fixed was told it was timing belt, however Green Mountain tech looked at leak and told me it was power steering pump, I asked when I might expect to have vehicle back, I was told that very day by 4:30pm, I also had a ignition switch fixed same day, the shop saved me time, money over $125.00 dollars and difference from major car dealership was about $600.00 dollars savings! I will be going back for any major or minor repairs, great job!

Good mechanic shop and interlock service from SmartStart as well. The owner is there everyday and the interlock technician is an excellent mechanic. Theyre all friendly and answer questions. If you messed up like I did and got a DUI, use this shop for sure.

These guys always take care of me and my car, this is the only place I wanna go.

The team at Green Mountain Auto World has been servicing our vehicles for several years now. The service they provide is top notch and at a fair price. My family and I trust them for all our automotive repair needs and we highly recommend them.Here are some reasons why we are highly satisfied customers:- they always call to check in before any major service is provided;- they are very professional and explain exactly what needs to be taken care of and why; and lastly- timely service and a friendly call when their work is done.During a recent service, the mechanic noticed that shifting into second gear wasnt easy. The mechanic fixed that issue as well free-of-charge.

Beware. I have issues with this place every single time. The only reason I brought my car more than once is because the have the smart start shop. This thing had died on me and left me stranded multiple times and I have missed a ton of work and had to have my car towed there. They will always try to say it was your fault to get out of paying for the tow so make sure you take a picture of your battery voltage and scan for codes before bringing it there. Once I got it removed the dash on my car was reinstalled totally incorrectly. It is literally hanging off on one side and the hood latch and fuel door release are all disconnected so I had to pry my fuel door open to put in gas and now that’s all jacked up. I just called them today and of course they said they won’t set up an appointment to fix it and I just have to show up and “might have to wait around for a while” and “they don’t usually take the dash off” which is BS. I saw them take it off to install it and remove it. 4 times this thing has died on me in the last month and I have missed 4 jobs because of it and now they want me to waste another day there to “take a look” at my dash board. I will consider changing my rating if they do the right thing and quickly fix the issue they caused but I don’t have high hopes they will not take responsibility for anything.

These guys were able to get me in for an alignment afterwork. Got my aftermarket arms dialed in and havent had a single issue since!

I’ve been taking my cars to Green Mountain Autoworld for years. It’s great to have a mechanic nearby that i trust completely! They always do a great job, are patient and friendly, charge very reasonably, and are always accommodating!

Great service. They know what theyre doing.

Delighted to deal with honest and efficient car guys!

Out of nowhere I started experiencing sputtering issues with my engine. I wasnt sure if Id even make it home from work that evening. The next morning I called Green Mountain Auto and spoke with Todd. They came recommended from a co-worker. Todd was able to get my vehicle inspected that afternoon. The following day, they were very informative about the issues that my car was having. They told me what needed to be fixed immediately in order for my car to be operational, as well as other issues that would possibly need addressing in the future. I felt no pressure to get anything fixed, just good information to make my decision with. Im back on the road with no further issues and will definitely bring my vehicle back to them should any breakdowns arise in the future. Thank you for your quick work and great service!

I had the most wonderful experience dealing with these guys. The were quick, friendly, And very helpful. I am so glad I literally broke down right in front of their shop. It is always awesome to have a good repair shop that you can trust. I was really impressed with how kind they all were. I interacted with several different members of their team and they were all very kind and patient. I highly recommend this company and will absolutely use them again.

My 2003 Infinity G 35 had a sudden engine malfunction that was going to require a tear down after only 70K miles. I knew that Green Mountain was a good place to take my car, and was not disappointed. After an almost complete rebuild, its running as good as ever. Great place to do business with. Below is a picture of my engine during the work.

Easily the best place I have ever been too! I was in and out in 15 minutes - incredible customer service and very helpful.I will definitely be back and would recommend this place to anyone!

For quality service, at an affordable price! You can’t beat Green Mountain Auto World . Great people, and know one knows cars like the Owners, mechanics, and staff at Green Mountain Auto World. I never take my car anywhere else for the last 10 years !

Quick fast and reasonably priced. I have taken my cars there many times and will continue to do so. Very friendly service.

I have had many issues with my vehicles and Green Mountain Auto has always had availability to get the job done quickly. Todd is very good at communicating. Very friendly staff and great, timely work. Highly recommend.

