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River Rat Motorsports
1680 W Acoma Blvd, Lake Havasu City, AZ 86403, United States
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River Rat Motorsports
Comments
Di
Review №1

Bought a motorcycle in Cali and immediately brought it to River Rat to have them diagnose an issue I was having with it. Jason and Martin both came out and came up with a solution. I was given the 5 star treatment. they diagnosed the issue and printed me out some info. outstanding service. I highly recommend River Rat powersports because of Martin and Jason. OUTSTANDING!!!

Je
Review №2

Great place to get all you need for your toys. Jason is the man.

Bo
Review №3

Had some.questions about my machine...Rep by the name of Nannette..hope I spelled that correctly...had some good info for me...Thank you River Rat MS.Bob H.

Ga
Review №4

Its great, they always have a part or something new

Ze
Review №5

Prices were fine never actually asked abt financing but clean bikes and everything was orderly

Ma
Review №6

Never a part in stock. Awesome say we can order it. But yeah I can to. At much lower price, just try to support local business.

ma
Review №7

By far the worst motorcycle and watercraft dealer. The manager is rude and unprofessional. I took my motorcycle in to have the carburetors cleaned and rebuilt. There was silicone inside the carburetor and the o-rings were all cracked. Also they did not install the overflow tube which is dangerous. Fuel was leaking all over my motorcycle exhaust. I had 1.5 miles on the bike from the date of service when I brought the bike to River Rat. The dealer wanted an additional 250 dollars because it was outside their warranty. I am not from Havasu and I vacation in season. Regardless of the 30 day warranty, the rebuilt and cleaning was done wrong and dangerous. This is a latent defect caused by River Rat and legally they need to warranty their work. They do not stand by their work. The carb shop down the street gave River Rat a diagnosis and they agreed the work was done incorrectly and sloppy but River Rat will not make it right. Beware and never go to this shop. This is the rudest unprofessional shop I have ever dealt with.Response: You may want to review Latent Builder Defect that does apply to mechanics. 30 day warranty does not exempt you from faulty work. I was a returning customer and you dont stand by your work. The job was done wrong and dangerous. The job was completed in late August. You picked up the bike and delivered back to my storage, because I dont live in Havasu. You knew I wouldnt be back till summer. This is a seasonal town for vacation owners. Way to honor your customers and your work.

RE
Review №8

Garrett was extremely helpful. He showed us how to fix our radio . Awesome customer service!

Jo
Review №9

Met a gentleman named Jason, Straight shooter no Bull. Bought jet ski from him. His answers are correct and honest. I recommend you meet him when your in the market for a new toy.

ch
Review №10

Jen in the parts department does her job very well, beyond and above exception with customer service! Educates you as you go and has the patience as well when you aren’t quite clear on the situation or part you are ordering even when they are swap on a busy weekend like Labor Day weekend! Call me back when she said she would which is rare to find with the parts department, I do plumbing for a living and deal with a lot of part houses and honestly JEN DOES AN AMAZING JOB! Highly recommend her or the establishment!

Sh
Review №11

Amazing dealership. They took us out on a fantastic adventure with CFMOTO hotride contest.

St
Review №12

Those guys rock. They have what your looking for. Stop by and check them out

Te
Review №13

I likE IT

An
Review №14

Took a long while to get someone to help us and answer some questions, and they seemed a put out to help us. Clean store though.

Mi
Review №15

The staff was extremely nice & helpful, they had exactly what I needed. I would recommend doing business with them. Thank you so very much River Rat Motorsports

Ty
Review №16

Friendly, helpful and professional parts and service department.

Da
Review №17

In the past year l have purchased 4 Yamaha types of vehicles and doing my research on each vehicle l have always found the best deals. The staff is very personable and always greet you with a smile and are always willing to assist you. Keep up with the great customer service and l sure will continue to purchase my Yamaha vehicles from you.🌴😎👍

Ja
Review №18

Very friendly and knowledgeable staff. The young kid mechanic got me a plug for me scooter and stopped gas from leaking. Life saver I THINK SO...

Je
Review №19

Exceptional customer service! Awesome selection of apparel and riding gear! If they dont have exactly what you want (ie apparel, parts, oil etc...) you can get it special ordered in no time! Even though they dont sell every type of toy on the market, their service dept. knows their stuff and can work on just about anything!! I trust their expertise and will continue to shop local and give them my business for sure!

Ro
Review №20

Overpriced......by a lot......a whole lot. 16k for a 17 sxr, laughable

Ti
Review №21

Very disappointed in our entire experience with River rat . After purchasing a Krash Predator from them we have had nothing but issues with the ski . Not only is the ski a lemon but the customer service is horrible . We live in phx and can’t be taking off work to drive a total of 6 hours to drop the ski of to keep getting fixed . They won’t even agree to meeting us half way. It’s not our fault that we were sold a brand new ski with multiple issues . They won’t work with us and never once has been apologetic about all of the multiple problems with the ski . I would not recommend them what so ever !!

Mi
Review №22

I bought my Yamaha YXZ about 2 months ago and the service was excellent. I was able to take a 2018 for a test drive and fell in love with it. I bought the 2019 YXZ and am thrilled. Its an awesome ride, having a blast. My sales person was Chris who is very informative as he is also a dirt aficionado. He provided me with excellent service. Thank you, Chris and Jason whom delivered my ride.

Ro
Review №23

Great customer service. Friendly, helpful staff. If they sell it and you need it, make sure to stop here first before checking out other stores.

Ro
Review №24

Drove to River Rat Motorsports from Orange County to purchase a Suzuki M90. Showroom is great as Jason was fantastic to work with and we are very happy with our purchase experience. Thank you very much as this place rocked it! A+Gary T

Bo
Review №25

Great place to buy jason is very knowledgeable and helpful

jo
Review №26

Great shop, lots of selection! Very helpful staff!

Kr
Review №27

I went in to buy some parts. They didnt seem to have time to help customers that didnt have a pocket full money waited about 25 minutes without being helped at the service counter. Definitely will try other stores when i need parts again.

Mo
Review №28

We did buy our yxz from them. Found bolts cross threaded and some missing. Had them put the 5 point seatbelts in, the belts were twisted. The old belt ratchets were left in, they just cut the old belts out, leaving the ratchets. No we will not recommend them.

Tr
Review №29

Great people had what I wanted at a good price what else can you ask for yes I would recommend this place for sure.

Mi
Review №30

Just went in to buy a raptor 700r and yz250fx did not have in stock salesman was horrible. Did not greet me when I first walked in then only greeted me from desk when I walked by. Did not stand up very impolite. When they did not have what I was looking for he did list what they did have but did not get up or offer to show me. Said he could maybe see what Yamaha could do but did not offer to look up. I felt like I was wasting his time. If you want low pressure sales even into the negative go there. Sad when you cant even support businesses in the town you live in.

Da
Review №31

Very helpful staff in looking up and ordering performance aftermarket parts.

Do
Review №32

Knowledgeable staff, good selection of accessories, good service dept. Bit slow about getting parts when ordered. Would recommend.

Do
Review №33

Awesome place!

Th
Review №34

Very pleasant experience. Smooth transaction. Would definitely do business here again.

Da
Review №35

These guys are awesome! Great customer service, great service mechanics, overall a outstanding experience and they certainly have my business for life!Thank you guys for getting my 1100stx back on the water!

Ra
Review №36

I have been riding since 9 on the road since 16 now 64. I am traveling and had an issue with my bike 2000 miles from home it has always been my experience with motorcycle shops is you are stranded we will get you going. Not here they were to busy to deal with one of a couple shops in the town that were to busy. Never had I have this happen luckily I located a local car shop that saved the day. Thanks Bobs Auto Service.

Ha
Review №37

Thank you for your quick resolve repairing my suzuki DR200, rides great!

St
Review №38

Stopped by to arrange pickup and service of existing bike . Ended up riding home a 2016 Kawasaki. Excellent prices and Customer service!

Da
Review №39

We recently purchased a Yamaha yxz1000 from River Rat Motorsports our salesman was Chris and he has excellent customer service the service department which installed all the accessories on our new unit did a professional excellent job doing the upfit the management of the store was also extremely helpful if youre considering any kind of Motorsport I can highly recommend purchasing your next toy from these guys at the river rat Motorsport last note they definitely make you feel like your family and that theyre going to take care of things and when it comes to expensive toys its nice to not have to worry about your stuff thanks Dave and Janelle bayles

Za
Review №40

Had the tires on my bike changed, great service, friendly and helpful staff.

Ro
Review №41

Had just what I needed at a fair price. Staff is very knowledgeable and helpful.

Da
Review №42

Very helpful and very nice people

Ca
Review №43

Great people. But 100% mark up on parts is ridiculous!!!

ta
Review №44

Great staff. Great looking toys!

Le
Review №45

Great customer service

Ot
Review №46

Great place to relate or purchase your toys.

Ch
Review №47

Great people working here and great service!

Ge
Review №48

Product availability is nice, employees were friendly, knowledgeable and curtious.

Ry
Review №49

These guys are great. Everytime Ive gone down they have helped me alot. Lol thanks again Like and Todd.

G
Review №50

Excellent, Chris is very knowledgeable and made my visit very interesting!!

Jo
Review №51

Got new fuel sliders tires, they look great

J
Review №52

Great place, friendly and attentive sales staff.

Ch
Review №53

Always friendly and helpful. I dont like going there though as I always want to buy another toy when Im there

An
Review №54

Nice staff. Big selection.

Pa
Review №55

Good Guys good service department no complaints

Ja
Review №56

Great Spot to get all your Toys and Supplies!

Gl
Review №57

Always pleasant to deal with.

Mo
Review №58

Very well-run company and they have a lot of stuff and multiple locations in Bullhead City Havasu City and Kingman Arizona

Ma
Review №59

Usually has the parts u need

le
Review №60

They got all the cool stuff

Sh
Review №61

Super nice parts person !

Li
Review №62

Nice people very friendly

Da
Review №63

Great ATVs

Je
Review №64

Would not recommend.

Br
Review №65

Great place for toys

Br
Review №66

Great place.

Ro
Review №67

Excellent service

Ro
Review №68

Had what I needed.

To
Review №69

NnIce

Ju
Review №70

Great

Information
94 Photos
70 Comments
4.5 Rating
  • Address:1680 W Acoma Blvd, Lake Havasu City, AZ 86403, United States
  • Site:https://riverratmotorsports.com/
  • Phone:+1 928-302-3001
Categories
  • Yamaha motorcycle dealer
  • Kawasaki motorcycle dealer
  • Motorcycle dealer
  • Suzuki motorcycle dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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