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Stevinson Lexus of Lakewood
801 Denver West Colorado Mills Blvd, Lakewood, CO 80401, United States
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Stevinson Lexus of Lakewood
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Ta
Review №1

We recently bought a car from Stevinson Lexus of Lakewood. It was an incredibly smooth process. Jeff Lotte listened to what we were looking for and showed us what was available. He was not pushy and was very knowledgeable and helpful. After giving us a test drive and answering all our questions we drove away in a beautiful slightly used Toyota HIghlander. We are very happy with our new purchase and appreciated the honesty and genuineness of Jeff and the rest of the staff at Stevinson. We highly recommend them to anyone looking to purchase a new or used car.

Hi
Review №2

Recently just purchased on-line a new 2022 Lexus GX-460, I want specifically to thank to Karen Brown, the sales consultant, who had made my on-line car purchase at ease and stress free. She provided me with an outstanding customer service. She managed the sale from A to Z very professionally and responsively. In addition, the finance team was also amazing to work with. I truly and highly recommend Karen Brown to anyone who plans to buy a new or used Lexus at Stevinson Lexus of Lakewood.

An
Review №3

Recently just purchased a car from Lexus of Lakewood and had a great experience with Hop Van! He was thorough in his explanations and incredibly patient with all of my questions/concerns. Overall, he made me feel comfortable with such a big decision.

Al
Review №4

Stevinson Lexus should be applauded all around for outstanding customer service. Even during these times when cars are in high demand and there is little to no availability, they still treat you with upmost respect and curtesy. Hop Van is by far the best sales person I have ever dealt with when it comes to car buying. He was patient, gave us honest opinions and helped us feel comfortable with our purchase. Van even took the time to drive the vehicle to us and put a bow on it for my wife. Truly, a Big Thanks!Stephen made all the financing happen smoothly and helped us understand clearly what monies where going where.Thank you both for making the car buying experience truly something that was enjoyable.

De
Review №5

Jeff was a wonderful salesman. He was professional, patient and kind. He listens and he cares. I couldn’t have asked for a better experience. It also helps that he is pleasant to look at. Thank you.

ch
Review №6

We purchased our vehicle in December and Karen Brown was so helpful throughout that process. Then, last week a strange indicator light came on and I needed to get the car checked out before we drove over 100 miles to a wedding in the mountains. Karen was able to get us a loaner car for the weekend, while our vehicle was serviced. She has followed up with me several times since purchasing the vehicle and is always so helpful. Derrick in the Service Center handled our service and was so professional and helpful! He made the process so easy and really cared about finding the solution! They took such good care of us and I cant recommend them enough. By far the best dealership service Ive ever received!

Ai
Review №7

Steve was very knowledgeable with their inventory and answered all questions with honesty. He was very great at communicating throughout the whole process. Highly recommend!

Da
Review №8

As a person who has bought many new cars, Stevenson Lexus of Lakewood was at the top of that experience. Everyone was very helpful and knowledgeable. Made a somewhat tedious experience very easy to navigate.

Ka
Review №9

This wasn’t my first visit to Stevenson, but it was equally as impressive as the first one.Dwaine was the gentleman that helped me out. He took the time to explain the issue, made sure I was aware of timelines and made me very confident in being well taken care of here. He went above and beyond and I so appreciate his hard work!I’m absolutely going to keep coming back here for all of my car needs and will happily direct people here as well.

Al
Review №10

The well-stocked, finally shop dealer really hit home. If anyone goes herr,fine this person mr.HopHave a strong personal spirit. It was a pleasant day~~👍👍👍👍👍

Ry
Review №11

Great experience. Steve Sumner made the process easy and quick and with no pressure. Definitely recommend dealing specifically with Steve if you get a chance. 10/10!

Da
Review №12

Karen Brown is the best! She was patient and really helped explain my options. The finance department was extremely helpful as well. I totally recommend this dealership, I started at Mazda and ended up sticking with Stevinson🤗

Li
Review №13

We had an outstanding experience with Andrew. He went above and beyond to help us get our new car. He was so kind, patient, and helpful. I can’t say enough good things about him. From the moment we made an online inquiry to our in-person appointment, we were taken care of. I highly recommend Stevinson Lexus Lakewood. If you’re looking to buy a car, this is your place. Make sure you ask for Andrew Lovato! He will take great care of you. Thanks, Andrew, for a superior experience!

