Im regularly surprised with the helpful staff here. Much better than other stores in the area including other TSC locations.
Prices are a bit high but nice store
I like the Tractor Supply store and the variety of products (I would give 4-5 stars for that); however, customer service personnel at the front of the store are so unfriendly. At the present time, I will probably avoid the store. A product didn’t have a price on it, so my husband took the item to customer service for a price check. It was strange how the person acted all bothered by his request. (Just a quick, simple scan.) Maybe it was because she had to stop talking to the other customer service person to help us.
All I wanted to do was buy a lawn mower. Tractor Supply was on my list of stores who had it, but not in the top of my list to visit. Instead, I went to Big Blue Box Store #1. The lawn mower salesman was helping another couple so we waited our turn by the mower we wanted. After 10 mins, he took them inside to finish the purchase and came back out about 5 mins later. He looked at my husband and I and walked away, no hi no be right with you. We left. On to Big Orange Box Store #2. Only 4 mowers, so easy to pick. No one in sight. We finally go inside to get someone and after an eternity he came out. He helped us with our selection but whenever I asked a question, he would only answer to my husband as if I wasnt even there. He then told us theres no way we could get the mower onto our truck and every time I suggested something he would turn to my husband and tell him why it wouldnt work. We bounced. Finally, I call Tractor Supply. The mower I wanted was in stock. Jennifer (?) greeted us at the door, walked us to it, scoured the manual for what oil we needed to make sure we got the right one and helped us brainstorm how to load the mower. Jennifer and Kriss tried several options to get this thing loaded but we opted to legit ride this thing home. Kris then stuck with us the entire time we tried to figure out how to work this thing, which shouldnt have been hard... But it was. We got home safe and sound and realized that WE SHOULD HAVE STARTED AT TRACTOR SUPPLY. We will not make this mistake again, we will be back and tell everyone to do the same.
Called to check availability of a kayak. When the manager realized the kayak was not available at her store she said the words “let me help you better” and went on to help me find one at another store and called to make sure it was available. She provided outstanding customer service during the entire conversation! Tractor supply has become my new favorite place!
Manager had a mask around his ear, but not over his face . . . We (a high risk couple (>65 years old) with masks) kept backing up as he was showing us where a part was, dont know if he ever got the hint, but were glad when he as gone . . . Other employees in the store were wearing masks, but guess he felt he was better than everyone, especially his customers . . .
Carlos ran two registers like a pro. Sorry he had too. But I was impressed with him.
Have a great selection of just about everything.. love to just browse.. great staff and stop here cause I said so..
GREAT place THEY GOT SOME NICESTUFF.Good SERVICE andALWAYS BEEN FRIENDLY.
The personnel here are always friendly. This visit was as well. This time the cashier, Seth recognized and rather than direct me to what I was searching for led me to that item. Great job Seth!
Its a nice place to get supplies it was clean the bathrooms are clean the parking lot was good to get in-and-out of
Friendly service. Great. Selection of cat and rabbit supplies, which is why we visit there. Cheaper than Walmart. I enjoy their calendars and their candles. Its a fun place to stop. Hubby likes it as well.
Love the people and service at this store
Clean. Nice. People give you respect. Nice place to shop for. What you need for your. Live stock. Or. What. Ever hit my be
Great prices and amazing service.
Tried to ring me up for a tire $15 more than advertised on the rack. when I pointed out what I thought was an honest error, they insisted the higher price was correct and refused to honor their advertising. With a Rural King and a Walmart within a quarter mile of this place, I have now lost all reason to shop this store.
Its by far the friendliest store around. Also very knowledgeable
I love tractor supply, best prices on dog food (we get Taste of the Wild) its cheaper here than it is on Amazon or at Pet Supermarket
Tractor Supply was good but the place next to it its a sorry place I wont take nothing back when it breaks you know you just had its just a couple of weeks and that would be Harbor Freight
Its always fun to just walk around and see new stuff
People are very friendly and ask if you need help, and the restrooms are always clean
I was there today talking to the two girls that work there, they careless about me as a costumer, the worse customer service ever. They are into everything else expect helping the costumer. I left the store, drove to Lowe’s and give Lowe’s my business. I won’t be coming back to Tractor Supply. This was the tractor 🚜 supply on hwy 60 in Lake Wales.Thanks for the message from customer service, but I won’t return to 🚜. NO WAY JOSE!