Mark, Todd, and JJ helped me. They were very knowledgeable and helpful. I appreciate the work they did for me. I would recommend them to anyone.

Having been taking my jeep here for a year or so now. Using the oil change building next door every couple months. I love the convenience that if anything seems wrong, the mechanic from green mountain auto world will come right over and check it out. I love supporting family owned, locally owned businesses and they don’t disappoint. Bryan was amazing, very honest and done quickly. Being a female, it is easy to be taken advantage of in this industry unfortunately, and I 100% trust Todd, Mark, Bryan and the rest of the crew. Thank you again Green Mountain Auto World!!!!

These guys are so helpful!!!

Professional, great communication and honest....it’s not often that you get to say “It was a pleasant experience getting my car repaired”. Thank you GMAW.

Not sure what they do, and the customer service is beyond poor. The more recent person hired for smart start has been friendly and engaged in great customer service, the person who work the front desk, Im guessing the owner is one, most definitely make you want to just leave them alone. As Ive tried to have conversations about possibly getting work done to my car, but Im just a breathalyzer person, scum to them, not worth the time. And my time is worthless to them!! 30-90 minutes once a month to give them $75 and be treated like a burden by the main people at the front desk.

I have taken all of my car to get aligned to almost every shop around town, and i always have to take it back so that they can redo it because they dont leave the steering wheel straight, as a former mechanic i know that that is due to the tech just being in a hurry or not taking pride in his work.I took my car to Green mountain auto world and i was very satisfied at the work they did, car drives straight and so is my steering wheel! Highly Recommended!!!

Todd had really good service and knowledge. I had to get a smart start interlock devise installed today and helped me spot check the error after leaving the garage. All staff were very friendly. I would come here next time to check out the work done for maintenance of all of my vehicles.

Ive had fantastic experiences here. Theyve even told me a few times that I didnt need service (really, what auto shop says that!?). Their repairs are reasonably quick, fair, honest... and theyre pleasant to work with.

Todd, Mark and their team have been working on my familys cars for 15 years, and I enthusiastically recommend them. They are friendly, honest, fairly priced and do great work. Todd always goes above and beyond when addressing our automotive issues. He has given us great advice on which cars would be best for our kids as they became drivers, and did thorough examinations of each vehicle we were considering. I view mechanics the way I do doctors ... you rely on their expertise and honesty, and when you find one you can trust, you keep going back. Well never take our cars anywhere else.

The staff at green Mountain Auto World is AWESOME! They have always been professional and friendly. They do everything possible to make our experience great. They communicate well and work with any situation that comes up. We have three very different vehicles and they have been able to do work on all of them with very satisfactory results. I highly recommend Green Mountain Auto World.

Todd was great! Super friendly and got my brake inspection done very quickly. Highly recommend this place because of the amazing customer service.

Always quick appointments available. Reasonable prices. Great work.

They seriously go above and beyond for their customers. Impeccable work ethics. Recommend them to anyone!!!

Staff are so friendly and the shop is very clean. Im very happy to have found them.

I am almost always a DIY home mechanic and have a strong sense of distrust for most auto mechanics. My 2000 Subaru was misfiring in two cylinders and had low engine compression. I was perplexed and thought I might have to replace my cylinder heads or service my valves or get a new short block, or some other more catastrophic problems, but I wanted a solid diagnosis before ripping apart my engine. I brought the car to Green Mountain Auto World because a friend vouched for their honesty. It is not a secret that there are other garages in town who will give a diagnosis for cheaper, but I did not want to be taken advantage of. I was happy to learn that the problem stemmed from my timing belt slipping off-center a couple teeth. I could have fixed it myself (or even brought the car anywhere else in town) but I appreciated Brians, Todds, and Marks respect and transparency and decided to let their shop handle it. The car runs wonderfully now and the engine compression went right back up! It was well worth the money. This is a quality business with knowledgeable, trustworthy technicians. Thanks guys!

Timely, honest, up-front and helpful!I brought in my screwed up car, and although I expected to be dismissed upon deciding to not proceed with repairs; the mechanic actually continued to find information, estimates, and even gave a dash of advice, despite my making it plain I was likely to salvage the car. Im an automotive novice, and anyone could tell from a mile away. Ive been bilked by some shady folk because of it. Maybe my standards are too low, but Im hesitant to underrate simple honesty I feel I can depend on.