Ca
Review №14

I have always felt like Buying a car is one of the most painful processes. The gentlemen at Stevinson Lexus made the process so smooth and actually enjoyable! Our salesman Jeffery Lott was sooo attentive and overall and absolute pleasure to work with. The Finance manager Pete was top notch. He made sure we were getting the best deal possible and had an outstanding sense of humor to boot. If you are ever in the market to purchase a car, go see them! I would definitely recommend Stevinson to all my friends and family! Thank you so much for taking care of us guys!!!

Mi
Review №15

I had a great no pressure experience at Stevinson Lexus. My salesman Mike Burgmaier was very knowledgeable and helpful. In the future if I’m looking to purchase another car they will be the ones I go see.

Je
Review №16

Worked with Paul Sainz. He was professional and helpful. Worked with us to arrange be at a fair price and we couldn’t be happier with the service.

Ca
Review №17

I purchased a 2019 Lexus GX 460 from Stephen King at Stevinson Lexus. Prior to connecting with Stephen, I was expecting the typical car buying experience of hours at the dealership, haggling back and forth, etc. However, Stephen turned this into a very pleasant buying experience. He provided detailed information on the cars I wanted to see in advance of our appointment. He always responded in a timely manner to my inquiries and followed up with additional information as requested. He was consistently professional, courteous and attentive. He has a winning attitude and worked hard to make sure I was happy with my choice. He followed up after the sale to see if I was still happy with my car and if he could answer any questions. Thanks Stephen for a great car buying experience!

Br
Review №18

Hop Van is the man! What a super helpful, happy and energetic person! I absolutely loved my experience buying a vehicle from him and everyone else at Stevenson Lexus! Shout out at Pete from financing too! Always smiling! Keep that up it’s awesome!

Ge
Review №19

Andrew was the Best and I would recommend him to all Lexus customers. He explained all my crazy questions and was so patient in explaining this. He gets 5 stars and a few more. God Bless him always!

El
Review №20

Just bought a 2021 Lexus NX 300 from Steve Sumner at Stevinson Lexus Lakewood. Very positive experience! Steve made purchasing a new car easy and painless! He was very helpful and easy to get a hold of when we had questions. I would highly recommend Steve if you’re looking for a new Lexus.

Ly
Review №21

I had a great experience at Stevinson. Stephen K. was super helpful!

Di
Review №22

Stephen King sales professional was kind and had a wealth of information. Hes the best he deserves a raise in pay today. I will be back every year to buy a new upgraded Lexus from Stephen King. Thank you youre the best.

Au
Review №23

Kenny Pitts was the most exceptional car salesman I have ever worked with! Since this is the first car I’ve had to get by myself, he was extremely sure to make me feel comfortable with my decision. No high pressure tactics! I will definitely recommend him to friends. I think Stevenson has improved its sales force.

Br
Review №24

Hop Van was so knowledgeable about the cars especially the safety features! He walked all over the lot with me and we spoke many times about what would be the best Lexus for me. He really went out of his way to make this the best car buying experience! If you’re looking to buy definitely go see him!

Bo
Review №25

The service at Stevenson Lexus of Lakewood with the purchase of our new RX350 was exceptional on all levels. The staff we worked with was friendly, knowledgeable and efficient. Stephen-Kenny & Pete were all a pleasure to work with and made the process a breeze. The prompt response we received from our initial inquiry made our decision to go with the Lakewood dealership in the first place. The same day answers to our email and text inquiries made our decision to go with them initially- but their exceptional customer service will make us a returning customer! Great team to work with on all levels!

Re
Review №26

After having a bad experience with a pompous salesperson at another Lexus dealer, I called Stevinson and my call was answered by Stephen King.Stephen listened to what I was looking for and took the time to search their incoming inventory. He emailed me an update right away. He followed up about a week later with an update so we headed across town to Stevinson Lexus of Lakewood.Stephen was professional without being pushy. He was knowledgeable about the car and the technology. He really worked to make this a smooth process and now I have my perfect vehicle.Everyone at the dealership was kind and professional.I highly recommend Stevinson Lexus for a purchase. Ask for Stephen King when you need some help!

