For 7+ years Tabitha Robinson, a property manager at Gopher Storage, has been more than helpful at helping me navigate any issues that I may have with my rental unit. Tabithas customer service skills and high level of professionalism are what keeps me at Gopher Storage long-term. She is dependable and always willing to go the extra mile. Two thumbs up!!!!!!
Horrible place to rent. Prices are too high.The reason we moved our boat out of your facility is as follows.1. Lack of communication, none, or responds 2 weeks after you email them.2. Our spot was taken at least 2 times while we were told that if we leave our cones while we are away, our spot is reserved. On 2 different occasions our cones were moved and large campers were parked in our spot. When I called to let the storage place know, they said sorry, we have not been able to get to that lot to monitor things.3. The conditions of the lot are ridiculous with pot holes everywhere and yet they raised the storage rent. We were only there for 2 months and they raised the rent by $25 more monthly. We assumed it was to help with the cost of fixing the lot conditions and pot holes, which did not happen.
The service and communication was impeccable. The unit and grounds are very clean and organized. I would highly recommend them to anyone.
I’ve been storing my travel trailer with Gopher Mini for about 4 years now. I’ve had a positive experience. They’ve always been fair with me and willing to work out any issues that arise. The flexibility in storage options is what originally interested me in this business. They have both small storage and a large separate lot for vehicles/machines/campers etc.
Prices are less expensive than most in the area. The employees at Gopher Mini Storage have bee extremely accommodating and easy to work with. Tabatha especially will answer calls any time of the day and weekend if having code troubles any any other needs.
We rented a space and a unit for many years. Tabitha has always been super easy to work with. Very good experience.
Needed affordable outdoor storage for my boat and Gopher Storage was a great choice. Very friendly and accommodating staff....Tabitha was always available if needed.
Donna was fabulous helping get a spot and provided me with great information. Thank you Donna
Worse customer service. Dont care at all. rented a 10 foot truck. Took it 24 miles (was told to fill it back up) filled it up, took 4 gallons. Jerks told me its my fault for over filling and I should have paid attention...even though putting the key in the ignition to see fuel gage is not something youre supposed to do.
Great and fast service - very professional!
New to outdoor storage and the process went very smooth for getting signed up. The facility is clean and organized with easy and convenient access.
I have been a customer of Gopher Mini Storage for the past year. I am very pleased with the service I received from Tabitha who is in charge. Tabitha has helped me get into units when I moved my home and office all into Gopher Storage for various periods of times. She has gone above and beyond to help me find the right storage and has helped me when vacating a unit and going into a smaller or bigger one. I highly recommend working with Tabitha to assist in your storage needs. She is very friendly and always there to answer and help any needs.Gopher storage has been very good for me and I will continue to use them for all my extra storage needs.
Clean, safe facility. Flexible staff. Would recommend them. Affordable prices also.
No complaints about the staff but for the third year in a row I made a reservation online for a certain $$ and when you get there they have the reservation but at a higher price. When someone reserves online you need to record the feee quoted. Not that hard.
Tabitha and Mayflower Property Management have done a good job over the last year of accommodating my business storage needs. Prices are reasonable units are easily accessible. I would recommend to others.
This storage facility is inexpensive, has a clean location and friendly service. I was able to rent a clean storage place same day no hassle. I was then able to end the term early as it was no longer needed, again no hassle. One little thing... my husband moved everything out of the storage space not realizing the lock was ours and he didnt need to put the lock back on the storage space. Needless to say Gopher Mini Storage could not rent out the space because it was considered still in use according to the contract. We explained what happened to the corporate office and even though they missed out monetarily. They were generous enough to wipe out all charges for the past 4 months, understanding that this pandemic and the current stress of our nation that this was just a mistake on our part. We didnt even mention the other stresses of moving out of state. Thanks so much for your understanding #WeAllMakeMistakes #YouReapWhatYouSow #GoodKarma #ThankfulRussells
Good selection of healthy foods and quality products. It is clean and customer friendly. Location is very convenient.
Needed a short-term storage solution for my latest move. My new apartment building wasnt quite finished being built, and I needed storage for my stuff for a little over a month. Tabitha in the office took great care of me, and was very flexible with terms and fees. The facility itself is a typical storage facility, but reasonably clean and everything worked just fine. The entrance gate and codes I was given always worked, and the specific unit I rented was clean and the door and lock mechanism worked fine. Thanks again!
Outstanding service. Tabatha was very responsive and helpful. The facility is safe and in good condition. Highly recommend.
Convenient location just off the freeway. Reasonable prices. Friendly and helpful management!
Great staff who were willing to help you get the right size space. Only down fall not 24/7
TABITHA AT GOPHER MINI STORAGE 165TH STREET WEST IN LAKEVILLE ARE TOTALLY AWESOME AND PROFESSIONAL CREW / FACILITY! HAVE BEEN STORING CARS AND ITEMS THERE FOR YEARS AND IVE NEVER HAD A PROBLEM! FINALLY A STORAGE FACILITY AND A MANAGER THAT YOU CAN TRUST WITH YOUR PROPERTY!
I have been dealing with Tabitha at Gopher Storage for several years now and always found her to be helpful and professional. The units I have rented were always clean and secure. If you are unsure which storage facility to use, I would highly recommend giving Tabitha a call.
Weve been very happy with the service and rates at Gopher Mini & Outside Storage. They have been very accommodating.
Awful customer service, so unorganized! Don’t waste your time here.
Great service in Lakeville and very easy to set up and use.
We use the outdoor parking storage here. Its a bit farther out than I would like, but its incredibly reasonably priced and the staff is very accommodating and eager to work with you.
Ashley is awesome! I am so happy we chose that locations. She is always willing to help and answer questions we may have! Thanks for the great service!
Close convenient location and Tabitha is Avery attentive manager.
Very helpful staff..!
They do an absolute fine job.With the best rates around!Megan and Tabatha are awesome !
Very satisfied with the experience. Easy access, worked well for me. No hidden costs, Ashley was great to work with.
Clean, secure but a little too priceyCute girl running the place, lol should have asked her out to dinner! ( or at least got her #) She was very nice and friendly was having computer issues the day I stopped in to look at a storage lock up for my truck but she took care of it and quickly showed me what I wanted, like I said just to pricey 2 stars for the place an extra for the cute girl;)
Nice place clean, units are great looking and well maintained, little to pricey for what I wantedThe girl at the counter was very helpful and nice showed me the unit I was interested inSide note she was also very very cute and I wish I would have gotten her number!
Great place for storage. The staff is friendly and very helpful and knowledgeable. I would definitely recommend it.
Great facility, Ashley is very quick with response. Thanks for the secure and easy access of our 10x30!!
I have (in the ten years I rented from them) not had any bad experiences with Gopher. If I did have an issue, they always were willing to work with me to reach an acceptable agreement.
I moved my storage across the highway. Cheaper and cleaner.
Extremely rude customer service. Had to wait over 50 fricken minutes to be helped onsite with an appointment. Rented a Uhaul after we verified unit was on site and immediately reserved it with a payment and confirmation number. They rented it out to someone just before we drove there to pick it up. Avoid here even if renting a uhaul. Great way to lose customers.
Super easy and very helpful !
Update: I havent recently noticed any of the issues mentioned below. The entry dialpad is fixed now after someone ran into it! 🙋 Even the voicemail is better I believe.The blonde manager Ashley lady parks directly in front of the gate everyday so that as soon as you enter your code you have you backup if you have a large trailer or drive around her vehicle... It is also odd bc they rent parking spaces in addition to units but do not have a separate area for parking rentals rather they are parked in front of empty storage units which makes it more difficult to maneuver a trailer. Issues are resolved fine but the manager that lives on site seems annoyed by everything. I invite a reply on here if I am speaking wrongly 😊
Best storage deal Ive ever had
We have two months waiting for some money back, and still NOT REFUND, they say it’s on the mail, it’s on the mail, and nothing resolved and the girl at the front desk reception is always rude .Always problems since we rent the storage .
Broken printers, unprofessional & rude staff, faulty price guidelines and a clear mismatch of what you book online and actually get make this a venue to stay away from!!
Stay away from this place. If you rent any U-haul equipment through them, they tend to forget to notify U-haul that you returned it. What a mess...
I just called looking for a unit, and whoever answered the phone hung up on me. When I tried calling back, no one would answer. I wouldnt leave anything at this place.