Amazing quality in furniture and all class in terms of service. Jen was knowledgable, polite, patient and super kind. The delivery process was a breeze. Chris and Michael delivered our furniture and assembled everything very fast all while being extremely courteous and kind. My wife and I are customers for life!
We bought a leather sofa today. It was the easiest furniture shopping trip ever! Our design associate, Jen Fisher, asked us what we wanted in terms of size, color, material, and features. She then led us to sofas with the requested features. After sitting on a few sofas, we chose the one that fit us best. We cant wait for it to be delivered!
Thabj you Michael Allen! Amazing bedrooom furiture.And thhank you,, Chris abd Daniel for the quick set up..
We walked in just to get an idea on what we wanted for our new home. Believe it we found it that day. We bought it. We had it delivered two days later. It is perfect. The staff is wonderful. So friendly and very helpful.Thank you!!!!
My wife and I have had 3 amazing experiences at Michael Alan. On our last trip we purchased a few pieces and were leaving town in a few days. The team rallied and offered to deliver our purchased furniture same day!!! First class service both in the store and when delivering.
This store has always been our go to for great furnishings. Chris and Daniel delivered our purchases and they did a great job. Thanks again to Michael Alans
Had a great experience buying a new bed at Michael Alan Furnishings. Tammy G our Sales Associate was wonderful to work with. Helped us find the bed that will work best for us by using a great technology to see your pressure points. Can’t wait to have our new bed!
Chris and Daniel were great with the delivery, they cared and protected not only the furniture brought in but existing furniture. Very pleased with delivery service and furniture.
Outstanding customiser service, from the showroom to final delivery!Our sales association, Surie, is fabulous to work with - she went out of her way to ensure we were thrilled with all of our furnishing selections, spending extra time when needed. She is very knowledgeable and always cheerful and patient with us!Our delivery team of Chris and Daniel have made two deliveries so far, and not only are they extremely hard-working, they are very polite and always professional. They were patient with me when I was indecisive regarding furniture placement, and took the time to rearrange until I was completely satisfied. Lastly, they remained cheerful and upbeat no matter how hot it was outside! 🥵
We had an amazing experience buying our new furniture Sarah was amazing to work with even though we change our minds a few times we had such a great experience shopping for our new furniture we love our new furniture couldn’t of made a better choice Chris and Daniel we’re amazing at setting up everything and taking good care of our new furniture bringing it into our new home they did a awesome job I would definitely recommend Michael Allen♥️
Great job by David and Jen. We left the store very knowledgeable about our mattress and bed needs. David was extremely patient as was Jen in explaining all the ins and outs of the products you carry. We ended up purchasing a new bed and base. Another enjoyable purchase and visit to Michael Allen.
Jen and Tammy helped us find the right sectional! Michael and Chris did an awesome job with the delivery. Loving the experience!
Its all about the experience at Michael Allen. The service received from Dave and Jen always exceeds expectations. They take whatever time necessary to understand your requirements and explain the options. The selection of furniture is unique and amazing. You wont be disappointed. Michael Alen is our furniture and bedding number 1 choice.
Very nice, and helpful, they are looking for a new mattress for us hoping it works out. But Jen never got back to us.its been a month, and no one got back to us kind of sad.
We had an amazing time shopping to furnish our new home. Deb who had helped us, made the whole experience even better! The furniture they had to offer was not only beautiful, well made, but also priced very reasonably. We were also allowed to sit in their massage chairs and have a well deserved massage while we waited for the pricing to finish. Would highly suggest for anyone wanting nice furniture!
Everyone at Michael Alan was absolutely wonderful. I ordered online, which was extremely easy and fast. It gave me all the info I needed to make my decision. Vanessa at the store kept in contact with me regarding my shipment and delivery. Chris on the delivery crew called me to keep my posted on my actual delivery. The furniture was delivered put together and beautiful. They even cleaned it once it was in its new home.Will be ordering from them again for sure!