Je
Review №27

First interaction with these folks. Professional fast drop off is all I can rate at the moment.. Trying to keep this old Lexus on the road as long as I can. 1999 LS400 w/187k on it. I would love to see 300k at least. Hybrid Lexus loaner is interesting to drive.

Jo
Review №28

At Stevensons Lexus Of Lakewood you delight in state of the art vehicles fully equipped with useful gadgets of fascinating technology, if you appreciate architecture, these vehicles are your treat and they give cash-back_ I like the hidden compartments for jewelry and make-up; the open space of the luxurious dealership is inviting for business with top SalesPeople. Its a very clean crisp delightful experience.

Go
Review №29

Stephen King assured me the time, patience, and sincerity I was looking for in buying a new car. I appreciate everything Stevenson Lexus has done for me this last week, getting me on the road in my brand new 2022 LexusRX 450h!Thanks Again Stephen!

Ko
Review №30

Stephen King did a fantastic job in helping us purchase our new car. We had to wait for the car to be shipped, but he kept us informed of the transit and delivery information, and even came in on his day off to hand the car off! Thanks!

Er
Review №31

Just bought our Lexus LX570. We were happy with the service that we received throughout the process. Steve Sumner was our Sales Consultant. He kept us informed while the truck was being built. We appreciate his flexibility when it came time to pick up the Lexus. Everyone at Stevenson Lexus Lakewood was very friendly and made us feel comfortable when we finalized all the paperwork to purchase the vehicle. Loved the top notch service we have received so far. We highly recommend this dealership!!

St
Review №32

A completely different experience than the last dealership I was with, I actually felt like a person here. I worked with Scott Vye and definitely recommend. He is informative and he also cares, like actually cares. Everyone I met at Lexus was kind, attentive, knowledgeable, and just genuinely seem to care.Oh and I LOVE my new Lexus.

Je
Review №33

Our overall experience with Stevenson Lexus was fantastic. They were very thorough and respectful. My salesman Steve Sumner was Professional and kind. There’s no doubt in my mind that we will be back for future purchases at this establishment we look forward to working with you and the awesome team of sales people .Thank you Jennifer Leopold and Brett Major

Su
Review №34

We enjoyed working with Andrew Lavato in purchasing a RX 450H. He made our new car process easy and was responsive to our needs. He communicated well with us and was pleasant to work with. He is experienced and very knowledgeable in his job. We would definitely seek him out again for a new car purchase.

Mo
Review №35

3rd visit - Review updated from 2 to 4 stars:The first round of reviews really helped get us on the same page with the service and support team at Stevinson. During this visit, they were very receptive to our concerns, questions, and satisfaction. Though my reviewing policy doesnt allow me to give a 5 star due to the rough start, I am happy and confident to give them 4 stars.We had to go back for service after such a short time because our AC stopped working. It turned out this was due to some of the particles created from our failed compressor destroying our condenser. We were pretty devastated by this news, but the team at Stevinson helped us through it.What did they do to help us improve this experience and relationship?1. Brought out all the technical expertise to help us thoroughly understand this issue (Thank you Scott)2. Quickly addressed our concern, even though we didnt have an appointment and even secured a loaner vehicle for us (Thank you Dwaine)3. Worked with the corporate office to give us a discount on this service and part. (Thank you Nathan)We hope we dont need to return for a while, but will be glad to work with this group again. Thanks for turning this experience around.Original Review: This is not what I expected from a Lexus dealership. Service costs are comparable to our local mechanic, but service excellence was lacking for this experience. Were not upset, but quite disappointed.The failure of the first AC compressor purchased from this facility was diagnosed a few days over a year after installation; Less than 5000 miles driven with that part. But, since it was over a year, no cigar on any acknowledgement of this obvious part failure. Bad luck. Sure. We accepted this.To get the second one installed, it took over three weeks. After an unrecognizable number texting the completion of the work, we went in to wait over thirty minutes to be served and it turned out the techs didnt replace a majority of the screws on our engine covers. When we inquired about this issue, instead of a solution, we were told the tech will be further inquired on this topic... In the end, they did support the fix and replacement of these parts though.

St
Review №36

Service has always been great here. Been going here for 20+ years.

Al
Review №37

I came in to Look at Lexus and Andrew was so kind from the greeting to the test drive. He went through and set up everything in the car before I drove, which helped so much as I didn’t know what I was doing. Though I didn’t buy that day I will definitely come back to see him.

