Theyre such nice people. So helpful. And have things that home Depot does not. Today was bigger rivets then Home Depot has. Ive been Ace hardware Oliver southern California and theyre just always really great. The bearded guy that helped me today was awesome. The lady that was at the register was super awesome. They make you happy to spend money. Such nice people.
I called first to see if someone would be able to help me change the battery in my car alarm fob. Cody assisted me with changing the batteries in both fobs and showed me how to sync them to my truck. Everyone in this place is always so helpful and patient. Thanks Cody and staff at Crown Ace Lake Forest for always being so helpful.
Sadly the store is closing. What a gem that will be missed and taken from the community. Go here now and wish the delightful staff well and pick up some of their quality products.
Ok. They are going out of business, so inventory is very limited. Not very good deals as most stuff left is only stuff you would have to need to use. And is I was buying that far in the future, I could get better deals
I can shop at Ace again! A series of bad experiences many years ago made me stop using the chain but this store turned me completely around (for this location anyway). Important note they are a premium dealer for Traeger so they carry way more varieties of pellets and equipment than you will find elsewhere.
The one star is because this store is closing and will be out of business shortly. This store served the community well and it was great to avoid the Home Depots of the world.
Make sure even you get an email confirmation that yoir order is ready to call and verify apparently they have no respect for customer service wasted 2 times going there even having an email that the order is ready no products. Store manager did not help. I guess they do not need the business.
Great staff, very helpful. Limited selections, as expected, but a good place for certain items.
This is the place I go when I need less common hardware. They have a great selection of metric bolts, machine screws, etc.
Rick was very helpful during our phone conversation regarding Traeger accessories; Once in store, Jake and JOSA were both very helpful; nice selection of Traeger supplies; small-town, personalized service; great experience;
When I was a Handy man I used to go to ACE hardware to buy a lot of stuff I used to buy lot of hinges Home depot dont have your hanges I think youre the best store there is Hate to see you leave
The staff really makes this store shine. I dont know how they do it, but they seem to know where every little thing is in the store and take you right to the item. They are also one of the few hardware stores around with any type of a selection of metric taps, dies, and hardware with reasonable pricing and hours.
They are always nice and helpful, ready to help with any thing you need.
Going out of business sign today, good deals to be had. So sorry to see this hardware store close, best customer service always.😪
Friendly, helpful always a snap to go there!
My favorite store for getting items for repairs around the house. They carry some unique stuff you cannot find anywhere else and without a doubt have the biggest selection of Hardware anywhere. Very friendly and helpful staff also
Very knowledgeable staff. very helpful. always help me find what i need and have great suggestions for solutions when I am stumped.
Small store with helpful people. My first stop.
Purchased a Weber Grill from the store. The salesman agreed to deliver the grill to my home even though I was out of their 5 mile delivery. We had discussed this extensively before purchasing with the salesman. Then a week later the manager calls and says no they will not honor delivering it and we can pick it up.No wonder why Ace stores are loosing market share to competitors. I will never go to this store again. This was like bait and switch !!!
We needed a few things and are always greeted as we come in. If you need help, there is usually someone ready to answer questions or help you find what you are looking for. We are glad to have Crown Ace Hardware close to home!
Local hardware. Convenient and quick. Save a trip to Home Depot for that urgent need. Folks are helpful.
Great community hardware! Employees know there stuff and are super helpful! They usually have what you need but dont overwhelm you!
Personal service and knowledgeable employees.
Wow what a breeze! After a miserable experience at a super store, I was anticipating a stressful trip. Instead the opposite happened. I went into to buy a few small parts, and the process was as painless as it could be. John helped me every step of the way. He knew exactly where to find what I needed. Superior customer service, thanks Ace.
Always a pleasant shopping experience.
Plenty of parking. Large inventory. Helpful staff.I was in and out in minutes with the items I had come to buy.
Awesome place to get help for any home project. So helpful!
Sad to see it go. Everything on sale
Had no problems finding what I needed to finish my task good help friendly service made it better
Feels like a family run place. Run by your own family... I go in here once a week it seems, and they always greet you with a smile, always ask if they can help and always make sure to.answer any questions. Move over HOMESLEEPO...theres a new hardware store in town...well, its been here for decades, but still....best place to go.
I always prefer driving a couple of miles to go here for my hardware needs. The staff is amazing and you dont have to walk 3 miles like you do in the big box stores
Outstanding service by the Store Manager and staff. I have never had a bad experience there.
Small, well stocked store. Great help from the staff. Not the typical grunt and shrug I get at Home Depot.