Hey what can I say ? They always have what Im looking for and I enjoy shopping there !
You can always find what you need
Great customer service in a nice cozy environment. Had tuna very good also always has fish of day specials
Great store sells pretty good stuff for cheap sometimes. They even send you coupons for a free coke if youre a rewards member which is great.
I guess the only reason Im not going with 5 stars is seems like theres always room for improvement, Id go with a 4.5 ⭐s if I could. Luv TSC
I have no problem with any thing there and the manager Corey is great
Very helpful staff. Good selection
Excellent, they supplied all the help I needed, very friendly crew, and they had everything I needed.
They are always so helpful at helping me find things, my favorite store
Very good place to shop The GM is very nice and helpful..goes above and beyond her duties
A good place to pick up things you need.
I get on my pet supplies here and chicken feed. I get a lot of my hardware store products from tractor supply. Staff are as always great.
Very good and quality tools and supplies and good price on pants and shirts and shoes and boots and other supplies
Great place to shop. Prices are usually pretty good.
Always has hooves I give to my dog. Enployees are nice.
Nice people go help cheap prices
Sick dog apparently the dog has allergies he recommended changing food and giving me some type of pills to help her very very nice person there seem to be concerned
After going to three different places for our item. We finally found it there. Great service.
Excellent selection and customer service. Always a pleasure to shop here.
Customer service was satisfied, although I didnt got what I need.
A great store with a wide assortment of country and rural stuff.
Good selection of top brand cat and dog food.
Great place to find all those odd items
Awesome place to visit for your ranching supplies or just your browsing
Nice place I dont like the prices
Pick up some rubber mats good price
Ive shopped at this tsc for a long time and gotten ok service, BUT Ive tried to call on several occasions and Im put on hold with annoying music . That l can stand, but for 12 to 15 minutes and then cut off. Not good, Ill start going to Rural king. Thanks, have a good dayP.S. NOT only once, but several times today.
They make sure you find all your needs. Outstanding customer service, knowledgeable and friendly staff
Friendly helpful staff, stocked well for a smaller store
Good hardware store. Usually good prices
The Tractor Supply Co. associates very helpful.I had my propane tanks refilled and it was done professionally.
Has everything you need at reasonable prices
Love this place TSC always had what I need and a fairly
Great employees great store usually has everything I need plus more
I wenr to habor freight next door but there all set up the same
Nice place to shop a lot of different things
Good place to buy animal feed, hardware, and multiple other supplies.
They had what I needed at a good price. Friendly staff.
Great place to be very professional people well mannered and great help.
Great selection of farm related items.
This place never fails me for parts for my rieer or my bucket tractors!
The associates were great they had great advice Carlos did a great job
Tractor Supply is always great help is readily available to help you
Its a great place for all your pet needs
Got LP tank filled.Good people.
My wife likes the chimes she bought
Amazy place to go good people and help
Better organized than Rural King down the street. Will be my store of choice in future.
Both managers are awesome!! They know their products and treat customers like Gold!!
They always have friendly staff, very helpful
Love getting pet supplies here
Outstanding service always got what I need
Great place for all kinds of supplies
Good place for farm things
Just rented a trailer there.Nice,friendly folks.
The people at the Lake Wales tractor Farm Supply are really great theyll help you out and go the extra for you if you have a problem theyll take care of you
Very professional management A+++, I visit other store Bartow & Brandon location Staff are sometime Rude, I will drive past those stores and go to Lake Wales anytime
Very nice place,good attention
Good assortment of garden decor!
Too expensive, poor customer service for certain ethnicities!
I was upset because the item I went for was out of stock, the following day I went to the next location and was also out of stock. ....I will call ahead in the future.
Great place friendly people
Chain store with good selection.
Best customer service and Care..
Since Rural King opened in Lake Wales, Fl. I honestly have no need to go to Tractor Supply
I sell crickets so it has the supplies I need two feed them
I was disappointed. Was looking for A Calendar With Aussie Cattle Dog. For A Friend who has One!!!!
Love shopping here.
Pizza was good and staff was friendly
Good inventory reasonably priced
Love visiting there.
Very nice customer service
They food for your dog cat and some toys for your pet and they got some chicken food
Cant best tsc if you have a tractor, animals or farm.
Cool place for welders and cowboys
Nice and clean and the staff is nice
No custom service and the manger ignore
Poor only because its a racetrac gastation not a tractor supply.