Brian and the team at Lake Forest Storage West are amazing. Brian has always been so helpful. I’ve had three different units over the years at this location. I stopped using other storage companies and locations after finding Brian and Storage West. They are top notch. You won’t regret using this location.
Weve been in this space for the last 4 years and the place is great, the staff are nice especially Brian is great. He understands our needs and goes above and beyond to meet our needs. I greatly recommended this place for all your storage needs.
Extremely helpful and friendly. Bryan was on it. Needed to get a storage container same day and was able to get it reserved and paid for! Service was really fast and friendly.
Brian from storage west lake forest has been taking care of my storage needs for years. Absolutely takes care of everything I need and is so pleasant to work with 10 out of 10!
The facility is solid, clean, and well cared for with great security. The employees care about it a lot and take their jobs seriously. I met with Brian and Dustin, theyre fantastic, knowledgeable, and hospitable. The facility is easy to use and navigate, and they have these big platform trucks (a type of large heavy-duty handcart I suppose) placed throughout the facility for use. These platform trucks were a lifesaver for me. I loaded my whole storage unit in, no joke, 2 loads as opposed to around 10 with an ordinary dolly. Overall, mainly due to the customer service this place has, this is a genuinely pleasing and easy place to go to. In the past, storage units felt to me like a hassle to deal with, or even unsafe. This place feels safe and welcoming. I genuinely will always look for a Storage West whenever I need a storage solution.
Brian is just wonderful, he is so friendly and explained everything thoroughly. This is the cleanest facility and they offer a moving truck to move in or out, what a lifesaver. Very satisfied customer.
Well it has been at least 3 plus years since I moved into Storage West and it is about time I acknowledge the staff at the Lake Forest location. Brian has always been extremely helpful in all my needs and request. The property is always neat and clean and keep in tip top shape. I would recommend anyone seeking out a space to rent to rent from Storage West.
Brian Cawley, mgr., friendly and knowledgeable. Be sure to mention if you are a veteran who has or is serving our great nation.
Excellent service good customer service good prices
Clean, affordable and close to home. Good service.
Brian Cawley is the best. He made our stay there as good as it could be.
Bruce and Brian were helpful and courteous. I had called a few months ago and they had the details from the conversation available.They understand their business and are willing to share their knowledge.Its very well run
Better pricing and by far more secure than Public Storage where our stuff was stored prior. The staff is helpful and friendly and if you need it they have a moving truck with a ramp you can use for FREE. Highly recommended!
My husband and I had a unit here for 5 years. Brian and Bruce were very nice and helpful when we finally were able to move our stuff into our new home. DEFINITELY recommend Storage West Lake Forest for all your storage needs!!
Property and storage units are impeccably clean. Get use of moving truck for a day. Management is knowledgeable and friendly.
Brian Cawley, Facility Manager is extremely helpful. Thank you.
Extremely friendly staff. The facility is really clean and tidy too.
Brian and Dylan made this move into stroage a stressfree one. They are the best. They go far and beyond just handing the customer a key, they listened to my needs, concerns and answered all the questions. The facility is clean and taken care of . THANKYOU both of you .
Nobody wants to store their stuff but Storage West makes it as pain free as possible...Ok several things that make this place outstanding.1. Brian the on site manager. He has been helpful in the extreme. He has gone above and beyond in providing us with answers to our questions, helping us actually move and in selecting the best locker based on our individual needs especially when we discovered we needed two lockers instead of one.2. Physical security. This place is wired for everything. There is full information accountability if something were to turn up missing or damaged and Brian provides 3 different levels of insurance for your storage.3. The place is clean clean clean...inside and out!4. Brian and his crew keep an eye out for suspicious folks and dont hesitate to make sure they are dealt with.5. The climate factor. I have instruments and amps that cant stand high heat or damp cold places either. Brian showed me 3 different lockers allowing me to decide which was best for my gear and as she did so he explained how each locker was affected by the sun or inclement weather.6. The big box truck you can use to move! No silliness with UHaul, Storage West has a truck you can reserve for your move. We used it and it was clean neat and a HUGE help7. Flat dollies to haul your stuff into your locker. You make less trips and you dont get as tired as quickly.Nice touch.Bottom line this is by far the best option for storage in south county. Friendly staff, a no pressure environment, clean, neat and props to the main office for putting Brian in charge. You will not be disappointed.Kudos to Brian and his staff!
Good place for your Personel things.
Great location. Brian is awesome!
Go see Brian Cawley, best in the business
Good experience..... Had a storage unit there for a few years...
Clean and safe!