These guys are on top of it. Service here is prompt and friendly.

I tried a couple shops after one told me that I had some bad suspension parts on my truck. I own a diesel so all repairs are very expensive. I have to question everything due to my current budget. When I was informed of this needed repair by another shop I began to question it due to not experiencing any problems. They said my ball joints were in terrible shape. I took my truck to 2 other shops and nothing was said about my ball joints, though the list for other things was different and longer at both shops. I was referred to green mountain by a friend and scheduled an appointment.This is where I gave them 5 stars. They got me in immediately on arrival. Check the list of issues I had noted from previous shops and found nothing wrong. Brought me into the shop to show me those things and what to look for if problems do arise. I was elated. While there I spoke with the mechanic Brian about a shake I have and how I have had the tires balanced several times. He took the time to check the tire balance and they were all out of balance due to the weights coming off from being the wrong ones in the first place.I took my wifes car there for a noise from the tail end of the car. Several other shops gave us lists that included rear differential replacement. Rear wheel bearings. Brake and rotors problems. Had some things fixed within budget but the noise persisted. I took her car to these guys they found the problem fixed it for a very reasonable price and low a behold the noise is gone. If I listened to the other shops I would have spent $600 at one and over $2700 at another and had the same problem. When all said and done I save over $2500.These guys have earned my respect and my business. Couldnt speak more highly of a shop for their personal service and knowledge. Their time and expertise saved me thousands of unnecessary dollars. I know I have someone I can trust. Thank you guys for all you hard work.

My bumper guard came off and needed a quick removal. Came in and guy that was there not helpful at all. Didnt even get up to come look at my issue. Prior experiences were great with the last guy that was at the front, but wasnt pleased with this current guy.

I like the honesty and quality of work.

Solid and good price

I have been taken my car to Green Mt Auto World for over 20 years now. They have never steered me wrong. They always look out for my safety but dont recommend more than is necessary each visit. I have been recommending them to all my friends and even our work vehicles. Highly recommend them. Very Professional and trustworthy.

Thank you Todd for the great service! You and your staff are the reason my family and I consistently come back. Thanks for giving my MS3 some love.

Great as always.

Very professional, Customer friendly, would highly recommend for any of your mechanical needs. They have Master certified Techs, that in my opinion are second to none.... 1 happy customer, Thank you Green mountain auto world to your staff and mechanics!!!!

We have had all four of our family cars serviced here and not only was the staff friendly and professional, but they are extremely trustworthy and helpful. We had a situation with our daughters car and the dealer where we got it said that it required a new engine. Since we had worked with the team at Green Mt Auto, we had her car towed there and they helped find a refurbished or rebuilt one for more than half the price. We cannot say enough about the guys here--we continue to recommend it to our friends and family members.

This is the third time I have brought my car here. They are always professional and do a great job!! Fair prices and honest.

We have been taking our vehicles to Green Mountain for years and have been very pleased not only with the customer service but the work done! One summer on our way out of town for a long road trip our car was acting funny. We stopped into Green Mountain fully expecting not to be able to go on our trip. The guys were able to get us right in, diagnosis/fix the problem and send us on our way. I would highly recommend them and continue to use them.

Ive been having Green Mountain Auto World work on my cars for over 30 years. They are a fantastic auto repair business! They have always repaired my car expertly, and its always done right the first time. The staff is courteous, friendly, and my car us almost always repaired within 24 hours.

We have been going to Green Mountain Auto World for a few years now. At the beginning of each summer, and every 3 months thru out the year, they look over our mini-van and get it ready for our long car trip vacations with our children. They do an exceptional job of making sure that our older model van is kept in reliable and in safe running condition. We have never had a problem with their work, their customer service or their pricing. They state all costs up front before they start the work and we never have any surprises at the checkout. We switched to them because our other mechanic charged way to much and was too far to go for simple services. They also service our older model Ford Mustang and have been instrumental in keeping it up and running in mint condition. My husband and I highly recommend them to anyone and have referred several families to them.

