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Publix Super Market at Plantation Square
5375 N Socrum Loop Rd, Lakeland, FL 33809, United States
Comments
ti
Review №1

A Nice unusual Publix. The store looks old on the outside but actually was recently remodeled and its very nice on the inside. Full of friendly staff.

GJ
Review №2

Brody (Stock Specialist) went above-and-beyond in order to enhance my customer experience. I inquired a beverage that was not in stock. He checked the inventory, and even tracked me down in the store to provide information regarding the beverage. Eventhough, he is not directly in Customer-Service he displayed exemplary customer-service!!

Am
Review №3

Nice and clean. Employees are very nice and helpful. A little expensive at times. Their bakery section is REALLY GOOD! I jokingly call this place the Devil because of all the sweets. Lol. Impossible not to buy some type of pie/cake/tart. Be warned if you have a sweet tooth. Lol.

Jo
Review №4

Great Publix, almost always has what I need. Parking lot is a little crowded but the interior is great. Staff, products, cleanliness, all top notch. A solid Publix, definitely what you expect and want!

St
Review №5

This store was recently remodeled, and it was worth the wait! The new layout is very nice.If youre not using the Publix app to make your grocery list, you should definitely give it a try. It will automatically sort the items in your list, by which aisle in the store the item can be found in.

Ji
Review №6

As usual they had what I went in for and checkout was quick and easy.

An
Review №7

The Greatest Shopping experience ever!! Top notch service,helpful Staff and clean stores plus there we enough cash registers available for the customers!! Its truly Where Shopping is a Pleasure!

Te
Review №8

Great place to shop. The store is new and theyve maintained it well. You can always find what you need.

De
Review №9

All Publix supermarkets are clean and well staffed. But this place is really big inside and nice. Really large veggie section too. Visit this store you will like it!

Ja
Review №10

This was my second time into this Publix location. I have to say I am impressed work the cleanliness of the store. The deli department was very friendly. The lady that made my sandwich for me was very polite. Thank you for this wonderful experience.

Ly
Review №11

Awesome place everything its well organized and fully stocked The employees are very friendly and helpful definitely will go again and shop there 👍

An
Review №12

This might be my new home Publix. Love the layout, staff is helpful.

Vo
Review №13

My first time here...Loved it. Fresh food, fresh baking bread and helpful employees.

Br
Review №14

Super clean super organized easy to find anything that youre trying to find would love it if we had one of these in Kansas City but I see I have to come down to Florida to go to one.

Ru
Review №15

So much kindness. 1 holduo last week. In 48. Living here whole life and first. No places are perfect. But plantion square is still tops for me

Ai
Review №16

I have been going to this location for 18 years. Even after they tore it down and rebuilt the store. The problem theyve always had is never enough products so I have to go the other locations so I can complete my recipes. Even with the brand new bigger store still dont carry everything. I think they need to reevaluate who keeps running for inventory control. But the staff is wonderful and very helpful at all times.

An
Review №17

Its always a pleasure to shop at Publix. Everyone is always willing to stop what they are doing to help. The new helper up front, Clayton, was great. After helping us we saw him rush across the parking lot to offer his help to someone else in need. Hes very nice!

Sh
Review №18

My publix at plantation Square is the best everyone is always friendly and helpful. The best place to buy groceries.

Co
Review №19

My favorite store. Shopping is absolutely a pleasure. Clean stores, customer service is fabulous.

Go
Review №20

I must say that this place is the best. Always clean and some of the friendliest people at a food store that Ive ever seen. Hardly ever a long wait in line and the self check out is great when you only have a few items.

Ca
Review №21

Nice clean place to shop. Meats n Veggies are on top of the game.

Jo
Review №22

Love the food had a Burrito with steak and 2 tacos with steak and service was good. Worth the 2 hour drive live in palm coast florida

Li
Review №23

I always go to Publix when Im in Florida...I find good food and baked goodies...the place is well kept and stocked and never fails to have what I need customerserviceis awesome too... I wish NY had a publix..lol

Wi
Review №24

Great grocery store. Since they tore down the old store and built the new one there is tons of new items and sections.

Or
Review №25

Always an amazing experience, lines are always short and employees very help full.

