This was my first time using Lakeland Body Shop and Collision. Julie was my service representative and she took care of everything. I purchased a new hood for my 4Runner at Lakeland Toyota. Julie made sure the hood was transferred to her location, explained the painting processes they use (better clear-coating as well), reboxed my old hood, and provided a fair price for the service.The overall quality of the paint job is excellent; the hood matches perfectly to the vehicle. I would definitely use them again and if I owned my own business, I would hire Julie to run my company; the customer service she provided is an example for others to follow.
Beautiful puppies...clean facility...great associates !!!The only negative is the extraordinarily high prices.
Customer friendly. They keep you informed of the process.
Really bad service, my progressive agent make me and appointment and they never call me to confirm. The car will be repair at Bartow Ford.
I was sent there by Lakeland Toyota today since I was concerned my front bumper was loose or misaligned. I spoke to a young lady at front desk and told her I needed to have someone look at the bumper to get it repaired. A gentleman came out to my car with me and he kneeled down popped of a clip realigned bumper and put clip back on car. Bumper was fixed,I asked what I owed and he said nothing. I thought I would at least have to pay a service call fee, but no he didn’t want any money. Thank you for your professionalism and sorry I did not get your name because you deserve a great big Thank You!
They fixed the damage, and in a timely manner.
Wife had a flat tire pulled into shop and they helped her swap it out super friendly
Awsome service.
I parked my car under a tree and a rather large limb broke off and damaged the top portion of my hatch. I brought it to the collision center and she was as good as new!!! The service was professional, kind, friendly and prompt!! I couldn’t ask for a better experience!
I thought Lakeland collision body shop did outstanding job I would recommend them to anyone
Wasnt there.