user
Exclusively Hybrid
1050 Old Dixie Hwy #24, Lake Park, FL 33403, United States
Appearance
Exclusively Hybrid
Comments
Je
Review №1

Absolutely wonderful experience with Alex. First off after taking it to the dealership to get the battery and all assessed, I saved a grand by doing the work with Exclusively Hybrid compared to what I was quoted. He came directly to me, a 40 minute drive. Replaced the ECU and battery, realized that there was a leak in the hatchback and helped dry it out and gave me explicit advice on how I could fill in the areas leading to the leak with silicone. The leak was apparently the reason both my batteries fried, we discovered this after Alex called me to tell me that my battery had weird readings not typical of wear and tear (another step above and beyond). He advised me how to drill a hole underneath the battery compartment. My family and I went to auto zone to get the other 12V battery, there they told us they could sell us the battery but wouldnt do the replacement, something about Prius computer components and throwing off a check engine light, told us to go next door to shell out more money to have a professional do it. Called Alex, he A. told us that no its not difficult to change and B. if we got the car to him he would change it for free (we ended up doing it ourselves and having no problems). So glad I did not go to anyone else! The advice and peace of mind on top of everything was priceless.

sr
Review №2

Perfect place to get hybrid battery repair. Never go to dealer for hybrid battery issue..the only option dealer give you is to replace with new battery. Alex is best in battery work.

Ja
Review №3

By far great experience using hybrid battery repair. Alex is honest and fair and very reasonableHe went over his head cleaning dog hair out of battery compartment and my carThank You Alex for the great job

Ja
Review №4

Alex is absolutely Phenomenal. I had to have my electric battery replaced on my 08 Prius, and not only did he replace it with a refurbished battery for an exceptional price, but he drove to my location, which is an hour away from him, to do it; my car couldnt drive, so he came to me.Ever since, any time I have had a question, or any kind of doubt or concern with my car, I just gave him a call and hes never had any issue about giving me advice on what the problem and best solution could be.Alex is knowledgeable and kind and he helps me feel confident in his skills as a mechanic.I would absolutely recommend him if you need hybrid services.Always have a great experience when dealing with him.

De
Review №5

I had an excellent experience with Alex. He’s honest, and upfront about everything. You can tell he’s really passionate about what he does and he genuinely cares. It’s rare to fine someone trustworthy to work on your car. My Camry hybrid battery was dying and the dealership wanted $4700 to replace it. More than my car is worth. I got a refurbished battery for only $1300 after tax and everything. Alex really saved me, I thought I was going to need a new car. Thank you!

An
Review №6

Wants to sell battery packs but expects a core in good condition, makes no since if I’m changing the pack is because it has problems.

Dr
Review №7

Saved me thousands of dollars over a new battery. Alex is extremely responsive, courteous, and flexible. He was able to accept the car and return the car after hours. If you have a hybrid vehicle and you need battery work done, you need to check him out. He knows what he’s doing and he’s not adversed to doing his own research into your car to help you in your situation.

Br
Review №8

One week after moving to the area, the hybrid warning message came up on our prius. After trying to find a reputable battery shop in the area, I found EH. Alex was not only knowledgeable, he took time to answer all my questions and had the battery swapped out in the same day. YMMV. After the install, out MPGs went back up to 48 from the mid 30s. His service, knowledge, and attention to detail are top notch with no nonsense. If you have a hybrid that need traction battery service, make the trip. 100% recommend.

Br
Review №9

Alex was patient and answered all my questions thoroughly. He quickly and accurately diagnosed the problem, explained what needed to be done, and completed the repairs when promised. And then provided advice on future maintenance to prevent future issues! A wonderful experience. Highly recommend Alex and Exclusively Hybrid!