If you are going to estimate more than anyone around you on just a diagnostics, you should at least have someone answering the phone that is not a condescending and patronizing. a supportive and friendly person on the phone means the difference between me choosing paying you $110 to see what wrong or going down the street to complete auto and paying 60. or ralph and paying 100.

Overpriced !! I got my drivers side power window repaired today and paid $234 which includes replacement of DSM (Drive side master switch). Another competitor had quoted me $160 for the same. I could not opt for that option because in that case I still had to pay $100 for diagnosis charges. Should have researched a bit before leaving my car. On the positive side they completed job on the same day and deserve 2 stars for this.

Friendly enough but terrible propane prices. I won’t be back.

We love Green Mountain Auto World and have been going there for nearly 20 years. They take the time to listen to us and then ask even more clarifying questions to get to cause of what ever the issue ends up being. They help us prioritize what should be done and when so that we can stay on budget. Sometimes a repair ends up being more extensive than any of us think it will be... They call us and talk to us so that there are no surprises at the end of the repair when the invoice is due. Mark, Todd, Kendra and Brian have each personally gone out of their way to help help me and my family. They are great friendly folks... When we have an auto related issue, Green Mountain Auto World is our first and only call.

I have been using Green Mountain Auto World for over 20 years. They are always professional and treat the customer with respect. If any issues arise, Green Mountain Auto World has always been fair and have taken care of me. I will never use anyone else!

When I worked as a concierge I brought a number of cars here for service, and was always impressed with the customer service and the work that was done. Staff is very knowledgeable and do a great job explaining what needs to be done. Plently of parking spots available, and they have an automatic car wash on site.

Summary: Green Mountain Auto recommend $1800 in repairs that I later discovered was not needed. A BBB A+ rated shop even questioned that the work they claimed to have done was ever actually performed.My vehicle developed significant road noise and I took it to Green Mountain Auto World because it was close to home and I thought I would give them a try.They came back to me saying not only did I need both my front bearings replaced but also all four struts replaced and adjust my alignment for a grand total of $1800. I told the shop to hold off on repairs until I called back (so that I could call other shops to get quotes for the work). When I found a significantly lower price at a local reputable shop I called Green Mountain Auto World back and told them I just wanted to pay the diagnostic fees because I would be taking my car elsewhere.To my surprise I was told that it was too late and that work had already begun on my car. I told them to stop whatever they were doing because I was going to come pick up the car anyways.I took my car to a BBB A+ rated shop, and told them I needed bearing work, struts replaced and my alignment done. To my surprise the new shop called me that night and told me that the only thing my car needed was an alignment (for $60). My struts were fine and my bearings were in good shape. In addition to that, the new shop told me it looked like the bearing Green Mountain Auto World claimed the repaired had not even been touched.In short, it sure seems like Green Mountain Auto World wanted to take me to the cleaners for work that didnt need to be done, and possibly charged me $350 for work they never performed.I made a very polite call to the owner of Green Mountain Auto World to request a refund for the work (because there were significant doubts that is was needed, or even performed). The owner was extremely belligerent on the phone and refused to reasonably address my concerns. All I can do now is to put a stop-payment on my credit card and file a complaint with the BBB.Be very careful before going to Green Mountain Auto World. In my experience they will recommend expensive work that may not need to be performed and if there are problems deal rudely with you and in my experience wrong you greatly.

Was worried after i hit a curb and saw some leakage, took a look and it was just condensation from my A/C, told me i was good to go free of charge, nice of them!

Work was done in the amount of time estimated and at the cost estimated, plus a free car wash. Friendly professional staff and affordable work. I will be returning again!!

I would always recommend to my friends - fair, honest, and helpful. They may cost a bit more, but they do excellent work, and are willing to resolve any issues or disputes that may arise (infrequent). And this if from an owner of 3 JEEPS (Just Empty Every Pocket) serviced by this local. family -run business.

I recently dropped off my 2007 Explorer to Green Mountain Auto World after it was making disturbing noises. Brian F. was extremely nice and very informative when explaining what the problem was and what would be needed to fix it. I would recommend Green Mtn. Auto World to everyone as they are very helpful and personable - much better than any auto mechanic you come across at a dealership.

I have been going to Auto World for about two years now. They have always treated me great, and went above and beyond numerous times to help me out. Do yourself a favor, If you are looking for a honest and reliable repair shop, Green Mountain Auto World is one you can trust.