An
Review №26

Excellents products, excellent attention, very good, I like so much Publix.

Be
Review №27

I love Publix but their produce have not been very good lately.

Sa
Review №28

Not super impressed with the Deli or Bakery. Lake Gibson store is better.

Ed
Review №29

The associates are always friendly and helpful. Good produce and a wonderful bakery. Checkout is usually fairly quick.

Cy
Review №30

I love this store, theyre always friendly and helpful. Its easy to get in and out without feeling crowded.

Le
Review №31

Always a consistent experience. Fresh departments well stocked and rotated. Aisles clean. Associates interact with customers in a friendly manner even with a mask on. Check outs always a pleasure. Love the sanitizing protocols in place at the entrance doors wiping down each cart. Parking lot clean and inviting. Kudos to the store manager and team in this store! It’s easy to see why Publix is where shopping and working is a pleasure!

Ja
Review №32

Used to be good. Produce section is lacking manager. Bread isle is an absolute nightmare.

Br
Review №33

Although I prefer Publix to other markets this was the first time Ive been to this particular store. One word... Spectacular! I had heard from employees of other Publix stores it had been remodeled. In my mind that meant it was an older style store with new floors. Big deal right? Wrong. This could be the nicest Supermarket Ive ever shopped. Thats saying a lot because Ive been to them all. I love the new Publix at Kathleen Square. It also Spectacular. This Publix is easily as good and considering its a remodel of an older store that is pretty amazing. Definitely 2 Thumbs up.

Ch
Review №34

Publix is good people, down to earth, caring, and thoughtful. They do it best!

ro
Review №35

Ive been shopping here since I was in high school! I love my Pub Fam!!!

jo
Review №36

Nice, large store. Pleasant staff.

Am
Review №37

Great store. Awesome management! Helpful associates. Clean and stocked.

Sa
Review №38

I enjoy early morning stops here. The store has a nice update from last years remodel. Fresh food. Great selection. Full shelves. Friendly staff.

J2
Review №39

Hot food was old and dried up looking. I was there about 5pm on a Wednesday. Hardly anything to choose from. Disappointed.

vi
Review №40

Awsome service, beautiful publix, the two.girla at the register were superstars

Pe
Review №41

Clean, well appointed and the staff are truly amazing, my favorite place to shop, they make me feel like family.

Ev
Review №42

Absolutely unbelievably clean product was out never empty spaces and customer service excellent was greeted with a smile and will said have a nice day sir

Di
Review №43

Always find what I need in this store. Cashiers & store clerks are wonderful.

Sh
Review №44

Very friendly management, clean store with good selection. Well staffed with tons of customer service staff.

Ka
Review №45

The staff here are amazing! Always friendly, and always know where stuff is.

Mi
Review №46

Let me say first I love Publix. But tonight I thought I would go get a sub from there and a chili cause I think it’s the best!! Was I wrong the deli was already put away all veggies on a large tray as all the juice is mixed together I was shocked it was 845pm I asked if they closed at 9 they replied we no we just. Normally start shutting down at 8 pm this is the first time I have ever seen this I was thinking maybe it’s new and they said no I’m still shocked at my experience I had tonight I don’t think I will be going back to this deli I may have to take that drive to lake Gibson store I looked forManagement and couldn’t fine one... crazy

Lo
Review №47

Everyone is so nice there and it is always hassle free shopping ☺️I love that all employees know where everything is ❤️

Cl
Review №48

I want to thank the lady who went the extra mile to get my husbands medicine last Wednesday night. I explained that he just had surgery & would need it. She got it for me. She saved me from a worrisome night. It was just before 9pm. Thank you so much!!

Ka
Review №49

Staff are always super helpful and its a very welcoming environment. As a vegan, I love shopping at Publix because there are a lot of plant-based options

Th
Review №50

AS USUAL, this, and for that matter EVERY Publix Ive ever entered is everything a person would want to experience when shopping - well lighted, perfect order in each department, and CLEAN.I stopped for some of their fried chicken wings and even though they did not have the ones I wanted - NON Seasoned Breaded - they told me to come back in 15 minutes to make the purchase. Of course when I returned I acquired a box and I was amazed at the size of the wings!!! They were TWICE the size of regular wings and NOT just because of breading.Of course, while shopping around during my wait I ended up purchasing a few of the advertised BOGO selections which were less expensive than a comparable size at Sams Club.