Would shop here over the large stores any day. Its easy to find someone to help you and they always know the answers to your questions.
It might not be McFadden/Dale, but many levels closer to a real hardware store than the big HD. If youre the kind of tool head who achieves a special sort of ...sensation, lets say, from browsing through an amazingly good hardware store heads hardware store, this place will get you back on track to an elevated Hardware consciousnessEveryone working the floor is not only friendly, knowledgeable about whatever it is youre looking for, Plus usually specializes in one area of Interest or another. If you need expert opinions on something else, most of the time there is someone working in the store who can share that special knowledge with you when they are brought into his discussion in order to get your problem solved correctly.At the same time, whether you are adding or upgrading your flashlight collection, or just looking through the hundreds of bins of fastening Hardware ( nuts, bolts, washers, etc.) in the stainless steel, brass, nylon, zinc or chrome plated, SAE or Metric Grade 8 or common, panhead or carriage, self tapping or regular, machine or NPT, compression or 1/4 turn, by the pound or each, youll find that screw thing with the rough stuff and gizmos on either side that match the square things that fell off the bracket that holds the half shaft in place that you measured with a micrometer then drew with a Sharpie on the back of this rough corner that you ripped off a handy cement bag in back of the house. And ask her a sessing your situation will point you to the bins set each one of those pieces are in.Youll find they actually do have that metric airline nylon embedded lock nut that you didnt realize even existed see on the one you lost last year. Then leave you alone to drool in private among the treasures of this Hardware gold mine of Windows squeegees in switch boxes in sliding glass door locks, art paint brushes, batteries, lubricants, tools. cleaning & shining agents, flashlights, and embedded diamond brush bristle drill motor grinding and polishing attachments. A goldmine you can actually stand upright in ...for your mining comfort!My only disappointment in the last 20 years at this store. ...their distributer stopped offering my favorite front door Welcome Mat that, instead, in big friendly letters, said, GO AWAY! Have looked everywhere for it but apparently weve lost our sense of non-PC-humor, in all those years.
David helped me find replacement screws for small project. Thank you! Much appreciated.
There to pick up a special order excellent service
Small hardware store but pleasant service staff
Decent Little hardware store especially if its convenient and you just have to grab something little real quick. However, prices are a little higher than some of the other bigger retailers.
STORE CLOSING AND GOING OUT OF BUSINESS.
I love this place! It is all about the little things that they carry, and their friendly service! Every trip is a small adventure!
Employees are always friendly and helpful, and I am always surprised at the variety of hardware they have.
Great store with a good amount of obscure hard to find parts and products.
Very helpful, got everything I need it.
Good for small items much more helpful than home depot
This place kicks orange butt, but blue is still better.Did you see what I did there?
Tom has incredible customer service.
Friendly service and locally owned. My first choice instead of running off to Home Depot.
Fast and easy to find things and very friendly people very good prices.
Always super helpful. I prefer Ace over Home Depot.
Order on line pick at store next day great service
Good selection and customer service.
Friendly neighborhood hardware store, great alternative to the big guys up the road.
People never hesitate to help me! Love ya ! Mikie
Great little local shop, always helpful staff
Helpful and courteous staff. Easy to get in and out quickly.
Very friendly and helpful individuals. Enough selections for most home projects.
Got new smoker. The employees were VERY informative and helpful.
As usual, I found what I was looking for quickly!
Best little hardware store in Orange County.
I run here for my Dots Pretzels...if you havent tried them get a bag! They are made in North Dakota....on the expensive side but worth it to me!
Somewhat helpful workers. Crowded facility.
Store guys could be more helpful
Good service, but it is more expensive than Lowes or Home Depot.
Good place but smaller and more expensive than home depot
Very helpful. Great place.
Limited selection, but great customer service.
Good atention
Excellent service, great prices. However, limited selection compared to Home Depot or Lowes.
Always thoughtful and helpful
Great local hardware store.
Nobody knows anything there.it sucks!
Good customer service and convenient
Went to get some screening supplies for window screens the guy in the back yelled at me so I went to talk to the manager and he was just as rude very very disappointed used to be a great place
Very helpful people.
Always knowledgeable helpful team at Ace Hardware
Awesome customer service.
Very knowledgeable and helpful.
Nice friendly service and a selection of things which Hobe Depot and,Lowes do not bother to carry.
Not as big of selection of Christmas stuff this year
Small but convenient
Staff didn’t seem like they wanted to be there. Not very helpful. I went to Home Depot and got what I needed right away
Good people!
Dude, they have everything!
👍
Great
Great service
Small place
👌👌👌