Professional place. Very friendly people. Took care of everything I requested and didnt try and up-sell me on more stuff. I will be back.

My family and I have been using Green Mountain Auto for years. They have always been fast and friendly. That being said, getting in my truck tonight and finding that I had no heat, I was able to bring it right to them to figure out what was wrong. They brought my vehicle in and in no time I had heat. A big thank from my family to theirs!

My car was making weird noises other shops had given me a plethora of different diagnosis to the issue. At Green Mountain Auto the staff was nice and willing to take the time to explain everything to me and very knowledgeable. My car had a major safety issue, which I had fixed right away. They were able to assist me in figuring out what other fixes were needed and when. I essentially obtained a treatment plan for my vehicle. Being a mother, student, and fulltime employee, I needed a plan that worked with both my finances and schedule. Knowing what timeframe the future work will be done helps me to save and prepare. Being a female and going to a shop is somewhat nerve racking and intimidating because the fear of being taken advantage of. At this shop, I did not have the feeling or concern. I have and will continue to recommend this shop to my neighbors, co-workers, friends and family.

I have been taking my vehicles to Green Mountain Autoworld for probably ten years. The service is always prompt, professional and fair. The technicians are knowledgeable, and the management always presents different options that fit my budget needs based on their assessment of the problem. They are not pushy, they always have my vehicle ready when they said it would be ready, and the final price I pay has always come in below their initial cost estimate. They are never pushy or aggressive like a lot of repair shops, and their prices are very competitive.I have replaced shocks, purchased tires, replaced a cracked head and head gasket on a used vehicle, and done a variety of usual maintenance work like brakes and oil changes over the years, and I have always been more than satisfied with their work.The shop has a friendly neighborhood feel, a personal relationship with customers (the folks in the front office have been working there for years) and a state-of-the-art facility that would rival any dealership.I would highly recommend Autoworld, and would never take my vehicles anywhere else. In fact, I drive about 30 minutes one way to take my cars there because i trust them so much.

I have been going to Green Mountain Auto World for a little over a year now. I have a high mileage Trailblazer that I purchased as a daily driver and it has needed numerous things from replacing the exhaust manifold to the encoder motor that engages the 4WD system.I have found the team at Green Mountain Auto World to be first class and very honest. Todd is my service advisor and always lets me know the cost of doing work before proceeding as well as looking at my vehicle to give me some things to think about doing further down the line. I never feel like I was getting sold or buying stuff I simply dont need.I have dealt with another small service shop in the area and it was clear to me that their whole intent was to upsell me on every service possible to stuff I really didnt need. It is the trust and integrity that will keep me going to Green Mountain Auto World for years to come. Not only this, but once you come into Auto World, it is immaculate and extremely clean. I love that as it tells me that they take pride in their place of work and what theyre doing! Dont look any further!

I have been taking my cars there for the last few years. Green Mountain Auto World has a great set up with an Xpress Lube also on the property (One stop shop). They have been great to do business with and are quick to get the repairs done so I can get back on the road. I am in there every month for a oil changes and to have all car maintenance and problems fixed including tires. The staff has been great to work with and I would recommend them to all of my friends and family. I have never had a problem with the service or price since I have been going and I have called around. The one thing I have learned in the auto business is that you get what you pay for. I know I dont want inexperience kids working on my car, like what I have run into at the chain shops.

I just moved to Lakewood 6 months ago and I just started having trouble with my vehicle. I was talking to a co-worker about my problems and she recommended Green Mountain Auto World. I took my car in there last week and they found a couple things wrong that were not too expensive and now my car is running great. The people were wonderful and they did not pressure me, but let me know of some other things I may need done in the future. I will definitly use and reccomend them again. Very nice and clean facility as well!