The BEST place in town for QUALITY FURNITURE and SERVICE! We bought a GORGEOUS live edge bedroom setthru DANIELLE...She is very knowledgable, very sweet with a professional personality! Not pushy @ all...The 2 men that delivered our furniture were CHRIS/DANIEL.They were very professional and quick with the setting up of our new bedroom set! So much so, they plugged in our USB connectors on the nightstands, that we didnt realize they had!! Very thorough...LOVE OUR NEW BEDROOM SET!! You wont be disappointed...~Mike and Jaye Bellomy
I just got back from having the most wonderful furniture shopping experience! I purchased the unique bedroom set that I fell in love with at first sight. The sales staff were not only professional but very friendly. Will definitely shop at Michael Alan again. Thank you.
By FAR the BEST shopping experience!!! Everyone is so friendly the moment you walk through the door. Friendly, courteous and plenty of options and price points to choose from. Will not disappoint. LOVE LOVE LOVE!
Always a great experience at Michael Alan. Great product unique always in style.
Shopping with Deb is always a great experience! She took the time to work with us to help us select the best mattress to go with our new bedroom set.
Love my couch! Sarah went the extra mile and came by to ensure our order was correct. Thank you!!!
Great, knowledgeable service by skilled friendly associates. We enjoy shopping there
Wonderful experience! Love the wonderful and unique pieces! And Tammy G. is the BEST!!!
Tammy, did a great job listening to me and finding exactly what I was looking for. Thanks, Tammy!
Its a wonderful experience working with David, always a pleasure buying all my furniture at Michael Alans
Great service, beautiful store & great employees like Debbie!
Awesome staff, very friendly, quick service from well informed staff.
Very nice and friendly staff. Awesome furniture. Thanks Tami for making our experience wonderful.
Sarah C. is the absolute best Design Associate to work with!! We immediately hit it off and when I described what I wanted (my husband wasn’t with me), she made sure that I took photos and gave me the pricing to take home. My husband and I came back the next day and picked out our beautiful bedroom set and the most comfortable mattress EVER!! When it got delivered, again we had such wonderful Delivery Associates, Bryce and Pat. They installed AND cleaned everything piece of furniture too! Michael Alan Furniture and Design gave us such a great experience, I have no doubt we will be back again!
A pleasant discovery if you are looking for upscale unique furniture and decor, this is the place. Wish we knew about this place a few months back, just moving to Bullhead City. Worth the drive to Lake Havasu! Staff was exceptional. We will be back for more as we get our house settled.
Jennifer is the best! She walked from sectional to sectional with me, describing what she liked best about certain models without being a salesperson. I felt like I was shopping with a friend. It was great experience and we are so looking forward to our new furniture! Thanks Jennifer!
We were so amazed at the unique selection. We purchased two couches, two chairs and an amazing bed. The sales crew was patient and worked with our budget. So glad we stopped.
What great people! Deborah knew what I was looking for. Took the floor model, excellent form start to finish. Shout out to Marty and Mark, thanks for your help. Delivery was great and efficient. Will definitely shop there again.
Excellent store, great selections and staff! Sarah worked with us to find everything on our list.Highly recommend!!
We have purchased furniture from Michael Alan for over 12 years. They have been courteous, knowledgeable and very efficient in our dealings with them. We would highly recommend this store to everyone.
We saw Michael Alans on line and loved their website so we went to look for our home furnishings there. Great selection, some really beautiful one of a kind pieces, we bought bedroom, living room and dinning room in one visit. Tammy was the associate that helped us in our shopping excursion and as I paid our bill my husband got to sit back in a message chair with a beer, compliments of Michael Alan Furnishings. We had such a great experience that we went back the next day to purchase one more piece that I knew was going to complete our look. Our delivery was fast with professional and friendly delivery men. We recommend stopping by, youll no doubt enjoy your time there, we sure did!
Great furniture, but disappointed noone was wearing a mask during this terrible pandemic
Had a great experience working with Tammy at Michael Alan this weekend! No pressure.... just lots of valuable help. Great prices and a long history with MA led me to my fourth living room transformation with them and I’m pretty excited about it! I’m glad I could shop locally and come away feeling so happy.
