I mistakenly rated this place one star, stating it had Painfully slow serviceAfter the manager replied to my comments I realized my mistake.I thought I was rating the Jewel in Chicago, on Foster and Harlem.This Jewel in Lake Forest is one of the best managed Jewel stores I have been to. The service is outstanding and the store it is much classier than the Chicago locations.
Nice clean store pleasent help
Watch the baggers they like to put produce with meat raw meat
Great service. Only place I can find dry ice
Excellent coupons! Great selection in the bakery and deli!! They have a strawberry torte!!! Better than any wedding, birthday cake that you can get at a so called bakery. Try it!
Clean and well organized. I found everything that I was looking for.
Great variety of products and never crowded. I love it here!
Very good service 👍
Nice place and friendly staff. Only downside is you have to bring your cart all the way back to the entrance... but its a small lot so it works out.
Wish had one around where I live.
Love the deals, convenient location on my way home from work, good staff.
Love this store!! The staff is amazingly helpful and always friendly. Everything always so fresh whenever I come in!!
This is a nice Jewel, with a vast selection. They are open late, which for certain work schedules is handy. Its clean and well stocked. Friendly. My only suggestion would be for management to plant some trees out in their giant vast parking lot. Its unnatural to go that many square feet without some greenery.
Very nice people working there.
The staff always makes the tedious task of grocery shopping easy and a pleasure.
This is a fine grocery store. Prices are reasonable, produce is good quality and well laid out. Friendly staff. They have a good selection overall and an impressive gluten free section!
This is a fine grocery store. Prices are reasonable, produce is good quality and well laid out. Friendly staff. They have a good selection overall and an impressive gluten free section!
This is a fine grocery store. Prices are reasonable, produce is good quality and well laid out. Friendly staff. They have a good selection overall and an impressive gluten free section!
Jewel Osco is a family friendly supermarket that has everything you need. They always change decor and products to match holidays, trends, and special events. I definitely recommend. Also, if you go up to the bakers, kids can get a free cookie.
This is a fine grocery store. Prices are reasonable, produce is good quality and well laid out. Friendly staff. They have a good selection overall and an impressive gluten free section!
Pretty normal jewel store. Little smaller but still has a decent selection. Staff is friendly and polite. Store is impeccably clean. It was busy when I was there but they had sufficient checkout lanes open and the wait was not long. No real complaints. Just stop by for a couple quick items which they had in stock. Store was stocked well and Isles were clear of any clutter and clean. Cashier was professional friendly and fast. Well I usually do not shop Jewel because they tend to be a bit pricey this is a nice location and had a few decent specials. Produce and meat were fresh, Deli counter was fresh and stocked
Jewel Osco is a family friendly supermarket that has everything you need. They always change decor and products to match holidays, trends, and special events. I definitely recommend. Also, if you go up to the bakers, kids can get a free cookie.
This was by far one of the nicest jewels that Ive been in.
I think this may be the oldest Jewel Osco in Lake or Cook County. It’s very small and desperately needs a facelift. Carts are left in the tiny parking lot most of the time by lazy, entitled customers. Super nice employees are it’s only saving grace. Store gets 1 star, employees get 5 stars.
Jewel Osco is a family friendly supermarket that has everything you need. They always provide fist-class service to their clients. I definitely recommend. Approved!!
Great customer service, clean store, small selection for a jewel store.
This is a very friendly and polite family run business. The items are excellent! They have a great selection of foods and goods that you won’t find anywhere else.
We always find things we did not realize we needed.
Easy parking excellent range of products helpful staff pleasant shopping
They get all my money. Nicest cashiers anywhere! I love my Jewel. I just wish they carried my favorite organic milk.
Jewel Osco is a family friendly supermarket that has everything you need. They always change decor and products to match holidays, trends, and special events. I definitely recommend. Also, if you go up to the bakers, kids can get a free cookie.
This is a fine grocery store. Prices are reasonable, produce is good quality and well laid out. Friendly staff. They have a good selection overall and an impressive gluten free section!
Decent food at the deli, but they only use the gloves to keep their hands clean not to maintain hygiene. Its the same way at the meat counter. They will put them on, work around the area, then package food, really gross. Also, the older girl in deli seems to only want to set up her next date. I waited 20 minutes while she continued to flirt with one customer. Finally, I just walked away. Once again, I went to the food store a block away. Its more expensive, but much better. Where is the manager at Jewel, do they have one?
Efficient and friendly
Deli area is always nice, however, I do think they need to continue their training for customer service. Went in for sushi and the sushi guy was not there, I was looking for a different sauce and I asked the lady that was in the area to help me. She was very rude and did not want to help me with what I was looking for. She was very short and told me all they available was there and to look there. I wish I knew her name.If you work in customer service, just do your share, and be nice to people!
Just picked up 50 complete Thanksgiving meals for the Food Pantry. Meals to be given out to the needy for the holiday. Thank you Jewel-Osco Lake Forest for your generosity.
Very good place to shop, very fair prices and good products
We love shopping at Jewel-Osco. Everyone is very helpful. We were in Lake Bluff for 2 weeks. Always look forward to seeing a cashier named Tami. BEAUTIFUL SMILE. Great Person. ♥️♥️
Always a super clean place. Prices are good and staff is amazing. I must shop here again
Okay store.... however the deli prioritizes door dash orders for customers who aren’t even there yet above customers who are right in front of them...
Always a super clean place. Prices are good and staff is amazing. I must shop here again
Nice store that has what you are working for. You wont go wrong here. I recommend this store highly!