They did a great job fixing my truck and making sure everything was working right

This shop was close and convenient, but I really should have trusted the reviews on here and Yelp. I dont know if its poor management, ability, or experience, but the employees at this place seem inefficient. I can only speak on my short experience with this shop but I must say - They were unreasonable and unprofessional.I brought my truck In for a leaking exhaust manifold, upon inspection they said both sides would need to be done, they quoted me just under $1000 in labor and put a note on the quote that read high possibility of bolts breaking due to rust. $49.00 per broken bolt to drill out and possibly tap and install new bolts. (If every bolt broke that would add an additional $800 max to the labor cost) To me, I took that as their acknowledgment that bolts may break. I accepted that and had them start the work based off their quote. I dropped my vehicle off at 7:30am on 8/16 to get the job done, they called me on 8/17 around noon saying that they broke the first bolt they tried and were hesitant to move forward under the current terms. I wasnt surprised by the news, both parties knew that there was a high possibility of this happening. (Hence the note they themselves printed on my quote) the difference now, is that they say that they need to pull the entire engine out of the truck to complete the job, the labor quote more then doubled. I told them to stop work, button up my truck and I would be on my way. I brought it to an exhaust shop down the street and they had no issues completing the job for under 1/3rd of the cost! GMAWs final quote was roughly $2500, I got it done for less then $750. (Mountain Muffler in Golden) I can understand that the job at hand was frustrating and time consuming, which is why I brought it in to begin with, but the way they wanted to handle things was unnecessary in my opinion. Im glad I trusted my instinct and left, it saved me over $1,700, which is A LOT of money to me. Also, sort of comical - I was in their shop while my truck was still on their lift discussing things with one of the employees. He didnt like what I was saying and told me if you think you can do it better, you can try yourself right now I asked for the ratchet, swivel, extension and socket and just like they did with my quote, they back pedaled out of it. I really wish that they would have handed me the tool, that would have been interesting, but I understand why they would try to avoid that, the employee who offered it did so out of frustration, he didnt like my questioning and opinion. (the receptionist at the time was Todd, the frustrated Tech was Brian)All in all, they did not stand behind their quote, and they clearly have issues recognizing customers. They have an absolutely beautiful shop and set up that they could accomplish a lot with. Im sorry if this seems harsh, but our community needs to know that the poor reviews here legitimately reflect the shops performance. (In my experience) Luckily I did not spend a dime here, because all that they accomplished in the 2 days they had my truck was breaking a stud off in my motor. My advice to everyone: Even when youre in a pinch, take the time to get a second opinion. At the very least, that will give you peace of mind that youre not over spending or being taken advantage of, and your wallet is safe. Like a previous reviewer stated, there are a lot of respectable shops in the area that have visible integrity, and do what they need to earn their customers.Ryan Myers

Honest and knowledgeable! We take all our vehicles here with confidence!

Came in after spotting a radiator leak they helped us quickly and went above and beyond what they needed to.

Took our car here last summer to get the A/C fixed. The fix cost us roughly $1,500 and worked for less than 24 hours. They found that it was actually an entire system failure, so they had to do another $1,750 in work. This wasnt their fault, because the system had enough juice to run while they were working on it and then died the next day. So in the end I had paid over $3,000 for air conditioning...We went there on a recommendation, and the guys working there were friendly and helpful. The reason I give them two stars is because now, less than a year later, my A/C doesnt work. So for $3,000 I still have a hot car...

I CALLED TO MAKE AND APPOINTMENT TO GET MY AIR CONDITIONER RECHARGED ON MY CAR ON MONDAY MAY 27TH. THE YOUNG MAN TOLD ME IT WOULD TAKE AND HOUR TO DO. SO I SET UP THE APPOINTMENT FOR FRIDAY MAY31ST AT 2:30. I WORKED MY WHOLE DAY AROUND THIS APPOINTMENT HAD NO LUNCH FOR THIS APPOINTMENT. SHOWED AT 2:15 WAS TOLD BY BRYON THAT IT WOULD BE 2 HOUR WAIT. AND WAS THERE ANYTHING ELSE THEY COULD DO, I SAID WELL IF THERE IS TIME THE OIL IS DUE TO BE CHANGED, OH NO PROBLEM WE CAN DO THAT ALSO. I WENT AWAY FOR THE 2 HOURS. CAME BACK AND THE OIL CHANGE WAS THE ONLY THING DONE AND MY CAR WAS BACK OUT IN THE PARKING LOT AND IT WAS GOING TO BE ANOTHER HOUR OR SO TO COMPLETE THE AIR CONDITIONING. BECAUSE THEY JUST GOT SLAMMED WITH OTHER CARS, WE WERE TOLD BY THE GRAY HAIRED MAN FROM THE BACK..........OK I MADE THE APPOINTMENT FOUR DAYS AGO, NO ONE CALLED ME TO RESCHEDULE, BRYAN HAD NO PROBLEM ALSO FITTING IN THE OIL CHANGE WITCH WAS NOT EVAN SCHEDULED. AGAIN NO PHONE CALL AS I WAITED TWO HOURS FOR MY CAR TO BE DONE. SO I CAN ONLY ASSUME I WAS PUSHED ASIDE. AND THE ATTITUDE OF ALL INVOLVED WAS, THEY JUST REALLY DIDNT CARE. MY HUSBAND HAD TO WALK OUT OF THE STORE HE WAS SO ANGRY....HE LISTENS TO NAPA SHOW ON THE RADIO, AND THESE FOLKS ARE HIGHLY RECOMMENDED. WELL NOT FROM US. THEY ARE NOT.HAD I NOT HAD THE APPOINTMENT, I COULD OVER LOOK ALL THIS. NOT A FAIR WAY TO TREAT A CUSTOMER. AND IS ALL IT WOULD OF TAKEN WAS A PHONE CALL.....................AND WHEN WE PAID FOR THE OIL CHANGE WE TOLD BRYAN COMMUNICATION WOULD OF BEEN MUCH APPRECIATED.

Brought a car in for estimate - prices were more than DOUBLE what two competing firms quoted. When I had tow truck pick up vehicle from shop, after refusing service, they refused to release vehicle. Had to contact Lakewood Police Department to resolve and inform company of proper legalities that they were in violation of. Kendra, the receptionist was woefully uniformed, rude, and combative. This shop is criminally overpriced, and they use thug-tactics for business. AVOID AVOID AVOID.To clarify - no contract with firm - no signed agreement for any charges whatsoever. We were a customer for several years with this business for this vehicle prior to this experience. Kendra was ridiculously rude, and challenged us to call the police on the company.We were never asked to confirm any charges, and they initiated work afterwards, claiming a statute that allows them to charge up to $100 in repairs for a towed-in vehicle... funny thing - this only applies for vehicle towed in outside of business hours - this was brought to them at 2 p.m., and not while they were closed. Accordingly, there is NO SUCH STATUTE.... After all was said and done, we picked up the car, and Green Mountain refused to even reassemble the vehicle, stuffing a rag into the parts, and loading it on the truck in pieces. We ended up seeing Mark Becker at the Brakes Plus at Colfax & Wadsworth - who informed us that most of the work Green Mountain was quoting was unnecessary. We ended up replacing the bearing assembly, new brakes, calipers and rotors (front AND back) for less that 1/2 of the estimates at Green Mountain Auto Ripoff. For what its worth, the service and professionalism at Brakes Plus on W. Colfax was exceptional.Dont believe anything that Green Mountain reports - they lie about services, gouge on prices, and then held my vehicle hostage, finally failing to even reassemble the vehicle to the condition in which it was towed in to the shop - Where is this statute, Green Mountain, because Id love to see it.. Youre a liar, and we will be filing suit in Small Claims Court so that you can explain your policies to a judge. Im looking forward to our date in court.

Have done business with them for a long time, I trust them. 4.5 stars. 🍷🍻

I have been using GMAW for the past 20 years I can tell you without questions the business and the family are nothing but honest and trustworthy. I have one vehicle that has over 400,000 miles Greend Mtn has done all of the work since I purchased the vehicle 16 years ago. I think so highly of them my parents, siblings and multiple family members use Green Mtn. For all of their automotive repair and maintenance services. Are they cheapest no, but when it comes to peace of mind and expertise value becomes way more important.

Todd / Green Mountain Auto World,As a former employee of Havoline Xpress Lube I brought my father’s truck to your shop green mountain auto world for an oil leak problem and the door light staying on / locks not working. After being diagnosed as the problem being a rear main seal and the vehicle security module, the fixes needed were completed. I brought my father’s truck back in the next day (due to the same leak) after the rear main was completed and it was determined that the rear main was never the problem it was the two O-rings on the EBPV solenoid / turbo. After we determent this I was told that the actual problem would be fixed at no cost do to it being more to fix the turbo than the rear main. I fully understand after speaking with Brian that this was a simple mistake that it actually calls for three hours not even close to the cost of the rear main. Now with the proper fix complete for the oil leak the vehicle security module was installed but was not able to be programmed due to ford being the only one that can perform this even though ATS not ford was able to program it. The problem has not changed and still has original issues. I paid $1139.49 with the breakdown of the rear main at $79.99 the module at $219.54 turbo O-rings $24.99, $110 for the sway bar links (which I got separate and installed myself) and labor at $696.95. The problem and question I have are as followed why I paid for the rear main seal of 79.99 due to it being determent the rear main seal was never bad, the Module of 219.54 even though it was not the vehicle security module, and finally being charged labor for a rear main seal when the problem was the turbo not the rear main. I do not feel this at all has to do with Brian he’s an extremely hard worker and a good guy, I feel it’s the ownership rushing and pushing vs. letting the mechanic be the mechanic. My father is extremely upset due to this cluster of bs and trying to resolve this without taking measures not needed I feel the right thing is to be charged the proper amount of the three hours of labor for the turbo the turbo kit of 24.99 and up to what green mountain auto world with would like to do either fix the original problem with the door light or not be charged. Please get back with me with what you would like to do to resolve this issue. They have done nothing still

Terrible price. I called to talk with owner/manager to ask how much for a simple axle swap on my talon. NOW IM A Mechanic AND UNFORTUNATELY Living In A Apt NOW AND THEY Kick ME Out AS SOON. As I start to change so it not a option for me to do it. So my point is i know the time and labor if will take. Looking at a hr job if that. Specially in a full shop with lifts. I even have a bran new axle from Advance auto across the way cuz I was going to do myself in my apts because it a easy job. BUT LIKE I said MY MANAGER said no. So now the back ground. When I was talking to him he tells me 325 dollars for a hr job and I even had the brand new axle as well. So my next question to him was how much is your hr rate sir? Very politely. His exact response was it dont matter what my hr rate is. Wow that is very disrespectful and not perfesional at all. So I asked again plz. That the price and it dont mater. At that point I new he was try to scam me. He had no idea I was a mechanic and that I new it was a hr job. Most places charge 75 a hr. Which is what it should of cost and if he was a slow worker maybe 2 hr at most so 150. But 325 is over 4 hrs b of work. So Im telling you as a mechanic an a customer BEWARE THIS PLACE WILL LIE AND TAKE YOU FOR ALL THEY CAN. PLZ READ TINA AND JERRY REVIEW. THEY ARE VERY TRUE. THIS PLACE WILL SCAM YOU AND BREAK THINGS OR TAMPER WITH THEM SO YOU HAVE TO FIX. THE PEOPLE ON HERE WHO RATE GOOD ARE THE ONES WHO WERE SCAMMED. BECAUSE THEY DIDNT KNOW WHAT REALLY HAPPENED. DONT TRUST THIS PLACE. YOU ARE WARRNED. DONT BE SCAMMED. BEWARE HIS RESPONSE. IT DO T MATER WHAT MY HR RATE IS THIS WHAT I CHARGE. I WOULD BE DISSMISSED FROM MY JOB THAT MOMENT IF I TALKED TO A CUSTOMER THAT WAY.

I took in a 1987 Dodge Caravan. The mechanics missed with things that I never requested be looked at. The brakes which were not even to be worked on were tampered with and were far worse than when I took them in. They said they needed about $900 worth of work. The brakes were covered by a life time warranty by Just Brakes and had been just completely refurbished 6 weeks earlier. I immedately took the vehicle to Just Brakes who saw immediatley that someone had deliberately tampered with the brakes, and things that Auto World told me were bad were completely incorrect. I took paper proof from Just Brakes to Auto World, and the owner just looked bewildered.This place is a classic place to take your vehicle to let them tamper with it so that they can generate more work, i.e. they are a clissic rip off.

WOW, did I get taken! Do yourself a favor, call other shops for quotes before you let them start any work. It will be cheaper to have your car towed someplace else. I spent about $300 more than I should have. BUYER BEWARE.

I always have a positive experience at this shop!

They need Cher’s song to be played over the loud speakersGypsies tramps and thieves. Is there grotto.Can you rate a half a star?

Seemed to know their stuff

Spent over 1000$ for a problem that got worse after I took it to them

Good