En
Review №51

I love Publix fresh bread 🍞, fruits 🍌 & vegetables. 😂

Li
Review №52

Publix is good place to buy your groceries. First is a clean and organices súper market. Second the employees are focus in satisfy their customers. Third every product is organice and fresh food is sell to the people. I love publix. I want to say good lock to all of you. God bless Publix...

Ry
Review №53

Very neat and clean. Well organized and well maintained. Staff was concise and crisp. Atmosphere was friendly and comfortable.

Wa
Review №54

Always find everything Im looking for, Publix is superior than the competition, great job!

ra
Review №55

Went for publix subs! Amazing quality! In and out very quickly!

Je
Review №56

Disappointed meat dept. And deli Dept. cant do services they used to do as in slice whole hams/with bone deli cant cut lg chicken breast in half before frying on special orders. Too bad, they dont accommodate the customers as before.

Is
Review №57

Excellent service as always, I have been a customer of Publix for almost thirty years

th
Review №58

Your wed site shows almost no meat. do you have a meat section in that store?

Lo
Review №59

Love this store. The employees are so helpful and friendly. This is the publix to go to.

An
Review №60

This is Ana Banana...love our new Publix. People are friendly and place is clean. I give it 5 Bananas 🍌

Le
Review №61

Where shopping is a pleasure is quite true at this location. I find the selection and freshness of produce to be much better than another location on this side of town. Also, the employees seem to be much more attentive and efficient in serving their customers and store.

At
Review №62

Beautifully remodeled store. Great customer service. Bakery has huge variety. Very clean.

Ju
Review №63

Went in to get a western union very fast and very friendly

La
Review №64

Thank you for ur help when my girlfriend sugar drop thanks you all for ur help God bless you all

Ra
Review №65

This store is my everyday go to store for all my groceries...if I need something brought in, managers always try to accommodate my request.

An
Review №66

Good quality produce and excellent customer service

Dy
Review №67

I’ve never been to this location before but the store was very clean and modern. I went for my covid vaccine and the process was very quick and simple. I would recommend this Publix location to anyone

Yo
Review №68

I BOUGHT SOME CHICKEN AND WILD RICE SOUP THE BEST. EVERYONE VERY HELPFUL, CLEAN STORE. CANT WAIT FOR MY NEXT VISIT

Da
Review №69

Publix! What else can you say except they are the best grocery store period!

To
Review №70

Yes I like publics but the thing is that I believe the price should be lower if your company is based in the city prices need to be lower for low income families I love your bungos buy 1 get 1 free but as far as shopping full time I just couldnt because of financial issue but I did get my shot there everything went well and Ill be there in another week to get my 2nd covid so again thank you well be back for bungos but Im too poor to shop there full time

Bi
Review №71

Always easy to navigate and super friendly staff

Me
Review №72

Friendly staff. Great pharmacy. Helpful people.

sh
Review №73

Always love Publix. Courteous staff, great seafood.

Jo
Review №74

Excellent like always but expensiveeee

An
Review №75

I like this Publix. Maybe I have a new home store!

La
Review №76

Publix never disappoints with their staff, products and cleanliness!

Ch
Review №77

It’s a fantastic store! It has such a beautiful energy and it’s all updated. I highly recommend.

Je
Review №78

I like this Publix because its walking Distance from where my Feonise lives at

Ta
Review №79

Nice publix. Clean and organized

La
Review №80

One of the best Publixs Ive shopped in awhile. Large selections. Fruit/produce in great condition. Huge selection of ice creams & ice pops (my favorite)!! Easy to find everything. And the cashier Niyah, and the bagger (male, about 23-24 yrs old, white, with glasses and kinda shaggy hair) (sry i didnt look @ his name) both were really sweet people and made me smile - completing a perfect shopping experience. Thank you!

Ri
Review №81

Publix always earns 5 stars for everything. They get it. Thanks

Ly
Review №82

Nice store just always out of stock

Bi
Review №83

Always easy in and out and cashiers friendly representing Publix well. My first job out of high-school was at Dunedin Publix in 1974-75.

An
Review №84

Beautiful store! Lots of fresh produce.

Ho
Review №85

Very clean and very pleasant staff.

Do
Review №86

Could not ask for a better place to shop. So many smiles, and Hellos, and so many Merry Christmas. Made me feel I was at the right store. Thank you folks so much. Merry Christmas to all our Publix family and shoppers

Me
Review №87

Bernadette was absolutely fabulous. Quick check out and very caring, she made sure I had a wine bag for my bottles to carry. Great Job!! Give her a raise.

de
Review №88

Very kind deli staff! The wings were very fresh and hand-carried to me.

La
Review №89

Publix is very overpriced some items 40 percent higher, only go to pick up BOGO if its a product I use

Ba
Review №90

Always wonderful at all Publixs even in Tennesse

sa
Review №91

The chicken wasnt fully cooked 😕

Do
Review №92

Beautiful store. Very clean and friendly help, especially the Bakery Dept.

Re
Review №93

Always a pleasure shopping and recycling at this Publix on Socrum Loop with the WiFi cafe seating and microwave.

Ad
Review №94

Love it! It’s clean and organized.

Ev
Review №95

This is the friendliest Publix I have ever been to!!!!! Ashlee V was our cashier and I believe Damon was the bagger - they are fabulous and deserve a raise! I wish the Publix’s by my house were this nice and friendly. They really uphold the high standards, and it is greatly appreciated. THANK YOU!!!!! When I’m back in this area, I’ll be shopping here again.

Ke
Review №96

This grocery is very clean and up-to-date on their products. They have everything I need!

Aa
Review №97

As much as I love Publix Deli, this stores deli in particular is the worst Ive ever seen. THREE times in a row when I ordered online they were well over a half hour late every single time. And every one of those times we had to approach someone and let them know we were waiting. One time after he made them he practically threw them at us when he was done and didnt say anything to us. Like it was our fault or something that their staff is awful.Too bad, too, because I love shopping at Publix and their staff is usually very good. I just have to avoid this store from now on.

Om
Review №98

I am a life long fan of Publix, but today the deli staff of this store put a large stain on the brand. Oddly enough as I came here to leave this review, there was another negative review regarding the deli just two weeks ago. So without going into too much detail, Ill make it very straight. Lets say you order a premium sub, but you want less meat on it. Lets say it comes with a pound of premium meat, so I say I only want a half of pound of the meat on my sub. Obviously they arent going to charge less for the sub. But lets say you want to replace a half of pound of premium meat with a cheaper meat, would you leave the price alone? Most people would say yes. But the staff of the deli on 4-5-21 @around 6pm felt that I should pay more for the sub. Note the weights I used are total examples, but in the realm of weighs that half pound of lesser meat would actually weight about 1/8 of a pound. So this went through three staff members at the deli, and I can understand the first person didnt know, but then with the next two firmly stating thats how it is, with a sarcastic have a nice day to follow as I walked off. Only cements my decision to not return to this store. Now I did voice my complaint to the manager Eric. Now I use his name because he did everything right, he understood the ridiculousness of their claim, and Im sure publix has firm customer service rules that werent followed. The issue is, when i had received such resistance to make a sub a certain way, why would I have those that refused to do it my way do it after their manager tells them to do so. Food preparation is something that I believe should have the highest of standards, and Im sorry but I no longer trust the staff behind that counter. Again, I still love publix as a whole, and I love the stores on 98n and Kathleen. And Eric did everything right. But Im just tired of a lack of customer service and common sense.

El
Review №99

Bad attitude by employees....they need help..maybe a questionnaire will tell .

Lo
Review №100

I love shopping here and what theyve done with the new place. But the deli is just terrible. They are so slow and can never seem to get an order in on time. Then when you go to get it made in the store itself They take forever. At one point a lady left the counter and didnt show back up for about 5 minutes or maybe longer. At that point myself and others waiting just decided to leave. Every time I come to this specific location I end up waiting 20 minutes or longer. I recommend going to a different location for any deli needs. This place is just consistently awful.

Information
100 Comments
4.7 Rating
  • Address:5375 N Socrum Loop Rd, Lakeland, FL 33809, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 863-816-0246
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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