Review for pharmacy. I had a very refreshing experience with the people in the pharmacy: fast, knowledgeable, pleasant; helped me with a complicated problem that required a script transfer from Walgreens, all done with the greatest of ease. I recommend them highly!
Nice remodel of store since I last visited, including lots more trendy products and old fashion favorites
This supermarket has a very convenient parking for vehicles. Most groceries are available.The staff are attentive and kind. Prices of goods also are fair.
Well stocked store. Good location. Recommended!
Great staff! This is the place to go if you want to enjoy real food!
I walked in one time in uniform to pick up a couple things for dinner, I was thanked for my service several times by both employees and other customers. Ive never had am issue here. Really friendly front end and good selection of products.
We came in for three things, burgers, buns and veggie burgers. In and out in 10 minutes, and all on sale. Thanks Jewel
Over priced and out of stock. Not the cleanest grocery store Ive been to.
Clean and friendly. Small oriental section.
Horrible service. Confusing prices, and small checkout space. No cart holders outside, forcing you to go back into the building. Awful.
Terrible produce department. They are always out of something. Went in for some broccoli today and looked at the nasty soft yellow crowns and left. The store isnt clean and usually a real mess. Cant wait for the new Marianos! #worst jewel ever!
Quick stop small and great customer service
Love this store every thing is so fresh and well priced!!!
Great meat selection. Produce is just okay. Lack of frozen gluten free products. Selection is okay but more limited since Marianos opened up.
I love the Jewel. Great selection. Monday chicken night. Cant beat it.
I didnt know this has such amazing variety grocery and bakery products All employee were incredibly friendly and helpful.A very clean store, at convenient location.
Lots of great food choices.Wonderful staff members.
Love the chicken jerk lunch meat
It’s an okay food store. Great prices, but the produce isn’t great. The staff isn’t the best either. We actually witnessed cashiers arguing across lanes while they were checking out customers.
The store is huge and have great staff. I have always shopped here and the selection/prices are really amazing!
In one word: perfect place for shopping. Thank you
Good and everything is available at one place. Rates is competitive to Walmart
First time I have ever had a rather unpleasant cashier at this store.
Selection of fresh veggies and fruits is great. House items are reasonably priced and staff are so helpful.
I shopped at Jewels in Lake Forest when I moved to Lake Forest over 20 years ago, but it didnt take too long before I saw an employee at the Bakery Dept handling a loaf of bread without gloves. Whats worse? She was wiping counter with a dirty rag with her hands. When I asked her to slice the loaf, she took it with her bare hands without gloves. I let her know that I wasnt going to buy the bread because she handled it without washing her hands and wearing gloves. She began to scream at me and said her hands were fine. I immediately put her in her place; went straight to the customer service and reported her behavior. After that, I stopped buying anything at that bakery. However, I saw other employees handling bread the same way for customers, with their bare hands after they scrathed their heads, touched their nose and hair, and handled dirty rags. I have reported their behaviors several times to the customer service and Assistant Manager. They didnt care. I stopped shopping at Jewel. There are other stores to shop. They lost my business.
Good in store deals
Weekend morning super packed and there is never enough check out lines open, frustrating.
Went in mid-morning and there was no bakery bread available! Seriously, the only reason we go here is because its in town. Captive audience.
DO NOT BUY ANYTHING FRESH FROM THIS LOCATION. Went to buy fish, found mold growing in the package, checked the whole row, mold in every package. Got an employee, showed them the mold. They took the packages into the back and said nothing to me. They do not check the packages of fresh meat again after putting them on the shelf for the first time.
Standard grocery store. Everything youd expect and well laid out.
Great store with an excellent selection of meats, cheeses, and beer. What more could you need. :)
Fresh and convenient with fully stocked store
Staff is super friendly, they are helpful and will help you find stuff.Prices are also reasonable
Full service drug store and shop while you wait at Jewel for the Jewish Holliday, full bakery with Harrison breads and flowers, dairy and soda,liquor,,cearal isle,baby isle, Holloween and Holliday coming soon,pizza and frozen. M.N
The best Jewel in the area. Upscale. Really nice.
Great service and staff. Good location with easy access.
Clean but small, still had what I needed
I used to work here eons ago, loved seeing the remodel, finally!
Nice store, good clearance section. Jewel is my to-go grocery store.
I dont know whats with all of these bad reviews. Ive never had any trouble here. Its a Jewel Osco in a nice area.
This grocery store has improved from past years.
Great place to shop for everything and the staff is wonderful I should know I work there for twelve years
Its kind of like Wal-Mart... Except:- Pay twice as much- Get the same crappy serviceHave fun!Oh yeah, if you come in at 9:45PM (they close at 10:00PM) except to be harassed and berated until you leave. At one point I actually had this moron follow me around the store until I turned around and said, I KNOW! The store closes in 10 minutesSeriously, this store has some of the worst customer service I have ever seen. If you really want to push it, go to self-checkout and dont expect to be greeted. When you enter a coupon, except some moron to practically push you aside as he makes sure you arent defrauding the system.... I cant wait until Fresh Market opens up.
Two items I wanted were out of stock. Slow checkout process.
Very nice shopping
Very clean and friendly staff.
So clean and nice.
It has everything you nerd for your groceries.
Staff is friendly and the store is well stocked.
Its a smaller Jewel-Osco, but it has what you need. Checkout lines can be slow during peak hours
Items were easy to find, and check out was quick.
Convenient store that generally has what you are working for.
Great management staff and costomers
Convenient shopping place with decent quality.
Worst grocery store in the area by far.