Ma
Review №10

AMAZING!! After searching for an inexpensive alternative in replacing my Prius hybrid battery I stumbled on EH site and contacted Alex. He was extremely helpful in explaining his company and services provided and guided me for right type of replacement battery and TRAVELED TO MY HOME ON THE OPPOSITE COAST 1 DAY LATER to install my recycled battery. This is how a service based company should operate and Alex is very knowledgeable and I will most certainly rave about his service to all my friends who drive hybrid autos. THANK YOU ALEX!!!

Ge
Review №11

Excellent Customer ServiceAlex was Great! My New Hybrid Battery Was Reasonably Priced!

Ni
Review №12

I usually dont write reviews at all but OMG Alex was amazing. So knowledgeable and friendly and not to mention the value! I really thought I was going to have to sell my 07 Camry and I had just got it in July of last year but sure enough with more research I was able to find EH and Im so happy and grateful for them. I got a new reconditioned battery for less than half of what Toyota was trying to sell me and my baby is back to running smooth again. Thank you Alex :) !

Lo
Review №13

This was exactly what I needed at an affordable price. Very professional. I have a 2012 Toyota Prius I made a call Alex answered and was able to do it that day and install a hybrid battery. The whole process took about an hour and Im very happy with it also comes with the warranty.

Ka
Review №14

It was a great and educational experience watching my hybrid battery be replaced for a new one at Exclusively Hybrid. Alex took his time to properly pull out my reconditioned battery and put in a brand new one. I would highly recommend anyone who owns a hybrid vehicle to take their time and head to Exclusively Hybrid to get their hybrid car repaired. I even got diagnostics ran on my old battery and found out that the previous hybrid auto place (Miami Hybrid Batteries) has given me an old hybrid battery that was almost dead. I will definitely be coming to Exclusively Hybrid for any and all battery and auto repair I need on my hybrid (Lexus CT200h)

An
Review №15

Excellent mechanic! And very honest.

Ro
Review №16

True story. I never write reviews...My 2010 Prius 113,000 miles starts lighting up like a Christmas Tree on a Monday. Needs a new main battery! Toyota Dealer wants $4,000. I called Alex at Exclusively Hybrid in Lake Park, Florida late around 7 pm and he answers right away and he tells me to come in the next day. Next day Tuesday I drive 1 hour North from Miami. While he and Matias put in the refurbished battery I take a walk and have lunch at Panera. Even though Matias had to step out real quick for a family medical emergency, he was right back to finish the job!...Drop the mic. Im out of there in a couple of hours and my 2010 Prius is humming strong like its brand new. Total cost????$1,273.30..1 year or 12,000 miles warrantee. These guys are good. Thank you Matias, Thank you Alex! Spread the word South Florida :)

Ma
Review №17

Great place, great service A++++

Fr
Review №18

I saved around $2K going with Exclusively Hybrid. I purchased a refurbished battery for my Prius and my car runs good so far. Comes with a 1-year warranty. Alex worked on my car, and he was extremely knowledgeable and walked me through the best option for my situation. Highly recommended.

Jo
Review №19

Amazing service! Quick, reliable, and great value for work done. This shop has all your hybrid car needs. Highly recommended!!!!

Ve
Review №20

My older brother found out about Exclusively Hybrid when my hybrid battery for my Prius died and the dealership wanted to charge me an arm and a leg. Alex not only came to my place to put the hybrid battery in my car at an affordable price, but I am going to get my spark plugs changed and get a few other things done at his shop. He is friendly, professional, reliable, communicative, and has affordable prices. I am happy to have found someone that has an expertise in hybrid cars.

St
Review №21

All the 5 Star Reviews convinced me to have Alex check My Escape Hybrid when no one else could fix it. Transported it from Sarasota across the State. Well worth it. Im a car dealer and it was a pleasure dealing with Alex!

Ke
Review №22

Super professional, would recommend to anyone. Alex is especially great. He found exactly what was wrong with my toyota prius and I went to three mechanics before him INCLUDING the toyota dealership.

Da
Review №23

Honest Services. Toyota dealer wanted doble the price for the same job

Al
Review №24

Great service! Highly recommend.

