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Certified Japanese Auto Repair
20771 Bake Pkwy, Lake Forest, CA 92630, United States
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Certified Japanese Auto Repair
Comments
Pi
Review №1

I tried Certified because I saw that they were getting good reviews here. Eddie is great with all of the details and customer requests. Tony and Louis were able to help my old Trooper with a timing belt, water pump, starter motor and several smaller issues. They even installed my own Rancho Shocks on all four wheels and air bags inside the rear coil springs. I was updated on the progress during the week and felt like I was there most important priority. The 1994 Trooper is running great with no more leaks and they did everything in less than a week. Definitely recommend going here for your Japanese vehicle repairs.

Er
Review №2

Great prices ( we checked around) and very friendly service. We have a Lexus and was pleasantly surprised

Ga
Review №3

Extremely professional and impressive shop. The guys here are very honest and trustworthy. This is the only shop I will take my car to.

Za
Review №4

Vehicle service requires professional, knowledgeable, and very patient people to deal with vehicle owners. In my many years of their services for my vehicle and family vehicles, they NEVER let us down. Great work, great value, and really great people. I recommend them. Plus if you need a SMOG, they do it right the first time, every time.

Da
Review №5

Couldnt help my particular issue ( I Probably Need Meds) but were helpful with Referrals.

Rh
Review №6

The best and most honest auto repair shop Ive experienced!!

Ka
Review №7

I have used this repair shop for two different cars and have been happy with service. One shop quoted $1200 for a repair which turned out to be a $250 fix at Certified Japanese. They are always helpful and complete the work quickly.

Ma
Review №8

Awesome service here, No unwanted repairs will be asked of you. Good prices. I used to drive an hour and a half so that i can get my camry work taken care by him

To
Review №9

Excellent service. I wish I lived closer to make this my main mechanic!

ar
Review №10

Great.

Mi
Review №11

Top-notch auto repair shop, especially for Japanese makes. Fair prices, knowledgeable staff, great work. Wont recommend additional services that arent needed. Very limited waiting area, but will drive you to/from nearby areas when staff is available. Will order parts not on hand. Usually very busy, so reservation is recommended. Good history system by vehicle and by customer. Friendly staff. Accepts night-before drop-offs. Tricky to access from the south (no turn lane except at next light).

Al
Review №12

Really like these guys. I bring all my cars here, even my ford van and my sons Saab. Extremely good mechanics. Very good prices. Honest, straight shooters I feel I can trust. They never hesitate to help with a simple fix or good advice - no charge. It is a very busy shop, so good to call ahead and check scheduling.

Da
Review №13

Had my Civic Si serviced for new shocks and window motor replacement. They were super nice and patient with me even though they were very busy. Great vibe and the prices were better than competitors for labor cost. Ill go back for sure. Jon is an awesome human being and mechanic.

Gu
Review №14

Dependable. Honest. Reasonable. Friendly. You go here for those reasons.

Ed
Review №15

The only actually trustworthy car mechanic I have met. Does a great job, and will never charge you for no reason. Jon respects your business and ensures that you are a satisfied customer. Highly recommended.

Jo
Review №16

Brought my Toyota Avalon coz the engine light is on. Jonathan(I dont know if hes the owner) charged me $1,500. After a month, the engine light warning was on again...very disappointing. I dont trust them anymore.

Da
Review №17

Rare honorable mechanic”s,never overcharge. Kevin and Tony are fantastic.

Ke
Review №18

Great group of mechanics- John is fantastic- we go there for our personal vehicles and for our companies fleet of trucks. He does everything but tires. Hes honest, dependable and not condescending in any way.

Mi
Review №19

Great service. Fair prices. Doesnt seek to add unnecessary work. Flexible schedules. Can order parts in advance.

Na
Review №20

Jon is my mechanic and he takes great care of both me and my vehicle, no matter how busy the shop is. When I was clearly attached to my first car when it died, he honored my wish to keep the emblem on the trunk as a keepsake. I would highly recommend this business!

A
Review №21

Left a 5 star review previously, but we sent our car in for an oil change with our supplied oil and a FRAM filter because I couldnt do it myself at the moment. But when I crawled underneath my car for the next oil change, it was the OEM filter that weve used in the previous oil change. Very disappointed with what theyve done (they didnt change the filter when we supplied/asked them to). Ill guess Id have to DIY everything now.

An
Review №22

Its rare that a car mechanic can make your day, but that is just what happened today. Without an appt, took in my 2005 Infiniti FX35 due to a new rumbling sound, like something at the back was loose. I wanted to make an appt, see if it was ok to keep driving. On the spot, within 5 minutes, Kevin checked the car and fixed the problem. No parts needed, just his knowledge of japanese cars. Smart and nice guy, will go back for all service in future.

Jo
Review №23

I am very distrustful about auto shops, and this one is the only one I am completely comfortable to take my Honda Odyssey to.Very honest, polite, and reasonably priced. They always get the diagnostic right on the first time (Ive done oil changes, timing belt tune up, fluid flushes).I moved to LA now and always try to make time to service my car there.

Review №24

Called in for a quote for an ATF exchange and he said he doesnt do them, nor he doesnt recommend them and implied that i should steer clear of others who want to do it to my vehicle. he instead recommended something else thats cheaper and happened to be something i was contemplating doing myself since i work on my own truck as much as i can anyway. saved me at least $150. my family has been using this shop for maybe a decade and have always had good experiences with jon here and value their honesty, integrity, humility, and good prices. highly recommended

Ve
Review №25

Ive been a customer for 5+ years. They always provide excellent service. Always honest, no upsets or funny business.

Ch
Review №26

HONEST GOOD QUALITY WORK! Have been using John and his crew for years now. I wont go any where else.

Em
Review №27

Wow! What a great service I had!!! They repaired my a.c easily while competitors where asking for an arm and a leg! Great job!

Le
Review №28

One of the best and fairest mechanic shops there are. Been goingthere for over 20 years and they have never given me a reason to look elsewhere. Jon, Toni, super knowledgeable and helpful.

An
Review №29

Jon has been consistent and awesome. Weve been going to him for a few years now.

Ma
Review №30

Ask for John he will treat you fairly...

bi
Review №31

Good work, nice people, reasonable prices.

Br
Review №32

Love Jon! Great service!

ja
Review №33

Highly recommended!

Ty
Review №34

Theyre great all around.

Information
5 Photos
34 Comments
4.8 Rating
  • Address:20771 Bake Pkwy, Lake Forest, CA 92630, United States
  • Phone:+1 949-770-4954
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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