We have been so pleased with the quality of product and customer service with this company. We experienced a recent issue with our sectional. They immediately sent someone out and within a week told us they would fix it. They picked it up and delivered it back within two days and covered the repair cost which they did not need to do. We appreciate them going above and beyond to keep their customer happy. Would highly recommend them for your furniture purchases in Lake Havasu.
I had the best customer service experience! I bought my leather sectional over 6 months ago for a remodel and when I went to put it together, the corner piece was missing the connectors. I contacted Micheal Alan immediately and I told them about the problem. They sent someone out the next morning & he installed the connectors for me. He even helped me arrange the furniture and connected the pieces for me. I really felt like they went above and beyond!!! I will definitely shop there again. And it was nice to know the niceness and relationship didn’t at the time of the sale. Thank you so much. 😊👍
Michael Alan Furnishings made us completely at home. Jennifer, our representative was very very friendly. She sat with us and listened to our needs. There was absolutely no pressure and no sales pitch. Our furniture srruved the day it was supposed to and on time. The delivery men were also very friendly. Will we ever shop at Michael Alan again? ABSOLUTELY! Thank you Jennifer!!
I found a dining table in Palm Desert and Iwas able to order it thru you guys. I’m glad your willing to go outside your normal showroom to help your clients get what they want.
Great stuff. Deb is great
Love this store. An amazing variety of furnishings and decor accessories, priced reasonably. We have found so many wonderful pieces here, furnishings and art . Hidden jewel in Havasu. Great service & staff.
Ellie, our sales lady was professional, amicable, and delight to talk with !
Everyone of the people working there were so friendly and helpful. Enjoy seeing them. They always seem to remember me. Great people. Love the store and all the decorating ideas. Enjoyed the evening. Thank you
After meeting both Kelley and Jill and describing the different pieces of furniture that I was looking for, they showed me what was available and fabric swatches to choose from. They both had a very genuine and friendly, no pressure approach that I appreciated. Both returned my phone calls promptly. The delivery service went smoothly and the gentlemen were very courteous and conscientious in their handling of the furniture as they navigated up two flights of narrow stairs and through the front door. A professional experience from start to finish!
I called because we could not close the left side recliner of our couch. Marty was very pleasant on the phone and the next day had Mark look at it. MARK was very pleasant and a great representative for Michael Lane. Mark was able to change a switch out and had our recliner working in a very short time. Thank you and when we need more furniture b etc this is where we will bring our business again....very much appreciate your customer service. DONNA LEE
It rarely write a review unless the item or service was bad but in this case the service was so exceptional I felt compelled to give praise where it’s due. In short, this morning I received a homev interior design consultation from Jennifer and Bella from Michael Allan furniture to convert my home design for vacation home rental. These young lady’s know there stuff and their recommendations and ideas were nothing short of genius and superlative !!
Very professional, polite and friendly staff. Had a repair done on an older recliner couch I had purchased years ago and they were able to find the part I needed and repair promptly. Great selections and beautiful furnishings. Highly recommend.
Kelley was friendly and listened to me and helped me find exactly what I was looking for. The showroom selection was extensive and unique. The delivery and setup was flawless and the crew was polite and professional. The final price was not out of line. You gotta check out this store!
I love my new couch. It is nicer than I thought it would be. It was $$$$ so I am glad for that. I did the spin and won free delivery. I loved the delivery team. I had a decorator come with me to look through what Michaels had to offer and Deb provided lots of fabric samples and was patient as we sorted through them.
Great experience. Sales gals were very helpful and knowledgeable. Furniture is beautiful and excellent quality. Delivery guys were very careful and precise. They went above and beyond. The entire experience was a good one. Thanks to Dave and his team. S. & R.
Jennifer stayed with me at least three times up the stairs, down the stairs until I finally found the perfect piece to spend the $50 gifts certificate from you and Kay Frazier. Thank you for the $50 and Jennifer. Wonderful experience, as usual. Dee
Thank you Tammy and Dave!We are very happy with the furniture weve purchased in the past and are looking forward to receiving our latest purchase! Great quality and great customer service 👍
I was very happy to be able to purchase the sectional I had always wanted at my local Michael Alan, at a fair price, but with the bonus of their excellent customer service. I highly recommend Michael Alan, even if you think you cant afford it. Delivery time was way faster than what they told me it would be.
One of the few stand up companies here in Lake Havasu. Their culture, customer service and care for our community so admirable. They have amazing pieces and will go above and beyond for you!
Staff was very attentive but also wasn’t pushy like some furniture stores can be! Love it! We got good prices also.
Michael Alan Furnishings is awesome! The furniture they sell is high quality and they deliver it when they say and on time. I will certainly return here next time I need good furniture.
Kim was knowledgeable, fun, but professional with a winning personality. She was patient with myself and my grandson throughout the entire process I never once felt pushed or coerced just a very enjoyable experience. Thank you Michael Allens for being professional and offering up a quality product.
We love this store! From the great designs & staff, weve returned numerous times. Great values all over the place!
My experience with Micheal Alan Furnishings was great. We bought a powered, leather sofa and powered, leather swivel chairs with batteries and they have been wonderful. We use them on a daily basis and they dont look like theyve been used at all (even after 3 years). Thank you Michael Alan for your professional service and quality furniture! Thank you also to Jason and Kelley Holland for all the help youve given us.
Cannot say enough about the amazing sales and delivery team at Michael Alan! Nicole went above and beyond to make sure my order was perfect, and Mark took painstaking care with a very tricky delivery. Would not hesitate to recommend this outstanding company that truly treats their customers like family!
Outstanding Customer Service. We had an issue with our newest purchase from Michael Alan. Numerous calls and 3 service calls to our home in Kingman all is taken care of. This was not a quick fix. Time consuming for them and us. Everyone was always professional and courteous. Many thanks to everyone involved.
Fantastic experience with the purchase of my new bed. I worked with Tammy G. And she was amazing. There was no pressure and she went around helping me find the perfect bed for me and had me done with everything in under an hour. I would recommend them to everyone.
Sara was amazing, she mapped out all of our dimension for us. Plus gave us numerous price option ideas. Highly recommend Sara as well as Michael Alan.
This was an amazing experience! My handicapped disabled husband depends on his lift recliner. The control devise broke so chair wouldn’t move. Marty at Michael Allen arranged a repair specialist to come to our house. After a short while, he detected the nonfunctional part, bi-passed it, and inserted a new control. Excellent crew!!Thank you so much!
Prompt service and very professional. Resolved issue that day. I would highly recommend them
Michael Alan Furnishings truly has the most unique, beautiful and quality furniture in all of Mohave County. Youll be able to find whatever it is youre looking for...and then some! The staff is as friendly as ever and makes you feel like part of the family. My 2-1/2 year old daughter loves going there with me because she gets tons of hugs...and of course fresh baked cookies!
Michael Alan has a beautiful showroom and their products are top quality. Every person that works there is friendly and willing to help you find what you need. I love going there.
We shopped around So Cal for furniture before moving to Lake Havasu. Michael Alan had better prices than some of the biggest names in CA. Their service Is unmatched. Take the time to see the selection and compare prices. Quality furniture at competitive prices.
Lots of beautiful, good quality furniture and the customer service is amazing! Sarah was very helpful and accommodating. Looking forward to working with her to get our new home furnished!
Sarah was wonderful! Thank you for such outstanding service and for helping us choose our beautiful sectional and dining set. The best furniture store in Lake Havasu!
Beautiful stuff.
Their store is absolutely amazing. You can find just about any style of decor or furniture you could want and the employees there are astoundingly astute in their knowledge as well as attention to their customers. I highly recommend!
A very upscale furniture store. We were looking for accent pieces to spend our welcome to Havasu gift certificate and found a very nice tall floor vase. The staff was very nice and helpful.
Tammy Was awesome to work with during my office renovation... She listened to me and found exactly what I was looking for. I strongly recommend Michael Alan; their is team is passionate and creative.
What a great place to shop for furniture!!! The selection is wonderful! The staff is very friendly and they go out of their way to be helpful especially Jill. If you cant find what you are looking for at Michael Alan Furnishings chances are you wont find it anywhere in the Havasu area.
Nothing but good things to say about Michael Alan! Great customer service and prompt delivery. Will definitely be returning in the future.
Michael Alans staff and product selection are outstanding! Everyone we meet is friendly and helpful and pricing was in line, too. Exceptional experience from Jill coming to our house through delivery guys who made some good recommendations!
I purchased an electric love seat recliner. Im very picking about the filling because it needs to be firm and stay that way for longer than a year.We purchased one with a console and the console went flat within a couple of weeks. Michael Alan immediately came to my home and replaced the consoleWith a much more dense and firmly stuffed console cover. Couldnt be happier! Also, everyone there is vey nice and helpful!
Weve used Michael Alan for all of our furnishings and they did all of our decorating. We love what they offer and the service is excellent. Tammy is our go to person and shes always responsive and helpful.
Michael Alan Furnishings has a beautiful showroom with furniture for every style and mode. I loved that they were not pushy nor wanted to sell us something we didnt want. Great sales staff!
Beautiful store and very pleasant, helpful designers. Tammy G is especially talented. Even the delivery guys like Ralph are super helpful.
I love this place. The lady who helped me Kelly was so sweet and friendly. She made me feel important...and welcome. I plan to go back and buy the sofa I picked out.
Very easy to find what youre looking for. Fantastic people to work with. Fast delivery. And very friendly and helpful delivery personnel! 😀😀
My love and I found so many great pieces for our River House. Loved the cookies too. Thank you so much. Great service.
Marty in service was very helpful. He worked with me to get my issue resolved and stuck with it to completion. Would highly recommend Michael Alan Furnishings, great quality furniture and even better customer service.
Our sales person Tammy G was really helpful. The delivery guys were prompt, polite and had our purchases inside and assembled in no time! More than likely will be seeing us again.
Good people. Great experience. Very happy with the product and the people we dealt with. Josh always kept us informed as to what was happening with our repair.
Our experience has always been exceptional! Tammi can always show us exactly what we have described. We have been very happy with what ever we have purchased.
Furniture piece looks beautiful. The delivery guys were very nice and professional. Totally enjoyed meeting Jill our sales person.
Tammy our sales rep was lovely to work with. The entire buying experience was so pleasurable that we will be back soon for our home furnishing needs.
Really poor customer service experience. Usually dont leave reviews but we were charged an extra $100 for delivery that was not made because we were picking up. Liked the furniture and was told that it was on sale AND a no tax holiday. Arrived for pickup and was still taxed AND not given the sale price of $1200. $1500 for something pretty that we now just look at with contempt. Sales lady was more intent on chatting with friends than refunding the $100 for delivery. Its unfortunate because we like to support local businesses but this was unacceptable.
I love this store! They have a great selection of furniture, helpful sales people and great follow-up customer service. I highly recommend this great group of people!!
By far the best furnishings store in Lake Havasu City and surrounding areas. Wide variety to select from including high end and affordable. Something for all tastes. Associates are friendly, helpful and knowledgable. Deb Surowiec has helped us for 8+ years and shes wonderful to work with in addition to just being a great person.
Great experience doing business with Michael Allen Furnishings. Josh was very attentive to our needs and delivery is prompt and professional. Mike and his delivery crew are great!
I bought a recliner that came home on Tues. On Friday I had to call and admit that I had broken it! On Monday it was picked up and repaired like new and now sits back in its new home. THANK YOU! Love Michael Alan Furnishings!
Deb is the best. We chose a three rooms with her and all lools very chic. Delivery guys are so professional and clean.Love this place!