Su
Review №25

I just am new in the area so I looked on line for a me hanic with great reviews. I called and spoke with Mattias and set up an appointment.Mattias was great. On time. Fast. Curious and a very reasonable price.

Br
Review №26

I purchased a hybrid car from Alex after another hybrid car I was looking to purchase from a dealership was abruptly sold. What I appreciate about Alex aside from his knowledge of hybrid vehicles is that he is genuine and honest. He wanted me to be satisfied with the car I was buying. While I was deciding, he was patient, let me see and drive the car multiple times, and answered any question I had. I will certainly be back when it comes time for maintenance and repairs.

Jo
Review №27

Exclusively Hybrid has always exceeded my expectations and done right by me when fixing my car. Alex is always super helpful and friendly. You can tell that he wants the best outcome for you.

Ca
Review №28

Absolutely excellent experience! Alex is a skilled mechanic, communicates well, and gets the job done. I highly recommend him for all your hybrid needs.

Da
Review №29

Alex was on point. He came out to where the car had died and help me confirm our 2007 needed a new 12v and next day he was able to replace it no problem. He was friendly and super knowledgeable. I highly recommend

Ja
Review №30

Excellent mechanic for hybrid cars. Computerized service to diagnose quickly. Very pleased with prices and staff was pleasant and professional. Will return as needed (hope not to, though!)😀

Ka
Review №31

Excellent service & prices!I went to see Alex when my 2009 Ford Escape Hybrid died (after not running the car for a few weeks). I contacted two Ford dealers prior to contacting Exclusively Hybrid...Ford told me they only had 2 hybrid battery chargers available in the entire country and Id have to drop my car off and wait a few months for the charger to arrive. They wouldnt even guarantee that theyd be able to charge the battery! I opted to go to see a hybrid specialist instead. Alex is very friendly and very knowledgable. Car was running again in no time & price was very fair. Highly recommend Exclusivly Hybrid for any issues you have with a hybrid vehicle!

Do
Review №32

Alex is a great mechanic and really knows hybrids. He resolved my issue and advised me through the whole process. I felt like I had a partner. He has the customers interest at heart and takes the time to explain very technical concepts in understandable terms. This is one of the best customer service experiences I have ever had. You will find honesty and integrity at Exclusively Hybrid. Take your vehicle to Alex, you will be glad you did!

Vi
Review №33

Professional workers, quality job.

Ma
Review №34

My 2007 Camry needed a battery replacement 1.5 year ago. I did the typical dealership inquiries and local repair shops for estimates. After researching and reviews I trusted Alex. He installed a refurbished battery with warranty at a fractional price of other estimates. Post Irma i had a battery issue, and am pleased to say that Alex honored his warranty and got me back on the road again. Kudos to you Alex youhave my loyalty.

ka
Review №35

Came to Exclusively Hybrid because I needed to change the battery on my 2010 Prius. They were highly recommended and I have to say I was not disappointed. From start to finish it was a great experience. I was taken care of by Matias, he made the process very easy and the customer service was exceptional. Would definitely recommend !

Am
Review №36

My Dad first heard about Exclusively Hybrid last year on a radio talk show. At the time, the battery warranty was expired so he kept a mental note of the name. A couple weeks ago the engine light and message Check Hybrid System appeared on the dashboard. We drove the car to Advance Auto Parts for a free system analysis. The handheld computer device said Deteriorating Hybrid Battery. We emailed Exclusively Hybrid with questions and all were answered promptly. Research was done and my Dad phoned Alex the owner for more information. All his questions were answered in a professional manner to his satisfaction. Finally, Alex was given the green light to replace the battery. He came to our house and did an outstanding replacement in less time and for less money than other dealers who quoted higher prices. Our 2007 Camry hybrid is running fine thanks to Alex and Exclusively Hybrid.

il
Review №37

Thanks to Alex, Im back on the road within an hour. Awesome!