St
Review №38

We had a great experience trading in a late model used vehicle and purchasing a new Lexus. We were treated fairly and honestly and moved through the process quickly. Our salesperson was Stephen King and he was knowledgable and responsive. Nothing but positive things to say about the entire purchase experience.

Gr
Review №39

I had my Lexus RX350 F Sport in for a maintenance interval. After the visit my wheel was vibrating. They checked it and said it was ok. A week later the wheel came off while I was driving. They gave every excuse in the book to say it was not their fault. I had to go through my insurance company and pay a deductible. The insurance company did find them at fault. Insurance tried to collect from them but it went to collections. To my knowledge they just never paid. I will never go to this dealership again.

Li
Review №40

I worked with Steve Sumner at Lexus and he made the process smooth and simple. The car is great! I highly recommend Stevinson Lexus. 🙂

Ja
Review №41

Wonderful experience!!! I was fortunate enough to call and get the very best salesperson, Hop Van. He listened to what was important to me and pointed me in the right direction. I never felt pressured to purchase. He addressed all of my concerns. He kept me informed of everything before I even asked the question. I would recommend Hop and Stevenson Lexus to anyone that is considering a new or used car.

Ja
Review №42

Hop Van is the salesman you want. On the ball throughout the entire process. Friendliest guy in the building too. Go through Hop! Stephen was my finance guy and he was beyond amazing. Got me the best deal with warranty and gap. Great buying experience with motivated staff. Waiting area is nice and stocked with drinks and snacks too. Rockin sales department at this dealership.

46
Review №43

Steven King was very friendly, and went out of his way to make our buying the GX a good experience! I have gone the Stevinson Lexus for my last two vehicles due to them being transparent and pleasant.-Tammy W

Sh
Review №44

From the moment I stepped foot into the lot, I was greeted right away! That really put my nerves at ease because I was coming in as a first time buyer. I was then brought in to meet with Hop, who also greeted me with such a great and welcoming energy. You could tell he was genuinely excited to meet me, and ready to help. Because I am a first time buyer, I had a lot of questions; Hop was so patient with me. He took the time to explain everything I had questions/concerns/comments about, and not only that, he was so gracious to answer any questions my mom had also. Stephen, who helped us with the finance side was SUCH a pleasure to work with as well! He did such a great job helping us get through that process and was over all such a wonderful energy to be around. He was personable, and we had lots of fun and laughter conversing. The staff at Lexus Stevenson really made us feel taken care of, and treated us like family. I can honestly say Ive made some new lifelong friends over there. I plan on going back when Im ready to upgrade, and telling all of my friends and family about them. Make sure to see Hop for all of your vehicle needs! It was truly the best experience for me!

Al
Review №45

I really enjoyed working with Andrew L. He was responsive, helpful and was the key to getting me into the vehicle I really wanted. He made the entire experience enjoyable. This was my first time working with Stevinson Lexus, I really enjoyed the low pressure luxury environment. Thank you Andrew!

Mi
Review №46

I had very very good experience with Stephen King in the sales. I purchased used ES350 and still impressed with it.Stephen worked very hard for me, he was able to get my windows tinted the next morning even though they were booked up. Also I asked Stephen if their service department could install a catalytic converter theft cover. He called me back to say they did not, but researched it and found a local place that would and gave me their contact information. I will be a customer for life. Thank you Stevenson Lexus!!!!!

Gr
Review №47

Steve and Paul were great! They helped me get the car I had been searching everywhere for and were very nice, attentive, and helpful throughout the whole process. Needless to say I am very satisfied with my experience!

da
Review №48

Steve was great to work with. He and the finance director made everything super easy. I appreciate their professionalism and timeliness.

Da
Review №49

They have a very good inventory of used automobiles.

St
Review №50

Paul Sainz is an amazing salesman. He is low pressure and listens to what you want instead of trying to sell you on things you don’t want. Easy to talk with and is willing to communicate with the modern times such as text since we live in busy world, where that’s most convenient for me. Really good at reading his target audience. Need more sales folks like this.Overall low pressure since most customers know what they want and he will go back and forth until you feel a fair deal.Well done.

Bl
Review №51

Mike took great care of me and got me into the car that I really wanted at the dealership. He even stayed a bit late when I had to commute to the dealer after work to view the car.

Da
Review №52

Hop Van made the whole buying experience quite possibly the best Ive had. If you are searching for a car, I would not hesitate to work with Hop.

Ma
Review №53

I have to say this was an amazing car buying experience! From the moment I walked in to the moment I walked out with my new keys it was nothing short of fantastic!My experience with David and Chris was outstanding. Their guidance in finding me the exact vehicle I was looking for turned out to be perfect.The next part of my day was with Jeff and Jessica to complete the paperwork. They both were wonderful and made the experience extremely pleasant and informative.To top the day off, the GM made the final part of the day an experience I will never forget. William is incredible and I simply cannot say enough good words about my car buying experience at Stevinson. Consider me a new lifetime customer!

Na
Review №54

Mike helped me so much today when I dropped in to ask a few questions. He helped attach my new license plates. When I told him that I did not receive an owners manual from Kuni Lexus when I bought my car he went and found an extra manual to give to me. Plus he discovered that Kuni had also not included a roof rack tool and kit with the car. He helped me work with the Stevenson parts department to order the kit. I was impressed by how professional and kind and patient he was with me and how he worked to resolve my car issues. I will go back to Stevenson’s and I will always work with Mike.

Sh
Review №55

We recently decided to trade in our 13 year old Lexus 350 for a new one. What a terrific experience we had with Mike Burgmaier! He answered every question we came up with from leasing, buying, lease returns, certified cars, etc. he was patient with us, explained all the different options along with the choices on the lot. We had a great time learning and got real excited about to cars we wanted on the lot. We made our decision and the rest is history! What a great place to buy a car and love it when you are done! Won’t go anywhere else for sure and ask for Mike B for a fair and honest deal!

K
Review №56

Excellent service and attention from Steve Sumner. If you need a new car, I highly recommend Steve

Da
Review №57

I brought my car in for a complete detail and to diagnose a rattle behind the steering wheel. I was told it would be one hour labor charge of $179 for the diagnostic, which was fine with me. When came to pick it up I was told there could not find the rattle. I found that hard to believe since I can recreate the rattle by rapidly turning the wheel while in park.I doubt they spent more than a few minutes trying to find the problem, but they still charged me $179.I basically through my money away having Stevinson service my car. I will never go back.Also the car detail for $350 was mediocre. They missed a lot

Bl
Review №58

Stevenson is great and it was very easy to work with King. He was great even though I ended up buying a different Lexus from out of state. I will certainly be taking my new GX to Stevenson for all of my service needs, knowing they will take care of me based on my most recent experience.

Va
Review №59

Andrew L is the best! He was so helpful and informative during our car buying experience. I would recommend if you are looking for a vehicle at this dealership to go see Andrew!

Te
Review №60

Wow! This is the first word that comes to mind when I think of my experience with Stevinson Lexus of Lakewood. It all started when my wife spoke with Mike Burgmaier. She was blown away with his professionalism and willingness to help her find a new SUV. Other dealerships should mimic your way of operating, which would grantee their success. The high level of customer service you provide, is unfortunately hard to find nowadays. Im sure everyone that works for Stevinson is great, but make sure you dont lose Mike Burgmaier, Derek Puckett, or Pete Souvall, they all made our purchase of our new Lexus incredible. We didnt think twice about making the 100 mile drive, we knew it would be worth it. Cant thank your team enough! Please keep doing what you are doing!Thank you again,William and Teresa Hull

Da
Review №61

The entire experience was nothing short of awesome. Kenny Pitts, the sales person, who helped me throughout the entire process was great to work with and was very knowledgeable.

Al
Review №62

Hop, my salesman at Stevenson Lexus Lakewood, was amazing. Super accommodating for my busy schedule and extremely knowledgeable with my new Lexus hybrid. It was a surprisingly good experience.

He
Review №63

Steve helped me purchase the perfect 4Runner for our family. He was fast, friendly and honest. I had a wonderful experience at Stevinson Lexus and will absolutely repeat business in the future.Thanks-H

Qu
Review №64

Very good service and Kenny is very helpful! We definitely buy again in this location

Ni
Review №65

Richard Meyer from the service department was wonderful. We were on a road trip across country and our car was making alarming noises. Richard and the mechanics were able to squeeze us in last minute and get us back on the road in a few hours. Thanks!

Ci
Review №66

Kenny Pitts is that car buying experience you’re always hoping for. Knowledgeable, personable and efficient. He took the time we needed to look at actual interiors and exteriors and carefully reviewed all options included on the car we chose. He was especially patient and attentive with my many color concerns. Not a pushy bone in his body. We will hopefully have another opportunity to work with Kenny. Five stars!

Ca
Review №67

Great experience at Stevinson. We worked with Danny and Andrew and couldn’t be happier. They were very friendly, professional and not even a trace of pushy. After dealing with other dealerships, this was a big plus. We left happy with our experience and looking forward to our ownership of a Lexus and a good relationship with Stevinson.

Ma
Review №68

I must say; as being in professional sales myself. My salesman/product ambassador Steven was incredible to work with. My new NXF is incredible! The entire process was seamless. I am very happy with my purchase. The financial expert was impeccable as well; she was incredibly informative, and did not pressure me into any unwanted/needed “add-ons” which most likely wreaked havoc on their commission. thank you!

Ke
Review №69

Excellent service and help with finding me the car I had in mind to buy. The only negative is the upsell at the end of the process for various add on plans like windshield replacements, service, etc..

mi
Review №70

Kenny was the absolute BEST sales representative to work with. I don’t have enough kind words to say about him. His professionalism is outstanding! I would highly recommend Stevinson Lexus and make sure to ask for Kenny. I have never been happier with the purchase of car and the service i received.

Vu
Review №71

Great staff and over all great experience! Everyone was super helpful and kind. Very nice and organized facility. If you’re looking for a car Hop Jimmy Van is the guy to see!

wa
Review №72

We recently purchased a new RX 350. We had selected the vehicle from online inventory. We had an appointment and were there on time. The vehicle had been reserved for over a week. We were very rushed by the salesman (Mike Burgmaier). We live near Vail, CO. When we got home we noticed a large dent in the inside of the front passenger door. We called and were told to come back the next week to meet Mr Burgmaier. The day he selected was his usual day off and he was not there. They could not fix the dent and denied knowing about it. We contacted the main company who said they could do little to help us. They have suggested another method to correct it but couldn’t explain the methodology. We continue to wait. They made no offer to compensate us. This is our third Lexus purchase. The first two were in KC. Excellent service there. We are very disappointed with Stevinson Lexus and cannot recommend it to anyone. I give the dealership and Mr Burgmaier a single star. He has avoided this issue and has not followed up with us. Rather he gave it to his manager who is very hard to reach.

Dy
Review №73

My wife and I moved from Texas to Colorado, more specifically the Denver area a few months back. Our lease is ending on our Lexus and we reached out to Stevinson Lexus to find out our options.Everyone that we came across was extremely nice. They laid out all of our options and did not pressure us to make a decision on the spot.We are going to be going that dealership form now on for our Lexus.Thank you to the staff at Stevinson.

An
Review №74

The entire experience was fun! Danny my sales agent was professional, knowledgeable, and pointed me in the right direction (without an ounce of pushy). I appreciate the amazing service and love my Lexus!

Ja
Review №75

Buying a car has never been better or easier. The staff was great to work with and answered all my questions.

La
Review №76

Wow is all I can say! I am SO very happy with Stevinson Lexus of Lakewood.They have really gone above and beyond to meet and exceed my expectations. I cannot say enough good things about this company and brand. So much brand loyalty to Stevinson Lexus of Lakewood from all my interactions with them over the years. Thank you for providing such excellent customer service and a exception product!

Os
Review №77

Qe droop our car for recall fixed,5 stars service, have a loan car because is goto be take a few hours to get it done, but great service, they said be done by tge end of the day,

Ja
Review №78

Kenny was very helpful in choosing the right car for us. Very professional from start to finish!

Al
Review №79

Drew in sales is awesome! He walked me through the process of starting my used car search! He was so informed about the market that even a new Lexus made sense right now. I will definitely buy from him once we make a decision. Thank you Mr. Lovato!

Yo
Review №80

It was fantastic buying experience ever...Kenny was so nice and helpful sales man Ive ever experienced. William a finance team was also great. I have had alots of experiences with many car dealers, however, It was first dealer I was able to trust. This is the most reliable car dealer you should experience and must come to this place if you plan to buy a car.Ill definitely be back. Highly recommended.

Lo
Review №81

Steve was great to work with - everyone at the dealership was wonderful to work with. We would highly recommend Stevinson to anyone who is looking for a car. They will definitely treat you right!!

Ke
Review №82

Great experience with the Lease of my new Lexus! My salesperson, Andrew Lovato, was really the key to the rating because he stuck with me for over 6 months and checked in with me (in a low pressure way) to see how I was doing and if I was ready to move forward. He is extremely responsive and made the process very smooth. Ive also worked with the same financing person, Pete Souvall, to sign all the paperwork and he also made the experience great because he didnt waste my time and focused on the important items and always has great tips. It is employees like Andrew and Pete that are focused on great service that makes the difference between a good and bad experience. Would highly recommend this dealership for this alone.

Ja
Review №83

Steven King was my sales rep and I can’t say enough about my experience with him. He is amazing! I’m in sales and I always dread the car buying experience because so many sales people turn me off because they are so pushy. Steven is not that at all, he is very patient, listens to what his buyers want and makes them feel very comfortable though the process. He is also great at follow up, He has contacted me twice in the 3 months that I’ve owned the car. Being in sales myself, follow up is extremely important. You certainly have a keeper with him, great guy and very professional.Janice Booren

Br
Review №84

Went for a routine maintenance and was more than happy with the service. I was in and out as expected and didnt feel like i was being upsold or taken for a ride.Mitch was my service representative, he was helpful, friendly and pleasant to work with. Best Lexus service facility ive been to in a long while and would highly recommend this location! Thank you!

M
Review №85

Purchased my 2018 Rav 4 Adventure from Stevenson Lexus in Lakewood! I had the genuine pleasure to work with Danny Gstalder, who worked tirelessly, above professional, honestly and genuinely to make my purchase a true joy! I felt as if I was working with a friend! From the first phone call to picking my vehicle up, was a pleasurable experience! Everyone there is so friendly and welcoming, I will send as many people their way, and Danny’s way as possible, because I know 1st hand that they take the best care of their clients! Well done Stevenson A++++!!!

Qu
Review №86

My husband & I went looking at vehicles this past weekend for a new family car. We were walking around just looking when a salesman by the name of Do Vo approached us. He was very knowledgeable and understood our needs. Being a young couple with a child we don’t always get treated the best but Do went above and beyond for us. Do made the process a lot easier than we expected and he even helped us with our little one by playing with her as we signed paperwork. Do genuinely cares about the customer and was not just about making a sale. Do made our first experience buying a vehicle a memorable one by putting a big red bow on the top of our vehicle for us to see as we walked out of the dealership to our new vehicle. I highly recommend Stevinson-Lexus in Lakewood. Make sure you ask for Do, he’s the best in the business.

Bi
Review №87

The minute I walked into Stevinson Lexus and started to talk to Steve Sumner I felt that I was in the right place to buy my new car. He was friendly, professional and informative. Likewise Steve Conley, the Finance Manger, was also very helpful, friendly and knowledgeable. The two Steve’s certainly made this the best car buying experience I have ever had.

PM
Review №88

Service techs are very helpful but never leave without paying over $1,000 for service

Ma
Review №89

Excellent service! I was traveling through Denver and needed service on my Lexus..they were a delight...helpful, fast service and extremely professional..5 star service...thanks

Mi
Review №90

Bought a GS350 on 5/8 from Stevinson Lexus of Lakewood. Hop Van was salesman who helped me. Hop was very professional and went above and beyond on what was expected. I have purchased a few cars in my days and Hop was by far the best salesman I have ever dealt with. Ask for Hop Van if you want to buy a car from Stevinson Lexus of Lakewood, you wont be disappointed. The dealership also was very easy to work with. Pete Souvall (finance mgr) also took the time to walk me through all the addons and options. Very impressed with Stevinson Lexus of Lakewood all the way around.

Dw
Review №91

I just finished the car buying process with a fine man named Hop Van. Hop provided a full service experience with courtesy, knowledge, and lots of patience (sometimes I can be difficult). Imagine the car buying experience from a couple decades ago, now imagine the opposite of that. If I were looking to buy a Lexus, I would call Stevinson and ask to see Hop.

Br
Review №92

Stevinson Lexus is the best automotive dealership and their service department is the best automotive service department that I have experienced in my 65 years. They are the epitome of the automotive industry and customer service, based on both purchases and numerous service visits. I have always witnessed and been treated with the utmost respect, professionalism, courtesy, care and integrity, by every employee, from their yard attendants to William Johnson, General Manager. They treat their customers like royalty. Customers with service appointments are greeted outside, immediately, as they pull up to the service area and it is definitely obvious that their customers time and comfort are a high priority. Recently Paul Genest, Service Consultant and Dwayne Croft, Service Manager, provided exceptional and extraordinary service. I brought our vehicle in for a service, prior to a cross country trip, scheduled for the next morning. I discovered the tire inflation indicator light was on, upon picking up the car and driving off the lot. Paul took the time to personally and thoroughly inspect the tires and discovered a nail in the sidewall. Dwayne then, with no questions asked, dispatched a driver after hours, to pick up a new tire, that he located in Denver and had our vehicle ready to go first thing the next morning, so we could meet our time commitment, at no charge. I have worked directly with Dwayne on multiple occasions and he has always proved to be a man of high moral standards; professional, respectful, honest, caring, extremely competent, efficient, a great communicator and leader. He does not only treat his customers with respect, but I have witnessed him treat his employees with a high degree of dignity and respect, as well. I have not met the Stevinson family, but understand they contribute greatly to their community and treat their employees with a high level of appreciation and value. I believe there is no other automotive dealership that comes close to the Stevinson standard and can wholeheartedly recommend them, with no reservation. They are absolutely Phenomenal!

L
Review №93

Inquired about a late-model used car on Wednesday, made an appointment to see it on Thursday afternoon, bought the car on Friday. So easy, and Andrew Lovato was a pleasure to work with. Very happy with our experience.

Ly
Review №94

This was my first time buying from a dealership and I could not have asked for a better car buying experience! I worked with Steve Sumner and he was professional, friendly, and conversational. From the greeting at the front desk, to other employees just walking by and checking in to make sure I’d been helped; there wasn’t a time when I felt ignored as you can sometimes feel at busy businesses. So happy to be a part of the Stevinson Lexus family now. 10/10 would recommend

D
Review №95

Always a pleasure doing business with ANY of the Stevenson dealerships in the Denver metro area.This is customer service to perfection.

Aa
Review №96

Recently made a purchase of a new Lexus and hands down Hop Van the sales rep is the man!!! He went over and beyond for me when purchasing he was very polite, very informative, and help me pick the perfect vehicle! There was more then just professionalism with Hop he made sure we had every feature and made sure the vehicle was pos listed and show ready prior to me arriving. Also built a good relation with myself and highly recommend Mr. Hop Van to anyone looking for a luxurious vehicle go see him!!!!!

An
Review №97

The entire process was fun! Danny was professional, knowledgeable, and right on target with his recommendations. I appreciate the service and love my Lexus!

jo
Review №98

Excellent sales and service experience with Steve S at Stevinson Lexus. 5 stars all around for excellent customer service and I really appreciated the fair and zero pressure sales experience. I would absolutely go back.

Yu
Review №99

Andrew is best salesperson i never met.he is so nice to answer all my picky questions.even i ask him at nighttime when my new car the blue light is on and i dont know where can turn it off.he also will reply me immediately.he is professional and knowledge Lexus car salesperson.there is a good experience to buy new Lexus car in lakewood 。thanks so much …❤

Ga
Review №100

Have to say what a surprise it was to deal with Stevinson Lexus. I have an old ES350 with a quarter million miles and not too pretty to look at. Had a recall on the airbag. Was greeted quickly, and within a few minutes had a loaner car and my car was in their good care. I had to laugh they took the time to put plastic on the seat and a floor mat protection. This car is not even close to showroom condition, but they treated it like a new one. Would definitely recommend Stevinson for Lexus issues. My even give them a chance on my next Lexus. Thanks

Information
100 Photos
100 Comments
4.6 Rating
  • Address:801 Denver West Colorado Mills Blvd, Lakewood, CO 80401, United States
  • Site:https://stevinsonlexusoflakewood.com/?utm_source=google&utm_medium=gmb&utm_campaign=google-listing
  • Phone:+1 720-306-0580
Categories
  • Auto parts store
  • Lexus dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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