An
Review №38

My ct200h died just two days after getting out of the hospital and trying to get to a drs appt. I got a Lyft and the driver had a prius and recommended Exclusively Hybrid and said CALL HIM! He was right. Alex is a unicorn in the industry, for sure. Helped me get back up and running quickly and even stayed late to be sure it was done and everything was explained to me.It was comforting at a difficult time to have someone so helpful (and going back for more repairs it needs). Ive gone to the dealer multiple times and they always look at my car like theyve never seen it before (and took days and botched up my side passenger door to fix a bracket recall).It was refreshing to have someone know exactly what to do!! Do not hesitate to call!

gk
Review №39

What a great place to do business with. Alex does a great job and I so appreciate all the work he has done on my vehicle which is a 2011 Toyota Prius. The battery he put in for my hybrid is beyond my expectations. Alex is a nice person and goes out of his way to accommodate and help you. Thank you Alex and thank you for the great job you do.

Jo
Review №40

I have used Exclusively Hybrid twice now, and the owner Alex has been awesome. He will pick you up early or stay late to help you. He is professional and knowledgeable, yet approachable. He is an honest man who is passionate about the business of hybrid repair.

Pa
Review №41

Alex made the trek across the state to replace my hybrid traction battery and I could not be happier with my decision to use his service. He provides honest answers and reliable service.

Ri
Review №42

Excellent service, and extremely knowledgeable. What a great experience!

Ta
Review №43

I talked to Alex from Exclusively Hybrid and he was very helpful in explaining the best options for changing hybrid battery in my Prius. He took the time to help me understand the whole process and considerations for the right decision. Although, I did not end up changing my hybrid battery through Exclusively Hybrid because it was too far from where I live, I highly recommend this company. It is rare to find someone who genuinely wants to help you even if they may not make any money on you.

Pe
Review №44

I was driving Houston to ft Lauderdale in 2 days, Prius with 290k miles breaks down on highway, called Alex as I drive off freeway in breakdown lane, he saw me 10 minutes later and had my Prius fixed the next day! The price was very good and dont even think about going to the dealership. Exclusively hybrid is highly recommended!

Er
Review №45

Alex runs an efficient lean shop that, like the name says, is exclusively about hybrids. He knows them inside and out, down to the individual hybrid battery cell level. He diagnosed my former battery and found that at 130K miles, the individual hybrids cells were showing their age. (One should expect erosion from plates of metal sitting in baths of acid.) Alex was knowledgeable, professional, courteous and quite passionate about hybrid technologies. He worked quickly and diligently to change out my battery in under an hour for my Prius. For me, he offered two options. The first option was a less expensive in-house rebuilt battery pack with a one year warranty (which you can see those packs lined up on the shelves being prepared for the next customers). The other option was a Dorman battery pack, featuring the latest 3rd generation cells, with a three year warranty. I chose the second option as I intend to keep my car for a while. I happily and highly recommend this shop and wish them great success. Thank you, Alex!

Ki
Review №46

Update 11-2019: The battery Alex replace is at 60K now. Double the 30K that it was warranted for! My 2008 Prius is still going strong at 200K miles. I will do another update at 300K. Awesome friendly service. Nice to have someone local who can provide support for Toyota Prius without going to the dealer. Thanks!

Li
Review №47

We went there after getting the triangle of death on our 2007 Prius. We took it first to a local mechanic that charged us $200 just to check it and then told us it would cost more than we paid for the car to fix it! We went to Alex and all we have to say is that the reviews that brought us to him were all so right! He was the nicest guy. Didn’t gauge us and checked our car without charging us and quoted us a fair price with options. He fixed it all the same day and even took the time to show us everything and explain all of the inner workings of our car. He managed to show us all of this without making us feel like we were dumb although, we don’t know much about hybrid cars. He also waited for us to get back to pick up our car after getting stuck in traffic for 1 1/2 hours! He then went above and beyond even more to offer to look at our other car. We had already taken up too much of his time and it was late so we didn’t want to keep even longer, but needless to say we have found our hybrid savior and will go only to him for all of our future hybrid needs!

Ca
Review №48

Honest work and prices. Trust my cars services hopping the bussines growth more.

Ri
Review №49

Excellent service. Honest, helpful and quick. Alex got my 2007 prius back on the road the same day and saved me a ton of money versus the dealer service quote for a hybrid battery replacement.I highly recommend Alex for any hybrid vehicle service.

Om
Review №50

Simply AWESOME!!! Unparalleled service. Called late on a Sunday afternoon, yet Alex took the time not only to talk to me but even confirmed symptoms I didnt describe to him, he really knows his stuff. Came all the way to my driveway the next day and in one hour the car was fixed. Most importantly, the price for the service an convenience was the lowest (as I found out afterwards). They got my business so long as I own a hybrid.

Do
Review №51

Exclusively Hybrid helped us with our buggy Ford Escape hybrid...twice. Old Escape hybrids are not the best, but on the other hand, Exclusively Hybrid is excelent!

Ca
Review №52

Quick service and good results. It is a pain to find however, there should be a big sign somewhere

An
Review №53

These guys rock! Wouldnt take my car anywhere else. Never feel ripped off and my car loves them too! Just got my new battery and Im loving the 4 year warranty.

Re
Review №54

I had a very positive experience here Alex treated us with honesty and respect. I wish there were more people like him. I would recommend them to anyone.

de
Review №55

Very knowledgeable friendly owner and technician

99
Review №56

Touring package headlight went out. Requires dropping the bumper to replace. Alex did it in 20 minutes at one-third the cost of the dealership. Well worth it.

Si
Review №57

Alex is 100% reliable. If you are driving a hybrid he is the guy to go to no other place will you get such fast, good, and honest service.

Ki
Review №58

This business was recommended to me by a fellow Prius owner. Ive been there three times and I would highly recommend it. Alex is the owner and he has already saved me over $1,000, in repair fixes. First he identified my combined meter problem and advised me my car was still under warranty (even after 7 years), so he saved me money there. He knew Toyota had extended the warranty on that issue. He then fixed my air conditioning problem for hundreds less than the dealership estimated. He is very knowledgeable on all aspects of my Prius and he deals with other hybrids as well. Id highly recommend him as both an incredibly knowledgeable service tech and a very honest businessman.

Pa
Review №59

Dont Take Your Hybrid to a Toyota DealerOur 2006 Prius was having issues so we took it the local Toyota dealer. They told us that it needed about $4000-$5000 of work and that they were not even sure if that would fix the problem. They told us it would be better to just get rid of the car. We almost did before contacting Exclusively Hybrid. Alex was able to diagnose the problem over the phone just by my description of the problem. The issue was resolved for around $600. If we would have had taken the car to the Toyota dealer to fix the problem they would not have even replaced the part that was causing the issue. Alex is honest and was kind enough to answer questions that most car dealerships will require you to pay over a $100 to put it on a computer before even talking to you. Say no to Toyota Dealers and YES to Exclusively Hybrid!!

Ma
Review №60

The hybrid battery went bad on my 2004 Toyota Prius. The Toyota dealer quoted me a price of $3600. I found Exclusively Hybrid on the internet. When I called them I talked to Alex. He explained to me how the vehicle works, why I shouldnt drive it with a bad battery, and why it is not safe. I brought the car to his shop the next day. He replaced the battery in an hour, and only charged me $890. He also gave me a great deal on all the maintenance. I definitely suggest calling Exclusively Hybrid before getting any work done on your hybrid car.

Su
Review №61

Alex at Exclusively Hybrid was great! Professional, customer service oriented, reasonably priced and informative beyond his obligations! I have a 2010 Toyota prius with almost 145,000 miles on it. My hybrid battery died less than a week ago. After being diagnosed at the Toyota dealership and doing some searching, we found Exclusvely Hybrid. They were great to work with, flexible and understanding and provided me with a battery, delivered and installed, for approximately half the cost of what Toyota quoted me! And...with 12 times the warranty! Toyotas battery came with 12mo/12,000 miles warranty which I would burn through in 3 months. My new battery from Exclusively Hybrid is warrantied for 3 years/unlimited mileage! And, for half the price! Alex put the vehicle back together perfectly, without a rattle or creak! He also provided some information to me to help me keep her running smooth for years to come!...information Toyota never bothered to mention to me or check/flush on my vehicle. I am thrilled to be driving my prius again and would recommend Exclusively Hybrid without hesitation!

Mi
Review №62

I highly recommend Exlcusively Hybrid, especially if you own a Prius like me. Alex was excellent. He responded quickly to a time sensitive issue with my hybrid battery and replaced the battery the next day (a Saturday, mind you) for more than half of what it would have cost at the dealer (and in less than an hour). Plainly put, Alex knows what is doing when it comes to the Prius.He also went above & beyond by looking at my oil level after I poured too much oil in my engine, he cleaned my air filter and advised on what I should do to correct the issue. Thank you Alex!

Tr
Review №63

Charged us about $1,500 for remanufactured batteries and the battery light came on again less than 24 hours later. This man is running a scam on those of us who own hybrids.

Ju
Review №64

Alex really knows his stuff! He explained to me what technicians in Toyota could not tell me. honestly he is looking out in the best interest of his customers and is super passionate about what he does. I live in downtown Fort Lauderdale and after speaking to him over the phone I knew he cared because he told me to avoid driving on the highways so I would avoid harming the vehicle. These were things I should have expected Toyota to tell me when i told them I was going to take the care back from them due to their quote being ridiculously pricey.The education I learned about my car was so great that I felt that I was paying for a class with the way he explained and showed me what happened and what the cars computer reading. He opened a bit earlier than 9, and I was able to make it to work right after.***PLEASE NOTE that the 6% tax has been already applied***Autonation of Weston Toyota wanted to charge me $3,341 for both the labor and battery. With Alex I paid $1897.40 for a battery with a 3 year warranty and a 2 year labor warranty. This is more than what i was expecting and I WILL return to him for any service that i need help in.

Ca
Review №65

Only place ill use in the area from now on to fix my prius - helped me over the phone and at my home off-hours, around my schedule to get my car back up and running. best service ever.

Ar
Review №66

Highly recommended!!!If you are a hybrid owner who has been told your battery pack needs to be replaced, doing business with Exclusively Hybrid is a no brainer. They will do for $900 dollars what will cost you $4000 at the local Toyota dealer. From our initial conversation, I had the utmost confidence that Alex Valler would treat me fairly and correct the problems I was experiencing with my 2006 Prius. He was even willing to give me a ride to the Toyota dealer to pick up my car (that I was prepared to trade in for a mere $1500). This is a person who truly has his customers best interests in mind. I strongly recommend giving Exclusively Hybrid your business.

Jo
Review №67

Alex helped me out of a very difficult situation today and gave me solid advice. I really appreciated his time and expertise.

Sy
Review №68

Came here to change the battery on my 2005 Prius, great experience and service. I plan on coming back if I need any additional work done.

To
Review №69

Alex is brilliant with our Priuses!!

Fr
Review №70

BEST MECHANIC YOU WILL EVER FIND.

So
Review №71

Excellent work, saved us thousands

Do
Review №72

Very professional. I would recommend to others.

An
Review №73

Best in the business and very professional

S
Review №74

I will no only go here now for my hybrid.

Ma
Review №75

The future

Ed
Review №76

Time to go GREEN!

Information
8 Photos
76 Comments
4.9 Rating
  • Address:1050 Old Dixie Hwy #24, Lake Park, FL 33403, United States
  • Site:http://exclusivelyhybrid.com/
  • Phone:+1 561-299-0609
Categories
  • Auto broker
  • Mechanic
  • Auto repair shop
  • Car service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations